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Tuber D: The Deliberate Manager

The Deliberate Manager

The eight postures that make management conversations work (and how to choose the right one every time)

The need for resilience at organisational, department and individual level has never been greater. Geopolitical conflict, climate change, supply chain disruption and political instability are just a handful of the risks that leaders must mitigate to ensure stable business operation and optimum effectiveness. Project resilience refers to the ability of a project or initiative to anticipate, adapt and recover from unexpected challenges, disruptions or uncertainties. It involves the capacity to withstand shocks, maintain functionality in the face of adversity, and quickly recover to a stable state. Resilient projects underpin resilient organisations; a resilient organisation produces sustainable competitive advantage. This book offers a structured framework - the Project Resilience Maturity Model - to assess and enhance resilience in organisations. The authors begin by considering different approaches to project resilience, and by identifying potential tensions therein. In the second part, methods of sustaining project resilience are examined, focusing on the perspective of the project manager, personal responsibility and leadership. The latter part of the textbook provides practical tools and applications to assess and enhance project resilience. Throughout, the authors employ a pedagogical framework designed to ensure maximum effectiveness for students and practitioners. Chapters are organised to reflect the evolution of project resilience maturity and concepts are introduced in a sequential order that builds on what has come before, with Key Takeaways summarising each chapter's most critical points. Fictional case studies illustrate how topics can be implemented in a project management setting, while Key and Dormant Tensions highlight potential blind spots. Demystifying complex topics without sacrificing scholarly rigour, Project Resilience provides you with a strategic approach to ensuring projects are well-equipped to withstand uncertainties and adapt to dynamic conditions. It is the perfect textbook to support advanced Project Management and Organisational Resilience courses, and to provide practical methods for leading responsible organisations.

Navigating Tensions from Control to Transformation

Project Resilience

When was the last time you really thought something through, all the way to the end, by yourself? For decades, we've been quietly trading our judgment for convenience. Search engines for our curiosity. GPS for our roads. Streaming algorithms for our taste. Each step felt like progress. Until now. With the rise of frictionless, hyper-speed AI, the stakes have changed entirely. We aren't just outsourcing ordinary tasks. We're outsourcing our minds to machines that don't feel, don't doubt, and don't care. But the future will not belong to those who blindly follow the algorithm. It will belong to those who know when not to. In Use Your Brain, Erica Dhawan offers a timely, deeply human blueprint for creative thinking in a world designed to do your thinking for you. Drawing on a years-long study of peak performers across five continents, CEOs and scientists, artists and athletes, parents and students, Dhawan takes us inside the minds of the people getting this right. They aren't smarter than you. They aren't more technical than you. They have simply refused to outsource the one thing that makes them human: their own point of view. Through vivid stories, sharp insights, and practical tools, Dhawan introduces a new kind of intelligence for the modern era: the ability to think with technology without surrendering to it. She shows you how to escape cognitive autopilot, ask sharper questions, and make decisions that are not just faster, but wiser. Use Your Brain is essential reading for everyone, whether you lead an organization or find yourself in the fight to stay indispensable at work; or you want to build teams that think for themselves, raise independent kids, or simply stay fully awake in your own life. This is the field guide for the most important skill of the next decade: the choice to think for yourself.

How to Think Deeper in a World on Autopilot

Use Your Brain

Creating Success series

Learn how to become a leader people want to follow with this practical guide.

Set Standards, Meet Needs and Bring People With You

How to Be a Leader

Scale your business and gain the freedom you dreamed of as a founder. Chuck is exhausted. The company he founded has a superior product and was gaining traction. Now, sales are slipping, his executive team is falling apart, and he can't remember the last time he made it home for dinner. How long can this last? But then Chuck meets the right mentor. Harper owns a bar that doesn't seem special, but beneath the surface it is just one piece of a wealth-producing empire. Harp has cracked the code for scaling businesses without sacrificing everything else in life. More than a modest bartender, Harp is about to share the secret to his success. It all starts with Chuck asking a deceptively simple question: "How do customers happen?" Over a series of late-night conversations, Harp reveals a growth operating system that busts myths about strategic planning, holds people accountable for the business drivers that truly matter, and rallies executive teams around a common goal. Equal parts gripping fable and vital business playbook, the tools in The Million Dollar Napkin are real, tested, and proven. Entrepreneur, investor, founder, and CEO Ryan Deiss is an expert on scaling and customer value optimization. His system works for his companies, it works for Chuck, and it will work for you. In this book, you'll learn to make the following: value engines that show the process of how your company creates valuescorecards that show how well that process is workingquarterly sprint plans that show how to make that process betterTogether, these three components create a self-reinforcing loop called the Growth Flywheel. Your job as CEO isn't to work harder, it's to keep the flywheel spinning. Ryan Deiss's The Million Dollar Napkin shows you how with a fast-paced story and a step-by-step guide for building a business that grows predictably and scales sustainably, without burning yourself out.

A Simple System That Turns Chaotic Companies Into Scalable Growth Machines

The Million Dollar Napkin

Sleep isn't passive rest, but a critical driver of performance. In high-pressure environments, sleep is often the first thing to go. Long hours are treated as commitment. Pushing through is expected. But the cost builds, often in ways we don't immediately see, leading to distraction, poor decisions, emotional reactivity and missed signals. In this groundbreaking guide, sleep neuroscientist and executive advisor Els van der Helm, PhD, shows that sleep is not just a habit to optimise. It's a system to understand. Blending cutting-edge research with real-world stories and interviews - from global executives to frontline professionals - Dr van der Helm reframes sleep as a hidden driver of performance, resilience and leadership. Her practical, science-backed six-principle framework reveals how we can:<ul><li>Identify our chronotype and align our schedule with peak performance windows</li><li>Use chronotherapy to align work, energy and recovery across the day</li><li>Understand how REM sleep supports emotional control, creativity and decision-making - and how to protect it</li><li>Use strategic napping to recover faster and sustain high performance</li><li>Navigate periods of poor sleep, reducing the impact of bad nights and building long-term resilience</li><li>Become a 'sleep leader,' rethinking how work and life are structured to make sustained performance possible</li></ul>Perfect for leaders, ambitious professionals and anyone operating in high-demand environments, Sleep Intelligence offers a new way of thinking about sleep - and how we work, recover and live as a result.

The High-Performance Blueprint for Sharper Thinking and Leadership

Sleep Intelligence

'Fight Less, Win More is a massively useful book for just about anyone who has to deal with the desires, foibles, and idiosyncrasies of other human beings.' - Daniel Pink, #1 New York Times bestselling author of To Sell Is Human, Drive, and The Power of Regret Your handbook for mastering the negotiating skills in the multimillion-copy bestseller Never Split the Difference. You're in a negotiation right now. In fact, you've been negotiating all day. That email to your boss? Negotiation. That conversation with your teenager? Negotiation. That interaction with the barista who made your morning coffee? Negotiation too. Most people don't realise they're negotiating until it's too late - until they've already lost ground, damaged relationships, or walked away empty-handed. But what if you could transform every interaction into an opportunity to get what you want while making others feel valued? In this groundbreaking follow-up to the global bestseller Never Split the Difference, negotiation experts Jonathan B. Smith and Derek Gaunt reveal the missing piece that's been holding you back: a practical handbook for applying Tactical Empathy - the ability to understand and influence people at a level they don't even realise - to every sensitive conversation in your life. Discover how to: <ul><li>Begin disarming defences by making your counterpart feel genuinely understood.</li><li>Acquire critical information by mastering the 5 Levels of Listening that uncover hidden motivations</li><li>Spot game-changing 'Black Swans' that swing seemingly impossible negotiations to your advantage</li><li>Defuse tension and navigate high-pressure situations with confidence using the Core Four skills</li><li>Get more of what you want without burning bridges or compromising your integrity</li></ul> Forged in high-stakes hostage crises and refined in thousands of business negotiations, these field-tested techniques aren't based on academic theory - they're proven methods that work when the pressure is on. This book isn't about tricks or manipulative tactics or winning at all costs. It's about a fundamental shift in how you approach human interaction: It's not about you - it's about them. When you master this mindset and the practical skills that flow from it, you'll transform not just your negotiations but your entire life. You'll resolve conflicts faster, build stronger relationships, and achieve outcomes you never thought possible. Inside you'll find: <ul><li>Real-world case studies showing how these skills work in everyday situations</li><li>Step-by-step guidance for implementing each technique</li><li>Low-stakes practice exercises to build your confidence</li><li>Actionable strategies for identifying and overcoming common negotiation traps</li></ul> Stop leaving money on the table. Stop enduring unnecessary conflict. Stop accepting less than you deserve. This isn't just another business book-it's the missing manual for every negotiation in your life. Get your copy of Fight Less, Win More today and start turning every conversation into a path to success.

How Master Negotiators Influence Hearts, Minds, And Deals

Fight Less, Win More

Learn how to build your confidence and enhance your career by mentoring in the workplace.

Build Relationships that Challenge and Guide

How to Mentor

Navigate the MBA research journey with clear methodology, structure and confidence. Research Methods for MBA Students by Emmanuel Mogaji is a concise and practical textbook designed for postgraduate students undertaking business research modules and projects. Recognizing the time pressures and applied focus of MBA and Masters programs, it provides a structured pathway for completing a dissertation or company-based research project within tight deadlines. Mirroring the key stages of the research process, the book guides students through topic selection, refining research questions, conducting a focused literature review and choosing appropriate qualitative or quantitative methods. It then supports effective data collection, rigorous analysis and the presentation of meaningful, actionable findings. A distinctive three-month completion framework provides a clear timeline that aligns with MBA program structures, helping students manage milestones and maintain momentum. Grounded in real-world examples from organizations including AstraZeneca, Bentley Motors, the NHS, Holland and Barrett and Railway Operators, Emmanuel Mogaji connects academic research principles with applied business problem solving. This textbook includes: - Clear learning outcomes aligned to postgraduate research modules - Worked examples demonstrating each stage of the research process - Key concepts and terms to support methodological understanding - Exercise questions and real-world examples with applied tasks &gt;Supported by online lecturer slides and a comprehensive lecturer's manual with exercise answers, Research Methods for MBA Students equips postgraduate learners with the skills and structure needed to deliver credible, practice-oriented research.

Completing Projects and Dissertations

Research Methods for MBA Students

Passionately Transforming Management

The allure of crime is undeniable. From news headlines to true crime podcasts, crime has a way of entrapping our interest and imagination. An exploration of the lessons that managers can learn from organised crime, Passionately Transforming Management with Crime addresses how criminal enterprises engage with leadership and innovation, and how popular representations of crime affect our perceptions of management and organisation. Alf Rehn's enticing text explores crime from a number of angles - historical, cultural and economic - to better understand the link between business and crime, and the lessons that can be shared. It looks to crime both as a source of inspiration for entrepreneurship and organisation, and as an influence on management through iconographies, legends and storytelling. The book also debunks common misconceptions about the business of crime, and touches on the dangers of romanticising criminal endeavours. Following an examination of criminals in history and fiction, Passionately Transforming Management with Crime progresses to discuss why we are attracted to crime, how crime mirrors legitimate businesses, and what we can learn from the criminal underworld, both real and fictional. Passionately Transforming Management with Crime offers a compelling and novel approach to management that provides valuable insights for practicing managers, professionals, advanced postgraduate students and scholars in Management, Critical Management Studies and Organisation Studies. Witty and engaging, this text is a fascinating read for those interested in discovering the management lessons to be learnt from Jean Genet, Biggie Smalls and Grand Theft Auto.

Passionately Transforming Management with Crime

It's Not too Late to Build Toward a Better Future!Rick Caruso has earned a reputation for being a problem solver--somebody who's not afraid of facing big challenges. From his appointment to Water Commissioner and later Police Commissioner in Los Angeles to his bold real estate ventures, Caruso made the decisions he felt were right, even in the face of staunch adversity. In Its Not Too Late, Caruso shares the lessons he learned from his experiences while offering us all a path forward to a better future. At a time when more importance is placed on choosing sides than actually getting things done (let alone done right), Caruso offers refreshing perspective and will teach you how to let go of false divisions, and instead to embrace the search for actual answers and solutions.Togetherness, brotherhood, sisterhood, faith in each other, respect for each other, the ideals preached in almost every faith on Earth are the way forward, no matter how difficult the climb in front of us may seem. And ultimately, the only way we will get back on that path is for each of us to step up, with integrity, in whatever small way we can: for our kids, for our communities, for our country, and for each other.

It’s Not too Late to Build Toward a Better Future!

The Power of Finding Steadfast Solutions

It's Not Too Late

Lead with humanity and end the era of management mediocrity. If you've ever vowed to be a better boss than the ones you've had, this book is for you. James (J.R.) Lowry and Daniela De Luca provide an essential roadmap for first-time managers and emerging leaders who refuse to repeat decades of management mediocrity. Drawing on Lowry's experience as a former US Air Force officer, McKinsey partner, and C-suite executive and De Luca's research on career advancement, this comprehensive guide shows how ditching outdated command-and-control habits-and leading with empathy instead-unlocks stronger performance, trust, and engagement in today's teams. Nearly 70 percent of American workers are disengaged, according to Gallup-a clear sign that traditional management approaches are no longer working. In response, Lowry and De Luca offer a practical framework that balances the art and science of management. They reveal the most common misconceptions and mistakes managers make, explain how the manager's role is evolving, and address the mental and emotional preparation required to lead well (even on hard days). Through concrete, actionable practices, Be the Boss You Wish You'd Had shows you how to manage with humanity, both in team practices like delegation and coaching, and in challenges such as office politics and burnout. The result is higher team engagement, stronger productivity, and a workplace culture where people can genuinely thrive. Becoming the leader you always wanted to work for is within your reach. With a relatable blend of research, stories, and advice, Be the Boss You Wish You'd Had is a clarion call to move beyond the "management meh" that plagues many organizations worldwide. J.R. Lowry and Daniela De Luca invite leaders to reclaim the human element of their work and, in doing so, change their own lives and the lives of those they lead.

A People-First Guide to Management

Be the Boss You Wish You'd Had

HBR's 10 Must Reads

Give your company a competitive edge through the power of your salespeople.If you read nothing else on sales, read this book. We've chosen a new selection of current and classic Harvard Business Review articles that will help you align your sales team's goals and objectives, identify and attract new customers, and increase revenue.This book will inspire you to: <ul><li>Guide customers through the decision-making process</li><li>Boost the performance of your sales reps</li><li>Drive consensus among buying groups</li><li>Use data and AI to improve the sales process</li><li>Foster collaboration between sales and marketing</li><li>Put sales at the center of your strategy</li></ul>HBR's 10 Must Reads are definitive collections of classic ideas, practical advice, and essential thinking from the pages of Harvard Business Review. Exploring topics like disruptive innovation, emotional intelligence, and new technology in our ever-evolving world, these books empower any leader to make bold decisions and inspire others.This Updated and Expanded edition features new, breakthrough articles, additional short-form pieces, and a detailed discussion guide to give you and your team the tools you need for sustained success.

HBR's 10 Must Reads on Sales, Updated and Expanded

The Deliberate Manager

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