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Excellence in Managing Worldwide Customer Relationships
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Excellence in Managing Worldwide Customer Relationships

Livre (relié)env. 156.00 CHF
livrable dans env. 10-20 jours

This book will first look at the obstacles in customer service management and provide a 10-step process for developing a best-practices approach that offers the best opportunity for excellence, world class initiatives, and high client satisfaction and retention levels.

novembre 2016, env. 364 pages, The Global Warrior Series, Anglais
Taylor and Francis
978-1-4822-2619-5

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