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Lakshmanan V: Unsloppable

Unsloppable

How to Leverage AI Without Outsourcing Your Thinking

CodeDebate Press

They read fine. That is the problem. The vendor claim that nobody ever actually promised. The citation that leads nowhere. The specific-sounding number that entered the document three drafts ago and cannot be traced to anything. Ghost words - text that carries the shape of verified fact without the substance - have always existed in working documents. AI drafting multiplied them, because the machine produces confident, well-formed, plausible text at a speed no checking habit was built for. This book installs the checking habit: ten minutes a day, with a timer, before your work goes out. The habit works because of what the timer does. After hours inside a document you are in hunting mode - finishing, polishing, defending. The ten-minute timer switches you to judging mode: you step back and read your own work the way the person who has to approve it will. The gap you could not see becomes obvious. Then the timer rings, and the fixing - which is a different job - begins. Inside: - The daily habit itself: what to read, what to ask, when to stop - The vendor-claims inventory: sorting what you have been told into hard promises, soft promises, and assumed facts - before the contract, not after - Four passes for any significant draft: structure, evidence, voice, and gates - each pass one question, each question answerable in minutes - The escalation rule: which documents get the full treatment and which get the short version &gt;For professionals who move documents, vendors and decisions all day, and whose name is on what goes out. Ten minutes is short enough to survive contact with a real calendar - which is the point. A verification habit you skip protects nothing. This one you will keep, because it fits before the send button, and because the first ghost word it catches in your own work will make the case better than this description can.

A 10-Minute Daily Habit to Catch AI Fabrications in Your Working Documents

Ghost Words

In this revolutionary book, pioneering Harvard Kennedy School professor and behavioral scientist Julia Minson reveals the counterintuitive secret to a life of less drama and more impact.We are in a disagreement crisis. The average person would rather go to the dentist than have a twenty-minute conversation with someone that they strongly disagree with. Yet disagreement is both inevitable and essential for everything from navigating decisions at home to running innovative and agile companies to governing democratic societies.In How to Disagree Better, Minson brings to bear her decades of research into understanding the psychology of disagreement and its relevance to negotiations, conflict resolution, and decision-making, revealing the hidden skill that all the best mediators and negotiators share: displaying receptiveness to opposing views.The science shows that receptive individuals don't just fight less, they also get more done-they are better decision-makers, better peacemakers, and yes, better influencers than the rest of us. Through original research and case studies, How to Disagree Better will show you why traditional persuasion strategies don't work as well as you think they do, how you can bridge division and reach better outcomes simply by utilising receptiveness strategies, and that disagreeing better is a skill all of us can learn to apply at home, at work, and with our neighbors.

'The book we all need' ARTHUR C. BROOKS

How To Disagree Better

A guide to communicating professionally and authentically in today's workplace. Whether you are a leader, manager, or ambitious young professional, this book provides strategies you can use to communicate effectively and professionally without losing your own voice, command a room without dominating it, and inspire action without forcing it. Drawing on the author's experience teaching Business Communication courses and working for both international organizations and startups, you'll be equipped with proven techniques you can apply right away. Grounded in real-world examples, including how to write a persuasive email, how to navigate a difficult conversation with a colleague, how to craft an engaging virtual presentation, and how to effectively use AI as a support tool, Buxton covers all you need to know about written, spoken, and digital forms of communication.

Speaking and Writing with Professional Impact

Magnetic Communication

Companies are buying, selling, and managing AI as if it were software. But AI does not behave like software—and that mismatch is quietly fracturing growth models, org structures, metrics, dashboards, and investment decisions across the global enterprise. While organizations can track what they are spending on AI models and infrastructure, few have the commercial, organizational, and operational architecture to answer the era's hardest questions: How do we accurately price and capture the value of intelligent outcomes? How do we redesign our workforce and talent models beyond naive headcount cuts? How do we prove, measure, and scale real return across an enterprise built for human-operated software, not intelligent systems? In Quantware, technology pricing strategist Esra Kucukciftci reveals that these enterprise roadblocks are not temporary growing pains. They are the evidence of a fundamental economic paradigm shift from software to quantware: a new system of value creation that is dynamic, distributed, and continually evolving. This paradigm shift fundamentally rewrites the commercial and operational models. Where software sells tools, static features, and user access, quantware commercializes verifiable outcomes. It redefines what customers pay for, how providers prove performance, how contracts assign risk and revenue, and how enterprises evaluate true return on intelligent systems (ROIS). Kucukciftci outlines the blueprint for redesigning the enterprise around this post-software reality. She details the transition from Software-as-a-Service (SaaS) to Resolution-as-a-Service (RaaS), along with new approaches to AI outcome economics and dynamic contracts. Crucially, she introduces a new organizational design—The Dynamic Firm— built to align human talent with machine delivery alongside the PROVE framework to govern intelligent value creation at scale. Drawing on her experience advising global enterprise technology companies, private equity portfolios, and high-growth ventures, Kucukciftci addresses both sides of the post-software economy: the technology providers building AI offerings, and the enterprise leaders tasked with buying, implementing, and governing them. For leaders who know AI will reshape their business but lack the commercial, organizational, and operational models for what comes next, Quantware provides the language, architecture, and practical playbook to compete and win in the post-software era.

The Post-Software and Post-Product Era in Business

Quantware

A grounded guide to thinking bigger with AI-and putting both human and machine intelligence to work across business and everyday life In The Intelligence Leap: How Humans + AI will Solve Problems, Reimagine Business, and Improve Lives, Gopi Kallayil, the Global AI Business Strategist and Leader at Google, argues that AI is the most profound invention in human history-for one specific reason. Nearly every major tool before it extended our physical capabilities. AI amplifies our cognitive abilities, which represents a leap in human intelligence. It doesn't replace our natural intelligence; it complements it, so that a single person can now harness the thinking power of an entire team. Drawing on hundreds of conversations with the world's top executives, Kallayil turns that shift into something any leader can actually use. He starts by demystifying AI in plain English-how it works, and what it's genuinely good at versus what it isn't. From there he makes his central case: the biggest breakthroughs won't come from working faster, but from non-linear thinkers who reimagine the problem entirely, the way Uber's founders stitched together maps, GPS, and idle cars into something the taxi and car rental industries never saw coming. AI doesn't hand out big ideas, but it supercharges the people who have them-empowering them to chase even bolder ones and build disruptions that dwarf what we've seen so far. The rest of the book brings all of this down to earth. Kallayil looks at business through four lenses-consumer behavior, marketing, service delivery, and operations-and gives readers practical frameworks alongside case studies from hospitality, retail, financial services, healthcare, and transportation. Throughout, his message stays consistent: this is a moment of extraordinary opportunity, and it belongs to whoever has the best idea and can act on it first. Readers will also discover: <ul> <li>A jargon-free explanation of how AI actually works-what it's uniquely good at, and where it still falls short</li> <li>Why non-linear thinking, not raw effort or technical expertise, produces real breakthroughs-and how AI helps those thinkers reach solutions no one else has found</li> <li>The four conditions that spark non-linear thinking inside any organization</li> <li>Case studies from six industries-hospitality, transportation, retail, financial services, auto, and healthcare-showing the same transformation play out in strikingly different ways</li> <li>A grounded, optimistic take on AI's real risks-and the guardrails that let you move fast without getting burned</li> </ul> Ideal for business leaders, entrepreneurs, marketers, and anyone trying to understand where they fit in an AI-powered world, The Intelligence Leap offers a grounded way to combine human and artificial intelligence-to solve problems, transform organizations, and create lasting value.

How Human + AI Will Solve Problems, Reimagine Business, and Improve Lives

The Intelligence Leap

Build the Partnerships That Power Your Career

Find Your Goby

Uncover the psychological shortcuts that shape every decision you make - and learn how to use them in business. Voted #1 in the BBH World Cup of Advertising Books Winner of the Sales and Marketing Category at the Business Book Awards Before you can influence decisions, you need to understand what drives them. The Choice Factory is an essential read for anyone who wants to learn. By observing a typical day of decision-making, from trivial food choices to significant work-place moves, behavioural science expert Richard Shotton investigates how our behaviour is shaped by psychological shortcuts. With a clear focus on the marketing potential of knowing what makes us tick, he draws on evidence from academia, real-life ad campaigns and his own original research. Entertaining and highly accessible, The Choice Factory is made up of 25 short chapters, each addressing a cognitive bias and outlining simple ways to apply it to your own marketing challenges. Shotton interviews some of the smartest and most influential thinkers in advertising, including Rory Sutherland, Lucy Jameson and Mark Earls. Covering everything from priming to the pratfall effect, charm pricing to the curse of knowledge, with The Choice Factory as your guide it has never been easier to apply the science of behavioural economics to marketing. 'Actionable, memorable and powerful' - Seth Godin, bestselling author of This is Marketing Now part of the Harriman House Essentials Collection, a series showcasing the very best of business and finance books.

Harriman House Essentials

The Choice Factory

Managing people has never been harder. Remote work, AI integration, generational friction and constant change have made the job almost untenable. But at its core, managing people comes down to an ongoing series of conversations -- and managers are overwhelmed by the sheer volume and variety of conversations every day. Most managers receive no management training before inheriting people to manage, and those who do often develop one or two approaches to these conversations and apply them universally. But the managers who consistently get the most from their teams are the ones who can read a situation clearly and shift their approach deliberately.Award-winning organizational psychologist and executive coach Dr. Jake Tuber introduces the Manager Conversations Framework - a practical tool that maps eight distinct postures managers can adopt across the dimensions that matter most in any interaction.Written for managers at every level - from first-time supervisors to senior leaders across every industry and sector - and packed with diagnostic tools, checklists and pro tips, this practical, research-backed guide has everything needed to help every manager become more effective.

The eight postures that make management conversations work (and how to choose the right one every time)

The Deliberate Manager

Internal communications teams have often relied on activity counts and engagement scores that describe what was done rather than what changed. This is no longer enough: they need to demonstrate clear evidence of communication effectiveness.Grounded in real-world experience, Measuring the Impact of Internal Communications shows how to measure what truly matters and highlight the outcomes that shape organizational success. It provides a four-stage, twelve-step model built around organizational alignment, meaningful outcomes, credible evidence and continuous improvement. The book explains what meaningful impact looks like inside organizations, how to define outcomes that leaders recognize, how to gather and interpret evidence and how to use insight to influence leadership and strengthen communication effectiveness.Measuring the Impact of Internal Communications includes insights and interviews from leading voices across the communication and research landscape including Kevin Ruck and Mary Welch. By equipping professionals to define, measure, understand and communicate their results effectively, this book shows why and how measurement in internal communication is now essential to business performance, leadership credibility and employee experience in an increasingly connected and data-driven world.

Translating Metrics into Meaningful Organizational Outcomes

Measuring the Impact of Internal Communications

Enterprise 5.0

How AI is transforming consulting and professional services, plus a new model for the future.Artificial intelligence has disrupted the world of expertise. Work that once required teams of highly trained professionals--research, analysis, modeling, and drafting--can now be completed in seconds. For consulting firms, law firms, accounting practices, and other professional-service organizations, the implications are profound. The very activities that have long generated revenue, developed talent, and sustained competitive advantage are rapidly being transformed. How do firms built on human expertise create value in a world where machines can now think alongside us?In The Future of Expertise, innovation expert David Duncan offers a compelling answer. Drawing on more than two decades of experience at McKinsey, at Clayton Christensen's advisory firm, and on the front lines of AI-enabled consulting, Duncan argues that the basic structure of professional-service firms must be reinvented. He introduces a new model for the AI era: a leaner, more agile "obelisk" structure that replaces the traditional professional-services pyramid with smaller, highly skilled teams augmented by AI.Through real-world examples from consulting, law, accounting, and corporate strategy, Duncan shows how AI is reshaping everything from client expectations to firm economics and profitability to talent development and leadership. He examines why the apprenticeship model that was used to train generations of professionals is breaking down, how firms can rethink careers and capability building, and what new forms of value clients will demand as routine expertise becomes automated.Provocative and deeply insightful yet practical, The Future of Expertise is an essential guide for leaders navigating the next era of knowledge work.

AI and the Reinvention of Professional Services

The Future of Expertise

The Science and Practice of Changing Other People’s Minds in Business, Relationships, and Everyday Life

How Persuasive Are You?

Unsloppable

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