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Gesamtkatalog

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Business and Economics (German Language)

Mahmut Arica

Klaus Friedrich

Wolf-Dieter Hiemeyer

Marcus Stumpf

Marketing & Sales Innovation 2026

Einsatzmöglichkeiten von KI in Marketing und Vertrieb

&lt;p&gt;KI-gest&amp;uuml;tzte Kundeninteraktionen: Die Auswirkungen von KI auf das Verhalten und die Beziehungen zu Kunden.- Optimierung von Marketingstrategien durch KI: Die Integration von KI zur Verbesserung von Marketingkampagnen und Zielgruppenansprache.&amp;ndash; Technologische Transformation im Vertrieb: Die Nutzung von KI in Vertriebsprozessen und ihre Auswirkungen auf Vertriebsmodelle.&amp;ndash; Personalisierung und Kundenbindung: Die Rolle von KI bei der Schaffung personalisierter und effektiverer Kundenbindung.&amp;ndash; Ethik und Datenschutz in KI-gest&amp;uuml;tzten Marketingstrategien: Diskussionen &amp;uuml;ber ethische Richtlinien und Datenschutzaspekte im Kontext von KI im Marketing.&amp;ndash; Innovationen und zuk&amp;uuml;nftige Trends: Neue Technologien, die das Marketing- und Vertriebsumfeld beeinflussen und die k&amp;uuml;nftigen Trends pr&amp;auml;gen.&amp;ndash; Optimierung der Customer Experience und Customer Engagements durch K&amp;uuml;nstliche Intelligenz.&amp;ndash; Potenziale f&amp;uuml;r KI-unterst&amp;uuml;tzendes Marketing- &amp;amp; Sales-Automation und Analytics.&amp;ndash; Organisatorische Herausforderung durch den Einsatz von K&amp;uuml;nstlicher Intelligenz.&lt;/p&gt;

This book examines how strategic thinking is evolving in response to the realities of the digital economy. Traditional strategy frameworks, built for slower, more stable environments, no longer capture the complexity of today’s business landscape, where innovation is constant, data is abundant, and competition is shaped by digital platforms and ecosystems.
Focusing on the global digital banking sector—one of the most digitally advanced industries—the book draws on original research, including interviews with 39 senior strategy leaders. It explores how organisations are navigating strategy in practice, highlighting shifts in decision-making, organisational logic, and the role of technology in shaping strategic options.
Rather than proposing that classical strategy be discarded, the book argues for its adaptation. It offers a grounded, research-based view of how organisations are integrating agility, experimentation, and digital infrastructure into their strategic processes. The goal is not to replace strategic theory, but to update it—reflecting the conditions of a digital-first economy.
This book bridges multiple disciplines, including strategic management, organisational theory, information systems, and innovation. While its case focus is on digital banking, the insights are relevant across sectors facing digital transformation.
Designed for scholars, practitioners, and educators, this book provides both empirical depth and conceptual clarity. It contributes to the growing conversation about what strategy means in an environment defined by speed, fluidity, and ongoing technological change.

This book examines how strategic thinking is evolving in response to the realities of the digital economy. Traditional strategy frameworks, built for slower, more stable environments, no longer capture the complexity of today’s business landscape, where innovation is constant, data is abundant, and competition is shaped by digital platforms and ecosystems.Focusing on the global digital banking sector—one of the most digitally advanced industries—the book draws on original research, including interviews with 39 senior strategy leaders. It explores how organisations are navigating strategy in practice, highlighting shifts in decision-making, organisational logic, and the role of technology in shaping strategic options.Rather than proposing that classical strategy be discarded, the book argues for its adaptation. It offers a grounded, research-based view of how organisations are integrating agility, experimentation, and digital infrastructure into their strategic processes. The goal is not to replace strategic theory, but to update it—reflecting the conditions of a digital-first economy.This book bridges multiple disciplines, including strategic management, organisational theory, information systems, and innovation. While its case focus is on digital banking, the insights are relevant across sectors facing digital transformation.Designed for scholars, practitioners, and educators, this book provides both empirical depth and conceptual clarity. It contributes to the growing conversation about what strategy means in an environment defined by speed, fluidity, and ongoing technological change.

Strategy and Processes in Digital Banking

Digital Economy Dynamics

The accelerating global demand for sustainable solutions has catalyzed the integration of emerging technologies with sustainability-driven innovations. This book explores the intersection of technology, engineering, and environmental responsibility through six critical themes: Artificial Intelligence and Machine Learning for Sustainability, Cloud Computing Technologies, Sustainable Energy Technologies, Sustainable Materials and the Built Environment, Sustainable Actions, and Innovative Engineering and Technology.Artificial intelligence and machine learning play a pivotal role in optimizing resource management and enabling low-carbon decision-making, while cloud computing technologies provide scalable platforms for collaboration and innovation. Sustainable energy technologies such as solar, wind, and bioenergy are examined as vital pathways toward clean power generation. The discussion extends to sustainable materials and the built environment, emphasizing eco-friendly design and circular economy principles. The book also highlights sustainable actions driven by policy, behavioral change, and community engagement. Together, these domains represent a multidisciplinary pathway toward achieving global sustainability goals, fostering a balance between technological advancement and ecological preservation.This book is a key resource for leaders, academia, policymakers, professionals, and researchers to advance sustainable development through science, technology, and engineering. It provides valuable insights for integrating AI, renewable energy, and sustainable engineering into practical applications for a greener future.

Emerging Frontiers in Sustainable Energy, Smart Systems, and Green Technology

The Nine Golden Rules for CX Success

A Comprehensive Introduction

Financial Technology

Inspired by Hospitality

Marketing Mindset in Motion

Technology, Truth, and Forensic Integrity

The Deepfake Dilemma

How the rise of AI agents--and other forms of autonomous intelligence--will transform every aspect of how companies create value and compete.Companies have long operated with a basic assumption: intelligence is scarce. Talent is limited, expertise is expensive, and good judgment is hard to scale. But that world is ending.AI agents are bringing a new form of labor into the enterprise--one that can work autonomously, learn continuously, and scale instantly. Their embodied counterparts, from drones to humanoid robots, are doing the same in the physical world. Together, these systems are introducing a new economic reality: cognition is becoming cheap, elastic, and abundant.In Abundant Intelligence, Deloitte's Nitin Mittal and futurist Mike Walsh show what happens when intelligence becomes cheap and widely available. Drawing on inside access to the people leading AI transformations at the world's most powerful companies, they uncover how this shift is challenging every assumption about strategy, productivity, and leadership, and what organizations must do now to stay ahead.As abundance becomes the new normal, the leader's job shifts from collecting intelligence to directing it. Those who learn to harness this expanding workforce of digital labor will unlock new levels of speed, creativity, and advantage. For everyone else, the gap will widen fast.

How Digital Labor Will Rewrite the Rules of Business

Abundant Intelligence

Dieses Buch erklärt Verantwortlichen in B2B-Marketing und -Vertrieb, wie sie die Aufmerksamkeit potenzieller Käufer gewinnen, Vertrauen aufbauen und Kaufentscheidungen positiv beeinflussen können. Die Experten zeigen in ihren Beiträgen, wie Unternehmen entlang des gesamten Funnels wirkungsvoll agieren, welche Strategien, Technologien und Daten dafür entscheidend sind und welches Know-how nötig ist.&nbsp; Ein Buch für alle, die mit innovativen, wirksamen Ansätzen nachhaltiges Wachstum erzielen wollen.

Instrumente, Prozesse und Technologien für mehr Aufmerksamkeit und Wachstum

Die innovative Buyer's Journey im B2B

The Key Driver of the Innovation Engine

Understanding the AI Economy

Use this jargon-free, step-by-step guide to create an agile, customer-centric marketing strategy and unlock the full capability of data and analytics with AI.

Leverage Analytics, Data and AI to Optimize Marketing Strategies

Marketing Metrics

Business success strategies for a rapidly changing world

Futureshift

Academic Paper from the year 2026 in the subject Business economics - Offline Marketing and Online Marketing, grade: 70, , course: Marketing and Business Environment, language: English, abstract: This is a forward-looking international marketing strategy for TikTok/ByteDance, one of the world's most influential digital media conglomerates. It's to examine how ByteDance can leverage its technological innovation, creative culture, and global scale to address emerging geopolitical and societal risks that shape the future of international marketing. It integrates the framework proposed by Doole, Lowe and Kenyon (2022), who emphasize that successful international firms must demonstrate a clear international competitive focus, effective relationship strategies and a well-managed, learning-oriented organizational culture.

Navigating geopolitical turbulence. An international marketing strategy for TikTok (ByteDance Ltd.)

Marketing & Sales Innovation 2026

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