The Crisis Manager

Facing Disasters, Conflicts, and Failures

The Crisis Manager offers wise counsel for anticipating and responding to crises as well as taking the steps required to reduce the impact of these events. Author Otto Lerbinger helps readers understand the ways of thinking required for successful crisis management in today's world.

November 2011, ca. 384 Seiten, Routledge Communication Series, Englisch
Taylor and Francis
978-0-415-89231-5

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