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Quinn S: THE QUIET LIST

THE QUIET LIST

The Faceless Creator's Playbook for Building an Email List and Digital Product Income That No Algorithm Can Take Away

Don't just design training. Design behavior change that lasts.

Your training program got good evaluations, and learners left feeling satisfied. But within weeks you discover that none of their behavior changed, and managers are asking why. Your training seemed to work in the moment, but performance outcomes aren’t where you want them to be.

With a practical, ADDIE-inspired approach, Designing Training That Sticks tackles a persistent gap most facilitators and instructional designers face every day—the gap between training and real-world performance outcomes. Author Michael L. Dorsey guides instructional designers through his Afterburn Framework—aligning learning objectives, delivery methods, and reinforcement strategies to achieve real, measurable outcomes. Real-world case studies demonstrate how to make his innovative framework actionable.

Dorsey shows you how to:
<ul>
<li>Use reinforcement tools such as job aids, indexed videos, and microlearning.</li>
<li>Build accountability structures such as learning partners and manager check-ins.</li>
<li>Choose intentional environmental design that actively supports key behaviors.</li>
<li>Engage highly motivated supervisors who care about sustained behavior change.</li>
</ul>

Your organization isn’t necessarily failing at training. But it’s probably failing to design training with the future in mind. If you’re ready to do something about that, Designing Training That Sticks is the place to start.

Turn Learning Into Lasting Performance

Designing Training That Sticks

Design AI-powered learning experiences that drive engagement, performance and measurable business impact. Learning Experience Design by Donald Clark is a strategic guide for senior learning professionals who need to modernize learning in an AI-driven world. As organizations adopt generative technologies, this book shows how to move beyond outdated course-led models and build adaptive, human-centred learning ecosystems.Focusing on the evolving role of the learning designer, this updated edition combines learning science, data insight and AI capability to help you design scalable, personalized and effective learning strategies. Drawing on research and real-world examples, it addresses the critical challenges of engagement, ethics and skills sustainability.You will learn how to: -Design AI-enabled learning experiences that adapt to learner needs - Use data, context and performance signals to personalize learning - Integrate simulations, games and workflow learning effectively - Employ ethical AI use and support sustainable skills development - Lead AI learning projects and embed learning into daily workThis book equips you to lead the transformation of learning, delivering smarter, scalable and more impactful outcomes across your organization.Themes include: learning experience design, AI in learning, adaptive learning, workplace learning, learning strategy, performance support

How to Build Effective Learning in the Age of AI

Learning Experience Design

Blending accessible theory, narrative research, and experience inside a global tech company, this book explores how remote and hybrid work are reshaping professional identity, trust, and power inside organizations-and challenges the notion that hybrid work is the natural endpoint of remote evolution.While many employees have adapted to working anywhere, many organizations haven't caught up. As return-to-office mandates clash with new expectations of autonomy and flexibility, a deeper tension is playing out: not just where work happens, but how it's understood, measured, and controlled. Beyond the Office is a pracademic guide for leaders navigating this shift. It offers practical, research-informed strategies for embedding flexible work systems, without losing the human or organizational core, and uses real-life stories, interviews, and case studies from across industries to bring theory to life and make abstract concepts actionable.Tailored to resonate with early-career professionals, middle managers, and senior leaders alike, this book earns its place on any business bookshelf with grounded insights on how leaders can foster culture, performance, and wellbeing when traditional management structures are no longer fit for purpose.

Rethinking Work, Trust, and Power in a Post-Place World

Beyond the Office

Now in it's eighth edition, with this practical book understand measuring and improving employee performance in modern organizations.Armstrong's Handbook of Performance Management by bestselling author Michael Armstrong is a core textbook for students of human resource management, organizational behaviour and leadership. Suitable for undergraduate and postgraduate study, this new edition aligns with performance management, appraisal and reward courses, while reflecting the impact of AI, digital transformation and evolving workplace practices.The book covers the full performance management cycle, including goal setting, measurement, feedback, development and managing underperformance, alongside leadership, performance culture and reward systems.This textbook includes: - Real-world examples from Microsoft, HSBC and IBM to demonstrate how theory is applied in practice across modern organizations - Practical frameworks for performance planning, measurement and evaluation - Exercises and activities to support critical thinking and application - Guidance on feedback, coaching and managing underperformance - Online resources including lecture slides, instructor materials, glossary and literature reviewWhether studying HRM or preparing for a career in people management, Armstrong's Handbook of Performance Management equips students with the knowledge and skills to manage performance effectively in today's workplace.

An Evidence-Based Guide to Performance Leadership

Armstrong’s Handbook of Performance Management

A business fable that shows leaders how to build curiosity-driven organizations In&nbsp;The Diver:&nbsp;Navigating the Depths of Curiosity and Connection to Build Organizational Flow, bestselling authors Katie P. Desiderio and Michael Frino present an engaging leadership fable about organizational level leadership. Like a diver exploring beneath the surface, effective leaders must cultivate curiosity to examine themselves, their teams, and their organizations more deeply to foster lasting development. The third installment in Desiderio and Frino's acclaimed leadership series,&nbsp;The Diver&nbsp;builds on concepts from&nbsp;The Beekeeper&nbsp;and&nbsp;The Stargazer&nbsp;while introducing fresh frameworks for organizational growth. The authors incorporate symbolic elements including thought bubbles and anchors to connect leadership principles across all three books, offering insight at the tri-level of leadership. Readers will also find: <ul> <li>Practical approaches for leaders seeking to explore what lies beneath surface-level organizational challenges and team dynamics</li> <li>Frameworks for building a culture of organizational development rooted in genuine curiosity and continuous learning</li> <li>Connections to Everything DiSC assessments developed by award-winning Wiley DiSC Partners with proven integration expertise</li> <li>An engaging narrative format that makes complex leadership concepts accessible and immediately applicable to real-world situations</li> <li>Insights drawn from Fortune 500 MedTech experience and corporate partnership programs at leading business schools</li> </ul> Perfect for executives, managers, HR professionals, and organizational development practitioners, The Diver provides leaders at every level with an accessible framework for cultivating curiosity and building stronger organizations through deeper exploration of themselves, their teams, and their cultures.

Navigating the Depths of Curiosity and Connection to Build Organizational Flow

The Diver

Text and Cases

The Dynamics of Industrial Relations

Deliver better hiring outcomes by combining AI-powered recruiting with trusted human connection. High-Tech High-Touch Recruiting is a guide for mid-career recruiters, talent acquisition professionals and HR managers who must attract, hire and retain high-calibre talent in an AI-accelerated hiring market. Written by global recruiting expert Barbara Bruno, this updated edition shows how to integrate advanced recruiting technologies with high-touch relationship-building skills to reduce early attrition, strengthen alignment and improve long-term placement success. Combining modern AI-enabled recruiting tools with a consultative, candidate-first approach, the book equips recruiters to move beyond transactional hiring and operate as trusted advisors and strategic partners to clients and candidates alike. You'll learn how to: - Combine AI recruiting tools with high-touch relationship building - Shift from transactional recruiting to trusted advisor status - Improve alignment to reduce early attrition and mis-hires - Use interview intelligence and predictive search effectively - Build candidate trust, negotiate confidently and retain top talent With practical frameworks and real-world examples, High-Tech High-Touch Recruiting helps recruiters deliver stronger hiring outcomes, increase client confidence and build lasting talent relationships in a rapidly evolving recruitment landscape. Themes include:AI recruiting, talent acquisition strategy, consultative recruiting, candidate experience, recruiter productivity, hiring technology

How to Attract and Retain the Best Talent By Improving the Candidate Experience

High-Tech High-Touch Recruiting

How can organisations use mentorship to attract, develop and retain staff from underrepresented communities? This book uses research from the Aleto Foundation and case studies from D&amp;I experts from the USA, Europe and South Africa to demonstrate how mentoring has the potential to create authentic and inclusive organizations. It also shows how mentorship benefits the mentors (reverse mentorship) and helps to pave the way for the next generation of inclusive and authentic leaders. Intended for HR managers, mentors, mentees and inclusion specialists globally, the book highlights how mentoring can lead to an increase in retention of diverse talent in the professional workforce.

Leading and Coaching Diverse Talent

The Power of Mentorship

Strategic Staffing, Sixth Edition equips both current and future managers with the knowledge and skills to adopt a strategic and contemporary approach to talent identification, attraction, selection, deployment, and retention. Grounded in research, this text covers modern staffing concepts and practices in an engaging and reader-friendly format.

Strategic Staffing

Learning and Development teams are under increasing pressure to deliver learning programmes that are both engaging and effective. But how can L&amp;D teams do this quickly and easily whilst responding nimbly to employee needs? Reimaging Learning Design showcases how L&amp;D teams can create content and systems that audiences actually want to use and that cut through the noise to deliver business outcomes in a streamlined way. By treating learning solutions as products and their end-users as consumers of these products, this book enables you to design learning that audiences will want to engage with, enabling you to capture attention and deliver measurable business impact. This book moves learning teams away from high-level theory into practical, actionable work that fits to companies of any size or industry. It provides teams with a complete system of work, showing them how to embrace a product development mindset immediately and apply it to their workflows to quickly create learning solutions that will engage their audiences. This new approach incorporates the use of AI, contemporary UX principles and a product mindset, whilst also recognising the reality of today's workplaces with guidance that reflects the realities of remote and hybrid team working setups.

How to create learning solutions for modern audiences

Reimagining Learning Design

THE QUIET LIST

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