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Produkt vom BFSG ausgenommen: Hersteller ist Kleinstunternehmen

Walter Anderson

Sé valiente

El curso completo para desarrollar confianza en ti mismo

¿Quieres iniciarte como vendedor, pero no sabes cómo? ¿Eres un vendedor con experiencia, pero anhelas llevar tu carrera al siguiente nivel?La única manera de lograr esto es conociéndote, explorando dentro de ti lo que tienes para ofrecer y recordando a diario cómo vencer aquello que no te permite brindar todo tu potencial. En Clientes para toda la vida, el Dr. Camilo Cruz busca abrir la mente del lector, afianzar sus habilidades de venta y guiarlo hacia alcanzar excelentes resultados. Te enseñará pasos, modelos, hábitos y destrezas que te llevarán a conseguir, cautivar y mantener clientes satisfechos que confíen en ti.Una vez termines de leer Clientes para toda la vida tendrás claro que la venta no se trata de convencer a las personas de que tus productos o servicios son los mejores, sino de entender las necesidades y los deseos de tus clientes para saber cómo satisfacerlos. La filosofía de este libro te enseñará a establecer relaciones más sólidas con tus prospectos y desarrollar tus habilidades para escuchar e identificar sus preocupaciones. En definitiva, lo que aprenderás, te separará radicalmente de tu competencia y hará que la experiencia que puedas brindarles a tus clientes sea única, enriquecedora y se convierta en un vínculo de por vida.

Lecciones invaluables para ganar y mantener la lealtad de sus clientes

Clientes para toda la vida

Beloved for its tranquil and restorative qualities, the colour blue is endlessly versatile in the home. Bestselling author Fifi O'Neill reveals 12 homes that explore the full spectrum of shades. 

Blues are right at home in any room, whether your style skews country or urban, modern or classic, bold or understated.&nbsp;Every colour has an anthology of hues, but finding a soothing red or an energizing grey can be challenging. Blue, however, is a colour without limits: from azure to cerulean and from turquoise to ultramarine, there are countless possibilities. It also pairs well with other hues. With white it evokes the laidback charm of a coastal cottage. In a chalky pastel scheme it brings a soft and dreamy feel. And it provides the perfect contrast for bright green, mustard yellow or a pop of red.

In the first section of the book, Inspirations, Fifi considers the essential elements of a blue-toned scheme: fabrics and furniture, lighting, accessories and more. The second section, The Homes, features 12 real homes from Rhode Island to California, arranged in four chapters: Heavenly Blues, Moody Blues, True Blues and Atmospheric Blues. Each one offers an inspiring take on decorating with this much-loved colour.

At Home with Blue: Soothing spaces for restful living

'An epic account ... myth-busting ... Bull writes with knightly brio and packs a great deal of local and global history into his authoritative book' Pratinav Anil, The Times A major new history of the epic siege of the island fortress of Malta Even as the great siege began it was understood by both sides to be an epic - a potentially decisive encounter between an uneasy assortment of soldiers, native Maltese, adventurers and Knights Hospitaller on a strategically crucial but near waterless island and a vast, seemingly all-powerful Ottoman armada. With three quarters of the Mediterranean's coasts already in the hands of the Sultan and his allies, all eyes were now on Malta. This superb new account of the siege emphasises the crucial importance of the siege while at the same time putting it in a far wider context. While since mistakenly recast as a climactic battle between the West and the East, it was also much more interesting and nuanced than that - both sides had many other interests and priorities beyond Malta. Süleyman the Magnificent had conquered and subsumed regions from Hungary to the Persian Gulf; Philip II was building an empire in America and Asia. Drawing on a wide range of eyewitness stories, Marcus Bull gives a vivid sense of the period's technologies, values and assumptions. It was a grim world built on the labour of many thousands of disposable galley-slaves, shockingly brutal forms of warfare and religious absolutism. But it was also a world filled with the most extraordinary new discoveries and ideas. Both these worlds come together in the siege and in this book.

The Great Siege of Malta

A non-stop flight across the Atlantic might seem routine today. But it is only possible because of those who went first. 'Vivid and compelling' John Lancaster 'A delectable serving of escapist nostalgia' The Times, Book of the Week Newfoundland, 1919. Buffeted by winds, an unwieldy aircraft - made mainly from wood and stiff linen - struggled to take off from the North American island's rocky slopes. Cramped side by side in its open cockpit were two men, freezing cold and barely able to move, but resolute. They had a dream: to be the first in human history to fly, non-stop, across the Atlantic Ocean. But there were three other teams competing against them, and as the waves raged a few miles below, memories of wartime crashes resurfaced . . . Mining letters, diaries and evocative unpublished photographs, David Rooney's deeply researched account of this audacious contest shows how it was the airmen's thrilling wartime experiences that ultimately led them to the 'Big Hop', and brought old friends together for one more daring adventure. 'Excellent... consists of colourful biographical sketches of the aviators who took part in the competition and thrilling accounts of their efforts' Daily Mail 'A glorious romp through an overlooked part of aviation history, stuffed full of intriguing characters and white-knuckle courage' Sunday Times

The first flight across the Atlantic and the ordinary heroes who risked their lives for it

The Big Hop

One hundred years. Four wars. A singular devotion to the sky.

Raised on a New York farm during the Great Depression, Charles Cone transformed a childhood dream into a century of service. From the cockpit of Navy training planes in World War II to the high-stakes missions of Korea, Vietnam, and the Cuban Missile Crisis, Cone's life mirrored the evolution of American aviation.

But the story doesn't end in the clouds. This memoir captures the daily friction of military life and the quiet endurance of a family waiting on the ground. Told with technical clarity and deep restraint, Burning Desire to Fly is a firsthand record of what it means to answer a lifelong calling-and the discipline required to stay airborne.

A Burning Desire to Fly

En esta obra, Laura Huang nos demuestra que el éxito se trata de obtener una ventaja, una cualidad admirable que nos dé un valor agregado, que llame la atención y motive el apoyo de los demás hacia nosotros. Hay quienes parecen tenerla por naturaleza, así que en esta obra Huang nos enseña cómo construir nuestro propio margen de ventaja a partir de desafíos y obstáculos que creemos que nos retienen, transformándolos de tal manera que funcionen a nuestro favor.En De menos a más, Huang ofrece un enfoque diferente. Ella sostiene que el éxito rara vez se trata solo de la calidad de nuestras ideas, credenciales y habilidades o de nuestro esfuerzo. Para ella, lograr tus metas también depende de qué tan bien moldees las percepciones de los demás con respecto a tus fortalezas, ciertamente, pero también de tus defectos.

Sé valiente

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