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Economics and Finance (R0)

Michael Lynn

The Psychology of Tipping

Scientific Insights for Services Customers, Workers, and Managers

&lt;p&gt;Ch 1: More than Small Change: Who Cares about Tipping? Why? What Should They Know?.- Ch 2: Beyond Gratitude &amp;amp; Gratuity: Why do, or don&amp;rsquo;t, people tip?.- Ch 3: Big-Tippers &amp;amp; Stiffers: Who gives the best, and worst, tips?.- Ch 4: A Time for Tipping: When do people tip more... or less?.- Ch 5: A Place for Tips: How and why does tipping vary across geographic areas?.- Ch 6: Perk of the Job: Why do we tip some service occupations and not others?.- Ch 7: Unequal Pay: Who gets the best tips and who gets the worst?.- Ch 8: Mega Tips: How can service workers get larger tips?.- Ch: 9: Winners &amp;amp; Losers: Who does tipping benefit and who does it harm? How?.- Ch 10: Cornucopia of Controversy: What controversies arise from tipping? What should people know about them?.- Ch 11: Past a Prologue: How did tipping get where it is? How might it change going forward?.&lt;/p&gt;

A leading psychologist and philosopher challenge the shortcomings of rational choice theory-and propose a new framework for understanding decision-makingFor many decision scientists, their starting point-drawn from economics-is a quantitative formula called rational choice theory, allowing people to calculate and choose the best options. The problem is that this framework assumes an overly simplistic picture of the world, in which different types of values can be quantified and compared, leading to the "most rational" choice. Behavioral economics acknowledges that irrationality is common but still accepts the underlying belief from economics of what a rational decision should look like.In this book, Barry Schwartz and Richard Schuldenfrei offer a different way to think about the choices we make every day. Drawing from economics, psychology, and philosophy-and both inspired by and challenging Daniel Kahneman's Thinking, Fast and Slow-they show how the focus on rationality, narrowly understood, fails to fully describe how we think about our decisions, much less help us make better ones. Notably, it overlooks the positive contribution that framing-how we determine what aspects are most important to us-contributes to good decisions. Schwartz and Schuldenfrei argue that our choices should be informed by our individual "constellation of virtues," allowing for a far richer understanding of the decisions we make and helping us to live more integrated and purposeful lives.

Rationality, Ethics, and the Art of Decision-Making

Choose Wisely

A groundbreaking bridge between traditional financial theories and emerging interdisciplinary approaches, offering a unique perspective on finance in these uncertain times. From a seasoned expert in finance, behavioral finance, complexity science, and quantum finance. Adaptive Finance is a forward-looking exploration of the evolving world of finance, addressing the most pressing challenges and emerging trends facing financial markets today. It examines how traditional economic and financial models, long dominant in the field, are being redefined by advancements in behavioral science, mathematics, and technology. Financial professionals and academics must confront risks and dynamics that established theories often fail to capture in an era marked by complexity, technological disruption, and global uncertainty. This book provides the intellectual foundation needed to tackle these challenges. The chapters span a wide range of topics—from behavioral finance and causal models to quantum finance and innovations in financial systems—offering a comprehensive view of the forces reshaping finance. The book begins with well-established frameworks and progressively explores cutting-edge concepts, guiding readers through the transformation of financial theory and practice. Each chapter stands on its own, making the book suitable for both comprehensive study and selective reading. The authors present a timely perspective on how finance must adapt to a more complex and dynamic world.

A groundbreaking bridge between traditional financial theories and emerging interdisciplinary approaches, offering a unique perspective on finance in these uncertain times. From a seasoned expert in finance, behavioral finance, complexity science, and quantum finance. Adaptive Finance is a forward-looking exploration of the evolving world of finance, addressing the most pressing challenges and emerging trends facing financial markets today. It examines how traditional economic and financial models, long dominant in the field, are being redefined by advancements in behavioral science, mathematics, and technology. Financial professionals and academics must confront risks and dynamics that established theories often fail to capture in an era marked by complexity, technological disruption, and global uncertainty. This book provides the intellectual foundation needed to tackle these challenges. The chapters span a wide range of topics—from behavioral finance and causal models to quantum finance and innovations in financial systems—offering a comprehensive view of the forces reshaping finance. The book begins with well-established frameworks and progressively explores cutting-edge concepts, guiding readers through the transformation of financial theory and practice. Each chapter stands on its own, making the book suitable for both comprehensive study and selective reading. The authors present a timely perspective on how finance must adapt to a more complex and dynamic world.

Embracing Uncertainty and Complexity

Adaptive Finance

A provocative exposé of how our attention, behavior, and desires have been co-opted by the “choice box”—a curated set of options that offer a false sense of agency while funneling us down pre-determined paths controlled by a select few Choice boxes are all around us, but chances are you’ve never noticed them. Every time you click on a recommended video, rate an Uber driver, run a Google search, or invest in your 401k, you may think you’re the one calling the shots—but in reality, you’re limited to making the choices that a corporation wants you to make. Today, structured decision-making governs our lives to such an extent that we hardly see it at all. But who designs these choices, and whose interests do they serve? In Choose Your Own Captivity, historian Eli Cook introduces readers to the choice architects who first built these boxes and trapped us inside—from the maze-building eugenicist who invented the multiple-choice test to the marketing gurus who sold off our supermarket shelves to a few ultra-processed food giants. In less than a generation, architects like these have transformed a handful of online platforms into the richest businesses in the world. And by determining our options, controlling our actions, and even shaping our identities, they have laid the groundwork&nbsp;for the winner-takes-all game of digital capitalism that dominates us today. In a society built around the promise of free choice and personal responsibility, Cook argues, these hidden architects might just have the greatest power of all. A propulsive and vivid history, Choose Your Own Captivity opens readers’ eyes to the immense power of the choice box—and how to escape it.

A provocative exposé of how our attention, behavior, and desires have been co-opted by the “choice box”—a curated set of options that offer a false sense of agency while funneling us down pre-determined paths controlled by a select few Choice boxes are all around us, but chances are you’ve never noticed them. Every time you click on a recommended video, rate an Uber driver, run a Google search, or invest in your 401k, you may think you’re the one calling the shots—but in reality, you’re limited to making the choices that a corporation wants you to make. Today, structured decision-making governs our lives to such an extent that we hardly see it at all. But who designs these choices, and whose interests do they serve? In Choose Your Own Captivity, historian Eli Cook introduces readers to the choice architects who first built these boxes and trapped us inside—from the maze-building eugenicist who invented the multiple-choice test to the marketing gurus who sold off our supermarket shelves to a few ultra-processed food giants. In less than a generation, architects like these have transformed a handful of online platforms into the richest businesses in the world. And by determining our options, controlling our actions, and even shaping our identities, they have laid the groundwork&nbsp;for the winner-takes-all game of digital capitalism that dominates us today. In a society built around the promise of free choice and personal responsibility, Cook argues, these hidden architects might just have the greatest power of all. A propulsive and vivid history, Choose Your Own Captivity opens readers’ eyes to the immense power of the choice box—and how to escape it.

How Corporations Built Our Choices and Sold Our Freedom

Choose Your Own Captivity

Dieses internationale Standardwerk, das erstmals auf Deutsch verfügbar ist, bietet einen umfassenden, praxisnahen und wissenschaftlich fundierten Einstieg in das Dienstleistungsmarketing. Leserinnen und Leser lernen dabei zentrale Konzepte wie die 7 Ps des Service-Marketings, die Service-Profit-Chain, die vier Verarbeitungskategorien von Services, das Drei-Phasen-Modell des Dienstleistungskonsums sowie die Besonderheiten von Intangibilität, Heterogenität und Inseparabilität kennen. Das Buch zeigt, wie Dienstleistungen entwickelt, kommuniziert und digital transformiert werden – von KI und Robotik bis hin zur Plattformökonomie und Self-Service-Technologien.Anhand vieler realer Praxisbeispiele aus dem deutschsprachigen Raum und der ganzen Welt – von Mobilitätsanbietern über das Gesundheitswesen bis hin zu Banken, Hochschulen und der Gastronomie – wird veranschaulicht, wie Service Design, Technologie, strategisches Marketing und kundenorientierte Prozesse ineinandergreifen. Zusätzliche Inhalte zu den Praxisbeispielen sind auf Kapitelebene unter Spinger Nature Link online verfügbar.Ein unverzichtbares Werk für alle, die Dienstleistungen verstehen, gestalten und erfolgreich vermarkten wollen – fundiert, modern und anwendungsorientiert.Aus dem Inhalt<ul><li>Einführung in das Service Marketing</li><li>Konsumentenverhalten in einem Service Kontext</li><li>Positionierung von Services auf Wettbewerbsmärkten</li><li>Entwicklung von Serviceprodukten und -marken</li><li>Vertrieb von Dienstleistungen über physische und elektronische Kanäle</li><li>Festsetzung der Preise und Umsetzung der Einnahmenverwaltung</li></ul>Die AutorInnenJochen Wirtz
 ist Professor für Marketing an der National University of Singapore (NUS) und internationaler Mitarbeiter des Service Research Center an der Universität Karlstad, Schweden. Dr. Wirtz hat an der London Business School im Dienstleistungsmarketing promoviert und ist seit mehr als 25 Jahren im Dienstleistungsbereich tätig.
 Stefanie Paluch
 ist seit 2014 Professorin für Dienstleistungs- und Technologiemarketing und&nbsp;Mitglied des Vorstands des Center für Lehr- und Lernservices der RWTH Aachen University.
 
 &nbsp;

Dieses internationale Standardwerk, das erstmals auf Deutsch verfügbar ist, bietet einen umfassenden, praxisnahen und wissenschaftlich fundierten Einstieg in das Dienstleistungsmarketing. Leserinnen und Leser lernen dabei zentrale Konzepte wie die 7 Ps des Service-Marketings, die Service-Profit-Chain, die vier Verarbeitungskategorien von Services, das Drei-Phasen-Modell des Dienstleistungskonsums sowie die Besonderheiten von Intangibilität, Heterogenität und Inseparabilität kennen. Das Buch zeigt, wie Dienstleistungen entwickelt, kommuniziert und digital transformiert werden – von KI und Robotik bis hin zur Plattformökonomie und Self-Service-Technologien.Anhand vieler realer Praxisbeispiele aus dem deutschsprachigen Raum und der ganzen Welt – von Mobilitätsanbietern über das Gesundheitswesen bis hin zu Banken, Hochschulen und der Gastronomie – wird veranschaulicht, wie Service Design, Technologie, strategisches Marketing und kundenorientierte Prozesse ineinandergreifen.Ein unverzichtbares Werk für alle, die Dienstleistungen verstehen, gestalten und erfolgreich vermarkten wollen – fundiert, modern und anwendungsorientiert.&nbsp;

Menschen – Technologien – Strategien

Services Marketing

A collection of eye-opening natural experiments, showing how economists uncover cause-and-effect relationships and reveal insights about our world. Does having a daughter change how a congressperson votes? How did a nineteenth-century doctor help discover germs? Is it better to go first or second in a penalty shootout? Why don’t diplomats pay their parking tickets? Do leaders really matter? These are all questions economists ask. Some of these questions are serious, others less consequential. But all are interesting—and can be answered by way of the natural experiment. A natural experiment is an event in the real world that neatly divides people into a treatment and control group—and it is one of the greatest tools in the economist’s toolkit. In Daughters, Diplomats, and Death, Patrick Gourley discusses why and how economists have leveraged this powerful method to answer questions that were long thought unanswerable. In the vein of Freakonomics, Nudge, and The Tipping Point, the book takes the reader on a lively and engaging tour of some of the most fascinating natural experiments, explaining how they work, how they help social scientists answer questions, and what conclusions they reached. The experiments illuminate a wide range of timely issues in health, education, reproductive issues, and the environment, lending rich and much-needed nuance to the complex debates that shape today’s headlines.

A collection of eye-opening natural experiments, showing how economists uncover cause-and-effect relationships and reveal insights about our world. Does having a daughter change how a congressperson votes? How did a nineteenth-century doctor help discover germs? Is it better to go first or second in a penalty shootout? Why don’t diplomats pay their parking tickets? Do leaders really matter? These are all questions economists ask. Some of these questions are serious, others less consequential. But all are interesting—and can be answered by way of the natural experiment. A natural experiment is an event in the real world that neatly divides people into a treatment and control group—and it is one of the greatest tools in the economist’s toolkit. In Daughters, Diplomats, and Death, Patrick Gourley discusses why and how economists have leveraged this powerful method to answer questions that were long thought unanswerable. In the vein of Freakonomics, Nudge, and The Tipping Point, the book takes the reader on a lively and engaging tour of some of the most fascinating natural experiments, explaining how they work, how they help social scientists answer questions, and what conclusions they reached. The experiments illuminate a wide range of timely issues in health, education, reproductive issues, and the environment, lending rich and much-needed nuance to the complex debates that shape today’s headlines.

How Economists Use Natural Experiments to Decipher Our World

Daughters, Diplomats, and Death

SpringerBriefs in Economics

This book argues that formal economic inquiry and proverbial wisdom share a deep epistemic kinship, each functioning as a refined form of everyday cognition for navigating scarcity, uncertainty, and choice. Through peculiar case studies it also considers the contrasts between mountain and maritime economies, rural and metropolitan societies, and explores the profound influence of culture, religion, and gender on regional economic trajectories.. The core thesis is that proverbs encode key economic principles—such as opportunity cost, risk, and incentives—as culturally embedded lessons that illuminate the intuitive and institutional foundations of economic life. Exploring themes that span finance, labor, behavioral biases, inequality, gender, and policymaking, the book investigates how proverbs and economic models converge, diverge, and enrich one another. Framed by the guiding question of what proverbs reveal about how people think and decide in economic contexts, it ultimately presents these two bodies of knowledge as complementary perspectives that together clarify the human predicament of acting under constraint.

Proverbs and Economics

The Invisible Handshake

In an era of increasingly complex financial ecosystems, this book explores the evolving relationship between market mechanisms and human behavior. Bridging the gap between economics and the natural sciences, it presents a dynamic framework that uses analogies from physics, chemistry, and evolutionary biology to illuminate the connections between psychological, social, and financial principles.The book discusses foundational and contemporary models, such as Keynesian and Hayekian thought, the Keynes-Ramsey rule, the Blinder-Solow model, Bellman's principle of optimality, dynamic stochastic general equilibrium (DSGE) frameworks, and replicator dynamics. Topics covered include disequilibrium, stochastic processes, ergodicity, hysteresis, and chaos theory. Additionally, the book examines the strategic dimensions of monetary and fiscal policy through the lenses of optimal control and game theory.Designed for economists, financial theorists, and interdisciplinary scholars, this book provides theoretical depth and practical insight into the global interdependencies of markets, policy, and trade. It is an essential resource for understanding the dynamic forces shaping modern financial systems.

A Multidisciplinary Approach

The Evolution of the Economic Sciences

SpringerBriefs in Service Science

This book explores the transformative potential of parallel intelligence in enhancing humanitarian services for sustainability, with a focus on leveraging the latest advancements in artificial intelligence. It brings together cutting-edge technologies like agentic intelligence, autonomous intelligence, Retrieval-Augmented Generation (RAG), and Search-Augmented Generation and Extension (SAGE), and along with digital human technologies, to reimagine and re-optimize service systems across a range of sectors. It examines how these technologies can transform service systems across diverse sectors, including education, healthcare, emergency management, agriculture, tourism, and ecology. By integrating real-time data, AI models, and feedback loops, the book outlines how these parallel systems can improve the effectiveness, resilience, and sustainability of services. It also highlights the role of blockchain, smart contracts, and Decentralized Autonomous/Agentic Organizations (DAO) in optimizing distributed humanitarian operations. As AI continues to advance, the author raises the crucial question of what the best model for sustainable and reliable humanitarian services should look like. Through this exploration, he argues that parallel intelligence offers new, innovative solutions to address global challenges, making service systems more adaptive and efficient.This book appeals to a broad audience, including academics, researchers, data scientists, practitioners, students, educators, and general public interested in the intersection of service science and AI. It offers critical insights and practical strategies, making it a valuable resource for those working in scientific research for services, LLMs, and the development of intelligent systems.

New Service with New AI

Parallel Intelligence for Humanitarian Services

Contributions to Economics

This book is of interest to economists working in applied demand analysis, marketing professionals studying product substitution and complementarity, and policymakers evaluating the effects of taxes, subsidies, and regulatory interventions on consumer behavior. Applying the analytical framework on the internal structure of consumption, this book explores how different categories of consumer spending interact and how these relationships shape the broader structure of consumption.The analyses focus on timely and policy-relevant issues, including the distributional impacts of the COVID-19 pandemic, inflation, the implementation of safe drinking water standards (with particular attention to low-income households), and the potential effects of carbon taxes on consumer expenditures.A key strength of the framework lies in its ability to derive comprehensive arrays of own- and cross-price elasticities from household expenditure survey data—even in the absence of direct price information.

Impacts of Price Elasticities, Saving, and Inflation

Studies in the Internal Structure of Consumption

A fascinating deep dive into the dynamic interplay between culture, economics, institutions, and human prosperity. In Pathway to Change, Naci Mocan investigates the economic origins of current cultural beliefs, attitudes, and behaviors, highlighting the lasting impact of historical agricultural practices and ecological conditions. He shows that cultural traits evolve in response to external shocks—such as exposure to violence, changes in institutional quality, and the laws and law enforcement—and argues that culture and institutions influence each other: culture shapes the functioning of institutions, while institutions also mold cultural norms. As a result, the success of institutional reforms depends heavily on the cultural context in which they are implemented. Drawing on research from various fields—including economics, evolutionary biology, psychology, linguistics, neuroscience, philosophy, anthropology, and political science—the author describes how cultural attributes such as trust, honesty, patience, preference for leisure, morality, individualism, and proclivity for violence shape economic outcomes and individual well-being. The book presents evidence on both intergenerational transmission of culture and horizontal transmission within the members of the same generation. It also describes how culture can be shaped and transformed, emphasizing the roles of media, education, laws and law enforcement, and role models. Finally, the book recommends that undesirable cultural attributes that are detrimental to our well-being, determined by scientific criteria, should be modified, and offers policy tools that can be deployed for cultural change.

Culture, Economics, Human Progress, and Prosperity

Pathway to Change

"An incisive overview of how economists' insights have advanced our understanding of gender inequalities at work and at home. Shelly Lundberg enjoins economists to better illuminate gender bias in labor markets, power in families, and declining fertility rates by applying recent insights from behavioral and cultural economics and other social sciences."--Paula England, National Academy of Sciences, and author of Households, Employment, and Gender"Learn from this insightful and iconoclastic volume why one must move beyond Homo economicus to understand Feminina economica. Lundberg takes readers on a journey to discover how economics has tried to discover women but has not yet fully succeeded, and why."--Claudia Goldin, 2023 Nobel Laureate in Economic Sciences"A wide-ranging, comprehensive, and insightful examination of the current state of research on gender economics by a leading authority in the field. Lundberg provides a forceful critique and useful suggestions for future directions."--Francine Blau, coauthor of The Economics of Women, Men, and Work"A wonderfully readable account of how the 'discovery of women' provoked new ways of thinking about economic and demographic change. Lundberg herself stands out as one of the most creative and thoughtful innovators in the economics profession."--Nancy Folbre, author of Making Care Work: Why Our Economy Should Put People First"No book is more overdue, and no one better placed to write it. A role model who has shaped a generation of economists, Lundberg delivers a rigorous, fearless account of where economics went wrong on gender, and what the frontier looks like from here. A must-read."--Almudena Sevilla, CBE, Professor of Economic and Social Policy, London School of Economics

Bringing Gender Economics into the Twenty-First Century

How Economics Discovered Women

What AI Can’t Do Without You

The Human Advantage

The Psychology of Tipping

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