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Sullivan Mike: Workforce Intelligence

Workforce Intelligence

The People-First Playbook for Leading Your Company Through AI Transformation

Foreword by Adam Bruckman ix Introduction xi Chapter 1 The Radiating Red Dot 1 The Book That Reshaped My Thinking 9 The Fear Factor 12 A New Framework for a New Era 14 Chapter 2 Managing Your Entire Workforce 17 Keith and the Story of Workforce Management 20 Meagan and Elizabeth: Tangible Metrics and What Comes Monday 26 Chapter 3 The Workforce Intelligence Score 31 The Signal Is Behavioral 34 The J-Curve 39 Reading the Score in Four Bands 40 Chapter 4 The First Paradigm Shift: Transactional to Collaborative 43 Chapter 5 The Second Paradigm Shift: Individual to Enterprise AI Collaboration 59 Chapter 6 Start with the Job Description 71 Where to Start 76 Writing the Job Description 82 Specialist Coworkers 86 Chapter 7 Hiring Ben: The Three-Phase Lifecycle 91 Phase One: Internship 94 Phase Two: Apprenticeship 96 Phase Three: Full-Time 99 Ongoing Supervisor Education 101 Chapter 8 Building the Hybrid Workforce 105 The Five-Tier Fluency Model 112 Three Types of AI in the Hybrid Workforce 119 Training as a Sustained Cadence 124 Chapter 9 The Paradox of AI in Our Image 129 Why They Have Faces 132 The Work-Life and Personal-Life Line 136 The Reframe Stories 138 Addressing Assumptions About AI 143 Chapter 10 Owning Your Intelligence 149 Build on Top of the Models 154 Make the Intelligence Visible 156 Build the Intelligence Map 157 Compounding Intelligence 161 Chapter 11 The Humanity Test 165 The Faces 167 The Humanity Test 168 A Word We Use Every Day Now 170 What Only the Blended Workforce Can Build 171 The Deal That Has to Be Made 172 The Partnership That Wrote This Book 174 What We Still Do Not Know 175 A Final Word 175 Appendices 177 Appendix A: The WI Score Calculator 179 Appendix B: For the Individual Employee: Your Personal WI Playbook 183viii Contents Appendix C: The Work Center Framework and Irreducibility Test 187 Appendix D: The Coworker Job Description Template and Opportunity Scorecard 195 Appendix E: The Hybrid Workforce Architecture 199 Appendix F: The Intelligence Map Starter Guide 201 Appendix G: Monday Morning Checklist 203 Notes 207 Acknowledgments 215 About the Authors 217 Index 219

China is the world's biggest carbon emitter as well as the leading producer of green energy. What lies behind this fascinating contradiction? In recent years, China has built more renewable energy infrastructure than the rest of the world combined and is leading the global shift towards electrification. The Green Superpower: How China Shapes Our Future outlines China's role as a green leader in the upcoming Fourth Industrial Revolution and illustrates how European companies can become more competitive by learning from their Chinese counterparts. Experienced journalist and regional expert Christina Boutrup explores how China is leading the move away from fossil fuels, from how affordable Chinese solar panels are revolutionising the global energy landscape to the electrification of the world's largest car market and the revolutionary implications of autonomous AI technologies. Cautiously optimistic, the author covers key geopolitical trends affecting green economic progress across the world, and ultimately serves a wake-up call: to compete with China's success, Western business leaders need to learn from their Chinese counterparts and treat the green transition as a business case. The balance of global power is poised to shift. No longer copycat manufacturers of inferior products, Chinese firms are at the forefront of the world's potential first "electrostate". Now more than ever it is vital to acknowledge the central role that China plays in the transition to green energy and to learn from their strategies. The Green Superpower is essential reading for policymakers, business leaders, and practitioners who operate at the intersection of environmental policy, security, sustainability and innovation.

How China Shapes Our Future

The Green Superpower

Sports Economics, Management and Policy

Soccer has become "big business." The aggregated market value of the first and second division teams from the "Big 5" European Leagues (England, France, Germany, Italy and Spain) is nearly EUR12 billion. Using systematic and anecdotal evidence from the "Big 5" and additional evidence from other European and some of the South American Leagues (Brazil and Argentina), this book explores the development of soccer as the world's most important team sport and addresses competitive balance across the a large number of leagues. The book also provides the reader with a thorough understanding of the market for players, coaches and referees as well as the demand for soccer, both on TV, at the gate, and in the betting office. Finally, the economic implications of pertinent recent problems, such as hooliganism and racism, are addressed.

Most of the discussion about player salaries, head coach dismissals, stadium subsidies, ticket prices and TV contracts is not very well informed and is based on prejudices. Assembling and interpreting the relevant and available information from an economic viewpoint provides the reader with a fresh new perspective on those subjects. Econometric evidence is presented in the form of graphs and figures instead of regression coefficients and is supplemented by anecdotal evidence. "Economic jargon" will be limited to a minimum in order to give readers a more intuitive understanding of the material.

Soccer has become "big business." The aggregated market value of the first and second division teams from the "Big 5" European Leagues (England, France, Germany, Italy and Spain) is nearly €12 billion. Using systematic and anecdotal evidence from the "Big 5" and additional evidence from other European and some of the South American Leagues (Brazil and Argentina), this book explores the development of soccer as the world’s most important team sport and addresses competitive balance across the a large number of leagues. The book also provides the reader with a thorough understanding of the market for players, coaches and referees as well as the demand for soccer, both on TV, at the gate, and in the betting office. Finally, the economic implications of pertinent recent problems, such as hooliganism and racism, are addressed.Most of the discussion about player salaries, head coach dismissals, stadium subsidies, ticket prices and TV contracts is not very well informed andis based on prejudices. Assembling and interpreting the relevant and available information from an economic viewpoint provides the reader with a fresh new perspective on those subjects. Econometric evidence is presented in the form of graphs and figures instead of regression coefficients and is supplemented by anecdotal evidence. "Economic jargon" will be limited to a minimum in order to give readers a more intuitive understanding of the material.

The Economics of Soccer

Conquering the Pitch

Are you ready to turn your brand into a market-dominating powerhouse? In&nbsp;The Franchise Unicorn, two leading franchise voices dismantle the outdated myths of the franchise world to reveal the blueprint for modern, hyper-growth success. Drawing on their experience as the masterminds behind over $3 billion in generated value, the authors guide you through the intersection of franchising and venture capital - the ultimate "secret sauce" for building businesses that don't just expand, but transcend their industries to achieve global scale and unicorn status. This is not a manual for the status quo; it is a strategic manifesto for the brave dreamer. Whether you are a founder looking to cash out in a big way or to capture generational wealth, or an investor seeking the next big opportunity, this book provides the practical, no-nonsense tools needed to design a system that survives the relentless filters of time and the market. Stop chasing growth for the sake of growth and learn how to master the art of the deal, leverage smart capital, and build a business of consistency and purpose that is truly designed to last.

How brands can be built to scale, dominate and attract capital

The Franchise Unicorn

Literacy in the Digital Age

Writing with AI

We all know what it's like to hold back from making a decisive move, offering our most candid feedback, or even advocating for ourselves because it was easier and safer to take the well-travelled path - but these are also the hinge points that transform reputations, relationships, and results.Drawing on a landmark seven-year study of 34,000 people, JP Pawliw and Bill Benjamin reveal a consistent pattern: in high-stakes moments people hold back an average of 7.56% of what can make the crucial difference between 'taking your shot' and regret at failing to do so. Rounded, they call this gap the 'Last 8%'. The book explores the brain function reasons for this gap and equips readers with effective tools to close the gap. Blending neuroscience, behavioural research, and stories from astronauts, Olympic athletes, Fortune 100 executives, and frontline professionals, THE LAST 8% provides a practical roadmap for acting with decisiveness in pressure situations.It teaches individuals to regulate their biology in the heat of the moment, while also offering leaders a proprietary framework - the Last 8% Culture Map - to build teams and organisations where candour, accountability and trust drive performance.

The Last 8%

Strategic Staffing, Sixth Edition equips both current and future managers with the knowledge and skills to adopt a strategic and contemporary approach to talent identification, attraction, selection, deployment, and retention. Grounded in research, this text covers modern staffing concepts and practices in an engaging and reader-friendly format.

Strategic Staffing

AI and the Reinvention of Professional Services

The Future of Expertise

In this inspiring book, a real-world entrepreneur shares the hard-won lessons from a journey that spans from selling frozen food in pub car parks to building a £40-million industry leader. This isn't a book about frantic growth or "winging it" through the next deal; it's a tactical guide for entrepreneurs and managers who are tired of carrying the pressure alone. By shifting from a "heroic" mindset to one of clarity and confidence, you will learn how to build a business that is resilient from the inside out, ensuring that your progress no longer comes at the expense of your family, your values - or your sanity. True sustainability is found in a simple, non-negotiable alignment:&nbsp;the Win-Win-Win. When you win as a leader by regaining control and stability, your team wins through clear purpose and trust, which ultimately ensures your customers win through reliable, consistent value. Brian Donne provides a "back-room coach" experience, utilizing "Performance Levers" and "the Mushy Ps" - from Purpose to Profit - to help you master the fundamentals that most businesses ignore. It's time to stop settling for growth that feels like firefighting and start building your "Champions League" victory. Discover how to make a decent profit, decently, and finally achieve the ultimate win: a successful business that grants you the freedom to live life on your terms.

Hard-won lessons for building a resilient and growing business

Win-Win-Win

Facilitator's Guide to Participatory Decision-Making

A practical method, backed by peer-reviewed research, for reimagining work to create your most distinctive, creative, energetic, and relatable professional self.In far too many organizations, the idea of bringing your 'full self' to the job is a liability.Emotion beyond enthusiasm for the task at hand is deemed unprofessional. Personal identity must be compressed into a carefully curated bio: relatable yet inoffensive.When people are conditioned to flatten the full social and emotional complexities of themselves, spirits dull and progress stalls, in life and in the workplace.But for a growing number of people, especially younger generations, this form of workplace culture no longer works. Surveys show that fewer individuals are willing to sacrifice their time and quality of life for a career, let alone an organization. With an increased focus on purpose, meaning, and mental health, many refuse to scrub their emotions, or the full range of their identities, to keep their professional lives separate.At the same time, in more progressive settings, the encouragement to bring people's full selves to work has sometimes unleashed more authenticity and personal revelation than managers and teams know how to handle.So how do we get it right?Lively and accessible, Human Mode features vibrant stories, expert insights, evidence-based techniques, and 'ah-ha' takeaways you can use immediately.Discover how to engage your inherent superpower - being immensely human - to unlock progress, connection, and achievement in your working life.

Unlock Your Unique Edge and Transform Your World of Work

Human Mode

The Disappearing Workforce

Workforce Intelligence

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