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Jaggia S: Loose Leaf for Essentials of
Business Statistics: 2026 Release

Loose Leaf for Essentials of Business Statistics: 2026 Release

When was the last time you thought something through by yourself, without a screen? There is a version of you that has stopped thinking; you just haven't noticed yet. It happens quietly. You stop drafting emails and start approving them. You cannot answer a question without checking your phone. You stop wrestling with the idea and start accepting the summary. Every shortcut feels like a win until you've outsourced your mind to machines that don't doubt, don't feel, and don't care. The atrophy is subtle; the cost is staggering. It's the promotion lost to the person who can still reason out loud. It's your child freezing at an open-ended question because no one ever let her sit in the discomfort of not knowing. We are becoming a generation that prompts brilliantly and thinks almost nothing, and the most dangerous part is how good it feels on the way down. But you don't have to go down. Use Your Brain is a field guide for revitalizing your creativity and original thinking when the generic answer is always a tap away, whether it's in the boardroom or around the kitchen table. From CEOs to artists to students to parents, the most effective navigators of the modern era have one thing in common: they aren't afraid to pick up a new tool, but they know exactly when to put it down and think for themselves. Drawing on years of research, globally-recognized leadership expert Erica Dhawan delivers common-sense habits for protecting your judgment in the age of AI that you can start building tonight. You will learn how to catch yourself on autopilot before you act, how to interrogate an answer that looks finished, how to separate signal from noise under pressure, and how to own a decision instead of laundering it through a machine. The thinking class and the prompting class are separating in real time, and the gap is going to be brutal. The window to keep your edge is still open. It won't stay open long.

Think Deeper in a World on Autopilot

Use Your Brain

Insights from a Luxury Brand Expert

The Art of Customer Relations

Renowned economists Abhijit Banerjee, Esther Duflo (corecipients of the 2019 Nobel Prize), and Michael Greenstone propose a radical new approach to combatting the most serious global crisis of our time: climate change. The lives of the world's poorest are already harder, hotter, and shorter thanks to emissions that disproportionately come from the world's richest. But just as the rich world's emissions are finally falling, poorer countries' are set to increase drastically.We seem to be caught in an impossible bind--but it's not too late. Substantial progress is possible if the wealthiest countries compensate the poorer countries for the harms that their emissions cause and, in exchange, poorer countries commit to climate action. Based on meticulous original research and years of fieldwork around the world, this paradigm-shifting and inspiring book reassures us that we can successfully confront the challenge. We can protect the poor while protecting our future. It's just economics.

A Better Deal for People and Planet

Just Economics

Tom Copeland is the nation’s leading expert on the business of family child care. As tax season approaches each year, thousands of family child care providers save time and money using the Tax Workbook and Organizers. The most comprehensive resource available, this book contains up-to-date guidance so family child care providers can accurately complete their own tax returns and take advantage of all the business deductions they are entitled to claim.

Family Child Care 2026 Tax Workbook and Organizer

Leading and Coaching Diverse Talent

The Power of Mentorship

Drama in the workplace is natural, toxic, and optional. Most teams don’t fail because they lack drive or expertise. They break down under the slow grind of drama. Not the explosive kind, but the everyday, compounding frictions that everyone feels and no one names: meetings that go nowhere, issues that never get resolved, and tensions that sap energy and engagement. This “drama tax” erodes trust, stalls decisions, and diminishes performance, often right when the business stakes are highest. No Drama Teams is an intensely actionable guide to recovering this lost momentum. Told through the unfolding story of a real team under enormous pressure, the book shows scene-by-scene how drama is created and how it can be dismantled in real time. Along the way, renowned leadership coaches Diana Chapman and Jim Dethmer share their proven drama-busting tools, like recognizing when you're stuck on the drama triangle, “teaching the class” to end repeating problems, and making clean agreements that people actually keep. Part narrative, part guidebook, the book culminates in a six-month plan that anyone in any industry can use to replace blame with ownership, avoidance with candor, and drag with traction. Every team is paying for drama, whether they see it or not. No Drama Teams will show you how to cut the cost so you can get the full return on your time, energy, and talent.

Drama in the workplace is natural, toxic, and optional. Most teams don’t fail because they lack drive or expertise. They break down under the slow grind of drama. Not the explosive kind, but the everyday, compounding frictions that everyone feels and no one names: meetings that go nowhere, issues that never get resolved, and tensions that sap energy and engagement. This “drama tax” erodes trust, stalls decisions, and diminishes performance, often right when the business stakes are highest. No Drama Teams is an intensely actionable guide to recovering this lost momentum. Told through the unfolding story of a real team under enormous pressure, the book shows scene-by-scene how drama is created and how it can be dismantled in real time. Along the way, renowned leadership coaches Diana Chapman and Jim Dethmer share their proven drama-busting tools, like recognizing when you're stuck on the drama triangle, “teaching the class” to end repeating problems, and making clean agreements that people actually keep. Part narrative, part guidebook, the book culminates in a six-month plan that anyone in any industry can use to replace blame with ownership, avoidance with candor, and drag with traction. Every team is paying for drama, whether they see it or not. No Drama Teams will show you how to cut the cost so you can get the full return on your time, energy, and talent.

No Drama Teams

A forthcoming Metropolitan nonfiction title to be published on March 30, 2027

Untitled Metropolitan Nonfiction Winter 2027 9781250469588

Quantum Advantage

A fresh and life-affirming vision of management as one of the most meaningful jobs you didn't know you had—revealing how growing your employees is the key to fueling the bottom line and fueling your soul—from an acclaimed author and beloved NYU Stern professor. What does it feel like to be a boss who meant something, grew someone, and did something bigger than themselves? Good bosses manage people, not just performance—and leave behind legacies while boosting their organization’s bottom line. NYU Stern School of Business professor Dr. Dolly Chugh calls this sacred work. In The Good Boss Project, Dolly uses leads from employees to track down managers known to be good bosses. By interviewing both the manager and the people who work for them, she unpacks how good bosses refuse to choose between high standards for performance and high standards for humanity. You will meet managers in small startups, big companies, the military, investment banking, and even a lice removal clinic…as well as a meditation guru, Broadway and Hollywood director, and March Madness championship basketball coach. Grounded in a sense of purpose, each offers a vulnerable peek into their inner lives as a manager, including what works on the good days (and what doesn’t on the bad days). Drawing on these stories plus the latest research from social psychology, organizational behavior, and behavioral economics, Chugh shows how to get more developmental value from delegation, spend less time solving your people’s problems and more time empowering them to solve their own, create a culture that serves as the emotional DNA for teams, and be the employer people say they will follow anywhere. Along the way, she equips you with the concrete skills you need (today) to be the good boss that (amazing) people want to work (hard) for and deliver (extraordinary) results for. Being a good boss is sacred work. The kind that leaves a legacy. Whether you’re a new manager, a not-so-new manager, or a seen-it-all manager, The Good Boss Project is your pep talk and toolkit for becoming the boss you mean to be.

Becoming the Manager You Mean to Be

The Good Boss Project

The proven way to respond to high-conflict healthcare situations—without making them worse. BIFF for Healthcare delivers a practical, evidence-based approach to one of the most pressing challenges in modern healthcare: managing emotionally charged, high-conflict communication without escalating risk, burnout, or complaints.Adapted from Bill Eddy’s internationally recognized BIFF Response®&nbsp;Method (Brief, Informative, Friendly, Firm), this book translates a proven conflict-communication framework into real-world healthcare settings. Readers learn how to respond effectively to demanding patients, distressed families, high-conflict colleagues, and disruptive physicians—while maintaining professionalism, boundaries, and patient safety.Designed for time-pressured clinical environments, BIFF techniques can be learned quickly and applied in minutes during daily practice, including emails, documentation, and face-to-face interactions. The approach reduces escalation, strengthens trust, and supports clearer communication under stress—key factors in improving patient experience and protecting staff well-being.Written for a broad professional audience, BIFF for Healthcare is relevant to physicians, nurses, administrators, HR professionals, risk managers, and patient-relations teams. As the fifth volume in the established BIFF Conflict Communication Series, it builds on a model already adopted by organizations worldwide.Ideal for onboarding, continuing education, and professional development programs, this book offers healthcare organizations a practical tool for safer communication, stronger teams, and more resilient care delivery.

Biff for Healthcare

You can't separate marketing, product, and AI anymore-The Algorithmic Shopper will help you win the next era. Marketing has always relied on human psychology-now that trillion-dollar ecosystem is becoming obsolete. For over a century, companies have tirelessly studied our aspirations and our fears, developing heartfelt brand narratives and sophisticated marketing campaigns that appeal to our emotions. But AI agents-dispassionate digital proxies with perfect memories, programmed to act in their users' best interests-are taking over, creating a fundamental separation between the shopper and the human consumer. A new era, dominated by shoppers without insecurities to cater to, or heartstrings to tug upon, is not just coming; it is already here. The only way to appeal to agentic AI is to be verifiably better-through a superior product, a more transparent supply chain, and cleaner, more accessible data. The pain point we face is profound, but it also presents a remarkable opportunity for a new generation of leaders willing to unlearn the old rules and begin to see the world through the cold, perfectly-rational lens of an AI agent. Author Paul Ferrando Accornero is leading a global conversation at the cutting edge of marketing strategy. In The Algorithmic Shopper, he provides a deeply-researched and accessible playbook for navigating these unprecedented challenges, grounded in real-world examples. This is essential reading for anyone trying to build a business or maintain a brand, from aspiring entrepreneurs, to sales and marketing professionals, to C-suite leaders. Those who grasp our new reality will not merely survive the disruption-they will define the future of commerce.

Rethinking Growth, Strategy, and Brand Power in an AI-First World

The Algorithmic Shopper

Transforming Companies, Organizations, Nations and Individuals to Achieve Big, Fast Results

The Game of the Impossible

Loose Leaf for Essentials of Business Statistics: 2026 Release

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