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Wilson M: The Shopping Cart Test

The Shopping Cart Test

How Small Behaviors Reveal Trust, Ethics, and Reliability in Business

Reignite Commitment through Shared Responsibility

Empowering Employee Engagement

How do we design for connection?A sense of belonging is not a nice-to-have but a fundamental human need. At work, at home and in our communities, belonging shapes our health, wellbeing and ability to thrive. Yet as society becomes increasingly individualized and workplaces evolve, many people are left feeling disconnected and isolated.The Choir Effect introduces 12 practical principles for building trust, connection and belonging, drawn from scientific research, real-world examples and lived experience. Inspired by the remarkable bonding effects of communal singing, it explores what singing together reveals about human nature and translates those insights into practical tools for application in our everyday lives. Discover how to create environments where people feel safe, valued and connected, whether leading a team, strengthening personal relationships or building a community.At a time when loneliness, polarization and social fragmentation are on the rise, The Choir Effect offers a timely and hopeful response. Combining compelling stories, accessible research and practical exercises, it provides a framework for creating shared experiences that foster trust, connection and belonging.

How to build trust, connection and belonging in a fragmented world

The Choir Effect

How to Create, Manage, and Sustain a Skills-Based Culture

The TWI Implementation Field Guide

Most veterinary professionals carry at least one case they will never forget. Not the textbook case - the one that returns in the small hours, long after the client has gone home.For decades, human healthcare has been having a serious conversation about systems thinking, human factors, psychological safety and just culture. Veterinary medicine has barely begun. The result is a profession that still meets error with blame, leaving good professionals to carry shame, guilt and loneliness alone.The Cases We Carry is not a quality-improvement manual. It is a book about the culture around error in veterinary medicine - how we speak about it, respond to it, learn from it, and live with it.This isn't a manual. It's a reckoning.For everyone who entered this work believing they had to be perfect - and for everyone still carrying a case.

Error, Culture, and Safety in Veterinary Medicine

The Cases We Carry

Based on a million conversations about what matters most... In The Values Map: Discover What Drives You and How to Move Others, David Allison reveals that shared human values-not age, gender, or geography-are the most powerful predictors of behavior. Drawing from nearly one million surveys across 180 countries, this book provides a proven framework for understanding what truly drives you and the people around you. Through vivid storytelling, Allison demonstrates how values drive our decisions, shape relationships, and transform organizations. Readers use a variety of tools and techniques, then watch their own core values appear throughout the stories that follow. Each chapter illuminates how global brands, grassroots movements, and individuals have used values to reshape industries and lives. Readers will also find: <ul> <li>Values assessment frameworks that personalize your reading experience and reveal the values that drive who you are and what you do</li> <li>Real-world case studies from organizations, governments, communities and individuals that demonstrate values-based strategies in action</li> <li>A data-backed methodology now included in university courses as part of human-centered strategy curricula worldwide</li> <li>Practical frameworks for building stronger teams, engaging stakeholders authentically, and making more aligned life choices</li> <li>Insights from the most comprehensive values dataset ever created, spanning 152 languages and every major culture</li> </ul> Essential for CEOs seeking authentic stakeholder connection, managers building cohesive teams, and anyone wanting to understand their own motivations more clearly, The Values Map delivers both the framework and inspiration to move beyond surface-level assumptions toward deeper, more meaningful human connection.

Discover What Drives You and How to Move Others

The Values Map

Mastering Emotions and Expectations to Cultivate Leadership Opportunities

Overcoming Frustration and Upset at Work

If you can choose negativity, you can choose something better.When stress, bitterness, and exhaustion push Aaron King into a cycle of constant complaining and excessive pessimism, he knows something has to change. He recognizes the negativity shaping his days. He just doesn't know how to break the habit. Everything shifts when a longtime friend introduces him to Michelle Chase, a workplace culture expert with a proven framework for transforming negative thinking.Tell Me Somethin' Good! is a modern parable for anyone feeling overwhelmed, hopeless, or stuck in patterns that drain their energy. Aaron, once known as the steady, positive leader in a demanding call center environment, has slowly fallen into habits that affect his work, relationships, and sense of purpose. His awareness of the problem isn't enough. He needs a path forward.Michelle offers exactly that. With a degree in positive psychology and years of experience helping organizations and individuals reshape their mindset, she guides Aaron through a six-part model designed to replace negativity with intentional, empowering choices. Their conversations blend practical wisdom with relatable storytelling, making the lessons easy to understand and even easier to apply.This inspiring book combines personal development, leadership insights, and mindset transformation. Readers will learn: <ul><li>Why negativity is a habit, not a personality</li><li>How constant complaining and excessive pessimism reinforce each other</li><li>How to interrupt negative thinking patterns</li><li>How to build a more positive mindset through intentional choices</li><li>How leaders influence workplace culture through their energy and behavior</li></ul>The book concludes with a twelve-choice application guide - two for each element of the framework - giving readers practical steps they can use immediately in their work, relationships, and daily life.Ideal for readers of personal growth, leadership development, workplace culture, and mindset transformation, Tell Me Somethin' Good! offers a clear, actionable path to breaking negative habits and rediscovering the best version of yourself.If you're ready to interrupt the cycle of negativity and choose something better, this story shows you exactly where to begin.

A Modern Parable About Overcoming Negativity

Tell Me Somethin' Good!

You know you have more to offer, but you're tired of waiting for a seat at the table to prove it. Most emerging leaders feel stuck in a holding pattern, believing that their ability to make an impact is capped by their current title or the person above them on the org chart. But influence isn't a reward for a promotion. It's a muscle you build in the mundane, everyday moments of your current role.In 90 Days to Grow Your Influence Clay Scroggins, bestselling author of How to Lead When You're Not in Charge, provides a daily roadmap for the "not-in-charge" leader. Drawing from his foundational work on leveraging influence without authority, this 90-day reader helps you navigate the tension of having great responsibility but very little power.Each day is designed to be a "snackable" but substantial 5-minute read, perfect for your morning coffee or the commute to the office. Through a mix of relatable stories, leadership metaphors, and spiritually grounded reflections, you'll learn how to: <ul><li>Understand Identity: Secure your worth in who you are, not just what you do or what your business card says.</li><li>Lead Yourself: Master the disciplines of self-awareness and emotional intelligence.</li><li>Choose Positivity: Cultivate a resilient, solution-oriented mindset that shifts the energy of every room you enter.</li><li>Think Critically: Stop being a passive observer and start solving problems.</li><li>Reject Passivity: Take ownership of the ground you're standing on today.</li><li>Challenge Well: Influence the leaders above you with relational equity and wisdom.</li></ul>Whether you are a new hire, a middle manager, or an aspiring executive, this book is your daily reminder that your seat on the org chart doesn't define your impact. You have everything you need to start leading right where you are. Real influence starts here.

Daily Habits for Leading from Any Level

90 Days to Grow Your Influence

How Cynics Derail Progress (and How to Get Back on Track)

This Place Will Never Change

The Shingo Model Series

Designing Systems That Shape Workplace Culture and Performance

Build Excellence

The Corporate Chess

Drawing on powerful stories from intersectional voices, this book delivers practical frameworks for business leaders, executives and changemakers to navigate backlash, dismantle outdated paradigms and embed diversity, equity and inclusion (DEI) into the strategic heart of their organisations.It features contributions from respected Australian leaders and advocates including Marie Coleman AO, Tracey Spicer AM, Dean Barton-Smith AM, Catherine Fox AM, Marina Go AM and Paul Klein, whose expertise and lived experience bring depth to the worldwide DEI mission. Through its focus on intersectionality and First Nations perspectives, including a co-authored, self-determined chapter from Professor Nareen Young, Professor Jane O'Leary and Josh Gilbert from the Centre for Indigenous People and Work, this book stands firmly apart from its competition. Designed for an audience of progressive leaders seeking to drive change, Rise Up: A Guide to Leading with Inclusion provides tools, case studies and the RISE model to help leaders:<ul> <li>resist silence and regression;</li> <li>invest in strategy, culture and communication;</li> <li>strengthen DEI with metrics and accountability;</li> <li>elicit a call to action that galvanises teams and communities.</li> </ul>Grounded in legal expertise and lived experience, this book transforms DEI from a compliance checkbox to a source of inspiration and sustainable advantage.

A Guide to Leading with Inclusion

Rise Up

The Shopping Cart Test

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