This research monograph delves into the pressing issue of employee-centered social sustainability in the hospitality industry. With empirical studies and content analysis of CSR reports, it highlights the significant challenges faced by frontline hospitality workers-such as low wages, job insecurity, and limited union representation.
This research monograph delves into the pressing issue of employee-centered social sustainability in the hospitality industry. With empirical studies and content analysis of CSR reports, it highlights the significant challenges faced by frontline hospitality workers-such as low wages, job insecurity, and limited union representation.