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York S: Mind the Gap

Mind the Gap

How Leaders Bridge Today's Position to Tomorrow's Aspirations

Organizations have been promised that AI will revolutionize them. But what ends up happening is that AI ends up being introduced like standard software. When productivity is the only focus of enterprise AI, the real insights that AI can offer prove elusive. This book shows a better way. Written by leading AI expert and keynote speaker Richard Foster-Fletcher, The AI Gap explains why enterprise AI in most organizations isn't producing the insights that were promised. AI enters as a promise of new intelligence but passes through the procurement, security, legal and compliance systems built for standard software. These systems strip AI of its potential. This book traces how this happens, why it persists and what organization must change to capture the insights AI can deliver. This book will explain why the way AI is implemented keeps restricting its potential and what organization must change to capture the true value of AI. AI works best when it and employees are given the freedom to explore, challenge ideas and use AI in new and create ways. This book is about developing the structures, the environment, and the culture that allows AI to flourish in an organization as a key driver of insights rather than a simple productivity improvement.

How to Fix Enterprise AI and Get Real Insights

The AI Gap

A brutally honest journey into the world of asset management Asset management is the business of making money by investing money for other people. If you have a pension or any savings in the stock market, you are probably a customer. The active investment industry claims it can beat the market and make you rich, but it is under siege from passive competition and technological advances because of its track record of broken promises. How can the active investment business survive under such assault? Why do so many professional investors fail? Can sustainable investing save the industry and the planet? Why do fund managers become monsters? Answers can be found here.

Inside Asset Management

When Alpha Equals Beta

A practical method, backed by peer-reviewed research, for reimagining work to create your most distinctive, creative, energetic, and relatable professional self.In far too many organizations, the idea of bringing your 'full self' to the job is a liability.Emotion beyond enthusiasm for the task at hand is deemed unprofessional. Personal identity must be compressed into a carefully curated bio: relatable yet inoffensive.When people are conditioned to flatten the full social and emotional complexities of themselves, spirits dull and progress stalls, in life and in the workplace.But for a growing number of people, especially younger generations, this form of workplace culture no longer works. Surveys show that fewer individuals are willing to sacrifice their time and quality of life for a career, let alone an organization. With an increased focus on purpose, meaning, and mental health, many refuse to scrub their emotions, or the full range of their identities, to keep their professional lives separate.At the same time, in more progressive settings, the encouragement to bring people's full selves to work has sometimes unleashed more authenticity and personal revelation than managers and teams know how to handle.So how do we get it right?Lively and accessible, Human Mode features vibrant stories, expert insights, evidence-based techniques, and 'ah-ha' takeaways you can use immediately.Discover how to engage your inherent superpower - being immensely human - to unlock progress, connection, and achievement in your working life.

Unlock Your Unique Edge and Transform Your World of Work

Human Mode

In a complex business landscape, enterprise architecture can't afford to be a static governance process. Instead, architecture must be adaptive and strategic. This book shows how. Drawing on decades of experiences, Adaptive Enterprise Architecture by Rubi Kaur is a practical guide to enterprise architecture that responds to real business conditions. Explaining why traditional architecture practices are no longer effective, it shows the impact of the pressures of AI, the complexity of modern organizations both in terms of technology and structure as well as the increase of ESG, tech supply chain and geopolitical risks. The book introduces its FLOW model which covers how architecture must operate in the new world. It explains how architect can work across the entire business, build adaptive and evolving architecture, reimagine their roles as orchestrator, create adaptive and agile governance. It equips architects to operate in flow: adapting in real time, orchestrating across business, technology, people and AI. Each chapter will include reflection prompts and practical experiments. The book will feature real-world examples from financial services, telecommunications, the public sector and consulting from the authors' careers and interviews with leading practitioners.

Build Strong Operating Models and Infrastructures for Successful Organizations

Adaptive Enterprise Architecture

How to Think Differently about Thinking Differently

Smart Contrarians

Beyond Progress series

In a world where working practices are increasingly transient and technological advancement is moving at breakneck pace, the ability to adapt and learn quickly has never been more important. This ability is known as learning agility. It is about having the motivation to rapidly learn from experience and to modify, experiment and apply that learning to meet a need, often in an unfamiliar situation or context. It requires the mind and skillsets to engage with change, take risk and adapt to solve problems creatively and quickly. This book uses the authors' Intero Model, which draws on learning theory, neuroscience and psychology, to explain this vital workplace skill to those looking to cultivate it themselves and leaders who want to develop it in their teams. Full of practical guidance, this book is an essential resource on the most important workplace skill of the day.

Unlearn Habits, Absorb Information and Perform in Ever-Changing Environments

Learning Agility

AI and the Reinvention of Professional Services

The Future of Expertise

Strategy-Driven Delivery is a practical guide for senior project, programme and strategy managers who need to close the gap between strategic intent and successful execution. Written by experienced transformation experts Helen Winter and Jon Wrennall, this book shows why strategy fails in practice and how to design programmes and operating models that ensure delivery success. It provides a clear, structured approach to aligning projects with business goals while enabling trust, accountability and effective decision-making at scale. Drawing on real-world examples across financial services, IT and software development, this book equips you to: - Design programmes aligned to strategic business outcome- Build operating models that enable effective delivery- Embed governance that supports trust and decision-making- Overcome stalled progress and delivery challenges- Apply AI and automation to modern project environmentsWith practical frameworks and forward-looking insight, Strategy-Driven Delivery helps you lead complex transformation with clarity, control and measurable impact. Themes include: strategy execution, programme management, transformation leadership, operating models, project governance, AI in project delivery

Aligning Organizations, Programs and Projects

Strategy-Driven Delivery

An executive operating system for leading AI-driven strategic transformation Intelligence as a Commodity: Human Judgment as a Competitive Advantage delivers a structured leadership playbook for executives navigating AI adoption. Written by Rajeev Kapur, who built a billion-dollar business at Dell, and Jason Hunter, a senior consultant for the Blue Ocean Strategy Network, the book moves beyond AI trends to provide actionable frameworks for strategic foresight, organizational redesign, and ethical AI governance at the enterprise level. The book introduces flagship tools including HorizonAI for scenario-based strategic planning, HealthCheckAI for operational resilience assessment, and AI Deep Blue Strategy for AI-driven market innovation. Additional frameworks cover Executive Archetypes, the AI Leadership OS, AI Organizational OS, and Collective Intelligence Framework, each designed to shift organizations from reactive AI adoption to proactive, sustainable competitive positioning. Readers will also find: <ul> <li>Frameworks for assessing AI readiness and prioritizing initiatives across enterprise operations and strategy functions</li> <li>Tools for integrating human-AI collaboration while managing ethical, operational, and governance risk at scale</li> <li>Scenario-based strategic planning methods using HorizonAI to anticipate market shifts and technology disruptions</li> <li>Organizational redesign approaches for building agility and hybrid intelligence into existing leadership structures</li> <li>Guidance on embedding ethical AI governance and risk management into enterprise-wide adoption programs</li> </ul> Written for C-suite executives, directors, entrepreneurs, MBA participants, and consultants overseeing strategy, operations, and innovation, this book provides the frameworks and tools needed to lead AI-driven transformation with clear organizational design, ethical governance, and measurable business outcomes at the enterprise level.

Human Judgment as a Competitive Advantage

Intelligence as a Commodity

Orientation. Viability. Advantage

When Strategy Meets Reality

Business today remains tethered to a paradigm that is long out of date. This mindset assumes that universal answers exist: businesses can simply apply compartmentalized operations and follow linear paths to success. Experienced managers know business doesn't work this way. Where should they turn? In this groundbreaking book, Doug Garnett shows how complexity science reveals a new understanding of how business works that is as useful on the front lines as in the C-suite. This discipline--the study of behaviors in highly interconnected, adapting systems dominated by emergence--is revolutionizing fields from biology and economics to psychology and artificial intelligence. Recognizing a business as a complex adaptive system operating within other complex systems changes our perspective on everything from core concepts of demand, profit, and strategy to the nature of business success. Managers who grasp the order hidden within complexity discover not only a powerful new understanding of their role but also potential for dramatic contributions to success. The Complexity Paradigm features vivid examples ranging from local coffee shops to major corporations like PepsiCo, Boeing, Mattel, Starbucks, and General Motors as well as tech giants such as Apple and AT&amp;T. Grounding eye-opening theory in the realities of business, this foundational look at complexity offers deep insight and value for practitioners and students alike.

Using Systems Science to Drive Business Success

The Complexity Paradigm

Mind the Gap

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