<div class="raw-html-embed"> <a href="https://staempflirecht.ch/schweizerische-zivilprozessordnung-art-1352-zpo-sowie-art-400408-zpo/ean-9783727222108">
 Jetzt bestellen
</a>
: Schweizerische Zivilprozessordnung (Art. 1–352 ZPO sowie Art. 400–408 ZPO)</div>

Über uns

À propos de nous

Nachhaltigkeit

Durabilité

Open Access

Karriere

Carrière

Datenschutz

Protection des données

Impressum

Mentions légales

Zahlung und Lieferung

Paiement et livraison

LEXIA

LEXIA Arbeitsrecht

Was ist LEXIA?

C'est quoi LEXIA ?

LEXIA Familienrecht

Zeitschriften

Revues

recht

Pflegerecht

ZBJV

forumpoenale

ZStrR

Anwaltsrevue

Revue de l'avocat

RSAS

FamPra.ch

ASYL

Life Science Recht

BlAR

Sachbuch

Livres spécialisés

LOKI

Semaphor

Fokusthemen

Focus

Thema

Recht studieren

Arbeitsrecht

Droit du travail

Studium

Études

Familienrecht

Droit de la famille

Sozialversicherungsrecht

Droit des assurances sociales

Strafrecht

Droit pénal

Publikationen

Publications

Literatur

Onlinemodule LEXIA

Modules en ligne LEXIA

Bücher

Livres

Buchreihen

Collections

Datenbanken

recht.ch

Studienliteratur

Littérature pour les études

Services

Dienstleistungen für

Corporate Books

Publishing Lösungen

Aktuelles

Geschäftskunden

Professionnels

Corporate Publishing

Content solutions

Buchhandlungen

Librairies

Veranstaltungen

Événements

Presse

Dozierende

Enseignants

Studierende

Étudiants

Inserierende

Annonceurs

Newsletter

Blog

Autorinnen/Autoren

Auteurs

Unsere Schreibenden

Hilfe

Unsere Autorinnen und Autoren

Liste

Autorenlounge

Espace des auteurs

Bei uns publizieren

Publier chez nous

Autorenstimmen

Témoignages

Verlag

Éditions

Themen

Mehr wissen

Mitarbeitende

Collaborateurs

Geschichte

Histoire

Vision und Mission

Vision et mission

Unser Magazin

Notre magazine

Unternehmenskultur

Culture d'entreprise

Partner

Partenaires

Kontakt

Contact

Shop

Schweizer Recht

Ausländisches Recht

Über unseren Shop

Neuerscheinungen

Nouveautés

Unsere Funktionen

Nos fonctions

Vorankündigungen

À paraître

Nach Rechtsgebiet

Par domaine juridique

Kommentare

Commentaires

Gesamtkatalog

Catalogue complet

This PDF has been created in accordance with the PDF/UA-1 standard to enhance accessibility, including screen reader support, described non-text content (images, graphs), bookmarks for easy navigation

Keine Barrierefreiheitsoptionen des Lesesystems aktiv deaktiviert (außer)

Die Verwendung von Farbe ist nicht das einzige Mittel zur Informationsvermittlung

Hoher Kontrast zwischen Text und Hintergrundfarbe

Strukturelle Navigation Nächste/Zurück

Alle nicht-dekorativen Inhalte unterstützen das Lesen ohne Sehvermögen

Kontakt zum Herausgeber für weitere Informationen zur Barrierefreiheit

History (R0)

Leila Papoli-Yazdi

A New Garbology Manifesto

&lt;p&gt;Chapter 1. A Word Collage Created by a Dadaist Garbologist Who Picks Her Words from Landfills.- Chapter 2. Rear Window, Not the Hitchcock One.- Chapter 3. To Understand Garbage.- Chapter 4. Toward A Manifesto for New Garbology.&lt;/p&gt;

Business and Management (R0)

&lt;p&gt;This book gives an indispensable guide to navigating the shift in customer behavior and discovers how to rally their resources, cultivate capabilities, and forge strategies that harness cutting-edge technologies. In today's tech-centric world, customers crave lightning-fast digital experiences and demand instant solutions. In response, firms are changing the way they do business by accelerating the application of new age technologies, revamping processes, building new organizational structures, and innovating new business models.&lt;/p&gt;

&lt;p&gt;The authors unveil the secrets of integrating diverse data sources, principles of Marketing 5.0 and employing advanced techniques to unearth profound insights about the customers.&lt;/p&gt;

&lt;p&gt;This work is the ticket to the latest in AI, machine learning, drones, and other game-changing technologies. Stay ahead of the curve by learning not just what tech to use, but how, when, and why to deploy it in this digital age.&lt;/p&gt;

&lt;p&gt;For the trailblazers with the influence and resources to reshape marketing strategies, this book is the essential read. Executives climbing the corporate ladder will find it a compass, unraveling how new age technologies dance with both traditional and emerging marketing practices. And for MBA students hungry for insights on navigating the digital era's competitive landscape, this book is the treasure trove of tools and real-world cases. Dive in and chart the course in the tech-driven marketing landscape!&lt;/p&gt;


V. Kumar

Philip Kotler

Combining New Age Technologies and Human Insights

Transformative Marketing

&lt;p&gt;Ende 2024 gaben fast 250.000 Personen auf LinkedIn an, eine Position als Customer Success Manager zu bekleiden. Customer Success Management (CSM) ist somit die am schnellsten wachsende Unternehmensfunktion. Zunächst in ausgewählten Dienstleistungsunternehmen implementiert, verbreitet sich CSM inzwischen weltweit und branchenübergreifend vor allem in Unternehmen, die serviceorientierte Lösungen anbieten bzw. die sich durch komplexe Angebote auszeichnen.&lt;br&gt;
Trotz der Praxisrelevanz herrscht vielfach immer noch Unklarheit darüber, was Kundenerfolg ist und wie er von der Anbieterseite aus gemanagt werden kann. Dieses Buch vermittelt Praktikern einen profunden Überblick über CSM auf der Basis von anschaulich aufbereitetem Wissen aus Wissenschaft und Praxis. Die AutorInnen stellen einen praktischen Leitfaden zur Verfügung, der den CSM-Prozess sowie die Rollen, notwendigen Fähigkeiten und Erwartungen an Customer Success Manager umfasst. Darüber hinaus wird aufgezeigt, wie sich CSM von bestehenden kundenbezogenen Managementkonzepten wie Value Based Selling, Key Account Management und Customer Relationship Management unterscheidet und gleichzeitig zu diesen in Beziehung steht.&amp;nbsp;&lt;/p&gt;

&lt;p&gt;&lt;br&gt;
&lt;strong&gt;Der Inhalt&lt;/strong&gt;&lt;br&gt;
Customer Success Management: Der Aufstieg eines neuen Managementkonzepts.-Kundenerfolg aus einer zielorientierten Perspektive.- Treiber der Implementierung von CSM.- Value-based Selling.- Implementierung und Onboarding.- Kundenbezogene CSM-Aktivitäten.- Anpassung der Value Proposition und Renewals.- Customer Advocacy. Ergebnisse des Einsatzes von CSM.- CSM-Strukturen&lt;/p&gt;

&lt;p&gt;&amp;nbsp;&lt;/p&gt;


Michael Kleinaltenkamp

Katharina Prohl-Schwenke

Laura Elgeti

Wie Business-Kunden ihre Ziele erreichen können

Customer Success Management - Kundenerfolg als Geschäftsstrategie

&lt;p&gt;In recent years, the concept of customer engagement has evolved as a powerful tool in the managerial toolkit of firms to incorporate a profitable approach to customer management. There is a pressing need for an authoritative book that communicates the fundamentals of profitable customer engagement by proposing a customer engagement value framework. This book, Valuing Customer Engagement, is first of its kind on customer engagement that outlines the theory and methods of engaging customers profitably in business-to-consumer and business-to-business settings.&lt;/p&gt;&lt;p&gt;Written by world-renowned scholar and thought leader V. Kumar, this seminal work book explains the definitions of the metrics within the CEV framework and analyzes ways to measure and maximize these metrics that can help in engaging customers profitably. Dr. Kumar also reveals the interrelationships between these metrics, i.e. how each metric impacts the other, with examples from all over the world.&lt;/p&gt;&lt;p&gt;This updated edition introduces of Customer Valuation Theory as a way of quantifying direct and indirect engagement value while presenting newer applications and case studies. With practical examples of companies that have benefited by implementing these strategies, this guide is a must have for business executives who want to maximize companies profitability as well as students wanting to learn how to engage customers and build loyalty.&lt;/p&gt;&lt;p&gt;&lt;br&gt;&lt;/p&gt;

Strategies to Measure and Maximize Profitability

Valuing Customer Engagement

Earth and Environmental Science (R0)

Alexander Meneses-Jácome

Ulrike Schmid-Staiger

Tatiana C. Guarín C.

Strategies for Sustainable Resource Recovery, Environmental Balance, and Ecosystem Protection

The Circular Bioeconomy in Industry

Business and Economics (German Language)

Nele Jacobs

A Multilevel Investigation of Consumer Perceptions and Behavioral Intentions in a Cross-National Context

Strategic Orientations and Innovativeness of Multinational Corporations

&lt;p&gt;&lt;span lang="DE" style="font-size: 10.0pt; mso-bidi-font-size: 12.0pt; mso-ansi-language: DE;"&gt;Imogen Blicker analysiert in diesem Buch die Schl&amp;uuml;sselfaktoren, die die Kundenbindung bei gesetzlichen Krankenversicherungen (GKV) beeinflussen. Vor dem Hintergrund eines zunehmend wettbewerbsintensiven und digitalisierten Gesundheitsmarktes untersucht sie, welche psychologischen, sozialen und situativen Einflussgr&amp;ouml;&amp;szlig;en f&amp;uuml;r Versicherte wirklich entscheidend sind.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span lang="DE" style="font-size: 10.0pt; mso-bidi-font-size: 12.0pt; mso-ansi-language: DE;"&gt;Auf Basis einer umfassenden Literaturrecherche und qualitativer Experteninterviews entwickelt die Autorin ein praxisorientiertes Kundenbindungsmodell, das speziell auf die Besonderheiten gesetzlicher Krankenkassen zugeschnitten ist. Die Arbeit bietet nicht nur wissenschaftliche Erkenntnisse, sondern auch konkrete Handlungsempfehlungen f&amp;uuml;r ein zukunftsf&amp;auml;higes Kundenmanagement &amp;ndash; ein Muss f&amp;uuml;r Entscheider*innen im Gesundheitswesen, Marketingverantwortliche und Berater*innen der Versicherungsbranche.&lt;/span&gt;&lt;/p&gt;

Imogen Blicker

Eine Analyse der Einflussfaktoren und Entwicklung eines Kundenbindungsmodells

Kundenbindung bei gesetzlichen Krankenversicherungen

Electronic Commerce & Digital Markets

In the dynamic landscape of digital platforms, recommender systems silently guide our decisions, shaping what we watch, read, and buy. But how do these algorithms influence our behavior beyond convenience and personalization? This dissertation delves into the psychological undercurrents of recommender systems, uncovering how subtle design choices trigger behavioral biases that affect consumer preferences, beliefs, and decisions.

Through a series of rigorous field experiments, this work explores three critical dimensions of recommender systems: item selection, ranking, and recommendation design. It reveals how phenomena like assimilation and contrast effects, as well as visual cues such as product badges, can subtly yet powerfully steer consumer behavior. Challenging traditional recommender system design priorities, the findings highlight that similarity can sometimes outweigh diversity and that strategic positioning can defy conventional assumptions about user attention.

Combining a systematic literature review with empirical evidence from real-world settings, this dissertation offers insights into the interplay between technology and human cognition. It is an essential read for scholars, practitioners, and platform designers seeking to understand - and ethically harness - the behavioral dynamics of recommender systems.

Markus Lill

Martin Spann

Influence of Recommender Systems on Consumer Behavior

Economics and Finance (R0)

Michael Lynn

Scientific Insights for Services Customers, Workers, and Managers

The Psychology of Tipping

Andreas Krämer

Thomas Burgartz

Christina Muzzu

Understanding and Leveraging Value-to-Value, Pricing, Big Data, and Controlling

Customer Value-centered Management

This encyclopedia is the most comprehensive and updated source of reference in tourism research and practice. It covers both traditional and emerging concepts and terms and is fully international in its scope. Some 769 entries by 871 internationally renowned experts from 124 countries provide a definitive access to the knowledge of tourism and its related fields. Users will find reliable and up-to-date definitions and explanations of the key terms of tourism in this reference book. Tourism is the largest industry in the world and is the main source of income for many countries. With the practical impact of worldwide tourism and the growing number of academic programs and institutions devoted to its education and research, this encyclopedia is the epicenter of this emerging and developing discipline.&nbsp; Editorial BoardManaging Editor: Amy Osmond&nbsp;Associate Editors: David Airey, Nevenka Cavlek, Peter U. C. Dieke, Juergen Gnoth, Maria Gravari-Barbas, Tazim Jamal, Kumi Kato, Francisco Madrid Flores, Yoel Mansfeld, Scott M. Meis, Regina Schlüter, Noel Scott, Honggang XuResource Editor: Beka JakeliAssistant Editors: S. Vida Muse, Peter Reim, Shun YeCartographers: Kisandul Kumarasinghe, Ashan Manamperi, Himanshi Withanage

Encyclopedia of Tourism

Interdisciplinary Contributions to Archaeology

This book examines questions surrounding body adornments and its link to identity in archaeology, looking at theoretical and interpretive frameworks that are relevant to the study of different categories of personal ornaments. Identity is a crucial topic in archaeology where its concept is investigated through the study of many categories of material culture. As self-representation, identity constitutes a choice through which an individual or a group want to be seen by others. The volume covers a wide geographical and chronological frame from the Upper Paleolithic era to Medieval times, examining North, Central, and Southern Europe as well as regions in Southwest Asia and North Africa.
 
This book is based on a session organised at the European Archaeological Association (EAA) in 2023, with a commonality, namely, body adornments. Participants explored the ways in which possessing, wearing and/or trading personal ornaments was a means through which individual and social identity could be expressed in antiquity. This volume is of relevance to archaeological researchers, practitioners, and students.

This book examines questions surrounding body adornments and its link to identity in archaeology, looking at theoretical and interpretive frameworks that are relevant to the study of different categories of personal ornaments. Identity is a crucial topic in archaeology where its concept is investigated through the study of many categories of material culture. As self-representation, identity constitutes a choice through which an individual or a group want to be seen by others. The volume covers a wide geographical and chronological frame from the Upper Paleolithic era to Medieval times, examining North, Central, and Southern Europe as well as regions in Southwest Asia and North Africa.
 
 &nbsp;
 
 This book is based on a session organised at the European Archaeological Association (EAA) in 2023, with a commonality, namely, body adornments. Participants explored the ways in which possessing, wearing and/or trading personal ornaments was a means through which individual and social identity could be expressed in antiquity. This volume is of relevance to archaeological researchers, practitioners, and students.

Weaving and Wearing Identity: Personal Adornment in Past Societies

New Frontiers in Regional Science: Asian Perspectives

This book critically discusses the historical backgrounds and new developments of the theories of games, decisions, and markets, with many possible applications to social and economic problems. Consisting of three connected parts, the book sheds new light on the role of merchants in the market economy under conditions of risk and uncertainty. Part I begins with the question of why and how John von Neumann and Oskar Morgenstern did joint work in game theory, namely, the theoretical study of strategic interactions among several decision makers. The duel between Sherlock Holmes and Professor Moriarty in Conan Doyle's famous detective story is recalled as a great inducement to Neumann and Morgenstern to invent zero-sum, two-person games. More general non-zero-sum games and associated Nash solutions are then discussed in relation to the generation-gap problem between a young couple and an elderly couple. Part II explores a set of very fundamental problems of individual decision making. Thetwo famous axioms of revealed preference ― Samuelson's weak axiom and Houthakker's axiom ― are skillfully connected and empirically reevaluated by the introduction of certain regularity conditions. The revealed preference approach is then extended from the original commodity space to the dual price space. Such dual treatment in microeconomics is further applied to the theory of cost and production, with the decomposition of the total factor price effect into the substitution and scale effects. Part III turns the reader’s attention to the interdependence of several markets. The almost forgotten Hicks–Morishima approach is newly revived with graphical illustrations of traded goods. The well-known Jones–Kemp approach to international trade is boldly expanded into the world of risk and uncertainty. Some striking results in comparative static analysis are derived, with favorable implications for the real world.

Yasuhiro Sakai

Games, Decisions, and Markets

A New Garbology Manifesto

Weitere Titel zum Thema