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Matthew Elwell

Nick James

Cold to Sold

Serve, Sell & Scale Your Way To Business Success

Foreword – Introduction – Part One: Building Your Expert Business – 1 Performance To Build – 2 Marketing To Build – 3 Pitching To Build – 4 Operations To Build – Part Two: The Perfect Sales Process – 5 The Four Cornerstones Of Successful Sales – Part Three: Before The Written Proposal: The Coalface – 6 Cold Prospect – 7 Prospect – Part Four: After The Written Proposal – 8 Warm Prospect – 9 Hot Qualified Lead – Conclusion – Appendix 1: Cold Calling – Appendix 2: The Scripts – Acknowledgements – The Author

What if you never had to ask for a referral again?

Most small businesses struggle with how to best attract clients and customers. But what if, instead of asking for referrals, your clients naturally introduced you to the people they care most about? The most successful entrepreneurs don't chase referrals. They create referable experiences that make people feel confident, valued, and eager to spread the word.

Author Dave Van Buskirk has personally experienced the way a memorable customer experience fosters trust that produces continuous referrals and long-lasting relationships.

In Referable, Dave shares stories of his success as well as the systems he used to build his genuinely referable practice. He wants you to have the tools for referability, including:
The secrets to attracting the most amazing clients so serving them is a joy.
8 Principles that inspire loyalty so strong it drives conversations and recommendations.
Proven processes that create reasons for people to tell their friends and family about you.



Whether you're an entrepreneur, small business owner, or salesperson, you'll learn how to transform satisfied clients into your best sales force. No awkward begging. No forced scripts. Just a steady stream of referrals from people who believe in what you do.

Create a business people can't wait to recommend. Become Referable today.

How to Get Unlimited Introductions Without Even Asking

Referable

Going public is no longer reserved for large conglomerates. The Listing Day is a practical and inspiring guide that demystifies the SME IPO journey, showing entrepreneurs how to unlock capital, accelerate growth, and build enduring investor-grade businesses.
Inside this book, you'll discover:
- IPO Readiness Framework: Assess your business, understand regulatory requirements, and prepare for a successful listing.
- Step-by-Step Listing Roadmap: Navigate valuation, DRHP preparation, issue structuring, investor positioning, and the listing process with confidence.
- Beyond the Bell Ringing: Learn how listed companies create long-term wealth through governance, credibility, access to capital, and sustainable growth.

How SMEs Go Public, Raise Capital, and Create Wealth

The Listing Day

Strategic Marketing Systems for Business Growth: The Uplift Method(TM) by Pavlo Volkov offers a structured and practical approach to building sustainable business growth in today's complex and competitive market environment.

Why do many businesses struggle to grow, even when they invest in marketing, hire specialists, and consistently work to attract customers? The challenge is rarely a lack of effort. More often, it is the absence of a cohesive system that connects strategy, marketing, operations, and decision-making.

In this book, marketing strategist and entrepreneur Pavlo Volkov introduces The Uplift Method(TM), a comprehensive framework designed to transform marketing from a set of disconnected activities into a unified system that drives predictable and scalable growth.

Drawing on more than twenty years of experience working with companies across multiple industries and international markets, Volkov explains how businesses can move from fragmented execution and reactive decisions to structured, data-informed growth systems.

Rather than focusing on isolated tools or short-term tactics, the book demonstrates how positioning, marketing, sales, operations, and analytics can work together as an integrated system aligned with long-term business goals.

Through clear explanations and practical insights, readers will learn how to:

¿ Identify hidden constraints that limit growth
¿ Build strong positioning that enhances brand perception and trust
¿ Connect marketing and sales into a consistent and repeatable growth engine
¿ Use analytics and metrics to support strategic decision-making
¿ Develop operational processes that reinforce marketing performance
¿ Transition from chaotic execution to structured, scalable growth

This book is designed for entrepreneurs, business owners, marketing professionals, consultants, and agency leaders who seek to implement structured growth systems rather than rely on fragmented tactics.

Whether launching a new venture, optimizing an existing business, or preparing for scale, Strategic Marketing Systems for Business Growth provides a clear framework for turning marketing into a disciplined, system-driven function that supports long-term performance and stability.

Published by BNDS Media, a California-based publishing house focused on expert-driven business content, this book contributes to a new generation of system-oriented approaches to marketing, strategy, and business development.

The Uplift Method(TM)

Strategic Marketing Systems for Business Growth

Simple, low-risk experiments for long-term profit growth that you can test right now--from Google's former Chief Evangelist, Nicolas Darveau-Garneau.As a business leader or marketer, if you've been pouring your efforts into efficiency metrics (like customer acquisition cost or return on ad spend) instead of trying to optimize profits, your methodology is unsustainable. In the age of AI, optimizing the wrong key performance indicator can be catastrophic.Whether you work at a Fortune 500 giant, a startup, or a nonprofit, Be a Sequoia, Not a Bonsai gives you a growth playbook that will help you correctly prioritize sustainability over short-term efficiency.With step-by-step guides and hundreds of case studies, Darveau-Garneau will shift how you measure marketing success by teaching you how to: <ul><li>Maximize profitable growth by tracking the right metrics, not vanity metrics.</li><li>Acquire the most valuable customers, not just the most customers.</li><li>Dramatically increase customer lifetime value with practical, scalable strategies.</li><li>Strengthen your brand with modern, profit-driven branding approaches.</li><li>Deliver a customer experience your competitors can't match.</li><li>Build a culture of rapid testing and innovation that keeps you ahead.</li></ul> Nicolas Darveau-Garneau has advised senior executives at more than a thousand companies. He discovered that the fastest-growing 5% all followed these same seven principles. . .The best part? These breakthroughs don't require acquisitions, billion-dollar tech investments, or years of product development. They're simple, testable, affordable, and scalable. And they're all based on one premise: Corporate sequoias prioritize profitable growth, while bonsai concentrate on efficiency and stay small. ". . .a groundbreaking book. Nicolas Darveau-Garneau has distilled thousands of CEO and CMO meetings into a playbook every ambitious leader needs to read--and, more importantly, put into practice every day." --Jasper Malcolmson, Head of Growth at Gusto and Robinhood

Simple, low-risk experiments for long-term profit growth that you can test right now—from Google's former Chief Evangelist, Nicolas Darveau-Garneau.As a business leader or marketer, if you've been pouring your efforts into efficiency metrics (like customer acquisition cost or return on ad spend) instead of trying to optimize profits, your methodology is unsustainable. In the age of AI, optimizing the wrong key performance indicator can be catastrophic.Whether you work at a Fortune 500 giant, a startup, or a nonprofit,&nbsp;Be a Sequoia, Not a Bonsai&nbsp;gives you a growth playbook that will help you correctly prioritize sustainability over short-term efficiency.With step-by-step guides and hundreds of case studies, Darveau-Garneau will shift how you measure marketing success by teaching you how to:<ul><li>Maximize profitable growth by tracking the right metrics, not vanity metrics.</li><li>Acquire the most valuable customers, not just the most customers.</li><li>Dramatically increase customer lifetime value with practical, scalable strategies.</li><li>Strengthen your brand with modern, profit-driven branding approaches.</li><li>Deliver a customer experience your competitors can’t match.</li><li>Build a culture of rapid testing and innovation that keeps you ahead.</li></ul>&nbsp;Nicolas Darveau-Garneau has advised senior executives at more than a thousand companies. He discovered that the fastest-growing 5% all followed these same seven principles. . .The best part? These breakthroughs don't require acquisitions, billion-dollar tech investments, or years of product development.&nbsp;They're simple, testable, affordable, and scalable. And they're all based on one premise: Corporate sequoias prioritize profitable growth, while bonsai concentrate on efficiency and stay small. “. . .a groundbreaking book. Nicolas Darveau-Garneau has distilled thousands of CEO and CMO meetings into a playbook every ambitious leader needs to read—and, more importantly, put into practice every day."&nbsp;—Jasper Malcolmson, Head of Growth at Gusto and Robinhood

The Seven Growth Secrets of the World’s Most Successful Companies

Be a Sequoia, Not a Bonsai

Turnarounds und Optimierungen sind anspruchsvolle Projekte. Noch mehr sind sie ein Führungsentscheid! 
Die erfolgreichsten Unternehmerinnen und Unternehmer haben ein 
Erfolgsgeheimnis und einen 7. Sinn: 
Sie arbeiten ständig am Unternehmen.
Sie lassen nie locker.
Sie optimieren permanent.
Und sie starten harte Veränderungen lange bevor sie zwingend er-scheinen.

Ein Praxisleitfaden für Unternehmer und Führungskräfte

Intelligente Turnarounds & Optimierungen

Melinda J. Bush's debut book focuses on what women in business had to face in the 70's, 80's and 90's that still holds true for business women in the 21st century.

The author's true stories offer valuable insights with a sense of humor that the reader will enjoy.

AND her key takeaways for each chapter reveal the next steps readers need to incorporate into their own daily lives.

Don't Just Sit There "Sell Something!"

A practical, universal guide to embedding innovation into your working life. The alchemists never found gold. They searched for centuries. They failed completely. And in failing, they invented modern chemistry, porcelain, phosphorus, and the scientific method itself. The search for the impossible created the invaluable. This is the Alchemist Mindset - and it's exactly what AI cannot replicate. In Innovation Alchemy, Maks Giordano draws on 30 years of innovation work and interviews with over 20 world-leading practitioners - from Google's first Chief Innovation Evangelist to the designer who shaped Apple's iconic identity - to reveal what makes humans irreplaceable in an age of perfect machines. This isn't another book about how to use AI. It's about what AI creates space for. You'll discover: Why human "wandering" produces breakthroughs that optimization never findsHow the greatest innovators turn accidents into advantagesCreative practices you can apply regardless of your industry or company sizePractical tools for productive exploration - not just efficient execution The alchemists never found gold. They found everything else. What will you find?

How to Stay Irreplaceable and Keep Ahead of the Competition in the Age of Perfect Machines

Innovation Alchemy

How to Build a Prospecting Playbook (for Sales Leaders)

Graphic Sales

The sales manager as we know it is over.

What worked when selling was simpler does not work now. Organizations have responded by adding more training, more inspection, more technology, and more pressure to a role never designed to sustain behavior at scale. The result is familiar: strong training events, temporary improvement, and an inevitable return to old habits.

This book challenges a fundamental assumption. Behavior does not fail because people forget what they learned. It fails because the system around them cannot sustain it under pressure.

Skills do not create performance. Systems do.

Drawing on decades of experience helping organizations improve commercial performance, Michael Hvisdos introduces a behavior-based operating system built on seven reinforcing elements that turn capability into consistent execution. In this model, the traditional sales manager gives way to the behavior architect, someone who designs the conditions for success, removes friction, and reinforces what works.

For executives, boards, investors, and sales leaders facing a market that has outpaced its tools, this book offers a structural answer instead of a heroic one.

What sales needs now is not better managers.

It needs a different system.

Michael Hvisdos is a Managing Partner at BETR, a consulting and execution business focused on the effectiveness of clients' revenue generating teams, and is the founder and CEO of Inquizo where he helps Fortune 500 companies unlock curiosity and creativity to increase performance, innovation and engagement.

As We Know It

The Death of the Sales Manager

«Raja, que es un experto en marketing de vanguardia, no sólo ofrece una visión fascinante del Quinto Paradigma del Marketing, sino que también muestra cómo jugar hábilmente en él y ganar. Es un libro excepcional que marcará un hito en el mundo del marketing.» -—ASHOK VASWANI, director general de Banca de consumo y pagos de Barclays Raja Rajamannar, Chief Marketing &amp; Communications Officer de Mastercard, una de las marcas más premiadas y reconocidas a nivel mundial, nos comparte en este libro las estrategias más innovadoras y de vanguardiapara navegar los desafíos derivados de la evolución de la tecnología, la cual ha dado pasos agigantados en las últimas décadas y ha impactado en la forma en la que hacemos marketing en la actualidad. Aquí encontrarás las herramientas más visionarias para sumarte a tiempo a la revolución, para que tu marcacomercial tenga éxito y asegurarte de que tu empresa o el lugar donde trabajas siga siendo relevante de cara al futuro. En Quantum marketing los lectores aprenderán a: Comprender la evolución del marketing. Obtener las mejores tácticas de marketing que se deben seguir en una industria en constante evolución. Romper el paradigma mental para competir en cualquier empresa. Conocer a los principales especialistas en marketing de diversas industrias. ENGLISH DESCRIPTION Raja, who is an expert in cutting-edge marketing, not only offers a fascinating insight into the Fifth Paradigm of Marketing but also shows how to play skillfully within it and win. It is an exceptional book that will mark a milestone in the world of marketing.” —ASHOK VASWANI, Chief Executive Officer of Consumer Banking and Payments at Barclays Raja Rajamannar, Chief Marketing Officer of Mastercard, shares breakthrough, frontier strategies to navigate the challenges that result from today's unprecedented disruption. As technology has continually evolved in the last several decades, marketing has had to change with it, evolving through four significant stages that build on the strategies and tools of the previous era. What happens next in the fifth stage, or Fifth Paradigm, will not be an evolution, but a revolution. Almost everything about how marketing is done today, including the very notion of a brand itself, will require a complete re-imagination. As Chief Marketing Officer of Mastercard, one of the world's most recognizable and decorated brands, Raja Rajamannar shares the forward-thinking ways all businesses must rethink their entire marketing landscape to remain relevant and be successful. In Quantum Marketing, readers will: Understand the evolution of marketing and how to be at the forefront of future change. Get clarity on the right marketing strategies and tactics to pursue amidst an ever-evolving industry. Achieve breakthroughs in innovative thinking to compete in modern business. Gain perspective from top marketers across industries. Quantum Marketing is for all business people who seek to understand how rapidly marketing is evolving, what marketers are doing to get ready for this shift, and what the new world will look like for companies, consumers, and society as the race to develop revolutionary marketing strategies reaches a whole new level.

«Raja, que es un experto en marketing de vanguardia, no sólo ofrece una visión fascinante del Quinto Paradigma del Marketing, sino que también muestra cómo jugar hábilmente en él y ganar. Es un libro excepcional que marcará un hito en el mundo del marketing.» -—ASHOK VASWANI, director general de Banca de consumo y pagos de Barclays Raja Rajamannar, Chief Marketing &amp; Communications Officer de Mastercard, una de las marcas más premiadas y reconocidas a nivel mundial, nos comparte en este libro las estrategias más innovadoras y de vanguardiapara navegar los desafíos derivados de la evolución de la tecnología, la cual ha dado pasos agigantados en las últimas décadas y ha impactado en la forma en la que hacemos marketing en la actualidad. Aquí encontrarás las herramientas más visionarias para sumarte a tiempo a la revolución, para que tu marcacomercial tenga éxito y asegurarte de que tu empresa o el lugar donde trabajas siga siendo relevante de cara al futuro. En Quantum marketing los lectores aprenderán a: Comprender la evolución del marketing. Obtener las mejores tácticas de marketing que se deben seguir en una industria en constante evolución. Romper el paradigma mental para competir en cualquier empresa. Conocer a los principales especialistas en marketing de diversas industrias. ENGLISH DESCRIPTION Raja, who is an expert in cutting-edge marketing, not only offers a fascinating insight into the Fifth Paradigm of Marketing but also shows how to play skillfully within it and win. It is an exceptional book that will mark a milestone in the world of marketing.” —ASHOK VASWANI, Chief Executive Officer of Consumer Banking and Payments at Barclays Raja Rajamannar, Chief Marketing Officer of Mastercard, shares breakthrough, frontier strategies to navigate the challenges that result from today's unprecedented disruption. As technology has continually evolved in the last several decades, marketing has had to change with it, evolving through four significant stages that build on the strategies and tools of the previous era. What happens next in the fifth stage, or Fifth Paradigm, will not be an evolution, but a revolution. Almost everything about how marketing is done today, including the very notion of a brand itself, will require a complete re-imagination. As Chief Marketing Officer of Mastercard, one of the world's most recognizable and decorated brands, Raja Rajamannar shares the forward-thinking ways all businesses must rethink their entire marketing landscape to remain relevant and be successful. In Quantum Marketing, readers will: Understand the evolution of marketing and how to be at the forefront of future change. Get clarity on the right marketing strategies and tactics to pursue amidst an ever-evolving industry. Achieve breakthroughs in innovative thinking to compete in modern business. Gain perspective from top marketers across industries. Quantum Marketing is for all business people who seek to understand how rapidly marketing is evolving, what marketers are doing to get ready for this shift, and what the new world will look like for companies, consumers, and society as the race to develop revolutionary marketing strategies reaches a whole new level.

Quantum marketing. Domina la nueva mentalidad para conectar con los consumidores de mañana / Quantum Marketing

Uncover the psychological shortcuts that shape every decision you make - and learn how to use them in business. Voted #1 in the BBH World Cup of Advertising Books Winner of the Sales and Marketing Category at the Business Book Awards Before you can influence decisions, you need to understand what drives them. The Choice Factory is an essential read for anyone who wants to learn. By observing a typical day of decision-making, from trivial food choices to significant work-place moves, behavioural science expert Richard Shotton investigates how our behaviour is shaped by psychological shortcuts. With a clear focus on the marketing potential of knowing what makes us tick, he draws on evidence from academia, real-life ad campaigns and his own original research. Entertaining and highly accessible, The Choice Factory is made up of 25 short chapters, each addressing a cognitive bias and outlining simple ways to apply it to your own marketing challenges. Shotton interviews some of the smartest and most influential thinkers in advertising, including Rory Sutherland, Lucy Jameson and Mark Earls. Covering everything from priming to the pratfall effect, charm pricing to the curse of knowledge, with The Choice Factory as your guide it has never been easier to apply the science of behavioural economics to marketing. 'Actionable, memorable and powerful' - Seth Godin, bestselling author of This is Marketing Now part of the Harriman House Essentials Collection, a series showcasing the very best of business and finance books.

Harriman House Essentials

The Choice Factory

Now in paperback! Learn to launch, grow, and scale your membership business with Stu McLaren, founder of Membership.io and host of the Marketing Your Business podcast. "In a shifting world, Stu McLaren champions the transformative power of memberships, leading the way in community building and business growth." - Gabby Bernstein, #1 New York Times best-selling author of The Universe Has Your Back What if you could stop chasing one-off sales and build a business that pays you consistently, month after month? In Predictable Profits, membership expert Stu McLaren pulls back the curtain on how to create a thriving membership business that doesn't just bring in revenue-but does so predictably, allowing you to focus on what truly matters to you. Drawing on nearly two decades of membership experience, Stu shares: · Three telltale signs that you have a perfect market for a membership site · How to effortlessly attract new members-even if you don't like to "sell" · Why closing your doors will lead to faster and more explosive growth in your membership · A simple blueprint for creating irresistible content that keeps your members coming back for more · What to do in the first 30 days to triple the lifetime value of your members Predictable Profits is packed with real-life success stories, actionable insights, and all the inspiration you need to create financial stability, positive impact, and ultimate freedom. Turn what you already know, love, and do into a thriving online business.

Transform Your Business from One-Off Sales to Recurring Revenue with Memberships and Subscriptions

Predictable Profits

Cold to Sold

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