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Catalogue complet

Sullivan Mike: Workforce Intelligence

Workforce Intelligence

The People-First Playbook for Leading Your Company Through AI Transformation

Foreword by Adam Bruckman ix Introduction xi Chapter 1 The Radiating Red Dot 1 The Book That Reshaped My Thinking 9 The Fear Factor 12 A New Framework for a New Era 14 Chapter 2 Managing Your Entire Workforce 17 Keith and the Story of Workforce Management 20 Meagan and Elizabeth: Tangible Metrics and What Comes Monday 26 Chapter 3 The Workforce Intelligence Score 31 The Signal Is Behavioral 34 The J-Curve 39 Reading the Score in Four Bands 40 Chapter 4 The First Paradigm Shift: Transactional to Collaborative 43 Chapter 5 The Second Paradigm Shift: Individual to Enterprise AI Collaboration 59 Chapter 6 Start with the Job Description 71 Where to Start 76 Writing the Job Description 82 Specialist Coworkers 86 Chapter 7 Hiring Ben: The Three-Phase Lifecycle 91 Phase One: Internship 94 Phase Two: Apprenticeship 96 Phase Three: Full-Time 99 Ongoing Supervisor Education 101 Chapter 8 Building the Hybrid Workforce 105 The Five-Tier Fluency Model 112 Three Types of AI in the Hybrid Workforce 119 Training as a Sustained Cadence 124 Chapter 9 The Paradox of AI in Our Image 129 Why They Have Faces 132 The Work-Life and Personal-Life Line 136 The Reframe Stories 138 Addressing Assumptions About AI 143 Chapter 10 Owning Your Intelligence 149 Build on Top of the Models 154 Make the Intelligence Visible 156 Build the Intelligence Map 157 Compounding Intelligence 161 Chapter 11 The Humanity Test 165 The Faces 167 The Humanity Test 168 A Word We Use Every Day Now 170 What Only the Blended Workforce Can Build 171 The Deal That Has to Be Made 172 The Partnership That Wrote This Book 174 What We Still Do Not Know 175 A Final Word 175 Appendices 177 Appendix A: The WI Score Calculator 179 Appendix B: For the Individual Employee: Your Personal WI Playbook 183viii Contents Appendix C: The Work Center Framework and Irreducibility Test 187 Appendix D: The Coworker Job Description Template and Opportunity Scorecard 195 Appendix E: The Hybrid Workforce Architecture 199 Appendix F: The Intelligence Map Starter Guide 201 Appendix G: Monday Morning Checklist 203 Notes 207 Acknowledgments 215 About the Authors 217 Index 219

How to Think Differently about Thinking Differently

Smart Contrarians

A Practical Guide to Driving Change and Maximising Impact

Value-Based Thinking for Organisations and Individuals

Facilitator's Guide to Participatory Decision-Making

Corporate purpose is a fixture of boardrooms, annual reports, executives' talk, and employer branding. Yet the average effect of corporate purpose on financial performance is zero. Some firms turn purpose into concrete practices and stronger performance. Others do not live by purpose standards and create incoherent demands, poor coordination, and weaker performance. How to be part of the former group is a strategic question. The CLARITY framework developed in this book offers an answer grounded in evidence. Purpose statements, however eloquently crafted, remain stagnant without the leadership practices that embed them in employees' daily experiences. CLARITY connects the employees' purpose-based leadership experience to seven levers of performance: Commitment, Legitimacy, Autonomy, Resourcefulness, Innovativeness, Trust, and You. Drawing on extensive survey response data, experiments, simulations, and interviews with leaders in over thirty corporations, Rodolphe Durand and Harrison Munro-Clark explain why purpose succeeds in some organisations and backfires in others. For each lever, a chapter quantifies expected returns, identifies specific blockers, and provides practical do's and don'ts. Through cases including Spotify, Novo Nordisk, Boeing, and BrewDog, Durand and Munro-Clark show the rewards of effective implementation and the costs of failure. Purpose is a strategic choice, yet it pays off only when leaders do the work. Rigorous and practical throughout, CLARITY is a guide for leaders at every level who want to close the gap between purpose on paper and in practice.

Leading with Purpose for Sustained Performance

Clarity

The definitive resource for any business person who wants to improve their leadership skills.

How to Get Yourself, Your Team and Your Organisation Further Than You Ever Thought Possible

The Book of Leadership (Revised Edition)

The Disappearing Workforce

Innovations in Food Science and Technology

Handbook of Food Preservation Methods

How Creators Can Build Brands and Drive Sales

Creator Marketing & Commerce Media

What Really Drives Performance in the Age of AI

The Trust Advantage

In this inspiring book, a real-world entrepreneur shares the hard-won lessons from a journey that spans from selling frozen food in pub car parks to building a £40-million industry leader. This isn't a book about frantic growth or "winging it" through the next deal; it's a tactical guide for entrepreneurs and managers who are tired of carrying the pressure alone. By shifting from a "heroic" mindset to one of clarity and confidence, you will learn how to build a business that is resilient from the inside out, ensuring that your progress no longer comes at the expense of your family, your values - or your sanity. True sustainability is found in a simple, non-negotiable alignment:&nbsp;the Win-Win-Win. When you win as a leader by regaining control and stability, your team wins through clear purpose and trust, which ultimately ensures your customers win through reliable, consistent value. Brian Donne provides a "back-room coach" experience, utilizing "Performance Levers" and "the Mushy Ps" - from Purpose to Profit - to help you master the fundamentals that most businesses ignore. It's time to stop settling for growth that feels like firefighting and start building your "Champions League" victory. Discover how to make a decent profit, decently, and finally achieve the ultimate win: a successful business that grants you the freedom to live life on your terms.

Hard-won lessons for building a resilient and growing business

Win-Win-Win

This book is a history book documenting the CCS-Civil Communication Section - which was created by General Douglas MacAuthur during the occupation of WWII to improve communications in Japan. However, before they could work on improving the quality of communications they found they had to train the major communications companies in American Management. Ultimately this training led to the resurgence and later dominance of the Japanese electronics industry and Japan's economic miracle. Many of the teachings laid the foundation for what we call Lean and Six Sigma today. This book documents the genesis of the CCS and how three engineers helped get the Japanese economy by teaching American management and placing an emphasis on shop-floor leadership.

This book is a history book documenting the CCS-Civil Communication Section – which was created by General Douglas MacAuthur during the occupation of WWII to improve communications in Japan. However, before they could work on improving the quality of communications they found they had to train the major communications companies in American Management. Ultimately this training led to the resurgence and later dominance of the Japanese electronics industry and Japan’s economic miracle. Many of the teachings laid the foundation for what we call Lean and Six Sigma today. This book documents the genesis of the CCS and how three engineers helped get the Japanese economy by teaching American management and placing an emphasis on shop-floor leadership.

A History of the Civil Communication Section and Japanese Management

The Foundations of Lean Management

Reviving an Iconic Brand

A Levi's Story

Workforce Intelligence

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