Excellence in Managing Worldwide Customer Relationships
This book will first look at the obstacles in customer service management and provide a 10-step process for developing a best-practices approach that offers the best opportunity for excellence, world class initiatives, and high client satisfaction and retention levels.
novembre 2016, env. 364 pages, The Global Warrior Series, Anglais
Taylor and Francis
978-1-4822-2619-5
Taylor and Francis
978-1-4822-2619-5
This book will first look at the obstacles in customer service management and provide a 10-step process for developing a best-practices approach that offers the best opportunity for excellence, world class initiatives, and high client satisfaction and retention levels.
novembre 2016, env. 364 pages, The Global Warrior Series, Anglais
Taylor and Francis
978-1-4822-2619-5
Taylor and Francis
978-1-4822-2619-5
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