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Customer Relationships
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Customer Relationships

Sales 12.9
Buch (broschiert)ca. 20.90 CHF
lieferbar in ca. 10-20 Arbeitstagen

  • Fast-track route to understanding the relationship between organizations and the customer chain that contains both internal and external customers
  • Covers key topics such as loyalty and customer retention.  Also explores how to move beyond customer satisfaction to customer delight
  • Case studies of Amazon.com, Kalmbach Publishing (US), Boeing (US), Saga (UK), Chowking Food Corporation (the Philippines)
  • Includes a comprehensive resource guide, key concepts and thinkers, a 10-step action plan, and a section of FAQs

Februar 2003, ca. 120 Seiten, Express Exec, Englisch
Wiley
978-1-84112-452-0

Weitere Titel der Reihe: Express Exec

Alle anzeigen
Implementing a Training and Development Strategy
Training and Development 11.8
Wiley, 2003
978-1-84112-449-0
ca. 20.90 CHF
lieferbar in ca. 10-20 Arbeitstagen
Managing Talent
Training and Development 11.7
Wiley, 2003
978-1-84112-448-3
ca. 20.90 CHF
lieferbar in ca. 10-20 Arbeitstagen
Training and Development Express
Training and Development 11.1
Wiley, 2003
978-1-84112-442-1
ca. 14.90 CHF
lieferbar in ca. 10-20 Arbeitstagen
Developing Teams
Training and Development 11.06
Wiley, 2003
978-1-84112-447-6
ca. 14.90 CHF
lieferbar in ca. 10-20 Arbeitstagen
Boardroom Education
Training and Development 11.4
Wiley, 2003
978-1-84112-445-2
ca. 14.90 CHF
lieferbar in ca. 10-20 Arbeitstagen
Management Development
Training and Development 11.5
Wiley, 2003
978-1-84112-446-9
ca. 14.90 CHF
lieferbar in ca. 10-20 Arbeitstagen
Account Management
Sales 12.5
Wiley, 2003
978-1-84112-458-2
ca. 19.50 CHF
lieferbar in ca. 10-20 Arbeitstagen
Sales Rewards and Incentives
Sales 12.07
Wiley, 2003
978-1-84112-460-5
ca. 20.90 CHF
lieferbar in ca. 10-20 Arbeitstagen
FMCG Selling
Sales 12.8
Wiley, 2003
978-1-84112-461-2
ca. 20.90 CHF
lieferbar in ca. 10-20 Arbeitstagen
Sales Express
Sales 12.1
Wiley, 2003
978-1-84112-454-4
ca. 14.90 CHF
lieferbar in ca. 10-20 Arbeitstagen
Global Sales
Sales 12.2
Wiley, 2003
978-1-84112-455-1
ca. 20.90 CHF
lieferbar in ca. 10-20 Arbeitstagen
Global Strategy
Strategy 03.02
Wiley, 2002
978-1-84112-190-1
ca. 17.50 CHF
lieferbar in ca. 10-20 Arbeitstagen

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