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Jones M: When Strategy Meets Reality

When Strategy Meets Reality

Orientation. Viability. Advantage

An acclaimed New York Times Magazine writer brings us into the world of the controversial technology firm Palantir and its very colorful and outspoken CEO, Alex Karp, tracing the ascent of Big Data, the rise of surveillance technology, and the shifting global balance of power in the 21st century. Palantir builds data integration software: its technology ingests vast quantities of information and quickly identifies patterns, trends, and connections that might elude the human eye. Founded in 2003 to help the US government in the war on terrorism—an early investor was the CIA—Palantir is now a $400 billion global colossus whose software is used by major intelligence services (including the Mossad), the US military, dozens of federal agencies, and corporate giants like Airbus and BP. From AI to counterterrorism to climate change to immigration to financial fraud to the future of warfare, the company is at the nexus of the most critical issues of the twenty-first century. Its CEO, Alex Karp, is a distinctive figure on the global business scene. A biracial Jew who is also severely dyslexic, Karp has built Palantir into a tech giant despite having no background in either business or computer science. Instead, he’s a trained philosopher who has become known for his strongly held views on a range of issues and for his willingness to grapple with the moral and ethical implications of Palantir’s work. Those questions have taken on added urgency during the Trump era, which has also brought attention to the political activism of Karp’s close friend and Palantir cofounder Peter Thiel. In The Philosopher in the Valley, journalist Michael Steinberger explores the world of Alex Karp, Palantir, and the future that they are leading us toward. It is an urgent and illuminating work about one of Silicon Valley’s most secretive and powerful companies, whose technology is at the leading edge of the surveillance state.

Alex Karp, Palantir, and the Rise of the Surveillance State

The Philosopher in the Valley

Use this jargon-free, step-by-step guide to create an agile, customer-centric marketing strategy and unlock the full capability of data and analytics with AI.

Leverage Analytics, Data and AI to Optimize Marketing Strategies

Marketing Metrics

Business success strategies for a rapidly changing world

Futureshift

Learn how to navigate the complex landscape of humanitarian logistics and effectively manage humanitarian supply networks in times of crisis with this leading guide.

Tools and Strategies for Navigating Disasters and Complex Emergencies

Humanitarian Logistics

Understand and learn to respond to the global and local crises shaping the tourism industry. Crisis Management in Tourism by Kyriaki Glyptou is a comprehensive textbook designed for upper-level undergraduate and postgraduate students studying tourism, hospitality and event management. Aligned with modules on crisis management and sustainable tourism, it provides a structured framework for understanding how crises impact destinations, organizations and various stakeholders. Taking a multidimensional approach, this textbook explores why traditional crisis management models often fail in high-stakes tourism contexts. This textbook: -Examines nine interconnected dimensions in managing a crisis response: the legal, operational, financial, communication, strategic, reputational, political, ethical and human factors -Explores the contemporary challenges reshaping the industry, including climate change, geopolitical instability and community resistance to tourism -Includes real-world examples from VisitBritain, the Greek National Tourism Organization, TUI and Jet2, alongside crisis events such as the 2019 Australia wildfires &gt;This textbook equips students with the knowledge and practical skills needed to navigate crises, make decisions in dynamic, uncertain environments and build resilience in a rapidly changing global tourism industry.

Principles and Practices for Strategic and Resilient Planning

Crisis Management in Tourism

A guide to organizational transformation targeting the country's trillion-dollar stagnancy problem-the "frozen middle" of corporate America-and offering strategies to overcome bureaucratic setbacks that hinder innovation, profit, and fulfillment Corporate America is stuck. Initiatives are stalling out, strategic plans are fizzling, and even the most promising innovations get buried under bureaucracy. Worse still, profit and employee satisfaction are trending lower. Sound familiar? This is the impact of the "frozen middle"-the critical layer of management caught between high-level leadership's vision and frontline employees' execution. That corporate paralysis traps passionate managers in inertia and stymies senior leadership. And every year it's costing companies billions. As experts in organizational transformation, Jimmy Leppert and Justin Wasserman have spent their careers figuring out how to thaw the frozen middle. Their consulting firm, Empactful Advisors, has led major organizations-including Chevron, Merck, and the Department of Defense-to generate more than $5 billion in cost savings and revenue growth. The key to their success comes from aligning senior leadership and middle management, using empathy and practical frameworks to illuminate the blocks that both sides face, and showing how they can shift from utter disconnect to collaborative goal setting that helps all parties-as well as the company-hit their targets. In Thaw, Leppert and Wasserman share their field-tested methods for turning strategic goals into tangible outcomes. Along the way, they offer a road map for employees at all levels to learn how to move through the bottlenecks that hold their organizations back and facilitate meaningful change. Middle managers will be empowered to unlock stalled careers, and senior leaders will learn how to galvanize their workforce and achieve bold, accelerated change. In the age of AI, a playbook for improving-and celebrating-human contribution is more essential than ever. Sharp, confident, and timely, Thaw is poised to be the definitive book on ending organizational paralysis and unlocking true potential.

Unfreeze Middle Management to Unlock Strategy, Innovation, and Growth

Thaw

When was the last time you really thought something through, all the way to the end, by yourself? For decades, we've been quietly trading our judgment for convenience. Search engines for our curiosity. GPS for our roads. Streaming algorithms for our taste. Each step felt like progress. Until now. With the rise of frictionless, hyper-speed AI, the stakes have changed entirely. We aren't just outsourcing ordinary tasks. We're outsourcing our minds to machines that don't feel, don't doubt, and don't care. But the future will not belong to those who blindly follow the algorithm. It will belong to those who know when not to. In Use Your Brain, Erica Dhawan offers a timely, deeply human blueprint for creative thinking in a world designed to do your thinking for you. Drawing on a years-long study of peak performers across five continents, CEOs and scientists, artists and athletes, parents and students, Dhawan takes us inside the minds of the people getting this right. They aren't smarter than you. They aren't more technical than you. They have simply refused to outsource the one thing that makes them human: their own point of view. Through vivid stories, sharp insights, and practical tools, Dhawan introduces a new kind of intelligence for the modern era: the ability to think with technology without surrendering to it. She shows you how to escape cognitive autopilot, ask sharper questions, and make decisions that are not just faster, but wiser. Use Your Brain is essential reading for everyone, whether you lead an organization or find yourself in the fight to stay indispensable at work; or you want to build teams that think for themselves, raise independent kids, or simply stay fully awake in your own life. This is the field guide for the most important skill of the next decade: the choice to think for yourself.

How to Think Deeper in a World on Autopilot

Use Your Brain

Discover how to capitalize on what makes your business-and its products-truly valuable to customers In Pay Back: Turning Customer Value into Lasting Revenue, a team of veteran business strategy thought leaders delivers an innovative, pragmatic approach to value that will transform the way you understand competitive advantage and improve your company's financial performance. The authors explain the customer's journey in evaluating what makes a product or service meaningful and unique in the marketplace. They show you how to navigate and translate that evaluation process into sustained revenue. Pay Back offers a step-by-step guide to a continuous process linking product and service investments with realized customer perceptions of value and, ultimately, the firm's financial results. It combines a practical perspective on customer value with a grounded framework you can implement at your own firm. The book offers: <ul> <li>Proven strategies for creating, positioning, and pricing products and services that are meaningful and unique to customers</li> <li>Insightful illustrations of how today's typical interactions between companies and customers unnecessarily waste value, to the detriment of both parties</li> <li>Pricing and monetization techniques that help leaders focus on profitable ways to capture value from different groups of customers </li> </ul> Perfect for company executives who set product and service strategy, Pay Back is also a must-read guide for seasoned business leaders trying to turn around underperforming product lines, as well as MBA students and anyone else with an interest in practical business strategies that deliver results.

Turning Customer Value Into Lasting Revenue

Pay Back

Creating Success series

Learn how to become a leader people want to follow with this practical guide.

Set Standards, Meet Needs and Bring People With You

How to Be a Leader

L&amp;D leadership isn’t a role. It’s how you show up every day.Leadership isn’t something bestowed upon you. You build your skills as an L&amp;D leader every day through the choices you make and the behaviors you model. In Leading in L&amp;D, learning expert David Kelly shares 17 essential behaviors that will help you show up and succeed as a leader no matter what your role, title, or place on the organizational chart.The book, written in an engaging, conversational style, includes:
<ul>
<li>Insights and real-world stories based on interviews with dozens of leaders in the field</li>
<li>Practical exercises to help you practice each behavior</li>
<li>Preparation for the obstacles you are likely to encounter as well as advice about how to overcome them</li>
<li>Prompts to deepen your understanding</li>
</ul>Kelly’s 17 behaviors—ranging from empathy, curiosity, and integrity to innovation, confidence, and problem solving—have been proven to drive business results, strengthen working relationships, spur organizational growth, and enable long-term success for L&amp;D leaders. Whether you’re an individual contributor eager for greater influence, an emerging L&amp;D leader ready to step up and do more, or an experienced professional seeking greater clarity and purpose, Kelly’s framework and implementation tools will help you transform how you get your work done, collaborate, and show up to lead—starting today.

Transform Everyday Actions Into Extraordinary Leadership

Leading in L&d

“Sage advice about how to bring out the best in others—and yourself.” —Adam Grant, #1 New York Times bestselling author of Think Again and Hidden Potential Become the boss everyone wants to work for in this must-read guide from top executive coach Sabina Nawaz. Whether you’re an executive or newly promoted to manager, you’re most likely succeeding at your job, but may wonder if you are reaching your full potential as a boss. Most top performers suspect they aren’t, and Sabina Nawaz, former Microsoft executive and elite Fortune 500 coach, says they’re usually right. But it’s often hard to recognize the problem or know how to address it. Nawaz taps her experience and proprietary data from executives at Amazon, Microsoft, Google, Motorola, Nordstrom, the United Nations, and more, to offer managers everything they need to know to succeed at the job. Her work reveals that as our job expands, the added pressure to perform can cause us to act out of character, and our increased power can blind us to the impact of those actions. Even the most well-intentioned manager can quickly become the boss nobody wants to work for. You’re the Boss is your executive coach. It offers a fresh, evidence-based framework for managing pressure and power with grace and intelligence. These proven strategies guide you to anticipate the unavoidable hazards of leadership without changing who you are. Discover a powerful new way to manage yourself and others to become the boss you want to be—and others need.

Become the Manager You Want to Be (and Others Need)

You're the Boss

Passionately Transforming Management

The allure of crime is undeniable. From news headlines to true crime podcasts, crime has a way of entrapping our interest and imagination. An exploration of the lessons that managers can learn from organised crime, Passionately Transforming Management with Crime addresses how criminal enterprises engage with leadership and innovation, and how popular representations of crime affect our perceptions of management and organisation. Alf Rehn's enticing text explores crime from a number of angles - historical, cultural and economic - to better understand the link between business and crime, and the lessons that can be shared. It looks to crime both as a source of inspiration for entrepreneurship and organisation, and as an influence on management through iconographies, legends and storytelling. The book also debunks common misconceptions about the business of crime, and touches on the dangers of romanticising criminal endeavours. Following an examination of criminals in history and fiction, Passionately Transforming Management with Crime progresses to discuss why we are attracted to crime, how crime mirrors legitimate businesses, and what we can learn from the criminal underworld, both real and fictional. Passionately Transforming Management with Crime offers a compelling and novel approach to management that provides valuable insights for practicing managers, professionals, advanced postgraduate students and scholars in Management, Critical Management Studies and Organisation Studies. Witty and engaging, this text is a fascinating read for those interested in discovering the management lessons to be learnt from Jean Genet, Biggie Smalls and Grand Theft Auto.

Passionately Transforming Management with Crime

When Strategy Meets Reality

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