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WAALM and Orenda Publications

Dorbayani M: Commanding Complexity

Commanding Complexity

Leadership Principles for Advanced AI and Machine Learning Projects

Blending accessible theory, narrative research, and experience inside a global tech company, this book explores how remote and hybrid work are reshaping professional identity, trust, and power inside organizations-and challenges the notion that hybrid work is the natural endpoint of remote evolution.While many employees have adapted to working anywhere, many organizations haven't caught up. As return-to-office mandates clash with new expectations of autonomy and flexibility, a deeper tension is playing out: not just where work happens, but how it's understood, measured, and controlled. Beyond the Office is a pracademic guide for leaders navigating this shift. It offers practical, research-informed strategies for embedding flexible work systems, without losing the human or organizational core, and uses real-life stories, interviews, and case studies from across industries to bring theory to life and make abstract concepts actionable.Tailored to resonate with early-career professionals, middle managers, and senior leaders alike, this book earns its place on any business bookshelf with grounded insights on how leaders can foster culture, performance, and wellbeing when traditional management structures are no longer fit for purpose.

Rethinking Work, Trust, and Power in a Post-Place World

Beyond the Office

Futureproof your creativity by developing the intelligence machines cannot replicate Exotic Thinking: How to Stay Brilliant in the Age of AI introduces exotic intelligence, a framework that uses the strange, peripheral, and foreign as systematic cognitive technologies to preserve the human creative edge. Sarah DaVanzo, Chief Innovation Officer at Porter Novelli and the world's first certified curiosity coach, whose methodologies have collectively generated over one billion dollars in revenue, delivers a blueprint for the next industrial revolution. Exotic Thinking presents the actionable E.X.P.L.O.R.A.T.I.O.N. technique alongside exotic training drills that help professionals and teams develop fusion skills and transform incongruous connections into breakthrough innovations. Drawing on methods from Hermeticism and alchemy to engineer systematic serendipity, DaVanzo blends Extended Intelligence with deliberate anomalous inputs to produce results that optimization alone cannot achieve. Readers will also find: <ul> <li>A radical framework for exotic intelligence that systematically leverages the unfamiliar, peripheral, and foreign to spark breakthrough creative thinking</li> <li>Practical exotic training drills designed for professionals and teams seeking to develop fusion skills that machines cannot replicate</li> <li>Methods drawn from mysticism, myth, and alchemy that deliberately engineer anomalous inputs and systematic serendipity into the innovation process</li> <li>Real-world case studies, including a TIME Magazine Innovation of the Year, demonstrating how exotic intelligence produces measurable commercial results</li> <li>Strategies for blending AI-powered Extended Intelligence with uniquely human creativity to futureproof your professional value and competitive advantage</li> </ul> Exotic Thinking serves business leaders, innovators, and Fortune 500 professionals seeking to maintain their creative relevance as AI reshapes every industry. By providing structured techniques that cultivate uniquely human cognitive capabilities, this book equips readers to generate the novel, incongruous ideas that algorithms cannot produce through optimization alone.

How to Stay Brilliant in the Age of AI

Exotic Thinking

Now in it's eighth edition, with this practical book understand measuring and improving employee performance in modern organizations.Armstrong's Handbook of Performance Management by bestselling author Michael Armstrong is a core textbook for students of human resource management, organizational behaviour and leadership. Suitable for undergraduate and postgraduate study, this new edition aligns with performance management, appraisal and reward courses, while reflecting the impact of AI, digital transformation and evolving workplace practices.The book covers the full performance management cycle, including goal setting, measurement, feedback, development and managing underperformance, alongside leadership, performance culture and reward systems.This textbook includes: - Real-world examples from Microsoft, HSBC and IBM to demonstrate how theory is applied in practice across modern organizations - Practical frameworks for performance planning, measurement and evaluation - Exercises and activities to support critical thinking and application - Guidance on feedback, coaching and managing underperformance - Online resources including lecture slides, instructor materials, glossary and literature reviewWhether studying HRM or preparing for a career in people management, Armstrong's Handbook of Performance Management equips students with the knowledge and skills to manage performance effectively in today's workplace.

An Evidence-Based Guide to Performance Leadership

Armstrong’s Handbook of Performance Management

In a world where strategy can be copied and technology is increasingly accessible; culture has become one of the few remaining sources of competitive advantage. This means that senior HR and business professionals can no longer afford to leave culture to chance so need a credible, practical way to design it on purpose and refine it at speed. This book shows them how. Written specifically for these senior practitioners, this book shows how to do a cultural diagnosis so that HR and OD professionals can assess existing systems and processes as well as company values and employee behaviours. They are then equipped to identify cultural priorities and assess where efforts are best focused. This includes examining the organization's operating model, work design and recognition systems. With expert discussion of the importance of employee communication, employee engagement and belonging as well as the difference that purpose and trust at work make to company performance, this is essential reading for all those needing to design a company culture that will support performance improvement for individual employees and the business as a whole. Most importantly, this book shows how to constantly refine company culture at speed so that it can be a key driver of sustainable performance improvement. Packed with tools, templates and frameworks, this guide is an essential playbook for all senior HR and OD practitioners as well as business leaders responsible for company culture.

A Practical Guide for High-Performing Organizations

Culture by Design

Internal communications teams have often relied on activity counts and engagement scores that describe what was done rather than what changed. This is no longer enough: they need to demonstrate clear evidence of communication effectiveness.Grounded in real-world experience, Measuring the Impact of Internal Communications shows how to measure what truly matters and highlight the outcomes that shape organizational success. It provides a four-stage, twelve-step model built around organizational alignment, meaningful outcomes, credible evidence and continuous improvement. The book explains what meaningful impact looks like inside organizations, how to define outcomes that leaders recognize, how to gather and interpret evidence and how to use insight to influence leadership and strengthen communication effectiveness.Measuring the Impact of Internal Communications includes insights and interviews from leading voices across the communication and research landscape including Kevin Ruck and Mary Welch. By equipping professionals to define, measure, understand and communicate their results effectively, this book shows why and how measurement in internal communication is now essential to business performance, leadership credibility and employee experience in an increasingly connected and data-driven world.

Translating Metrics into Meaningful Organizational Outcomes

Measuring the Impact of Internal Communications

Every career is a journey, every journey needs a compass, and behind every compass there is a navigator: a human. Set course in your career using the The Cybersecurity Compass. Blending four decades of technological upheaval with a deeply human career journey, The Cybersecurity Compass reveals how cybersecurity evolved from a niche technical craft into one of the most critical business disciplines of our time. Through personal stories, industry-defining moments, and hard-earned wisdom, Ali Waezzadah shows readers that true success in cybersecurity comes not just from technical skill, but from communication, leadership, resilience, and the courage to trust your own compass. Rather than focusing solely on technology, the book explores the human side of the profession, including the mindset needed to thrive in an ever-changing industry. Whether you are just beginning your cybersecurity career, preparing for leadership, or looking to broaden your impact, Ali offers practical insights and timeless principles to help you chart your own path with confidence, purpose, and humility.

Finding Your Direction in the Cybersecurity Profession

The Cybersecurity Compass

Understand the importance of employee engagement to build psychological wellbeing in organizations. Principles of Employee Engagement by Ramnik Singh is an outcome-focused textbook for upper-level undergraduate and postgraduate students studying Human Resource Management, organizational behavior and leadership. Grounded in organizational psychology and contemporary HRM practice, it equips students with the concepts and practical skills needed to understand, design and sustain employee engagement in diverse organizational contexts. The textbook explores the psychological foundations of engagement, including motivation, trust and safety, and examines how these concepts translate into effective HR policies and leadership practice. Students are guided through the measurement of engagement, the design of employee experience and the future challenges shaping engagement at work. This textbook includes: - Clear definitions of employee engagement and common misconceptions - Insight into the psychology of engagement, wellbeing, trust and psychological safety - Reflective questions and exercises to apply HRM frameworks to workplace scenarios - Real-world examples from organizations such as Microsoft, Netflix, Airbnb, Shopify and Zoom &gt;Whether studying HRM or preparing for leadership roles, this textbook enables students to evaluate engagement strategies critically and apply evidence-based approaches to build positive and sustainable workplaces.

Building Better Workplaces through Effective HR Practices

Principles of Employee Engagement

How can organisations use mentorship to attract, develop and retain staff from underrepresented communities? This book uses research from the Aleto Foundation and case studies from D&amp;I experts from the USA, Europe and South Africa to demonstrate how mentoring has the potential to create authentic and inclusive organizations. It also shows how mentorship benefits the mentors (reverse mentorship) and helps to pave the way for the next generation of inclusive and authentic leaders. Intended for HR managers, mentors, mentees and inclusion specialists globally, the book highlights how mentoring can lead to an increase in retention of diverse talent in the professional workforce.

Leading and Coaching Diverse Talent

The Power of Mentorship

Design AI-powered learning experiences that drive engagement, performance and measurable business impact. Learning Experience Design by Donald Clark is a strategic guide for senior learning professionals who need to modernize learning in an AI-driven world. As organizations adopt generative technologies, this book shows how to move beyond outdated course-led models and build adaptive, human-centred learning ecosystems.Focusing on the evolving role of the learning designer, this updated edition combines learning science, data insight and AI capability to help you design scalable, personalized and effective learning strategies. Drawing on research and real-world examples, it addresses the critical challenges of engagement, ethics and skills sustainability.You will learn how to: -Design AI-enabled learning experiences that adapt to learner needs - Use data, context and performance signals to personalize learning - Integrate simulations, games and workflow learning effectively - Employ ethical AI use and support sustainable skills development - Lead AI learning projects and embed learning into daily workThis book equips you to lead the transformation of learning, delivering smarter, scalable and more impactful outcomes across your organization.Themes include: learning experience design, AI in learning, adaptive learning, workplace learning, learning strategy, performance support

How to Build Effective Learning in the Age of AI

Learning Experience Design

The MIT Press Essential Knowledge series

What lies underneath digital platforms—their invisible architecture and governance that determine everything visible. Every time you unlock your phone, stream a show, or start your car, you’re entering a world shaped by thousands of engineering decisions you’ll never see. Most platform conversations fixate on their visible canopy—business models, user experience, competitive strategy—the “leaves,” in a sense. Platforms by Amrit Tiwana excavates their roots. The book begins with a simple DNA test that separates authentic from faux platforms, then traces the forces turning tractors, pacemakers, and elevators into platforms. Using the platform trinity, the author explores principles behind why platforms behave so differently, why superior technology doesn’t always win, and why—unlike products that reach a final form—platforms never stop evolving. From there the book explains platforms’ two hidden root systems: The first system, architecture, shows how Lego-like “modular” design, frozen interfaces, and prefab building blocks let thousands of outsiders contribute pieces that snap into colossal systems. The second system, governance, describes where architecture confronts human behavior. Elegant architecture flails with poor governance, so both demand discipline.

Platforms

Commanding Complexity

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