The Crisis Manager

Facing Disasters, Conflicts, and Failures

The Crisis Manager offers wise counsel for anticipating and responding to crises as well as taking the steps required to reduce the impact of these events. Author Otto Lerbinger helps readers understand the ways of thinking required for successful crisis management in today's world.

novembre 2011, env. 384 pages, Routledge Communication Series, Anglais
Taylor and Francis
978-0-415-89231-5

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