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Produkt vom BFSG ausgenommen: Hersteller ist Kleinstunternehmen

Ronan Massez

Human-Centric Marketing

Conquista corazones, impulsa con tecnología, genera resultados

PRÓLOGO &#13;
PREFACIO &#13;
INTRODUCCIÓN &#13;
&#13;
¿Por qué necesitamos un marketing más humano? &#13;
Parte 1. El marketing ha muerto: ¡que viva el marketing! &#13;
Capítulo 1. El human-centric marketing: la respuesta al homo experiens &#13;
Capítulo 2. Conectando con la complejidad humana&#13;
Capítulo 3. El poder de la empatía &#13;
Capítulo 4. La autenticidad y el rol social de las marcas &#13;
Capítulo 5. El propósito como motor del marketing&#13;
&#13;
Parte 2. Estrategias para un marketing más humano &#13;
Capítulo 6. Del producto a la experiencia significativa &#13;
Capítulo 7. Comunidades: el nuevo poder de las marcas &#13;
Capítulo 8. El futuro del marketing en la era tecnológica &#13;
Capítulo 9. La economía de los creadores de contenido&#13;
&#13;
Parte 3: El cambio viene desde adentro de las organizaciones &#13;
Capítulo 10. La importancia de también entender a las organizaciones &#13;
Capítulo 11. El human-centric marketing también se aplica en el mundo B2B &#13;
Capítulo 12. Construyendo un human-centric marketing en tu empresa &#13;
Cierre. Un nuevo rol para un nuevo marketing: el Chief Human-Centric Officer &#13;
&#13;
Perspectivas desde la práctica del human-centric marketing &#13;
Human-centric marketing: recuperando el rostro humano del marketing. Silvia Cacho-Elizondo    &#13;
Human-centric: la brújula ética de una nueva era del  marketing. Gabriel Richaud    &#13;
El marketing que vuelve a casa. Arturo Ortiz     &#13;
Human-centric marketing: el verdadero negocio de las emociones. Héctor Salinas    Human-centric marketing y social-first. Paula Cutuli    &#13;
El aprendizaje digital-humanista: la nueva competencia clave en el human-centric marketing. Miguel Alegre      &#13;
Del poder transaccional al poder transformador  del marketing. Sergio López &#13;


Transform your marketing strategy and engage with customers in ways never before possible.In a world that is changing at unprecedented speeds, the marketing landscape stands at the brink of a profoundly new paradigm. In the AI-driven era, meaningful experiences reign supreme and brands must engage with their customers in new and exciting ways.Although the mission is clear, marketers may feel like they're faced with a sea of static amid a massive influx of data and tremendous cultural shifts. But customers leave subtle clues about exactly what content they want to see, products they want to encounter, and ultimately, the entire online experience they desire with every click, scroll, and purchase.Personalization is the needed mechanism that decodes a clear signal from the noise, and those that use it as the cornerstone of their marketing strategy can unlock a world of opportunity. Those who wait to begin their personalization journey not only lose their competitive advantage, but also fall further behind the pack.The brands that can transcend the noise, understand their customer's wants and needs, and transmit a clear signal back to each individual will create the emotional bonds that lead to long lasting brand loyalty. Think of this book as your decoder ring as you transform your personalization project into a powerhouse.Use it to: <ul><li>Learn the basics of personalization and discover its opportunities across channels</li><li>Communicate the benefits of personalization to your business and gain buy-in</li><li>Establish a scalable structure that fits your organization</li><li>Activate a clean, repeatable process for end-to-end campaign management</li><li>Discover the right tools and methodologies for success</li><li>Get inspiration for your testing roadmap with 70+ use cases</li></ul>

Transform your marketing strategy and engage with customers in ways never before possible.In a world that is changing at unprecedented speeds, the marketing landscape stands at the brink of a profoundly new paradigm. In the AI-driven era, meaningful experiences reign supreme and brands must engage with their customers in new and exciting ways.Although the mission is clear, marketers may feel like they’re faced with a sea of static amid a massive influx of data and tremendous cultural shifts. But customers leave subtle clues about exactly what content they want to see, products they want to encounter, and ultimately, the entire online experience they desire with every click, scroll, and purchase.Personalization is the needed mechanism that decodes a clear signal from the noise, and those that use it as the cornerstone of their marketing strategy can unlock a world of opportunity. Those who wait to begin their personalization journey not only lose their competitive advantage, but also fall further behind the pack.The brands that can transcend the noise, understand their customer’s wants and needs, and transmit a clear signal back to each individual will create the emotional bonds that lead to long lasting brand loyalty. Think of this book as your decoder ring as you transform your personalization project into a powerhouse.Use it to:<ul><li>Learn the basics of personalization and discover its opportunities across channels</li><li>Communicate the benefits of personalization to your business and gain buy-in</li><li>Establish a scalable structure that fits your organization</li><li>Activate a clean, repeatable process for end-to-end campaign management</li><li>Discover the right tools and methodologies for success</li><li>Get inspiration for your testing roadmap with 70+ use cases</li></ul>

Why Personalization Wins the Customer Experience

Marketing in the AI Era

«Raja, que es un experto en marketing de vanguardia, no sólo ofrece una visión fascinante del Quinto Paradigma del Marketing, sino que también muestra cómo jugar hábilmente en él y ganar. Es un libro excepcional que marcará un hito en el mundo del marketing.» -—ASHOK VASWANI, director general de Banca de consumo y pagos de Barclays Raja Rajamannar, Chief Marketing &amp; Communications Officer de Mastercard, una de las marcas más premiadas y reconocidas a nivel mundial, nos comparte en este libro las estrategias más innovadoras y de vanguardiapara navegar los desafíos derivados de la evolución de la tecnología, la cual ha dado pasos agigantados en las últimas décadas y ha impactado en la forma en la que hacemos marketing en la actualidad. Aquí encontrarás las herramientas más visionarias para sumarte a tiempo a la revolución, para que tu marcacomercial tenga éxito y asegurarte de que tu empresa o el lugar donde trabajas siga siendo relevante de cara al futuro. En Quantum marketing los lectores aprenderán a: Comprender la evolución del marketing. Obtener las mejores tácticas de marketing que se deben seguir en una industria en constante evolución. Romper el paradigma mental para competir en cualquier empresa. Conocer a los principales especialistas en marketing de diversas industrias. ENGLISH DESCRIPTION Raja, who is an expert in cutting-edge marketing, not only offers a fascinating insight into the Fifth Paradigm of Marketing but also shows how to play skillfully within it and win. It is an exceptional book that will mark a milestone in the world of marketing.” —ASHOK VASWANI, Chief Executive Officer of Consumer Banking and Payments at Barclays Raja Rajamannar, Chief Marketing Officer of Mastercard, shares breakthrough, frontier strategies to navigate the challenges that result from today's unprecedented disruption. As technology has continually evolved in the last several decades, marketing has had to change with it, evolving through four significant stages that build on the strategies and tools of the previous era. What happens next in the fifth stage, or Fifth Paradigm, will not be an evolution, but a revolution. Almost everything about how marketing is done today, including the very notion of a brand itself, will require a complete re-imagination. As Chief Marketing Officer of Mastercard, one of the world's most recognizable and decorated brands, Raja Rajamannar shares the forward-thinking ways all businesses must rethink their entire marketing landscape to remain relevant and be successful. In Quantum Marketing, readers will: Understand the evolution of marketing and how to be at the forefront of future change. Get clarity on the right marketing strategies and tactics to pursue amidst an ever-evolving industry. Achieve breakthroughs in innovative thinking to compete in modern business. Gain perspective from top marketers across industries. Quantum Marketing is for all business people who seek to understand how rapidly marketing is evolving, what marketers are doing to get ready for this shift, and what the new world will look like for companies, consumers, and society as the race to develop revolutionary marketing strategies reaches a whole new level.

«Raja, que es un experto en marketing de vanguardia, no sólo ofrece una visión fascinante del Quinto Paradigma del Marketing, sino que también muestra cómo jugar hábilmente en él y ganar. Es un libro excepcional que marcará un hito en el mundo del marketing.» -—ASHOK VASWANI, director general de Banca de consumo y pagos de Barclays Raja Rajamannar, Chief Marketing &amp; Communications Officer de Mastercard, una de las marcas más premiadas y reconocidas a nivel mundial, nos comparte en este libro las estrategias más innovadoras y de vanguardiapara navegar los desafíos derivados de la evolución de la tecnología, la cual ha dado pasos agigantados en las últimas décadas y ha impactado en la forma en la que hacemos marketing en la actualidad. Aquí encontrarás las herramientas más visionarias para sumarte a tiempo a la revolución, para que tu marcacomercial tenga éxito y asegurarte de que tu empresa o el lugar donde trabajas siga siendo relevante de cara al futuro. En Quantum marketing los lectores aprenderán a: Comprender la evolución del marketing. Obtener las mejores tácticas de marketing que se deben seguir en una industria en constante evolución. Romper el paradigma mental para competir en cualquier empresa. Conocer a los principales especialistas en marketing de diversas industrias. ENGLISH DESCRIPTION Raja, who is an expert in cutting-edge marketing, not only offers a fascinating insight into the Fifth Paradigm of Marketing but also shows how to play skillfully within it and win. It is an exceptional book that will mark a milestone in the world of marketing.” —ASHOK VASWANI, Chief Executive Officer of Consumer Banking and Payments at Barclays Raja Rajamannar, Chief Marketing Officer of Mastercard, shares breakthrough, frontier strategies to navigate the challenges that result from today's unprecedented disruption. As technology has continually evolved in the last several decades, marketing has had to change with it, evolving through four significant stages that build on the strategies and tools of the previous era. What happens next in the fifth stage, or Fifth Paradigm, will not be an evolution, but a revolution. Almost everything about how marketing is done today, including the very notion of a brand itself, will require a complete re-imagination. As Chief Marketing Officer of Mastercard, one of the world's most recognizable and decorated brands, Raja Rajamannar shares the forward-thinking ways all businesses must rethink their entire marketing landscape to remain relevant and be successful. In Quantum Marketing, readers will: Understand the evolution of marketing and how to be at the forefront of future change. Get clarity on the right marketing strategies and tactics to pursue amidst an ever-evolving industry. Achieve breakthroughs in innovative thinking to compete in modern business. Gain perspective from top marketers across industries. Quantum Marketing is for all business people who seek to understand how rapidly marketing is evolving, what marketers are doing to get ready for this shift, and what the new world will look like for companies, consumers, and society as the race to develop revolutionary marketing strategies reaches a whole new level.

Quantum marketing. Domina la nueva mentalidad para conectar con los consumidores de mañana / Quantum Marketing

«En un mundo cada vez más competitivo en el que existe una saturación de productos y donde una nueva era digital está desafiando a todas las industrias, resulta de vital importancia que replanteemos el rol que juega el marketing editorial.» Esta obra única fusiona las experiencias profesionales de su autora con las memorias de una editorial que ha presenciado una transformación radical en la industria del libro durante&nbsp;las primeras décadas del siglo XXI. Desde los días en que el marketing era visto con escepticismo hasta la revolución digital y las innovaciones que han cambiado completamente las reglas del juego, estas páginas ofrecen un viaje esencial para triunfar en el siempre cambiante mundo de la creación y promoción de contenidos. &nbsp; Pionera en la implementación del concepto de marketing editorial, Pilar Gordoa propone una guía paso a paso, con ejemplos reales y casos de estudio inspiradores, en el proceso de identificar una audiencia, desarrollar una propuesta única y atractiva, diseñar estrategias efectivas y aprender de los errores. &nbsp; Con una visión clara y perspicaz, este libro es una herramienta invaluable para todos los interesados en los contenidos, desde autores hasta editores, especialistas en marketing y público en general, para comprender cómo nace un impulso creativo que convierte a las ideas en realidad y más tarde se eleva en un arte muy específico: el arte de conquistar lectores. ENGLISH DESCRIPTION “In an increasingly competitive world, where we have a saturation of products and where a new digital era challenges every industry, it is crucial to rethink the role of editorial marketing.” This unique work blends the author’s professional experience with the memoirs of a publishing house that has witnessed a radical transformation in the book industry during the first decades of the twenty-first century. From those days marketing was regarded with skepticism, up to the digital revolutions and those innovations that utterly changed the rules of the game, these pages offer an essential journey to succeed in the ever-changing world of creation and content promotion. &nbsp; Pioneer in implementing the concept of editorial marketing, Pilar Gordoa shares a step-by-step guide with real examples and inspiring case studies about the process of identifying an audience, developing a unique and attractive proposal, designing effective strategies, and learning from our mistakes. &nbsp; With a clear and keen insight, this book is a priceless tool for everyone interested in contents—from authors to editors, marketing specialists, and the general public—to understand how the creative impulse that makes ideas a reality comes to be, which later soars as a very specific art—the art of gaining readers.

«En un mundo cada vez más competitivo en el que existe una saturación de productos y donde una nueva era digital está desafiando a todas las industrias, resulta de vital importancia que replanteemos el rol que juega el marketing editorial.» Esta obra única fusiona las experiencias profesionales de su autora con las memorias de una editorial que ha presenciado una transformación radical en la industria del libro durante&nbsp;las primeras décadas del siglo XXI. Desde los días en que el marketing era visto con escepticismo hasta la revolución digital y las innovaciones que han cambiado completamente las reglas del juego, estas páginas ofrecen un viaje esencial para triunfar en el siempre cambiante mundo de la creación y promoción de contenidos. &nbsp; Pionera en la implementación del concepto de marketing editorial, Pilar Gordoa propone una guía paso a paso, con ejemplos reales y casos de estudio inspiradores, en el proceso de identificar una audiencia, desarrollar una propuesta única y atractiva, diseñar estrategias efectivas y aprender de los errores. &nbsp; Con una visión clara y perspicaz, este libro es una herramienta invaluable para todos los interesados en los contenidos, desde autores hasta editores, especialistas en marketing y público en general, para comprender cómo nace un impulso creativo que convierte a las ideas en realidad y más tarde se eleva en un arte muy específico: el arte de conquistar lectores. ENGLISH DESCRIPTION “In an increasingly competitive world, where we have a saturation of products and where a new digital era challenges every industry, it is crucial to rethink the role of editorial marketing.” This unique work blends the author’s professional experience with the memoirs of a publishing house that has witnessed a radical transformation in the book industry during the first decades of the twenty-first century. From those days marketing was regarded with skepticism, up to the digital revolutions and those innovations that utterly changed the rules of the game, these pages offer an essential journey to succeed in the ever-changing world of creation and content promotion. &nbsp; Pioneer in implementing the concept of editorial marketing, Pilar Gordoa shares a step-by-step guide with real examples and inspiring case studies about the process of identifying an audience, developing a unique and attractive proposal, designing effective strategies, and learning from our mistakes. &nbsp; With a clear and keen insight, this book is a priceless tool for everyone interested in contents—from authors to editors, marketing specialists, and the general public—to understand how the creative impulse that makes ideas a reality comes to be, which later soars as a very specific art—the art of gaining readers.

El arte de conquistar lectores / Mastering the Art of Gaining Readers

Since the original publication of Building A Storybrand, over one million business leaders have discovered Donald Miller's powerful Storybrand Framework and they are making millions. Now, the classic resource for connecting with customers has been fully revised and updated, making it even more powerful to prepare you for today's challenges.

When you apply the StoryBrand framework your brand will stand out. Developing that framework to clarify your message and grow your business is about to get a whole lot simpler. . .Since the original publication of&nbsp;Building a StoryBrand, over one million business leaders have discovered Donald Miller's powerful StoryBrand framework, and their businesses are growing. Now, the classic resource for connecting with customers has been fully revised and updated, making it an even more powerful tool to prepare you to engage customers.In a world filled with constant, on-demand distractions, it has become very hard for business owners to effectively cut through the noise to reach their customers. Without a clear, distinct message, customers will not understand what you can do for them and won't engage.In&nbsp;Building a StoryBrand 2.0, Donald Miller not only deepens his teaching on how to use his seven universal story elements—he'll provide you with one of the most powerful and cutting-edge tools to help with your brand messaging efficacy and output. The StoryBrand framework is a proven process that has helped thousands of companies engage with their existing customers, giving them the ultimate competitive advantage. Now you can have access to the perfected version, making it more essential.Whether you are the marketing director of a multibillion-dollar company, the owner of a small business, a politician running for office, or the lead singer of a rock band,&nbsp;Building a StoryBrand 2.0&nbsp;will forever transform the way you talk about who you are, what you do, and the unique value you bring to your customers.

Clarify Your Message So Customers Will Listen

Building a StoryBrand 2.0

Matthew Elwell

Nick James

Serve, Sell & Scale Your Way To Business Success

Cold to Sold

Borja Pascual

La clave del éxito en los negocios

EL PLAN DE EMPRESAS

Saul Pereira

A Comprehensive Case Study of Almarai's Expansion and Adaptation in a Changing Global Business Environment

Strategic Analysis of International Marketing and Brand Management

Business and Management (R0)

&lt;p&gt;Retailing has changed rapidly in recent years with the pandemic accelerating the long-term growth of e-commerce. Drawing on a unique data set drawn from hundreds of thousands of interviews over almost two decades, this book takes a close look at changes in consumers&amp;rsquo; shopping preferences, behaviors, and influences.&lt;/p&gt;
&lt;p&gt;Across a range of topics, the authors argue that the rise of e-commerce has coincided with a decline in consumer preferences&amp;mdash;what people buy and where they buy it. This presents challenges for both retailers and manufacturers.&lt;/p&gt;
&lt;p&gt;The authors propose that the answer lies with consumers. A focus on consumers is fundamental to designing effective marketing strategies and campaigns. However, retailers and brands often have different perspectives about consumers. This book bridges that gap. The broad scope of topics and longitudinal data give retailers and brand marketers a roadmap for building and maintaining consumer preference in a rapidly changing and challenging environment.&lt;/p&gt;

Martin Block

Frank Mulhern

Larry DeGaris

Don Schultz

A Marketer's Guide to Decoding Consumer Preference through Data Analytics

Rethinking Retail

Julian Kynaston

From the terraces to the boardroom

Brand Warfare

&lt;p&gt;&lt;b&gt;&lt;i&gt;Virtual Engagement&lt;/i&gt; presents contemporary perspectives on virtual marketing with a focus on business-to-consumers and business-to-business marketing practices.&lt;/b&gt; Innovative technology-led ecommerce strategies have been addressed through the global best practices and case studies in the emerging markets.&lt;/p&gt;&lt;p&gt;Case studies are discussed in each chapter to support the discussions on various aspects of virtual marketing. The book argues that firms need to develop cost-effective e-commerce by engaging customers in business modeling. &lt;/p&gt;

 Rajagopal

Managing Seamless Marketing with Technology

Virtual Engagement

David Newman

22 Strategies to Build a Bold Personal Brand, Become a Business Celebrity, and Drive Unstoppable Growth

Market Eminence

Electronic Commerce & Digital Markets

Sophie Marie Berghueser

Digital Technology Applications  in Online Resale Markets

Human-Centric Marketing

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