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Rosenfield R: The California Pizza
Kitchen Story: How Two Federal Prosecut

The California Pizza Kitchen Story: How Two Federal Prosecutors Changed the Way America Eats Pizza

How Leaders Bridge Today's Position to Tomorrow's Aspirations

Mind the Gap

When was the last time you thought something through by yourself, without a screen? The brain rot happens quietly. You stop drafting emails and start approving them. You cannot answer a question without checking your phone. You stop wrestling with the idea and start accepting the summary. Every shortcut feels like a win until you've outsourced your mind to machines that don't doubt, don't feel, and don't care. The atrophy is subtle; the cost is staggering. It's the promotion lost to the person who can still reason out loud. It's your child freezing at an open-ended question because no one ever let her sit in the discomfort of not knowing. We are becoming a generation that prompts brilliantly and thinks almost nothing, and it feels so good we don't even notice. Use Your Brain is a field guide for sharpening your creativity and original thinking when the generic answer is always a tap away, whether it's in the boardroom or around the kitchen table. From CEOs to artists to students to parents, the most effective navigators of the modern era have one thing in common: they aren't afraid to pick up a new tool, but they know exactly when to put it down and think for themselves. Drawing on years of research, globally-recognized leadership expert Erica Dhawan delivers common-sense habits for protecting your judgment that you can start building tonight. You will learn how to catch yourself on autopilot before you act, how to interrogate an answer that looks finished, how to separate signal from noise under pressure, and how to own a decision instead of laundering it through a machine. The window to keep your edge is still open, but not for long.

Think Deeper in a World on Autopilot

Use Your Brain

The proven way to respond to high-conflict healthcare situations—without making them worse. BIFF for Healthcare delivers a practical, evidence-based approach to one of the most pressing challenges in modern healthcare: managing emotionally charged, high-conflict communication without escalating risk, burnout, or complaints.Adapted from Bill Eddy’s internationally recognized BIFF Response®&nbsp;Method (Brief, Informative, Friendly, Firm), this book translates a proven conflict-communication framework into real-world healthcare settings. Readers learn how to respond effectively to demanding patients, distressed families, high-conflict colleagues, and disruptive physicians—while maintaining professionalism, boundaries, and patient safety.Designed for time-pressured clinical environments, BIFF techniques can be learned quickly and applied in minutes during daily practice, including emails, documentation, and face-to-face interactions. The approach reduces escalation, strengthens trust, and supports clearer communication under stress—key factors in improving patient experience and protecting staff well-being.Written for a broad professional audience, BIFF for Healthcare is relevant to physicians, nurses, administrators, HR professionals, risk managers, and patient-relations teams. As the fifth volume in the established BIFF Conflict Communication Series, it builds on a model already adopted by organizations worldwide.Ideal for onboarding, continuing education, and professional development programs, this book offers healthcare organizations a practical tool for safer communication, stronger teams, and more resilient care delivery.

Reducing Conflict with 3 Simple Skills

Biff for Healthcare

A cultural journey through the world of fragrance, weaving together ancient tradition and modern artistry to tell the untold history of our favorite perfume trends of today. Scent’s grip on how we feel and what we remember is distinct from our other senses. Unlike sight, sound, taste, or touch, smell bypasses the brain’s central relay, going straight to the limbic system where we process emotions and store memories. This means that a single whiff of perfume can instantly evoke nostalgia, moving us in ways we cannot always explain. Perfume has fascinated every civilization for millennia, evolving from a tool for ancient rituals to a $50 billion global industry. But long before France bottled its fame, Arabia perfected the art of scent—not just as a measure of beauty and attraction but also as a display of power. Yes, Chanel revolutionized fragrance with No. 5, Guerlain’s Shalimar reshaped how the East was imagined, and Tom Ford’s Oud Wood brought the scented wood to the streets of London, Paris, and New York. But places like the Arab gulf, North Africa, East Asia, which gave the world much of these ingredients and techniques, have been written out of their own history. Based on months of on-the-ground reporting across four continents, Egyptian American journalist Ola Salem provides a first-hand account of the perfume monopoly, interrogating the “fraghead” revolution, debunking industry stereotypes, and examining what the future of fragrance will look like. From Cleopatra’s perfume factories to the modern-day Sephora counter, from the jasmine fields of Egypt to the frankincense trees in Oman, Salem takes readers on an immersive cultural journey to shine a light on the oft-overlooked corners, cultivators, and creators of the fragrance world.

Scent, Power, and Empire

The Lost History of Perfume

In the fashion and beauty industries, relevance is everything, and innovation is critical to survival in competitive markets. Denise Hardesty Sutton presents a selection of curated case studies to highlight how innovation, often shaped by specific historical, cultural, economic, and socioeconomic influences, is a key factor in pivotal events initiating fundamental change. Drawing on relevant contextual elements and insights from the entrepreneurial impulse-both inside and outside of traditional economic systems-Sutton covers a variety of turning points within the industries, including the introduction of maternity and plus-size women's apparel (Lane Bryant), new textiles, (DuPont's Kevlar), luxury streetwear (Dapper Dan), creative upcycling (feed sacks), new cosmetics markets (Fashion Fair), and business models in beauty (Weleda, Dr. Hauschka). As Sutton examines each case, she positions it within its unique context to illuminate the cultural meanings and impacts of its development alongside wider industry trends like the turn to inclusivity and the growing use of technology in pursuit of efficiency, product development, and problem-solving.

Case Studies in Innovation

Fashion and Beauty

A manifesto in lectures about the material conditions and absurdities of being a writer and adjunct professor under capitalism-by turns funny, angry, despairing, and hopeful-from a writer who "has invented a new form" (Annie Ernaux). 
 
 In the spring of 2025, Heroines and Drifts author Kate Zambreno taught a weeklong nonfiction "craft" lecture at Columbia University, thinking through the crises of the adjunct loop in the United States and the question of labor and writing in publishing and the university. This project became more absurd, and more urgent, as the Trump administration quickly turned to authoritarianism and the university became complicit with the administration, creating a dystopian and paranoid atmosphere in which students were kidnapped from university housing and student protestors were expelled. How can we study together and create under such conditions? 
 
 The resulting essays are funny, angry, often in despair, and somehow also full of optimism as to the future of writing, even amidst the collapse of the institutions meant to support writers and students. Zambreno engages with texts including Sofia Samatar's Opacities, Fred Moten and Stefano Harney's The Undercommons, Noémi Lefebvre's The Poetics of Work, Heike Geissler's Seasonal Associate, and Samuel Delaney's Times Square Red, Times Square Blue. 
 
 A craft book against a "craft" divorced from political and material realities, Against Nonfiction is for anyone trying to write and make art in impossible times.

Writing Through Capitalist Realisms

Against Nonfiction

A workbook designed to guide the bereaved through grief using a clinically-informed, structured storytelling method, this book gives readers the ability to disclose their suffering and work toward healing and reconcile with their loss using narrative writing. Based upon her research and the 'expressive storytelling' method she created, Linita Eapen Mathew calls upon her own experiences losing her father along with carefully structured narrative exercises to teach readers how they can write, re-examine, revise, and re-write their grief story to work towards a point of clarity and release. Leaning into grief theory and trauma-informed and therapeutic writing research, Writing Through Grief allows readers to create a complete and consistent account of their experiences to help them process events that unfolded, release trauma, and relieve the intense reactions and responses to the loss of both the living and the deceased. With each chapter combining Eapen's personal narrative with expressive storytelling exercises alongside discussion of the research behind them for context, this book offers readers a creative, productive but emotionally sensitive approach to handling grief. Whether guided by a trained psychologist, a workshop instructor or writing in the comfort of a personal space, writers can disclose their suffering and work toward healing and reflection through creative writing.

An Expressive Storytelling Workbook

Narrating Your Grief

Why communities and markets thrive when restaurants invest in their people and the planet Half of all restaurants will fail before their fifth year in operation. With food, rent, and energy costs skyrocketing, restaurant owners struggle daily to keep the lights on. In today’s climate, it can seem like an unattainable luxury to pay higher wages or source sustainable ingredients. Beyond the Plate reveals why it is an imperative. Katherine Miller presents engaging profiles of Michelin-starred chefs and James Beard award nominees and winners such as Jill Marie Tyler of Rye Bunny in Washington, DC, and Kyle and Katina Connaughton of SingleThread in Sonoma County, who share the secrets of running just, green, and profitable restaurants. By reducing waste, partnering with local farmers, and developing worker-forward business models, they are cutting costs, creating uniquely delicious menus, and providing a top-flight dining experience. These eateries are not just keeping the doors open. They are changing the entire industry and the food system itself. Miller describes how top restaurant owners and chefs are making a difference by supporting agricultural practices that improve soil health and lower carbon emissions. By paying employees a living wage instead of relying on an antiquated tipping system, they are creating stable incomes for workers and families, broadening healthcare access, and fueling economic vitality and growth. Drawing lessons from some of the world’s most sustainable and successful restaurants, this inspirational book shows how the rewards of green and just practices go far beyond the plate, benefiting not only restaurateurs and customers but entire communities and the earth that nourishes us all.

How Restaurants Do Well by Doing Good

Beyond the Plate

&nbsp;What separates managers from true leaders?After more than three decades leading teams at some of the world's most influential companies, including Microsoft and Samsung, Harry Patz Jr. has learned that leadership is rarely found in organizational charts, management theories, or corporate buzzwords. The most important leadership lessons are often the unwritten ones.In&nbsp;Unwritten Rules of Leadership, Patz shares a practical, witty, and deeply personal guide to leading people, navigating change, and building organizations that thrive. Drawing from real-world experiences in technology, business transformation, sports, history, military leadership, and even classic films, he distills hard-earned lessons into actionable principles leaders can apply&nbsp;

An Insider's Guide to Leading and Managing

Unwritten Rules of Leadership

Leading experts on greenwashing offer a playbook for achieving competitive advantage by combatting misleading claims and building trust. Greenwashing has reached epidemic proportions, and consumer confidence in business sustainability commitments is falling. Those most affected by greenwashing are genuine green firms, and companies truly committed to sustainability goals can find it hard to communicate their commitments and distinguish themselves in this sea of greenwash. These companies need to confront their rivals head on to win the trust of stakeholders. From Greenwash to Green Trust offers a new paradigm for how to gain and maintain competitive advantage in a world of exaggerated green claims. &nbsp;&nbsp;Building on more than a decade of research on greenwashing, Tom Lyon and Wren Montgomery offer a three-step approach for companies determined to rise above their greenwashing competitors:&nbsp;&nbsp; <ul> 	<li> 		Understand why trust has been broken: First, learn how greenwashing works, and hurts, in today's world.&nbsp;&nbsp; 	</li> 	<li> 		Build trust: Then, look in the mirror, acknowledge your own shortcomings, and substantiate your company's commitment to sustainability goals. 	</li> 	<li> 		Leverage trust: Finally, create powerful relationships to outcompete greenwashers and turn integrity into lasting advantage. 	</li> </ul> In the end, the message of From Greenwash to Green Trust is a positive one. While there are plenty of businesses doing the "right" thing on sustainability, with this novel strategic approach to beating greenwashing, businesses can center transparency and trust—to restore consumer confidence and support rapid growth.

How Honest Firms Win in a World of Spin

From Greenwash to Green Trust

A New Approach to Technology Leadership

The Real CIO

In 1971, Surinder Arora stepped off a plane at Heathrow, a thirteen-year-old boy with limited English who was sent from the Punjab to find a future in a country so far from home. He had to learn a new language and discover shocking truths about his own family - all while working twice as hard as anyone else to prove his worth.

He never imagined that decades later, he would own the very skyline he first saw from the airplane window. From his early days as a waiter at the Penta hotel and trading on the Blackbushe market stalls to building a billion-pound empire, Surinder's journey is a masterclass in grit and Plan B thinking. Navigating the racial tensions of 1970s Britain, the 2008 financial crash and personal tragedy, he turned a struggle for survival into a legacy of hospitality.

Candid and inspiring, this is the definitive story of how one man conquered the high-stakes world of aviation hospitality.&nbsp;

Risk, Resilience and the Making of a Business Empire

Barefoot Billionaire

The California Pizza Kitchen Story: How Two Federal Prosecutors Changed the Way America Eats Pizza

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