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Catalogue complet

This concise yet comprehensive guide offers highly practical insights and advice to those wanting to plan weddings as a career choice.

This concise yet comprehensive guide offers highly practical insights and advice to those wanting to plan weddings as a career choice. Chapters take the reader through all the essential steps to creating the perfect wedding, including the clients, budgeting, the venue, the ceremony, food and beverages, stationery and so on. The many business aspects of starting a career in wedding planning are also covered, including marketing and pricing strategy. Written in an engaging and highly accessible style, this guide assumes no prior knowledge of the industry and is ideal for those just starting their careers. Packed full of case studies, activities, example forms, timetables, calendars and helpful checklists, this is a guide that readers will undoubtedly come back to again and again as they gain more experience in the world of wedding planning. Written by a highly experienced ex-wedding planner, this will be invaluable reading for those looking to enter or progress in the world of wedding planning, those already working in the industry, studying an events management programme, or perhaps looking for a career change.

Haverly M: The Practical Guide to
Wedding Planning

The Practical Guide to Wedding Planning

1 Weddings and the event industry; 2 The wedding planner; 3 Where to start?; 4 Your clients; 5 The wedding budget; 6 The vision; 7 The venue; 8 The ceremony; 9 The stationery; 10 Food and drink; 11 The wedding team; 12 The wedding day

This book summarizes the 'rules of the service game' and presents the distilled lessons from three leaders' decades-long experience in consulting, teaching, and research on service, summarizing the 'rules of the game' they have learned. In particular, the authors emphasize that people (customers, employees, and managers) remain a prominent key to success in service, regardless of the level and extent of technology, robotics, and artificial intelligence (AI) involved.Embracing the social psychology of the various stakeholders and the settings in which they interact is critical for the long-term health of service organizations because this is what can yield sustainable competitive advantage. To be effective, service leaders need to understand the complexities of people so that they can create and support appropriate psycho-social contexts in their organizations.This book draws on the interrelated disciplines of social psychology, organizational behavior, and organizational psychology to distill fundamental principles that help inform the effective management of people and their organizational contexts. This book summarizes the most important 'rules of the game' on how to build effective service organizations for people to innovate, design, and co-create value.Rules of the Service Game provides a sharp and concise summary of how to manage a service organization by three thought leaders in this field. It reveals how people are central to the development of services whether those are delivered via technology, personally, or -- more likely -- a combination of these. This book deals with the organizational and contextual issues that produce the service quality marketing promotes. A central focus of the book is talent management -- how to attract, retain, and manage the talent necessary for creating and implementing the wide range of service delivery systems that will be required in the future.

Rules of the Service Game: What Service Leaders Need to Know

This book introduces students to the critical factors that influence successful culinary management and how these principles can be implemented within the workplace. It uniquely combines service delivery, culinary operations management and business development in one volume to provide student with a complete and integrated approach. It further looks at both traditional and contemporary approaches including wellbeing, nutrition, technology and sustainability.This book is essential reading for culinary students and students of related disciplines such as culinary arts, hospitality and events management.

This book introduces students to the critical factors that influence successful culinary management and how these principles can be implemented within the workplace. It uniquely combines service delivery, culinary operations management and business development in one volume to provide student with a complete and integrated approach. It further looks at both traditional and contemporary approaches including wellbeing, nutrition, technology and sustainability.International case studies of a vast range of food service operations from restaurants to gastropubs are integrated throughout to showcase how to apply ideas, models and principles in order to address management issues and solve managerial problems at three stages.This book provides students with an essential understanding of how each tier of operation will impact on overall customer satisfaction and holistic approach to culinary management. This book is essential reading for culinary students and students of related disciplines such as culinary arts, hospitality and events management.

Culinary Management

Practices of tracking and tracing have a long history, yet they are expanding in scale and scope in the digital age with important consequences for the accounts which shape our organizational and everyday lives. At a time when the benefits of traceability for assuring quality, maintaining security, and supporting knowledge-creation must be balanced with needs for privacy and accountability, Economy of Traces delivers an analysis of the implications of traceability for the many accounts we live by. Issues about why we trace, what we trace, and how we trace have become critical, and the book draws upon thinking in accounting, philosophy, and sociology to understand the different facets of traceability, including connectivity, organization, governance, risk, personhood, and knowledge generation. Through these themes, the book locates a key tension at the heart of our digital economy of traces; namely, that the more we are technically able to produce and track traces of human behaviour, the more fragile the traditional organizational forms of human oversight and accountability become. Economy of Traces develops a traceological theory of accounting to understand this tension and how tracking and oversight, while intertwined, are changing their mix in the digital age. In particular, audit trails which have traditionally underpinned human capacities for observation and governance, are being displaced and de-centered. Economy of Traces avoids both wholesale humanist critique of digital technologies on the one hand and uncritical celebration of their augmenting power on the other, in order to understand and theorize the dynamics of change in the organization of traceability and accounts production.

Traceability, Tracking, and the Accounts We Live By

Economy of Traces

This book appraises the place of partnerships in the pursuit of the 2030 Agenda across diverse international cases and tourism industry contexts. The potential for tourism to contribute to the Sustainable Development Goals is roundly acknowledged, with SDG17 (Partnerships for the Goals).

Tourism, the SDGs, and Partnerships

USS Langley and the Dawn of U.S. Naval Aviation

America's First Aircraft Carrier

Vacation Home and Resort Rentals Management

This book analyzes how human resource experts perceive that robots and evolving technologies will impact leadership behaviors and human resource management in the hospitality industry.As with any new technological innovation, organizations must balance the opportunities afforded by robots with the pressures that are placed on existing organizational process and strategy. They need to consider not only economic and technical perspectives, but also the user and organizational perspectives when determining the appropriate use and implementation of robots and other technology. Chapters in this collection explore: service robots, automation, the Green Collar Revolution, social media, and more in multiple hospitality contexts, including all-inclusive resorts and the industry in Türkiye. Robots and their Impact on Hospitality Leadership is ideal for professionals and leaders in the hospitality industry, as well as students within tourism and hospitality courses.

Robots and their Impact on Hospitality Leadership

This book advances a central and urgent thesis: in the hyperconnected economy of Logistics 4.0, cybersecurity is no longer a technical safeguard at the periphery of logistics systems but the primary infrastructure of supply chain continuity, economic security and sustainable development. Digital logistics has evolved into a cyber-physical ecosystem in which data flows, autonomous decisions and algorithmic coordination shape material reality. In this environment, cyber risk becomes systemic risk, transforming security from an operational concern into a strategic determinant of organisational legitimacy, competitiveness and resilience. The monograph reframes cybersecurity as a governance architecture integrating digital infrastructure, risk intelligence, institutional accountability and technological foresight.The book offers a synthesis, demonstrating that digitalisation, cybersecurity and sustainability are mutually reinforcing rather than competing agendas. Without secure digital architectures, transparent ESG reporting, reliable traceability and accountable automation remain unattainable. Trust is the scarcest resource in digital supply chains, generated through verifiable data, secure infrastructures and credible governance.More than a catalogue of tools or regulatory recommendations, the volume delivers an integrated analytical architecture for understanding and governing cyber risk in Logistics 4.0 environments. It shows that digital transformation restructures supply chains into cyber-physical systems whose stability, efficiency and legitimacy depend on the integrity of their digital foundations, and that cybersecurity is a collective supply-chain capability rather than an individual organisational attribute.The work sets out a governance logic that guides organisations from digitalisation to resilience, treating Information Security Management Systems, standards and security operations frameworks as instruments for stabilising inter-organisational cooperation, maintaining service continuity and sustaining market legitimacy. It also outlines practitioner and research pathways centred on federated logistics data governance, scenario-based cyber resilience exercises, digital traceability architectures and integrating cybersecurity metrics into ESG reporting.

Safeguarding the Digital Supply Chain

Cybersecurity in Motion

International Hospitality Management brings together the latest developments in global hospitality operations with contemporary management principles. It develops a critical view of the management practices and the traditional theories, analysing how appropriate they are to the hospitality and tourism industries in a multicultural context. By doing so it provides the reader with a greater awareness of the cultural factors influencing the strategies and performances of hospitality organization This book has been significantly updated since the last edition to include recent trends and developments such as:<ul> <li>New content on: theories of culture, consumer behaviour, globalization as well as technology and social media, sustainability, global politics, food and drink trends, emerging BRIC countries and service design and delivery.</li> <li>New chapter on Hospitality Operations Management looking at location strategies, supply chain management, service delivery, service failure and recovery from a global perspective.</li> <li>Updated and new international case studies throughout </li> <li>New companion website with student and lecturer resources including: Power point slides, web links &amp; video links, case study archive, review questions</li> </ul>This book is highly illustrated with diagrams, and contains a range of features such as international case studies, review questions and summaries to aid understanding and further knowledge.

International Hospitality Management brings together the latest developments in global hospitality operations with contemporary management principles. It develops a critical view of the management practices and the traditional theories, analysing how appropriate they are to the hospitality and tourism industries in a multicultural context. By doing so it provides the reader with a greater awareness of the cultural factors influencing the strategies and performances of hospitality organization This book has been significantly updated since the last edition to include recent trends and developments such as:<ul> <li>New content on: theories of culture, consumer behaviour, globalization as well as technology and social media, sustainability, global politics, food and drink trends, emerging BRIC countries and service design and delivery.</li> <li>New chapter on Hospitality Operations Management looking at location strategies, supply chain management, service delivery, service failure and recovery from a global perspective.</li> <li>Updated and new international case studies throughout </li> <li>New companion website with student and lecturer resources including: Power point slides, web links &amp; video links, case study archive, review questions</li> </ul>This book is highly illustrated with diagrams, and contains a range of features such as international case studies, review questions and summaries to aid understanding and further knowledge.

International Hospitality Management

Managing Sustainable Tourism offers a comprehensive discussion of the field of sustainable tourism from a historical perspective to the current management of sustainable tourism at the local, national, and international levels.This volume offers practical policies and plans for fostering harmonious relationships among local communities, the private sector, not-for-profit organizations, academic institutions, and governments at all levels, as well as developing management practices and philosophies for the protection of natural, built, and cultural environments while reinforcing positive and orderly economic growth. It also confronts and explains the challenges on the tourism industry with respect to overtourism, climate change and global warming. Since the third edition, there have been many important developments in the field of sustainable tourism, and this fourth edition presents updated research and information in the following ways:<ul> <li>Updated content to reflect issues and trends, including technology advances topics such as AI, smart tourism, social media, COVID-19 impacts, carbon footprint, SDGs, over/under tourism, crisis management and resilience, climate change mitigation.</li> <li>New and updated international case studies of successes and failures to reflect current challenges and practices.</li> <li>Updated and enhanced student and lecturer online resources including resources, additional case studies and practical scenarios.</li> </ul>This volume provides a wealth of information and guidance on managing sustainable tourism development and it will be invaluable to educators, students, developers, entrepreneurs, strategic planners and policymakers.

A Legacy for the Future

Managing Sustainable Tourism

A delightful compendium of musings from the master of life writing, the much-loved Blake Morrison, for those who practise the art of memoir, and those who read it.ON MEMOIR is a gloriously freewheeling exploration of narrative non-fiction, its challenges, ethics and charms, and its power to move and change us.From AI to Ethics to Politics to Sex, there is something for every reader and writer in this modern classic.Gleaned from a lifetime as a passionate reader of others' lives, as well as an unflinchingly honest chronicler of his own, Morrison's A-Z is a trove of thoughtful literary exploration, amusing observations, and fascinating finds.

An A-Z of Life Writing

On Memoir

Sustainability has become a highly important policy framework for tourism, and the ideals of sustainable development are guiding tourism developers in their planning thinking. This book provides a thorough overview of the key discussions that are focusing on setting the limits to growth in tourism development in local-global nexus. The key focus is on sustainable tourism with a further aim to rethink critically the idea of sustainability in tourism and its relations to carrying capacity, responsibility and other potential frameworks. International and case studies and examples are integrated throughout. This is essential reading for Tourism students.

Identifying the Limits to Growth in Tourism Development

Governing Tourism for Sustainability

The Practical Guide to Wedding Planning

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