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Produkt vom BFSG ausgenommen: Hersteller ist Kleinstunternehmen

Ronan Massez

Human-Centric Marketing

Conquista corazones, impulsa con tecnología, genera resultados

PRÓLOGO &#13;
PREFACIO &#13;
INTRODUCCIÓN &#13;
&#13;
¿Por qué necesitamos un marketing más humano? &#13;
Parte 1. El marketing ha muerto: ¡que viva el marketing! &#13;
Capítulo 1. El human-centric marketing: la respuesta al homo experiens &#13;
Capítulo 2. Conectando con la complejidad humana&#13;
Capítulo 3. El poder de la empatía &#13;
Capítulo 4. La autenticidad y el rol social de las marcas &#13;
Capítulo 5. El propósito como motor del marketing&#13;
&#13;
Parte 2. Estrategias para un marketing más humano &#13;
Capítulo 6. Del producto a la experiencia significativa &#13;
Capítulo 7. Comunidades: el nuevo poder de las marcas &#13;
Capítulo 8. El futuro del marketing en la era tecnológica &#13;
Capítulo 9. La economía de los creadores de contenido&#13;
&#13;
Parte 3: El cambio viene desde adentro de las organizaciones &#13;
Capítulo 10. La importancia de también entender a las organizaciones &#13;
Capítulo 11. El human-centric marketing también se aplica en el mundo B2B &#13;
Capítulo 12. Construyendo un human-centric marketing en tu empresa &#13;
Cierre. Un nuevo rol para un nuevo marketing: el Chief Human-Centric Officer &#13;
&#13;
Perspectivas desde la práctica del human-centric marketing &#13;
Human-centric marketing: recuperando el rostro humano del marketing. Silvia Cacho-Elizondo    &#13;
Human-centric: la brújula ética de una nueva era del  marketing. Gabriel Richaud    &#13;
El marketing que vuelve a casa. Arturo Ortiz     &#13;
Human-centric marketing: el verdadero negocio de las emociones. Héctor Salinas    Human-centric marketing y social-first. Paula Cutuli    &#13;
El aprendizaje digital-humanista: la nueva competencia clave en el human-centric marketing. Miguel Alegre      &#13;
Del poder transaccional al poder transformador  del marketing. Sergio López &#13;


"The authors have the uncommon knack of taking the complex and explaining it in a clear, compelling way. I recommend it if you want to learn the principles of strategic communications and get structured suggestions to create better campaigns." Dave Chaffey, Co-founder and Content Director, Smart Insights This book has the strongest focus of online and offline integration of any marketing communications textbook. A blended approach to marketing is in its DNA. Compared to the competition that too often uses a bolts-on approach to integration, this book is essential for giving students the precise skills employers will look for - to be able to implement genuinely integrated marketing campaigns. This new, seventh edition combines professional and academic expertise to ground big picture theory into real-world case studies, drawing from cutting-edge global companies like Snapchat and Spotify, that will teach students the why behind the how. With increased focus on social media and the latest digital technologies, this new edition will teach students: - How AI, the Internet of Things, Big Data, AR/VR and marketing automation can be used successfully in campaigns - The opportunity and risks of social media - How to navigate ethical and data management challenges - How to use the current preferred digital marketing tools and technology Covering the key themes of customer engagement, experience and journey, this book will allow students to become truly confident working in an environment of ongoing technological transformation.

Examine the many and varied forms of marketing with this fully-updated edition, guiding students and practitioners through each modern marketing communications tool.

Integrating Online and Offline, Customer Engagement and Digital Technologies

Marketing Communications

This marketing classic has been expanded to include new commentary, new illustrations, and a bonus book: The 11 Immutable Laws of Internet BrandingSmart and accessible, The 22 Immutable Laws of Branding is the definitive text on branding, pairing anecdotes about some of the best brands in the world, like Rolex, Volvo, and Heineken, with the signature savvy of marketing gurus Al and Laura Ries. Combining The 22 Immutable Laws of Branding and The 11 Immutable Laws of Internet Branding, this book proclaims that the only way to stand out in today's marketplace is to build your product or service into a brand—and provides the step-by-step instructions you need to do so.The 22 Immutable Laws of Branding also tackles one of the most challenging marketing problems today: branding on the Web. The Rieses divulge the controversial and counterintuitive strategies and secrets that both small and large companies have used to establish internet brands. The 22 Immutable Laws of Branding is the essential primer on building a category-dominating, world-class brand.

Two marketing experts present a comprehensive guide to building a product into a recognized and respected brand and share their radical strategies for marketing effectively on the Internet, urging readers to mix the old with the new when making a marketing plan, in a volume that contains The 22 Immu

How to Build a Product or Service into a World-Class Brand

The 22 Immutable Laws of Branding

Since the original publication of Building A Storybrand, over one million business leaders have discovered Donald Miller's powerful Storybrand Framework and they are making millions. Now, the classic resource for connecting with customers has been fully revised and updated, making it even more powerful to prepare you for today's challenges.

Since the original publication of Building A Storybrand, over one million business leaders have discovered Donald Miller’s powerful Storybrand Framework and they are making millions.  Now, the classic resource for connecting with customers has been fully revised and updated, making it even more powerful to prepare you for today’s challenges.

Clarify Your Message So Customers Will Listen

Building a StoryBrand 2.0

Since the original publication of Building A Storybrand, over one million business leaders have discovered Donald Miller's powerful Storybrand Framework and they are making millions. Now, the classic resource for connecting with customers has been fully revised and updated, making it even more powerful to prepare you for today's challenges.

When you apply the StoryBrand framework your brand will stand out. Developing that framework to clarify your message and grow your business is about to get a whole lot simpler. . .Since the original publication of&nbsp;Building a StoryBrand, over one million business leaders have discovered Donald Miller's powerful StoryBrand framework, and their businesses are growing. Now, the classic resource for connecting with customers has been fully revised and updated, making it an even more powerful tool to prepare you to engage customers.In a world filled with constant, on-demand distractions, it has become very hard for business owners to effectively cut through the noise to reach their customers. Without a clear, distinct message, customers will not understand what you can do for them and won't engage.In&nbsp;Building a StoryBrand 2.0, Donald Miller not only deepens his teaching on how to use his seven universal story elements—he'll provide you with one of the most powerful and cutting-edge tools to help with your brand messaging efficacy and output. The StoryBrand framework is a proven process that has helped thousands of companies engage with their existing customers, giving them the ultimate competitive advantage. Now you can have access to the perfected version, making it more essential.Whether you are the marketing director of a multibillion-dollar company, the owner of a small business, a politician running for office, or the lead singer of a rock band,&nbsp;Building a StoryBrand 2.0&nbsp;will forever transform the way you talk about who you are, what you do, and the unique value you bring to your customers.

Transform your marketing strategy and engage with customers in ways never before possible.In a world that is changing at unprecedented speeds, the marketing landscape stands at the brink of a profoundly new paradigm. In the AI-driven era, meaningful experiences reign supreme and brands must engage with their customers in new and exciting ways.Although the mission is clear, marketers may feel like they're faced with a sea of static amid a massive influx of data and tremendous cultural shifts. But customers leave subtle clues about exactly what content they want to see, products they want to encounter, and ultimately, the entire online experience they desire with every click, scroll, and purchase.Personalization is the needed mechanism that decodes a clear signal from the noise, and those that use it as the cornerstone of their marketing strategy can unlock a world of opportunity. Those who wait to begin their personalization journey not only lose their competitive advantage, but also fall further behind the pack.The brands that can transcend the noise, understand their customer's wants and needs, and transmit a clear signal back to each individual will create the emotional bonds that lead to long lasting brand loyalty. Think of this book as your decoder ring as you transform your personalization project into a powerhouse.Use it to: <ul><li>Learn the basics of personalization and discover its opportunities across channels</li><li>Communicate the benefits of personalization to your business and gain buy-in</li><li>Establish a scalable structure that fits your organization</li><li>Activate a clean, repeatable process for end-to-end campaign management</li><li>Discover the right tools and methodologies for success</li><li>Get inspiration for your testing roadmap with 70+ use cases</li></ul>

Transform your marketing strategy and engage with customers in ways never before possible. Personalized Customer Experience is a timely primer on the basics of personalization, and how it can be applied across channels.

Why Personalization Wins the Customer Experience

Marketing in the AI Era

Human-Centric Marketing

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