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Moreau C: Surviving the Year You Got
Laid Off

Surviving the Year You Got Laid Off

Surviving a Layoff - A Month-By-Month Guide to Benefits, the Job Search, and Your Safety Net

Build a repeatable capability to create customer value propositions that win in AI-accelerated B2B markets.Creating Customer Value Propositions With AI is a practical guide for senior commercial leaders, sales directors, key account managers and product leaders who need to develop differentiated offers, align cross-functional teams and turn customer insight into measurable revenue growth. Written by Cranfield Visiting Fellows Richard Brooks, Sue Holt and Mark Davies, this book introduces the Offer Development &amp; Innovation (ODI) framework, a three-phase system covering customer needs analysis, offer ideation and customer value proposition development. It shows how AI can support each phase by strengthening analysis, coaching teams and accelerating the work required to build offers customers understand and act on. Moving beyond prompt engineering, this book helps leaders use AI as a strategic partner in complex B2B environments. It equips you to: - Diagnose root-cause customer needs - Build cross-functional offer processes - Quantify value in customer language - Apply AI across ODI stages Shift toward value-based growth Featuring real-world examples from Pfizer, Siemens, ThermoFisher, Grant Thornton, Zoetis and Nylacast, Creating Customer Value Propositions With AI demonstrates how organizations can create unique customer value repeatedly, systematically and faster than the competition.Themes include: customer value propositions, B2B sales strategy, AI for business, offer innovation, value-based selling, commercial transformation

How to Build an Offer that Outsmarts the Competition

Creating Customer Value Propositions With AI

The Fortuity Elements that Influence Accident Outcomes

The Safety Luck Factors

This book explores the nature of Indian management and how it can be institutionalized. With an in-depth historical perspective and a thorough analysis of four types of Indian organizations - traditional family-owned private sector, public sector, governmental departments and multinationals - it highlights the styles, policies and guidelines for management practices in Indian organizations. The contradictions in the Indian system between stated policy and actual practice have also been brought to the fore.This book investigates what a "workable" Indian management system can be in different types of organizations. Through a historical perspective, it studies the evolutionary changes that the system has undergone since ancient times. It comprehensively brings together relevant concepts with examples and case studies, along with those of emerging technologies like artificial intelligence and robotics.The book will help students of management as well as managers understand the distinct nature of the Indian style of management. It will be useful to the students and teachers of business studies and management. It will also be an invaluable resource for entrepreneurs, corporate managers and business consultants.

Uncovering the Concepts of Organizational Development

Indian Management

Lead with inspiration. Thrive at the top. Leadership at the highest levels can feel overwhelming and isolating. CEOs, executives, and business owners often face intense pressure to perform, deliver results, and inspire others—yet struggle with burnout, disconnection, and self-doubt. In It’s Lonely at the Top: CEO Strategies for Inspiring Yourself and Your Top Team, Nancy MacKay offers a proven framework for mastering self-leadership before leading others. Drawing on two decades of experience with more than five thousand leaders, she reveals how to prioritize health, strengthen relationships, reclaim time, and develop resilience. Readers will learn how to inspire themselves daily, build unstoppable confidence, and create organizations fueled by trust and impact. Instead of sacrificing well-being for success, MacKay shows how leaders can achieve both. This essential guide is for CEOs, executives, and aspiring leaders ready to move beyond isolation and pressure into clarity, confidence, and lasting influence.

CEO Strategies for Inspiring Yourself and Your Team

It's Lonely at the Top

An expert-led, practical guide to management that redefines what it means to lead people with purpose and impact.

Becoming the Manager You Mean to Be

The Good Boss Project

Organizations rise and fall not on talent, but on systems. In an ever-accelerating world, most people try to cope with stressful situations by working harder, reacting faster, or hoping for the best. But what you need when you're feeling overwhelmed isn't a white-knuckle effort; it's a better system.Built Bulletproof offers a universal preparation framework for handling whatever situation life might throw at you. Field-tested by Raytown, MO Chief of Police Robert J. Kuehl with over a forty-year law enforcement and leadership career, currently serving as a Chief of Police, this paradigm has been proven at the command level in crisis situations, the corporate environment, the military and everyday life. It will transform your approach to risk, decision-making, and accountability to move you out of chaos and into clarity.You'll learn to separate the truly important from the merely urgent, to build processes that won't buckle under pressure, and to create a continuity of operations for yourself, your family, your team, and your organization. This isn't a theory--it's a system practical in any situation from leading a city through crisis to teaching a teenager to drive. Built Bulletproof is your roadmap to calm, confident leadership, professionally and personally, teaching you how to: - find focus in complex situations - make better decisions under pressure - structure accountability without building a culture of fear - replace high-pressure drilling with low-stakes practice.If you're responsible for people, resources, or outcomes in government, public safety, business, education, or the military, read Built Bulletproof to prepare for times when effective leadership matters most.

Strategies for Calm, Clarity, and Control in Decision-Making

Built Bulletproof

Build operational resilience that helps your organization withstand disruption, meet regulatory expectations and adapt to emerging risks.Operational Resilience in Practice is a practical guide for operational resilience, operational risk, business continuity and compliance professionals responsible for turning resilience into an effective organizational capability.Written by former regulator and experienced resilience professional Chris Knox, this book provides practical guidance across the entire operational resilience lifecycle. Drawing on interviews with leading practitioners and real-world examples, it shows how to strengthen resilience while navigating regulatory requirements, including the EU Digital Operational Resilience Act (DORA) and an increasingly complex risk landscape.Learn how to: - Define critical services and map their underlying dependencies - Set impact tolerances and strengthen resilience testing - Manage outsourcing, cloud, SaaS and concentration risks - Embed operational resilience into technology and systems architecture &gt;Covering scenario and stress testing, incident response and continuous improvement, Operational Resilience in Practice helps you build a robust resilience program that protects critical services, strengthens decision-making and enables your organization to respond and adapt when disruption occurs.Themes include: operational resilience, operational risk management, DORA, business continuity, resilience testing, third-party risk

A Guide to Framework Design and Implementation

Operational Resilience in Practice

Build an AI security operating model that manages risk, strengthens governance and enables AI to scale securely. AI Risk Management is a practical guide for AI risk owners, GRC managers, AI governance managers and technology risk professionals responsible for managing the security risks of AI.Written by security expert Rafah Knight, this book shows how to make AI security operational, measurable and embedded into existing business processes. It provides practical guidance on establishing ownership and accountability for AI risk, designing effective governance structures, implementing policies and controls and managing third-party AI vendor exposure.Drawing on real-world examples from financial services, retail, the public sector and healthcare, learn how to: - Build an effective AI security operating model - Establish clear ownership and accountability for AI risk - Design AI governance policies, controls and assurance processes - Measure AI security and operational risks effectively - Manage third-party AI vendor exposure at scaleAI Security gives you the practical structures and controls to operationalize AI assurance, strengthen AI governance and support secure AI adoption at scale.Themes include: AI security, AI risk management, AI governance, GRC, AI assurance, third-party AI risk

How to Scale AI Securely

AI Risk Management

Navigate the MBA research journey with clear methodology, structure and confidence. Research Methods for MBA Students by Emmanuel Mogaji is a concise and practical textbook designed for postgraduate students undertaking business research modules and projects. Recognizing the time pressures and applied focus of MBA and Masters programs, it provides a structured pathway for completing a dissertation or company-based research project within tight deadlines.Mirroring the key stages of the research process, the book guides students through topic selection, refining research questions, conducting a focused literature review and choosing appropriate qualitative or quantitative methods. It then supports effective data collection, rigorous analysis and the presentation of meaningful, actionable findings. A distinctive three-month completion framework provides a clear timeline that aligns with MBA program structures, helping students manage milestones and maintain momentum.Grounded in real-world examples from organizations including AstraZeneca, Bentley Motors, the NHS, Holland and Barrett and Railway Operators, Emmanuel Mogaji connects academic research principles with applied business problem solving. This textbook includes: - Clear learning outcomes aligned to postgraduate research modules - Worked examples demonstrating each stage of the research process - Key concepts and terms to support methodological understanding - Exercise questions and real-world examples with applied tasks - A structured three-month completion framework for project planningSupported by online lecturer slides and a comprehensive lecturer's manual with exercise answers, Research Methods for MBA Students equips postgraduate learners with the skills and structure needed to deliver credible, practice-oriented research.

Completing Projects and Dissertations

Research Methods for MBA Students

Attention First

Security, Audit and Leadership Series

Organizational Debt and AI Failure: Why Your AI Project Fails challenges the assumption that unsuccessful artificial intelligence initiatives are primarily caused by weak models, insufficient computing power, or poor technology choices. Instead, Scott Andersen argues that AI often fails because it is introduced into organizations carrying years of unresolved structural debt.The book presents a practical framework for identifying and managing five interconnected forms of organizational debt: technical, data, personnel, security, and embedded debt. Technical debt creates fragile architectures and brittle integrations. Data debt undermines meaning, lineage, context, and trust. Personnel debt appears through skill gaps, unclear responsibilities, burnout, and dependence on a few critical individuals. Security debt weakens identity, governance, assurance, and accountability. Embedded debt connects them through undocumented assumptions, informal processes, workarounds, and hidden dependencies.AI does not necessarily create these weaknesses-it exposes and accelerates them. Processes that remained stable through human judgment and manual intervention can collapse when automated systems begin operating continuously and at machine speed. What appeared to be resilience may have depended on people quietly compensating for organizational problems.Drawing on decades of enterprise architecture and technology experience, Andersen explains why promising pilots become trapped in "pilot purgatory," why local improvements can increase systemwide risk, and why failures frequently emerge at the seams between technologies, teams, data, and decision authorities. He introduces practical concepts and measures-including Total AI Debt Exposure and Total AI Operational Pressure-to help leaders make risk visible and actionable.This book is written for executives, architects, technology leaders, security professionals, data teams, program managers, and organizations preparing to scale AI. Its central message is direct: successful AI transformation does not begin with adoption. It begins with organizational truth. By identifying, measuring, and governing the debt already present, organizations can move beyond experimentation and build AI systems that achieve delivery, adoption, and sustained operational value.

Why your AI projects fail

Organizational Debt

From Concept to Realization

Project Economics Under Uncertainty

Surviving the Year You Got Laid Off

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