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James Woodfall

Cliff Lansley

The Heart of Finance

Emotional intelligence for financial planners

Introduction – 1 Hearts, Minds And Money – 2 The Client Journey – 3 Preparing For Action – 4 Initial Meeting – 5 Planning Meeting – 6 Implementation Meeting – 7 Difficult Conversations – 8 Ongoing Service Work – Conclusion – Notes – Appendix: The Trusted Adviser Method Questionnaire – Acknowledgements – The Authors

Taut, lyrical and utterly gripping - the internationally award-winning and bestselling debut A fizzing headrush of a novel about four boys coming of age on the deprived outskirts of Oslo 'A gut punch of a debut [in] hurricane prose' Times Literary Supplement 'Raw and unfiltered, I was hooked from the very first page' Service95 Last night i got woke up by marco ringing, and he was crying, he said, he died ivor, he died, and i didnt need to hear who to know, i just hung up. Ivor and Marco have been getting high since they were thirteen, started dealing at fourteen, by fifteen they were carrying knives. At sixteen years old, they hurtle from one trip to the next, one fight to the next, always watching their backs. Ivor dreams of getting out - finishing school, becoming a lawyer, marrying the girl he loves from the corner shop - but the path he's on only leads one way. In flashes of firecracker prose, shot through with rare empathy, irrepressible wit and gut-punch pathos, Oliver Lovrenski gives voice to young men growing up in a brutal and chaotic world. WINNER of the Oslo City Artist Prize and the Norwegian Booksellers Prize SHORTLISTED for the Brage Award and the Tarjei Vesaas Debut PrizE SHORTLISTED for the Oxford-Weidenfeld Prize LONGLISTED for the European Literature Prize

Back in the Day

From Ann Handley, Wall Street Journal bestselling author of Everybody Writes, comes a smart, timely, clear-eyed guide to knowing when to speed up, when to slow down, and when the shortcut costs more than it saves. You already know how to go fast. What nobody taught you is when not to. In ASAP: As SLOW As Possible, Ann Handley rebels against the false urgency baked into modern work and life—and shows you how to recognize Slowments: the moments when slowing down is not weakness, hesitation, or delay. It's the smarter move. Because when everyone has access to the same shortcuts, the real edge is knowing when not to take them. With research, brain science, vivid storytelling, and Handley’s signature wit, ASAP: As SLOW As Possible reveals the hidden speed traps that weaken our judgment, creativity, and original thinking—especially in an age when AI makes the fastest path feel like the smartest one—and gives you a practical way to know when speed is serving you and when it’s taking you farther from what matters. You'll discover: <ul><li>The Hasty Progress Illusion—why motion can feel like mastery, even when nothing lasting is taking hold</li><li>The ASAP Matrix—how to know exactly when to autopilot, when to pause, and when a moment deserves more of you</li><li>The six Slowments in life and in work—the pivotal moments when slowing down changes what happens next</li><li>How to protect your judgment in a world eager to outsource it</li><li>When choosing analog leads to sharper ideas, wiser decisions, more creative approaches, stronger relationships, and meaningful work</li><li>How to stop confusing speed with progress—and start choosing the pace the moment actually requires</li></ul> ASAP: As SLOW As Possible reveals slowness as a generative force and for the first time gives you a way to harness life’s most important slow moments. Not by doing less, opting out, or becoming the kind of person who ferments things in a shed. But by knowing when speed helps—and when it hollows out the very thing you hoped it would serve. It’s time to choose the long road when the shortcut costs too much.

When to Take the Long Road in a Shortcut World

ASAP: As Slow as Possible

Exposes the anatomy of organizational harm and how to save institutions from toxic cultures While we often read about the scandals organizations cause, we are often left wondering: why do organizations keep causing harm? Benjamin van Rooij and Nicholas Lord argue that to truly understand and address the impacts of dysfunctional workplaces we must understand the economic, social, and governmental contexts. To do so, Toxic uses dozens of in-depth case studies to connect the dots between various scandals and illustrate the deeper toxic patterns within organizations that lead to them. Each chapter recounts compelling stories of individuals caught within these toxic systems and addresses urgent societal challenges such as climate change, structural abuse, and the failures of both private and public institutions. Stories include: <ul><li>The role the US Federal Aviation Authority played in Boeing’s failure to ensure the safety of its 737 MAX airplanes</li><li>Volkswagen executives installing emission cheating software in 11 million vehicles</li><li>How Monsanto suppressed critical scientific evidence of the harmful nature of some of its most important products.</li></ul> Accessible, engaging, and full of insight, Toxic, breaks down the core characteristics of toxic organizations and equips readers with tools to unearth and prevent toxicity.

How Organizations Go Bad

Toxic

You know you have more to offer, but you're tired of waiting for a seat at the table to prove it. Most emerging leaders feel stuck in a holding pattern, believing that their ability to make an impact is capped by their current title or the person above them on the org chart. But influence isn't a reward for a promotion. It's a muscle you build in the mundane, everyday moments of your current role.In 90 Days to Grow Your Influence Clay Scroggins, bestselling author of How to Lead When You're Not in Charge, provides a daily roadmap for the "not-in-charge" leader. Drawing from his foundational work on leveraging influence without authority, this 90-day reader helps you navigate the tension of having great responsibility but very little power.Each day is designed to be a "snackable" but substantial 5-minute read, perfect for your morning coffee or the commute to the office. Through a mix of relatable stories, leadership metaphors, and spiritually grounded reflections, you'll learn how to: <ul><li>Understand Identity: Secure your worth in who you are, not just what you do or what your business card says.</li><li>Lead Yourself: Master the disciplines of self-awareness and emotional intelligence.</li><li>Choose Positivity: Cultivate a resilient, solution-oriented mindset that shifts the energy of every room you enter.</li><li>Think Critically: Stop being a passive observer and start solving problems.</li><li>Reject Passivity: Take ownership of the ground you're standing on today.</li><li>Challenge Well: Influence the leaders above you with relational equity and wisdom.</li></ul>Whether you are a new hire, a middle manager, or an aspiring executive, this book is your daily reminder that your seat on the org chart doesn't define your impact. You have everything you need to start leading right where you are. Real influence starts here.

Daily Habits for Leading from Any Level

90 Days to Grow Your Influence

Step into the irresistibly cute world of the Fuzzballs and discover a joyful guide to creativity, kindness, friendship, and self¿care packed with activities and feel¿good fun to dip into anytime.&nbsp; &nbsp; Fuzzballs’ Guide to a Super Cute Life invites you to immerse yourself in the wonderfully whimsical lives of Whisky the cat, Ollie the bunny, Timmy the tiger, and their friends, as they share their tips for living life the Fuzzballs way. &nbsp; &nbsp; With color¿coded sections and a lively, easy¿tönavigate format, you can jump straight into the activities that suit your mood, whether you want to draw, relax, bake, or reflect.&nbsp; &nbsp; For example, there are:&nbsp;<ul><li>Quizzes and personality tests to find out which Fuzzball you’re most like.&nbsp;</li><li>Comics and short stories featuring the Fuzzballs’ funny and heartwarming adventures.&nbsp;</li><li>Creative drawing guides to help you draw their favourite characters or design your own.&nbsp;</li><li>Simple, kid¿friendly recipes for delicious treats like cookies and ice cream.&nbsp;</li><li>Guides to friendship, kindness, and everyday life.&nbsp;</li><li>Gentle wellbeing tips focused on mindfulness, creativity, gratitude, rest, and self¿care.&nbsp;</li><li>Games and activities designed for both solo fun and sharing with friends.&nbsp;</li></ul> Fun, bright and bursting with personality, Fuzzballs’ Guide to a Super Cute Life is a playful companion for all readers ages 11+. &nbsp; &nbsp; Let the Fuzzballs show you how to live your cutest life.

Fuzzballs Guide to a Super Cute Life

Finger Puppet Pals

A cozy, rhyming board book for children ages 2-5 with an adorable ili pika finger puppet. A friend joins in my favorite games-- we're buddies through and through. Your friendship means the world to me. I'll always pika you! An ili pika is an adorable animal sometimes described as a bunny with a teddy bear face--and the inspiration for the Pikachu character. One such delightful ili pika plays a starring role in this interactive, cozy board book. This hands on story features simple rhyming text and an adorable, soft ili pika finger puppet.&nbsp;Young readers will love to watch Ili Pika interact with friends as they play games and share hugs! With Finger Puppet Pals, children will love to explore the plush finger puppet that shows through the cover and appears on each page of these hands-on board books, which encourage interactive play and motor skill development.

A finger puppet book

My Cuddly Ili Pika

Harriman House Essentials

The Choice Factory

How to Build a Prospecting Playbook (for Sales Leaders)

Graphic Sales

Master creative thinking in the AI age with practical tools that blend imagination and discipline for better innovation in this updated, award-winning business bestseller. Now updated with 20 percent new content, this Porchlight Business Book of the Year returns with all-new case studies and a groundbreaking chapter on creative partnerships with AI and emerging technologies. Natalie Nixon demonstrates that humans are hardwired for creativity—a competency anyone can develop by balancing wonder (awe, audacity, and curiosity) with rigor (discipline, skill-building, and attention to detail). Drawing on interviews with professionals across diverse industries—from farming to medicine to technology—Nixon reveals how inquiry, improvisation, and intuition enhance creative capacity in every kind of work. This second edition features fresh success stories from resourceful businesses that have mastered the delicate dance between human imagination and artificial intelligence in a rapidly changing world. Combining practical creativity tools with illuminating stories of innovative people and organizations, this book serves as a provocation, an inspiration, and an invitation to unleash the innate creativity within each of us. Nixon offers a dynamic approach to adaptation and innovation that allows the freedom to access our full human potential—even as technology continues to reshape how we work. This essential guide helps anyone cultivate the creative thinking needed to thrive in today’s complex business landscape.

Unleash Curiosity, Improvisation, and Intuition at Work

The Creativity Leap, 2nd Edition

Focus Beyond the Business Card: A fun, step-by-step guide to growing your pet business through community advocacy & education

Paws, People, and Prosperity

For the first time ever, one of the world's most iconic business leaders shares the story of his remarkable life and career.Ken Chenault has lived his life at the confluence of the historical forces that have shaped modern America, keenly aware of both the burdens of its past and the dynamic potential of its future. Born in 1951, when segregation was still inscribed in the laws of the land, he ascended to the peak of corporate America over the course of the next fifty years. In his thoughtful and wide-ranging memoir, Chenault reflects on his personal journey, the mentors who shaped him, and his lifelong quest to realize his own potential and make a meaningful difference in people's lives. Equal to the Task is a classic American story for our times.After joining American Express, Chenault steadily worked his way up to the very top. He led the company for almost two decades, driving market-leading innovations, before stepping down and making another surprising life choice. Eschewing the more traditional roles for former CEOs, he joined a dynamic venture capital firm, seeking to help build enduring companies that leverage technology for both profit and purpose. Over the past years, he has continued to be a steady voice of moral clarity in the public and private sectors."In these pages, I share how I managed the opportunities and challenges encountered over the course of my life and career. In doing so, I hope to convey the values I hold most dear. Values passed down to me by my ancestors, my parents, my teachers, my heroes, and my mentors. These values have guided me throughout my journey, and I consider them pivotal to meeting these extraordinary times as my country wrestles with its own identity, its future, and its role in the 21st century."

A Life Forged Between America’s Promise and Its Truth

Equal to the Task

Flow the Movie

The smash-hit movie Flowis now available as a novelisation for readers aged 8+! When Cat's home is submerged by a great flood, it finds refuge on a boat alongside an unlikely band of animal companions...Together they embark on an extraordinary journey, encountering abandoned cities, breathtaking landscapes and forgotten creatures of the deep - while discovering their capacity for courage, resilience and friendship.<ul><li>An enchanting adaptation of the Oscar-winning film beloved of audiences around the globe.</li><li>Flow is the winner of both an Oscar and a Golden Globe for Best Animated Feature, as well as a host of other prestigious awards and nominations.</li></ul>Praise for the movie:"Brimming with sentiment but notcsentimentality" - IndieWire"The animals act like animals, and that gives their adventure an authenticity that, in moments of both delight and peril, makes the emotion that much more powerful." - New York Times"Pure cinema, pure animation, pure magic" - Film Yap"An eco-parable ... bracingly fresh and unexpected" - Guardian"Mesmerising and wondrous" - Empire

Flow: The Official Story of the Movie

The Heart of Finance

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