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Jenkins P: Show Up Like You Mean It

Show Up Like You Mean It

Living, Leading, and Speaking Your Truth

In a world increasingly shaped by technology and artificial intelligence, the greatest leadership advantage remains deeply human.
Drawing from over two decades of experience in technology, quality assurance, leadership development, coaching, and community building, Margarita Pinhas introduces the BRIDGE Framework: six essential principles for creating stronger teams, deeper trust, and lasting impact.
Through powerful stories, practical tools, and real-world leadership lessons, readers will explore:Belonging - creating environments where people feel seen, valued, and included.
Responsibility - building ownership and accountability without micromanagement.
Integration - bridging communication gaps between people, teams, and ideas.
Diversity - unlocking innovation through different perspectives.
Growth - developing leaders, not followers.
Empathy - leading with understanding, trust, and genuine human connection.


Part leadership guide, part personal journey, and part practical roadmap, BRIDGE challenges conventional ideas about authority and success. It demonstrates that the most effective leaders are not those who control the most, but those who connect the most.
Whether you are a manager, executive, entrepreneur, coach, educator, volunteer leader, or someone striving to make a greater impact, BRIDGE offers actionable strategies to help you lead with courage, build trust, and create environments where both people and performance thrive.
Because in the age of AI, the future belongs to leaders who know how to build bridges between technology and humanity.

The Leadership Framework, Human Connection in the Age of AI: The Leadership Framework, Human Connection in the Age of AI: The Leadership Framework, Human Connection in the Age of AI: The Leadership Framework, Human Connection in the Age of AI

BRIDGE

I hadn't said a real thing all day. Four hours on the radio. 2.3 million people listening. And driving home I realised I'd been performing a version of myself that no longer felt like me. So I stopped performing and started showing up messier, realer, truer. I stopped trying to make my speaking flawless and started trying to make it mine. And the more I did, the more I connected-at home, on the radio, everywhere. After all these years behind a microphone, I can tell you: people don't want you to be perfect, they just want to connect with the real you. Unpolished. Unscripted. In Unscript , I'll help you reclaim who you are. Not with theory or ten-step plans, but with stories-from the radio, from home, from the messiest moments of my own life. Nearly thirty years of broadcasting live with no script and no safety net. These are the lessons that found me when I stopped trying to be perfect. You don't need to become someone new. You just need to remember who you already are. Your magic is in the mess. -Christian "Christian shows us how authenticity, vulnerability and human connection are the gateway to a joyful life. A funny, generous, genuinely useful book." -Ben Crowe, bestselling author of Where the Light Gets In

The Radical Act of Being Yourself

Unscript

After years of success, many leaders discover that what once drove their performance now quietly drains them. The habits, behaviours, and identities that helped them rise can begin to feel constraining, inauthentic, or exhausting.

This book explores what happens when professional competence is no longer enough-and when "executive presence" becomes a performance rather than an expression of who you truly are.

Blending psychological insight, mindfulness, and real-world leadership experience, the author invites readers to recognise the masks they wear at work and understand the cost of maintaining them. Through reflective inquiry and practical guidance, the book offers a pathway back to clarity, integrity, and grounded authority-without abandoning ambition or impact.
Designed for leaders navigating transition, reinvention, or quiet dissatisfaction beneath outward success, this is a thoughtful, accessible guide to leading from alignment rather than adaptation.

Journey to Self

Authenticity Unveiled

A USA Today National Bestseller! An inspiring and personal roadmap to servant leadership In All Pride, No Ego: A Queer Executive's Journey to Living and Leading Authentically, celebrated corporate leader James Fielding delivers an inspirational leadership story told from the perspective of an out and proud LGBTQ+ executive. In the book, you'll explore a call-to-action for authentic servant leadership that encourages people to own their truth and bring out the best in themselves and their communities. The author explains his key decisions and inflection points and highlights how his leadership style, learnings, successes, and failures informed his rise through the rungs of the corporate ladder. You'll also find: <ul> <li>The importance of becoming and remaining a lifelong learner and constantly curious</li> <li>How to control the controllable while leaving space for the possible</li> <li>Strategies for employing truthful and inspirational servant leadership</li> </ul> An essential resource for managers, executives, directors, and other business leaders, All Pride, No Ego: A Queer Executive's Journey to Living and Leading Authentically will also earn a place on the bookshelves of young, aspiring leaders seeking practical and impactful strategies for real-world leadership.

A Queer Executive's Journey to Living and Leading Authentically

All Pride, No Ego

A SHORT COURSE IN TEAM LEADERSHIP BASICS. 7 Lessons in Leading Teams&nbsp;is a quick course in team leadership, giving you everything you need to know in just seven short chapters. From exploring what a great team looks like, gaining respect and setting common goals, to communication, culture and managing remote or virtual teams, you'll explore the entire process of being a successful team leader including the key dos and don'ts you need to focus on. * Lesson 1: Getting started with your team * Lesson 2: Alignment and goal setting * Lesson 3: Delegating and managing * Lesson 4: Optimal communication * Lesson 5: Motivating poor performers * Lesson 6: Inspiring high performers * Lesson 7: Creating a culture of excellence Explore the main themes and ideas in team leadership, get a basic knowledge and understanding of the key concepts, and test your progress with practical and thought-provoking exercises.&nbsp;7 Lessons in&nbsp;Leading Teams&nbsp;is your fastest route to success. ABOUT THE SERIES 7 Lessons&nbsp;are for people who want to succeed at work. From negotiating and content marketing to finance and social media, the series covers the business topics that matter and that will help you make a difference today. Written in straightforward English, each book features a course of 7 short lessons so that with just a little work, you can quickly master the subject.

Master the Basics of Team Leadership in 7 Steps

7 Lessons in Leading Teams

Secrets of Success

THESE ARE THE INSIGHTS YOU NEED TO MASTER PERSUASION AND INFLUENCE WHAT DO GREAT INFLUENCERS KNOW THAT THE REST OF US DON'T? Do they have a secret recipe for success? Is there a special alchemy to influencing people? The 50 secrets in this book will help you get out of influence deficit to become the kind of person who gets things done and gets where you want to go. Every one of the 50 secrets in this book contains 3 strategies you can put into practice right now to get better results. Some of the ideas will surprise you, all will inspire you. Put these simple strategies together and you have a recipe for success, a formula that will unlock your potential. Influence made easy Secrets of Great Influencers&nbsp;reveals the five factors behind becoming influential: what you think; who you know; what you do; who you are; and how you play the game. Whether you want to get paid more, get more attention, or grow your online following, this book provides the tools and techniques you need. ABOUT THE SERIES Secrets&nbsp;books are designed to be easy to incorporate into your daily life. They boil down the essentials of important topics into short, quick lessons giving expert advice on a wide range of challenges that you can apply instantly. Each chapter outlines one of the 50 secrets and gives three strategies for putting the ideas into action. Whether you want to improve your efficiency, clear your desk, or be on top of your work, these books give the answers you're looking for.

50 Rules of Persuasion and Influence

Secrets of Great Influencers

This popular textbook continues to be the authoritative and definitive resource for students and educators. Its balance of theory and practice is ideal for student learning, with a grounding in academic literature and research brought to life through case studies of well-known organizations.
The new edition has been updated with new content on developments in digital communications and new media, sustainability, and new case studies Starbucks, Amazon, Microsoft and British Airways. 
 
This textbook is essential reading for courses including corporate communication, organizational communication, management communication, strategic communication and public relations. 
 
Joep Cornelissen&nbsp;is Professor of Corporate Communication and Management at Rotterdam School of Management, Erasmus University.

A Guide to Theory and Practice

Corporate Communication

Deliver measurable business impact by transforming customer advocacy into a strategic driver of growth, retention, and executive influence.Customer Advocacy That Counts is the definitive guide for customer advocacy, customer marketing, and customer experience leaders who need to prove value, secure stakeholder buy-in, and connect advocacy initiatives to business performance.Written by Alison Bukowski, this practical and evidence-based playbook addresses one of the biggest challenges facing advocacy professionals today: demonstrating strategic impact in environments where influence often matters more than authority. Drawing on frameworks, diagnostic assessments, stakeholder management tools, and executive communication templates, Alison Bukowski provides a structured approach to aligning advocacy with organizational priorities. Featuring insights and real-world examples from leaders at Google, Microsoft, Siemens, Adobe, Freshworks, Forrester, and Optum/UnitedHealth Group, the book shows how high-performing advocacy teams translate customer engagement into outcomes that executives understand and support.You'll learn how to: - Measure advocacy impact using meaningful business metrics - Build executive influence without direct authority - Align advocacy programs with revenue and retention goals - Communicate value using leadership-focused business language - Scale customer advocacy with confidence and credibility Customer Advocacy That Counts equips you with the tools, frameworks, and leadership mindset needed to turn customer advocacy into a measurable source of growth and competitive advantage.Themes include: customer advocacy, customer marketing, customer experience, stakeholder management, customer retention, executive influence, business impact measurement, advocacy strategy, revenue growth, customer-led growth

How to Build Influence and Drive Customer Experience Results

Customer Advocacy That Counts

The leaders who thrive over the next decade will not be the ones who compete with AI on its own terms. They will be the ones who invest deeply in the qualities that make them irreplaceable. This is The Human Brand.We are at an inflection point in the history of leadership. The qualities that used to be the bedrock of great leaders--analytical skills, deliverable speed, clear communication--can now be easily matched or outperformed by AI. So if these don't make a leader great, what does?The Human Brand argues it's the fundamentally human qualities of leadership that will make them thrive--the ability to exercise genuine judgment, build real trust, or be authentically present with another human being. Those qualities are not footnotes to leadership. They are what leadership is. That is your human brand and this book provides a clear, grounded, and practical path to building one.<ul><li>In Part 1, you'll tackle the anxiety surrounding AI head-on to better understand your value in the company when AI can do what you used to do. You'll learn what tasks can easily be tackled by AI without value loss and which you should focus on.</li><li>In Part 2, you'll learn the how to develop the four core qualities of the human brand--judgment, empathy, courage, and presence--and what makes them so important.</li><li>In Part 3, you'll translate those qualities into action, learning how to hone the art of storytelling and use your brand to build a company culture that can stand the test of time.</li><li>Finally, in Part 4, you'll learn a framework for self-development and how to leave a legacy built on your humanity.</li></ul>The Human Brand is a book for leaders who want to navigate the AI era not with anxiety, but with clarity, purpose, and a deep confidence in what makes them irreplaceable.

How Leaders Stay Relevant and Competitive in the Age of AI

The Human Brand

The Employee Influencer introduces a new model for organizations: one where employees act as trusted brand ambassadors, shaping perception, building relationships, and driving measurable business impact. Often referred to as employee advocacy, this evolving discipline has become more strategic. Employee influence now sits at the intersection of marketing, communications, human resources, and leadership - yet in many organizations, it remains fragmented, underfunded, and misunderstood. This book provides a clear, practical framework for turning employee influence into a coordinated, scalable system and lasting competitive advantage You'll learn how to: - Activate employees as credible voices across social and digital channels - Build trust internally to enable authentic external influence - Overcome risk, resistance, and leadership hesitation - Measure impact beyond reach-linking influence to revenue, talent, and reputation - Prepare your workforce for the growing role of AI in content and communication Drawing on research and real-world examples, The Employee Influencer shows how leading organizations are transforming employees into a powerful, distributed network of influence. Themes include: employee advocacy, employee influence, brand ambassadors, social media strategy, employer branding, workforce communications, trust building, reputation management, employee engagement, leadership communication, AI in communications, organizational culture

The Organizational Power of Brand Ambassadors

The Employee Influencer

A SHORT COURSE IN NLP BASICS. 7 Lessons in&nbsp;Neuro-Linguistic Programming&nbsp;is a quick course in leading people, giving you everything you need to know in just seven short chapters. From communicating more effectively to creating greater rapport with others, you'll discover the ability to change what isn't working in your life and increase what is. * Lesson 1: What is neuro-linguistic programming? * Lesson 2: Identify empowering and limiting beliefs * Lesson 3: Recognize how we represent information to ourselves * Lesson 4: Use precision questions to find out what people mean * Lesson 5: Identify different communication filters * Lesson 6: Use the six levels of change and reframing * Lesson 7: Increase your options Explore the main themes and ideas in NLP, get a basic knowledge and understanding of the key concepts, and test your progress with practical and thought-provoking exercises.&nbsp;7 Lessons in Neuro-Linguistic Programming&nbsp;is your fastest route to success. ABOUT THE SERIES 7 Lessons&nbsp;are for people who want to succeed at work. From negotiating and content marketing to finance and social media, the series covers the business topics that matter and that will help you make a difference today. Written in straightforward English, each book features a course of 7 short lessons so that with just a little work, you can quickly master the subject.

Master the Basics of Neuro-Linguistic Programming in 7 Steps

7 Lessons in NLP

Show Up Like You Mean It

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