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Travis Blakemore

Dorian Hale

Never Split the Difference

Key Insights

&lt;p&gt;&lt;span style="color: rgba(50, 49, 48, 1)"&gt;Physicians are the most trusted and dominant conduit for care and decision-making within the multidisciplinary sphere of healthcare. With increasing demands for quality care and patient satisfaction, the physician leader is well-positioned and deserves an equitable say in shaping the future of the healthcare industry.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&amp;#xa0;&lt;/p&gt;
&lt;p&gt;&lt;span style="color: rgba(66, 66, 66, 1)"&gt;This book&lt;/span&gt;&lt;strong style="color: rgba(66, 66, 66, 1)"&gt; &lt;/strong&gt;supports Angood's longtime assertion that all physicians are leaders. It is a collection of essays that detail personal experiences, observations of others, and lessons learned that paint a full picture of the roles that physicians play in society, the opportunities to maximize external expectations of leadership, and the strategies needed to fulfill personal career goals.&lt;/p&gt;
&lt;p&gt;&amp;#xa0;&lt;/p&gt;
&lt;p&gt;&lt;span style="color: rgba(50, 49, 48, 1)"&gt;The first section, &lt;/span&gt;&lt;em style="color: rgba(50, 49, 48, 1)"&gt;Beginnings,&lt;/em&gt;&lt;span style="color: rgba(50, 49, 48, 1)"&gt; explores the culture and communities of practice, kindness, and gratitude as food for the soul, and the only constant in life, which is change. Angood also discusses adversity, resilience, and persistence, as well as physician burnout and happiness.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&amp;#xa0;&lt;/p&gt;
&lt;p&gt;&lt;span style="color: rgba(50, 49, 48, 1)"&gt;The second section, &lt;/span&gt;&lt;em style="color: rgba(50, 49, 48, 1)"&gt;Knowledge of Healthcare Environment&lt;/em&gt;&lt;span style="color: rgba(50, 49, 48, 1)"&gt;, tackles the current state of healthcare, redefining the value equation with physicians as leaders, metrics, measurement, and patient safety reporting.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&amp;#xa0;&lt;/p&gt;
&lt;p&gt;&lt;span style="color: rgba(50, 49, 48, 1)"&gt;The third section, &lt;/span&gt;&lt;em style="color: rgba(50, 49, 48, 1)"&gt;Professionalism&lt;/em&gt;&lt;span style="color: rgba(50, 49, 48, 1)"&gt;, delves into trust, professionalism, altruism, forbearance, patient-centered care, caring, and compassion.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&amp;#xa0;&lt;/p&gt;
&lt;p&gt;&lt;span style="color: rgba(50, 49, 48, 1)"&gt;The fourth section, &lt;/span&gt;&lt;em style="color: rgba(50, 49, 48, 1)"&gt;Communication and Relationship Management&lt;/em&gt;&lt;span style="color: rgba(50, 49, 48, 1)"&gt;, emphasizes self-fulfilling prophecies, clarion calls, uncertainty, ambiguity, diversity, inclusion, and the value of volunteering.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&amp;#xa0;&lt;/p&gt;
&lt;p&gt;&lt;span style="color: rgba(50, 49, 48, 1)"&gt;The fifth section, &lt;/span&gt;&lt;em style="color: rgba(50, 49, 48, 1)"&gt;Business Skills and Knowledge, &lt;/em&gt;&lt;span style="color: rgba(50, 49, 48, 1)"&gt;talks about demographics, shifting models, crisis management, and catastrophes, and strategies surrounding collaboration with team members.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&amp;#xa0;&lt;/p&gt;
&lt;p&gt;&lt;span style="color: rgba(50, 49, 48, 1)"&gt;The sixth section, &lt;/span&gt;&lt;em style="color: rgba(50, 49, 48, 1)"&gt;Leadership,&lt;/em&gt;&lt;span style="color: rgba(50, 49, 48, 1)"&gt; asserts that all physicians are leaders, and that appreciation, humanism, humility, and physician leadership are essential in crisis and recovery.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&amp;#xa0;&lt;/p&gt;
&lt;p&gt;&lt;span style="color: rgba(50, 49, 48, 1)"&gt;The seventh section, &lt;/span&gt;&lt;em style="color: rgba(50, 49, 48, 1)"&gt;Growth to Move Forward&lt;/em&gt;&lt;span style="color: rgba(50, 49, 48, 1)"&gt;, explores work and life integration versus balance, complementary tensions, polarity, partisanship, ongoing progress, grief, human wellness, and ecology.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&amp;#xa0;&lt;/p&gt;
&lt;p&gt;&lt;span style="color: rgba(50, 49, 48, 1)"&gt;The final section, &lt;/span&gt;&lt;em style="color: rgba(50, 49, 48, 1)"&gt;Conclusion,&lt;/em&gt;&lt;span style="color: rgba(50, 49, 48, 1)"&gt; highlights the current state of affairs in engaged physician leadership.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&amp;#xa0;&lt;/p&gt;
&lt;p&gt;&lt;span style="color: rgba(50, 49, 48, 1)"&gt;This is a must-read for all physicians who want to reach their fullest potential and become more engaged while inspiring engagement in others. Creating a broader level of positive change in self and society is within each physician's reach.&lt;/span&gt;&lt;/p&gt;

Peter Angood

Transform Healthcare as a Physician Leader

Inspiring Growth and Leadership in Medical Careers

Literature, Cultural and Media Studies (R0)

&lt;div&gt;&lt;div&gt;This two-part volume examines current pedagogical modules, research directions and other emerging issues in public relations and communication management in Africa. In comparison to its Western and Asian counterparts, the literature on public relations management in Africa is limited, and much of it is examined through the lenses of Western philosophies and pedagogies that do not generally resonate with Africa's socioeconomic, political, and cultural contexts. This book aims to change that.&amp;nbsp;&lt;/div&gt;&lt;div&gt;&lt;br&gt;&lt;/div&gt;&lt;div&gt;Through analyzing the organizational dynamic, Volume 1 brings together contributors from across Africa to provide valuable insights into how public relations contributes to organizational effectiveness on the continent. Chapters discussed include a review of public relations research in Africa, the role of the African CEO as a public relations activist, the use of social and digital media in public relations, the measurement and evaluation of communication programs, and the implications of the fourth industrial revolution on public relations practice in Africa. Providing important pathways and overviews of public relations management in Africa, this volume not only highlights current practices but offers insights into the future of the practice within its evolving global landscape.&lt;/div&gt;&lt;/div&gt;&lt;div&gt;&lt;br&gt;&lt;/div&gt;

Albert A. Anani-Bossman

Takalani E. Mudzanani

Cornelius B. Pratt

Isaac A. Blankson

Exploring Organisational Impact

Public Relations Management in Africa Volume 1

The Anchors Mindset is a new, innovative negotiation method rooted in psychology, behavioral science and experience of what works. It offers a fundamental shift in how to view negotiations. Rethinking Negotiation is your guide to the Anchors Mindset.RETHINKING NEGOTIATION will support you to retire worn-out negotiation tactics that have been recycled a thousand times. The Anchors Mindset invites you to set new standards. Moving away from e the conventional win-lose approach and towards the creation of genuine win-win situations. Through the use of anchor points to establish common ground, foster creativity and cooperate more fully, the Anchors Mindset will guide you to find solutions that serve  long-term needs. The secret lies in the ability to harmoniously blend the rational and emotional aspects of negotiation. By orchestrating this balance, the Anchors Mindset ensures that your negotiations are not solely based on impulsive emotions or pure fact, but instead emphasizes the creation of value and the prioritization of shared success. RETHINKING NEGOTIATION is not your typical guide to better negotiation. It takes a philosophical approach, challenging you to question the status quo, step out of your comfort zone, and engage in continuous self-improvement. It encourages you to open your mind to new ideas and approaches, free yourself from conventional wisdom, and have the courage to be different. If you are ready to reinvent your negotiation strategy, then this book is your indispensable companion. Dive into the world of the Anchors Mindset and unlock the secrets of modern negotiation.

Chris Kunze-Levy

You can't open new doors with old keys

Rethinking Negotiation

Business and Management (R0)

&lt;div&gt;&lt;div&gt;This handbook discusses the role of sustainability, well-being and growth in engagement and purpose at work. When employees are dissatisfied with their job, they tend to be disengaged and less productive. Given the correlation between job satisfaction and job performance, organizations are looking for ways to increase employee engagement and productivity.&lt;br&gt;&lt;/div&gt;&lt;/div&gt;&lt;div&gt;&lt;br&gt;&lt;/div&gt;&lt;div&gt;Divided into three sections, this work opens with an examination of the concept of work, then discusses fulfillment of workforce members at mental, emotional, and spiritual levels. The next section on wellness explores drivers that advance interhuman approaches and trends, including meaning, leadership, happiness, resilience, and motivation. The last section focuses on personal and professional growth through the cultivation of an entrepreneurial mindset, but also justice, equity, and interactive flourishing through the promotion of positive trends or the conscious reduction of toxic ones.&lt;br&gt;&lt;/div&gt;&lt;div&gt;&lt;br&gt;&lt;/div&gt;&lt;div&gt;With contributions from a global cluster of scholars, this book offers readers broad perspectives on the potential nature of work as a gratifying vocation. It will serve as a horizon-expanding reference for those researching topics related to meaningful work and workplace fulfillment and thriving.&lt;br&gt;&lt;/div&gt;

Joan Marques

The Palgrave Handbook of Fulfillment, Wellness, and Personal Growth at Work

&lt;p&gt;&lt;span&gt;A toolkit for managers wanting to create inclusive cultures by addressing toxic behaviors that stagnate innovation, fracture work communities, and drive out top employees and as a lifeline for employees suffering through workplace abuse.&lt;/span&gt;&lt;/p&gt; &lt;p&gt;&lt;span&gt;Workplace Bullying: Finding Your Way to Big Tent Belonging &lt;/span&gt;&lt;span&gt;is a lifeline for people who have been targets of workplace abuse and are desperately trying to make sense of the trauma. It is a resource for partners trying to help their loved ones heal. And, it is a toolkit for managers and industry leaders inspiring to create inclusive cultures by proactively addressing toxic behaviors that stagnate innovation, fracture work communities, and drive out top employees. To simplify a complex topic and make the book readable and engaging for a wide audience, the author uses the elements of story to tell the tale of workplace bullying, zooming in on the characters, settings, and plotlines of cultures that allow and/or encourage workplace abuse. &lt;/span&gt;&lt;/p&gt;

&lt;p&gt;&lt;span&gt;A toolkit for managers wanting to create inclusive cultures by addressing toxic behaviors that stagnate innovation, fracture work communities, and drive out top employees and as a lifeline for employees suffering through workplace abuse.&lt;/span&gt;&lt;/p&gt;

Dorothy Suskind

Finding Your Way to Big Tent Belonging

Workplace Bullying

The ACR Practitioner's Guide Series

&lt;p&gt;&lt;span&gt;A light hearted guide offering step-by-step advice that empowers readers to understand and overcome the conflicts they face at work.&lt;/span&gt;&lt;/p&gt; &lt;p&gt;&lt;span&gt;Building on 20 years of workplace disputes, this book brings practical tools for resolving conflicts right into the employee’s hands. With a humorous and engaging approach, this book is a guide for everyone frustrated at work. The characters described are relatable, and the suggestions are described in a simple, easy-to-adopt plan. &lt;/span&gt;&lt;/p&gt; &lt;p&gt;&lt;span&gt;Why is conflict in every workplace? Because there are so many different types of people with different needs, and no idea how to work together. Clare Fowler provides a hilarious overview of 2 wonderful personalities and 18 difficult ones (Micromanager, Chatty Cathy, The Hulk, Inappropriate Ivan, etc.) and gives you strategies for dealing with them. Explaining common processes for resolving conflict, she provides a quick and ready guide for any employee hoping to manage conflict, rise above the fray, and move forward successfully with everyone they work with. She offers suggestions for preventing conflict from reoccurring. Worksheets and solutions explorers will help you to find an easy plan for rising above your office conflict.&lt;/span&gt;&lt;/p&gt;

&lt;p&gt;&lt;span&gt;Frustrated with your coworker? Wondering if you should show up on Monday? This humorous book walks you through the most relatable and the most annoying office personalities. Sprinkled with information on conflict resolution and illustrative examples, this work empowers you to get out of your office conflict with a simple two-step plan. &lt;/span&gt;&lt;/p&gt;

Clare E Fowler

A Light-Hearted Guide for the Heavy-Hearted Employee

Rising Above Office Conflict

&lt;p&gt;In an era of rapid technological, economic and political change, there is a growing awareness of the challenges of income inequality, employment insecurity and workplace conflict. In this context, positive relationships between management and trade unions offer an opportunity to negotiate change and create fairer and more productive workplaces. Part of the Palgrave Executive Essentials series, this engaging text is the only dedicated resource for executive learners, professionals and students of human resources and labour relations, providing a strategic management guide to employee relations in the unionised workplace. Combining theory with practical examples and tools relating to negotiations with unions and management of a unionised workforce, this book is a one-stop-shop for students, instructors and practitioners looking to supplement their understanding of employment relations with hands-on knowledge of this vitally important context. It includes case studies, reflective questions, suggested resources and further reading for additional learning. It will be a vital resource for executive education courses on employment relations and managing a unionised workforce, as well as MBA students and exec-MA students, as well as the wider practitioner community.&lt;/p&gt;


Debbie Sanders

Joseph Perry

Richard Saundry

A Strategic Guide

Collective Employment Relations

&lt;p&gt;At a time of transformation for many arts and cultural organisations, this book provides a compact, in-depth and practical introduction to effective leadership in arts organisations. It begins with an overview of leadership theories, then moves on discuss the specific tasks and challenges of leadership in the arts, including digital leadership and remote work challenges for arts managers.&lt;/p&gt;&lt;p&gt;&amp;nbsp;&lt;/p&gt;Well-balanced and concise, this book combines a sound theoretical background in management with practical knowledge from the field. The underlying view is that all employees in arts and cultural institutions are responsible for successful leadership. Bearing this in mind the overall aim of this book is to provoke interest in better leadership in the arts and to generate knowledge of leading more effectively. It will be of interest to academics in the field of cultural management, creative industries management, heritage management and leadership in the arts. Additionally, it will be of interest to professionals working in these fields and explores topics that affect every leader in the arts sector, including typical framework conditions, the most important leadership tasks and responsibilities and individual leadership styles and principles.&lt;p&gt;&lt;/p&gt;

Andrea Hausmann

Lena Zischler

The Power of Successful Work Relationships

Leadership in Arts Organisations

Philosophy and Religion (R0)

Mijntje Lückerath-Rovers

Striking the Balance in Ethical Decision Making

Moral Dilemmas in the Boardroom

Akademische Arbeit aus dem Fachbereich BWL - Sonstiges, , Sprache: Deutsch, Abstract: In this coursework dossier assignment, the pros and cons of the impact of the adoption of an English corporate language strategy by multinational companies is discussed. Afterwards, the non-verbal communication with reference to expert communication models and cultural value systems existing in a country or country cluster is explored. The maintenance, development, and conflicts of Muslim identity within modern-day Europe is also considered.The topic of the English language in companies has become increasingly important with globalization and is an integral part of international companies. The starting point for this development was the increasing internationalization of the markets more than twenty years ago. It is estimated that at least two billion people throughout the world now speak English. Because of this, more international companies are choosing English as their language of business. That is why many people believe that in today's corporate world, English is a must, and you have to speak it well. Whether English is an advantage or a disadvantage but that depends on each individual. The first argument put forward in favor of introducing English as the language of business is standardization. If everyone speaks the same language and meetings are held, people will be able to communicate effectively and efficiently. There will be no discussions or false expectations when it comes to the language used in meetings within the company, but also and especially in cross-company meetings. Consequently, you will not use interpreters for negotiations. At the time, this language mediation service was perceived as a nuisance by many parties involved and also caused high costs. This topic is becoming increasingly important today and is becoming more and more important in times of globalization.

Nico Neumann

Intercultural Competence.  The Adoption of an English Corporate Language Strategy by Multinational Companies and Non-Verbal Communication

Studienarbeit aus dem Jahr 2023 im Fachbereich BWL - Unternehmenskommunikation, Note: 1,3, Hochschule Fresenius; Köln, Sprache: Deutsch, Abstract: Innerhalb dieser Arbeit wird untersucht, wie Unternehmen erfolgreich Corporate Communication betreiben können, mit dem Ziel Mitarbeiter zu gewinnen, zu binden und zu motivieren. In diesem Zusammenhang stellt sich die Frage, welche Schlüsselkompetenzen und Handlungsempfehlungen für Unternehmen relevant sind, um eine erfolgreiche Corporate Communication umzusetzen. Besonders diese Frage ist für Unternehmen von großer Bedeutung, da eine effektive Mitarbeiterbindung und -motivation nicht nur zur Steigerung der Arbeitsleistung und Produktivität beiträgt, sondern im nächsten Schritt die Fluktuation der Mitarbeiter verringert sowie die Loyalität dieser zum Arbeitgeber erhöht.  Neben den theoretischen Grundlagen zur Corporate Communication, wie etwa dessen Ziele und Funktionen, wird innerhalb dieser Arbeit ebenfalls analysiert, wie CC als Instrument zur Mitarbeitergewinnung, -bindung und -motivation eingesetzt werden kann. Zudem wird, zur Steigerung des Praxisbezugs, ein Beispiel aus der Unternehmenspraxis herangezogen. Ziel dieser Ausarbeitung ist es, anwendungsorientierte Empfehlungen zu erarbeiten, welche Unternehmen bei der Umsetzung einer erfolgreichen Corporate Communication unterstützen.   Corporate Communication ist eine der wichtigsten Funktionen moderner Unternehmen, da diese zur effektiven internen und externen Kommunikation sowie schlussendlich zum Erfolg des Unternehmens beiträgt. Eine langfristige und gut durchdachte Unternehmenskommunikation ist im aktuellen War for Talents, insbesondere bei der Mitarbeitergewinnung, -bindung und -motivation von hoher Relevanz. Grund dafür ist, dass Mitarbeiter als treibende Kraft von Unternehmen angesehen werden.Corporate Communication setzt unter anderem an diesem Punkt an, mit dem Ziel, dass sich Mitarbeiter mit dem Unternehmen identifizieren, ihrer Arbeit mit überdurchschnittlicher Motivation nachgehen und ihr gesamtes Potenzial entfalten. Gestützt wird diese Ansicht von Zerfaß (2022), welcher in seinen Forschungsarbeiten die Notwendigkeit einer strategischen, integrierten und transparenten Unternehmenskommunikation erkannt hat.Doch wie können Unternehmen eine erfolgreiche Corporate Communication umsetzen und welche Schlüsselkompetenzen und Handlungsempfehlungen sollten beachtet werden, um Mitarbeiter zu gewinnen, zu binden und zu motivieren?

Corporate Communication zur Mitarbeitergewinnung, -bindung und -motivation. Schlüsselkompetenzen und Handlungsempfehlungen

Never Split the Difference

Autres titres sur ce thème