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Thompson D: The Employee Engagement
Handbook

The Employee Engagement Handbook

A Leader's Guide to People, Purpose, and Performance

Build a high-performing organization by embedding psychological safety throughout the business. 

Psychological Safety in Practice is a practical, evidence-based guide for senior HR leaders and people executives who want to improve performance, wellbeing and retention by creating workplaces where people feel safe to contribute, challenge and grow.

Written by Helen Sanderson, an expert in wellbeing and health at work, this book moves psychological safety from theory into execution. It translates research into five clear foundations, mattering, voice, clarity, collaboration and growth, giving leaders a tangible framework they can apply across teams and functions.

The book then shows how to embed psychological safety across the full employee journey, from recruitment and induction to feedback, development and progression. It addresses the structural, cultural and leadership decisions that determine whether psychological safety becomes embedded or undermined at scale.

You will learn how to:
- Embed psychological safety into HR strategy and organizational design
- Build trust, transparency and inclusion across teams
- Improve performance, wellbeing and employee retention
- Run meetings, feedback and recognition without fear or silence
- Scale psychological safety from teams to the whole organization

Themes include: psychological safety, employee engagement, organizational culture, HR leadership, trust and transparency, workforce performance

An Evidence-based Guide for HR Professionals

Psychological Safety in Practice

A PRACTICAL GUIDE TO USING BRAIN SCIENCE TO INSPIRE SMARTER LEADERSHIP Why do leaders experience the same problems again and again? Miscommunication, stress, resistance, conflict. In pressure moments, old habits re-emerge. The problem isn't you, it's your brain, because no one ever taught you how it really works. This book gives you the missing leadership manual, turning neuroscience into tools you can use immediately. The Brain Instruction Manual for Leaders&nbsp;starts by explaining&nbsp;HOW&nbsp;the brain works, because it's only when you understand the context that the tools make sense, and then moves on to examine real-life, pressing leadership challenges through a brain-based lens. It explains the underlying mechanism and provides a tool or framework to address it in a brain-smart way. You will discover some of the most common leadership FAQs and how they relate to the brain-based approach explained in the book. With this book, you will be able to move your leadership to another level by: * Understanding what's happening in your brain and others'. * Spotting causes behind stress, miscommunication, and resistance. * Navigating hard conversations without triggering pushback. * Breaking patterns without relying on willpower. * Building safer, calmer, more productive teams. * Using tools that deliver results. * Leading with clarity and calm. * Building environments where people thrive. The relatable stories and simple, brain-based tools revealed in&nbsp;The Brain Instruction Manual for Leaders&nbsp;create behaviour that changes under real-world pressure. The result is more clarity, calm, and consistent impact.

What nobody told you about working with humans

The Brain Instruction Manual for Leaders

Discover how organizations can build wellbeing strategies that truly improve engagement, resilience and performance.
 
Wellbeing at Work by Cary Cooper and Ian Hesketh is the practical guide for mid-career HR professionals, people managers and wellbeing leads who want to design evidence-based approaches that reduce stress, improve employee engagement and create healthier workplaces.
 
Now in its third edition, this fully updated book reflects the changing world of work and the latest developments in wellbeing strategy. Drawing on real-world examples from leading organizations such as Rolls Royce and the CIPD, it explores the new realities of hybrid work, digital overload and an ageing workforce.
 
You'll learn how to:
- Design and deliver wellbeing initiatives across the employee lifecycle
- Address presenteeism, absenteeism and early-career wellbeing effectively
- Support employees returning after absence with empathy and structure
- Embed kindness, compassion and psychological safety into leadership culture
- Monitor and evaluate wellbeing programs using proven frameworks and tools
 
With practical models, step-by-step guidance and the latest research insights, Wellbeing at Work helps mid-career HR professionals and managers create sustainable, measurable and people-centered wellbeing strategies that deliver lasting value.
 
Themes include: workplace wellbeing, hybrid work, employee engagement, resilience, psychological safety, HR strategy, leadership compassion

How to Design, Implement and Evaluate an Effective Strategy

Wellbeing at Work

How Leaders Rewrite the Story When AI Rewrites Work

Reclaim the Plot

What if the real problem isn't that you doubt yourself, but that no one ever taught you how to use doubt well?
Doubt is often treated as a weakness in leadership. Something to overcome, hide, or silence. Yet whether it shows up as self-doubt or imposter syndrome, doubt carries insight that leaders can't afford to ignore.
In Brilliant Doubt, executive coach Jenny Williams reframes doubt as a critical leadership signal. When understood and used well, it leads to better decisions, stronger collaboration and more effective leadership in complex organizations, particularly in a world where uncertainty and change are constant.
The book introduces three forms of Professional Doubt - self, situational and systemic - shaped by the pressures and realities of modern organizational life. When leaders learn to read doubt rather than push past it, they gain greater clarity, confidence and impact.
At the heart of the book is Active Doubt, a practical approach that helps leaders turn hesitation into insight, uncertainty into movement, and questions into meaningful action.
Brilliant Doubt is for leaders who want to navigate uncertainty with courage and intelligence and who are ready to turn doubt into a strategic advantage.
All change starts with a doubt.

Doubt is the most undervalued leadership quality, and yet it is more essential than ever before. Jenny Williams makes the compelling case for harnessing doubt – your own and others’ – as a catalyst for clarity, creativity and confidence.

Harnessing uncertainty to lead with impact

Brilliant Doubt

A comprehensive introduction to managing people and organisations in contemporary workplaces. Human Resource Management is a CIPD textbook that offers a broad and applied exploration of the key principles and practices of human resource management for students preparing for careers in HR. Written by Stephen Taylor and Carol Woodhams, this fourth edition is designed for those studying HRM and people management, including learners undertaking the CIPD Associate Diploma in People Management and students at the early stages of their HR careers. The textbook covers core areas such as international people management, the employment relationship, resourcing and workforce planning, employee engagement and reward management. It also explores organisation design and development, organisational performance and the impact of emerging technologies on HR practice. Updated throughout, this edition includes expanded discussion of artificial intelligence, leadership, wellbeing at work and equity, diversity and inclusion, supported by additional real-world examples that connect theory to practice. This textbook includes: - Clear learning outcomes to structure chapters and support progress tracking - Reflective activities to consolidate understanding and encourage application - Further reading suggestions to support deeper exploration of key topics - Real-world examples that demonstrate HR concepts in practice &gt;Whether studying for a CIPD qualification or building a foundation for professional HR practice, Human Resource Management equips students with the knowledge and perspective needed to succeed as people professionals.

People and Organisations

Human Resource Management

What if the most radical thing you could do today was simply to turn up-as yourself?
 
 In a world obsessed with performance, perfection, and personal branding, Turning Up is a call to something deeper: presence, purpose, and connection. This book invites you to rediscover your place in the human system - not as a lone actor, but as a vital part of a living, breathing network. It's not about being the best. It's about being real. And being the difference.
 
 This is our moment to turn up and be the difference: one moment, one choice, one connection at a time.
 
 Inside, you'll discover:Why "just be yourself" is harder-and more powerful-than it sounds
How to move from self-doubt and comparison to genuine self-awareness and self-acceptance
Practical exercises and thought experiments to help you see yourself (and others) more clearly
How to make a positive difference - one moment, one choice, one connection at a time




 
 Turning Up: Taking Your SELF to Work is your invitation to break the mould. Ian Harrison, co-author of The Enabling Manager, skilfully guides the reader drawing on an eclectic range of ideas from philosophy, religion and science, and decades of experience helping leaders and teams thrive. He exposes the myths that keep us stuck and offers a practical, compassionate roadmap for showing up as your true self at work and beyond.
 
Ready to be the difference? Order your copy of Turning Up: Taking Your SELF to Work and start your journey today.

Taking Your SELF to Work

Turning Up

This book integrates people management trends, practices, concepts, and principles from an experienced lens, with theoretical and practical aspects of managing the employee experience in the workplace. It brings a fresh perspective of managing employees with relevant case-lets, snippets, exercises, fireside chats with industry experts, and self-assessment tools, all set in varying contexts.This volume is meticulously designed through an input-output approach, addressing the methodological process of managing employee experience. This diverse content reflects the multifaceted challenges encountered in real-world scenarios. Adopting a simple, engaging conversational tone, it makes even the most complex topics accessible to readers, especially those with little to no background in people management. The book acts as a bridge, connecting theoretical knowledge with practical application, thereby equipping future leaders with the necessary skills to excel in the dynamic landscape of employee experience management.This volume would be an indispensable resource for students, researchers, practitioners, and teachers specializing in Employee Engagement, Talent Management, Human Resource Management, Organizational Behaviour, and General Management. Its comprehensive approach not only educates but also prepares readers for real world challenges, making it an essential tool for aspiring business managers and corporate leaders.

The New Normal

Employee Experience Management

Creating Success series

Learn how to build your confidence and enhance your career by mentoring in the workplace.

Build Relationships that Challenge and Guide

How to Mentor

Bold Quiet Warrior is an invitation to unlock the leader already in you.

Not through volume or visibility, but through practice-through preparation, responsibility, and care.

Drawing from a life shaped by family legacy, movement work, and leadership inside institutions, Diallo K. Brooks reflects on the quiet disciplines that sustain change over time. This book does not offer formulas or shortcuts. Instead, it explores what leadership asks of us when the spotlight fades: earning voice through preparation, stewarding power without ego, honoring capacity, and building what lasts.

Bold Quiet Warrior speaks to organizers, public servants, institution¿builders, and anyone who feels the pull of responsibility but resists performative leadership. It is for those who understand that leadership is not something bestowed or claimed-it is something already present, waiting to be practiced with intention.

This is not a story about arrival. It is an invitation to alignment. To lead from where you are. To stay when the work is slow.

Leadership does not always announce itself. Sometimes it begins quietly, when you choose to step forward.

Bold Quiet Warrior invites you to unlock that choice.

Bold Quiet Warrior

From Privilege to Purpose: Unlock Resilient, High-Impact Leadership Your ability to lead with courage and clarity in uncertain times depends on mastering both your inner journey and the external challenges you face. The Unlikely Leader shows you exactly how. In this powerful new work, Abdurahman Afia draws from a deeply personal narrative of privilege, hardship, and hard-won leadership breakthroughs to offer a roadmap for mid to senior-level leaders seeking resilience, confidence, and high-performance teams. Abdurahman, CEO of Afia Partners, anchors his writing in decades of progressive leadership experience and leadership development facilitation. He has guided multicultural teams across continents, transforming cultural complexity into collective strength. This book weaves vivid case studies - real stories of executives navigating disruption - with his custom-designed coaching frameworks and interactive tools. You'll gain actionable insights on building resilience, managing ambiguity with grace, and cultivating leadership presence that drives results. His engaging facilitation style, grounded in analytical rigor and psychological insight, ensures that each chapter equips you with practical, immediately applicable strategies - not abstract theory. The Unlikely Leader: How to Succeed, Even When the Odds Are Against You&nbsp;empowers you to transform adversity into leadership advantage. Inside, you will find: <ul> <li>Case studies illustrating the transformation of real-life executives under pressure</li> <li>Bespoke leadership development frameworks tailored for multicultural, global teams</li> <li>Tools and reflection exercises to embed resilience and adaptability into daily practice</li> <li>A narrative-driven approach that humanizes leadership lessons through personal storytelling</li> <li>Analytical models balanced with behavioural insights for actionable, measurable growth</li> </ul> Equipping readers to lead with intention, clarity, and empathy, The Unlikely Leader is ideal for mid- to senior-level managers, C-suite executives, HR and L&amp;D professionals, entrepreneurs, and business owners aiming to elevate their leadership in dynamic environments. It is particularly well-suited for courses in leadership development, executive coaching, or organisational behaviour, as part of MBA, Executive MBA, or professional development curricula.

How to Succeed, Even When the Odds Are Against You

The Unlikely Leader

How do I ensure that employees have the skills that the business needs to succeed? How can I use insights from neuroscience to motivate and engage the workforce in learning and foster a culture of continuous development? This book shows you how. 

The Learning Organization is a practical book which shows senior learning and development (L&amp;D) professionals how to develop a learning culture that will upskill, develop and engage employees. It explains why traditional corporate learning models are costly and ineffective and outlines the business case for self-directed learning. This book covers how people learn and explains the science behind self-directed learning including the neuroscience of motivation, memory, cognitive load and behaviour change. It also explores how learning habits can be formed and sustained in the workplace. 

Written by a leading voice in the L&amp;D space, The Learning Organization provides guidance on how L&amp;D must transition from content providers to learning enablers, explains that technology can facilitate learning but is not the solution and offers advice on how to create a culture of continuous learning throughout the whole organization. This book covers how to measure the impact of self-directed learning and address potential concerns from employees about this approach. There is also essential guidance on how to ensure that self-directed learning is accessible to all, and bias-free.

Using Self-Directed Learning to Drive Workforce Engagement and Performance

The Learning Organization

The Employee Engagement Handbook

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