Hospitality Management and Digital Transformation
Balancing Efficiency, Agility and Guest Experience in the Era of Disruption
Digital advancements are ramping up guest expectations and introducing non-traditional competitors that are disrupting the hospitality and leisure industries. If organisations are to thrive they need to be in a position to effectively leverage digital technologies to improve efficiency, agility and guest experience.
décembre 2020, env. 242 pages, Business and Digital Transformation, Anglais
Taylor and Francis
978-0-367-34354-5
Taylor and Francis
978-0-367-34354-5

