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Behavioral Science and Psychology (R0)

Oliver Hoffmann

Rethink Consumption

How to take back control of your consumer behavior

&lt;p&gt;Introduction.- Understanding Consumption and Luxury Addiction.- Self-Diagnosis and Reflection.- The Causes of Addiction.- The Way Out of the Consumption Trap.- Discovering New Lifestyles.- Long-Term Change.- Conclusion: A Conscious Approach to Consumption.- Helpful Resources and Further Support.- Afterword.&lt;/p&gt;

We live in the Age of Shock, an era in which the interval between global crises has collapsed to zero and human biology is overwhelmed by an exponential torrent of data. Leaders who don't respond effectively face a stark reality: neither they nor their organizations will keep up for long.Through his own remarkable story of survival, Chaim Oren teaches leaders to abandon the outdated myth of resilience--'bouncing back'--and instead learn how to rise forward. Instead of trying to withstand shocks, he shows how to convert the kinetic force of continuous disruption into upward momentum.This is a clear-eyed, highly actionable blueprint that transforms wellbeing into the mission-critical, load-bearing infrastructure required to survive the biological and organizational friction of our time.

The Leadership Playbook for the Age of Shock

One Week to Live

Palgrave Studies in Marketing, Organizations and Society

This book leverages a value-centered marketing perspective to understand how technology can be used to predict consumer healthcare seeking and perceptions of the healthcare service experiences. It adopts a comprehensive definition of healthcare, encompassing various access points such as primary care, mental health care, cardiovascular care, and ambulatory care, as well as the choice between tele-health and traditional in-office settings.Chapters address topics including the application of artificial intelligence in predicting healthcare access, how the regulatory environment shapes product decisions for AI usage in healthcare, the role of technology in practice settings, and its influence on care-seeking decisions and perceptions of care quality. The volume concludes with discussions on the ethical implications of technology in healthcare delivery.Featuring contributions from leading scholars specializing in the intersection of business, technology and healthcare behaviors, this edited work is an essential resource for researchers and policymakers focused on the impact of technology on consumer well-being and the management of public health systems.Stacey R. Finkelstein
 is Professor of Marketing at Stony Brook University, USA. She earned her PhD and MBA from the University of Chicago Booth School of Business.&nbsp; Her research lies at the intersection of marketing and public policy, addressing questions related to food decision making, healthcare access and utilization, vaccine hesitancy, and how people living in poverty navigate the social services ecosystem. In recognition of her work, she received the American Marketing Association (AMA) Marketing and Society Special Interest Group (MASSIG) Early Career Award in 2019 and the&nbsp;
 Journal of Consumer Affairs
 &nbsp;Best Paper Award in 2021 for her work exploring the impact of omission bias and moral culpability on parents' vaccination plans for their children. She is currently serving as the Joint Editor in Chief of the&nbsp;
 Journal of Public Policy in Marketing
 .

This book leverages a value-centered marketing perspective to understand how technology can be used to predict consumer healthcare seeking and perceptions of the healthcare service experiences. It adopts a comprehensive definition of healthcare, encompassing various access points such as primary care, mental health care, cardiovascular care, and ambulatory care, as well as the choice between tele-health and traditional in-office settings.Chapters address topics including the application of artificial intelligence in predicting healthcare access, how the regulatory environment shapes product decisions for AI usage in healthcare, the role of technology in practice settings, and its influence on care-seeking decisions and perceptions of care quality. The volume concludes with discussions on the ethical implications of technology in healthcare delivery.Featuring contributions from leading scholars specializing in the intersection of business, technology and healthcare behaviors, this edited work is an essential resource for researchers and policymakers focused on the impact of technology on consumer well-being and the management of public health systems.

A Value-Centered Marketing Approach

Consumer Healthcare Behavior and Technology

'When you finish, you'll know yourself better, you'll understand the people you care about better' ANGELA DUCKWORTH, author of Grit'Teeming with wisdom, insight, empathy, and sparkle. One of the best books I have ever read'CASS R. SUSNSTEIN, co-author of NoiseA founding father of behavioural economics reveals the hidden logic of negative emotions with a clarity and humour that make our worst feelings strangely easier to bear.
Every age has its illusions. Ours is that happiness is the natural human condition. Behavioural economist George Loewenstein argues the opposite: that our lives are inextricably shaped by the darker emotions we spend so much time trying to avoid.In The Opposite of Happiness, he draws on decades of influential research-as well as insights from literature and from his own life experiences-to offer a tour de force reexamination of the role negative emotions play in our lives: why pain is stickier than pleasure, how the modern world makes bad feelings worse, and why our attempts to escape misery usually only sharpen its sting. Those who struggle to find and sustain happiness are not unlucky or flawed, he argues, but merely human, suffering the slings and arrows of an inherently negative nature. This knowledge comes, however, not as a bitter pill but as much-needed solace for anyone navigating the frustrations and heartbreaks of modern life.In this fascinating deconstruction of negative emotions and their behavioral consequences, Loewenstein explains how features of our mind, like memory, attention, and self-esteem, conspire to keep us down. He reveals the downside of supposedly uplifting feelings like hope, and untangles misery's intertwined forms: guilt and shame, jealousy and envy, loneliness and depression, impatience, boredom, and regret. Drawing from a first-of-its-kind Misery Survey, Loewenstein shares participants' stories about, and insights into, the diversity of negative emotions that collectively weigh us down.Providing a provocative and refreshing counter argument to the self-help industry, The Opposite of Happiness shares a sobering, deeply human, and ultimately comforting truth: The sooner we understand our negative natures, the sooner we will stop feeling guilty about failing to achieve lasting bliss, and the better connected we will be to others who share the same, or their own unique mix of, negative emotions.

How Bad Feelings Make and Break Us

The Opposite of Happiness

Clozapine as the Gold Standard: A Story of Hope for Patients, Families and Clinicians is a fascinating look at the convoluted development and clinical journey of clozapine, and a compelling argument for greater accessibility for millions of patients worldwide likely to benefit from this highly effective antipsychotic and suicide prevention medication. It is about hope, perseverance and the continuing fight to bring this often life-changing drug to those who need it.The book is written by two key figures in the clozapine saga: the researcher who developed it for US release and a psychiatrist who early advocated for its use. Vivid case vignettes illustrate real-life struggles by patients and families against the terrible scourge of severe mental illness, and their often-frustrated efforts to get meaningful help. It explains the need for clozapine, the barriers to and hope for effective treatment-the good, sometimes the bad and occasionally the ugly-in terms everyone can understand. It bridges the gap between patients and families and the doctors who must make every effort to offer those patients the most effective treatment available.This book should help huge numbers of patients and every mental health professional and clinical trainee who doesn't know the whole story. It is for anyone who cares about the struggle of those living with schizophrenia or a similar disorder - loved ones, mental health advocates, clinicians, and patients.

A Story of Hope for Patients, Families and Clinicians

Clozapine as the Gold Standard

Palgrave Studies of Marketing in Emerging Economies

This book explores the issue of sustainable consumption in the African context, filling a significant gap in literature. Relating specifically to SDG 12, ‘Responsible consumption and production,’ this two-volume edited collection argues that the core drivers of sustainable consumption in the African context are considerably different than in other regions. For example, studies show that developed countries tend to have a greater interest in sustainability compared to developing countries, and that Africa lags behind in adopting sustainable consumption practices. &nbsp;
 Offering a deeper understanding of this issue, authors explore how and why consumers make decisions, and what influences them towards sustainable behaviour, identifying the key drivers and challenges to sustainable behaviours. Volume I focuses on understanding the core issues and covers topics such as understanding consumer responses to green marketing strategies, the role of trust in sustainable consumption choices, and sustainable fashion, to name a few. Volume II focuses on the innovative ways that organizations in Africa drive forward the targets of SDG 12, and explores the use of technology and AI, social media, in contexts &nbsp;such as the tourism and retail industries.
 &nbsp;K. Mercy Makhitha 
 is currently Professor and Dean: Faculty of Business and Management&nbsp;Sciences at Cape Peninsula University of Technology (CPUT).&nbsp;&nbsp;&nbsp;
 Debbie Ellis
 is a Full Professor of Marketing in the School of Commerce at the University of KwaZulu-Natal (UKZN) and President of the African Social Marketing Association (AfSMA).&nbsp;&nbsp;&nbsp;
 Daniel K. Maduku
 (PhD) is an Associate Professor of Digital Marketing and Entrepreneurship at the University of Doha for Science and Technology (UDST).&nbsp;&nbsp;
 Robert E. Hinson
 &nbsp;is the Pro Vice-Chancellor of the Ghana&nbsp;Communication Technology University (GCTU).&nbsp;

This book explores the issue of sustainable consumption in the African context, filling a significant gap in literature. Relating specifically to SDG 12, ‘Responsible consumption and production,’ this two-volume edited collection argues that the core drivers of sustainable consumption in the African context are considerably different than in other regions. For example, studies show that developed countries tend to have a greater interest in sustainability compared to developing countries, and that Africa lags behind in adopting sustainable consumption practices.Offering a deeper understanding of this issue, authors explore how and why consumers make decisions, and what influences them towards sustainable behaviour, identifying the key drivers and challenges to sustainable behaviours.Volume I focuses on understanding the core issues and covers topics such as understanding consumer responses to green marketing strategies, the role of trust in sustainable consumption choices, and sustainable fashion, to name a few. Volume II focuses on the innovative ways that organizations in Africa drive forward the targets of SDG 12, and explores the use of technology and AI, social media, in contexts &nbsp;such as the tourism and retail industries.

Foundations of Sustainable Consumption in Africa

Sustainable Consumption Behaviour in Emerging Markets of Africa, Volume I

The breathtaking new novel from Ian McEwan'A thumping literary mystery' Independent 'A gripping page-turner' Observer 'A beautiful novel, full of wisdom and heart. I loved it' Elif Shafak 2014: A poem is read aloud once then vanishes without a trace. 2119: A century later, the seas have risen and the world is under water. Those who remain are haunted by what's been lost - and what might still be found. When university scholar Tom Metcalfe stumbles across a clue that may lead to the great lost poem, he reveals a story of entangled love and a brutal crime that challenges everything he thought he knew about the past... READERS LOVE WHAT WE CAN KNOW: 'Fantastic...a book I will treasure forever' 'Brilliant, gripping, fascinating' 'Makes you question everything you think you know' 'A beautiful exploration of memory and love' 'What a book. Utterly absorbing' 'Rewarding and thought-provoking' Financial Times 'A master storyteller' The Times 'It gave me so much pleasure' New York Times 'Haunting, playful and ultimately hopeful... A wonderful book' Kaliane Bradley *A BOOK OF THE YEAR for the Sunday Times, Guardian, New York Times, New Statesman, Spectator, New Yorker, i Paper and Barack Obama*

What We Can Know

A silent epidemic is taking place. More and more frequently, executives and mid level leaders are experiencing the trauma of an unexpected professional exit and enforced silence, such as through an NDA (non-disclosure agreement). The cost in terms of identity disruption, personal and professional fall-out, with the erosion of self-worth can be paralyzing.But being told to 'zip it' is not the end of the story. Dr Claire Handby draws on years of top-level business experience, exposure and executive coach credentials, to set out a bold way forward.Reclaim your narrative, rediscover your agency and own your identity, to step boldly into the next chapter of your life and career with confidence.<ul> <li> The first book to address directly this growing but little-acknowledged business practice and its personal and professional impact. </li> <li> Includes case studies demonstrating the trajectory into positive career advancement </li> <li> Deals with both the emotional side and the practical aspects of this traumatic journey. </li> </ul>

The essential guide for those who’ve been professionally silenced

Zip It

Advances in Science, Technology & Innovation

This book explores the dynamic intersection of digital technologies, artificial intelligence (AI), and their applications across two key business areas: customer loyalty and employee performance. The first part discusses the evolving role of marketing in building customer relationships, with a specific focus on how AI, data analytics, and digital influencers are reshaping consumer behaviors and brand interactions. From optimizing customer engagement through AI and chatbots to the dark side of AI’s influence on consumer trust, this section offers a critical examination of modern marketing trends. The second part of the book shifts toward the integration of AI and digital human resource (HR) strategies to enhance employee well-being and organizational performance. Topics such as gamification, HR analytics, and the role of AI in improving workforce efficiency are discussed, alongside emerging trends like industry 5.0’s impact on HR practices and employee satisfaction. This book provides crucial insights into how businesses can leverage AI-driven solutions not only to retain customers but also to optimize their internal workforce and create sustainable growth.

Marketing and Workforce-Based AI Strategies

'What a remarkable book by a unique and extraordinary man. I fell in love with Jason's family, especially the incredible Giff (what a mother, what a woman!) and I cheered at every infuriating brick wall she and Jason smashed down' - Kathy Burke, author of A Mind of My Own'You did it, didn't you, Jason?' Mum asked. 'No, Giff,' I told her. 'We did. We did it . . .'When Jason Arday was thirty-seven years old, everything changed. He made international news by becoming the youngest Black professor in the almost thousand-year history of the University of Cambridge. But that remarkable achievement is only part of his great and unfortunate tale.&nbsp;He grew up in a council house in south London with his parents and two brothers. Diagnosed with autism and global developmental delay at the age of three, he spent much of his non-verbal childhood navigating a system that struggled to understand him. Doctors and teachers believed there was 'no one in there'. But Jason's mother, Giff, refused to accept the limits others placed on her son.&nbsp;With the faith of his family and the support of a handful of extraordinary friends and mentors, Jason slowly found his voice. He spoke his first word at eleven, learned to read at eighteen, and discovered a passion for education and helping others that would transform his life. Along the way there were improbable triumphs and heartbreaking setbacks, tears of joy and moments so painful that laughter was the only option, and more than one occasion when everything seemed poised to fall apart.Great and Unfortunate Things is an unforgettable book about resilience and love - and the transformative power of someone who believes in you when the world does not.

Great and Unfortunate Things

Darkside
 Economics is a book about a different use of economics - as a weapon to coerce other economies or to defend them from coercion. There is intense interest in economic warfare which is much in the headlines today, but it has a long history of use and abuse.
The weapons covered include sanctions, embargoes, tariffs, technology restrictions, investment policy, financial tools and some other new instruments based on AI and crypto. We look at the history of these practices, explain how they work and estimate their effects, from the point of view of the aggressor, the target or other small countries. This includes strategic games, weapons retaliation, resilience-building, chokepoint mapping and supply chain management.
These tools often have negative economic effects, but they continue to be a central part of both diplomatic and military strategy, and they are happening in the trade wars all around us. Economists, policy-makers, students, the media and the informed public all need to understand them better. The radical ideas and intriguing stories in this short book will help them.

The Art of Economic Warfare

Darkside Economics

Rethink Consumption

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