Hospitality Management and Digital Transformation
Balancing Efficiency, Agility and Guest Experience in the Era of Disruption
Von:
Busulwa, Richard
Digital advancements are ramping up guest expectations and introducing non-traditional competitors that are disrupting the hospitality and leisure industries. If organisations are to thrive they need to be in a position to effectively leverage digital technologies to improve efficiency, agility and guest experience.
Dezember 2020, ca. 242 Seiten, Business and Digital Transformation, Englisch
Taylor and Francis
978-0-367-34354-5
Taylor and Francis
978-0-367-34354-5
Digital advancements are ramping up guest expectations and introducing non-traditional competitors that are disrupting the hospitality and leisure industries. If organisations are to thrive they need to be in a position to effectively leverage digital technologies to improve efficiency, agility and guest experience.
Dezember 2020, ca. 242 Seiten, Business and Digital Transformation, Englisch
Taylor and Francis
978-0-367-34354-5
Taylor and Francis
978-0-367-34354-5
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