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Leadership Approaches in Global
Hospitality and Tourism

Leadership Approaches in Global Hospitality and Tourism

The Path of Soulful Leadership Through Growth, Pause and Completion

Light Leads

Beck im dtv

Das ist die Zielsetzung dieses Buches. Es wird die Fähigkeit vermittelt, Verhandlungen effektiv vorzubereiten und zielgerichtet zu führen. Für die Entwicklung von Strategien und die Optimierung von Verhandlungsprozessen sind Wissen, Verständnis und das richtige Konzept notwendig. Genau das wird in dem Buch verständlich und präzise vermittelt. Seit über 40 Jahren sind Verhandlungen Gegenstand der interdisziplinären Forschung (Spieltheorie, Psychologie, Wirtschafts-, Rechts- und Politikwissenschaft). Daraus und auf der Basis ihrer eigenen langjährigen Erfahrung im Verhandlungsmanagement haben die Autoren ein eigenständiges Workshop-Konzept entwickelt, an welchem sich die Struktur des Buches orientiert.

Das ist die Zielsetzung dieses Buches. Es wird die Fähigkeit vermittelt, Verhandlungen effektiv vorzubereiten und zielgerichtet zu führen. Für die Entwicklung von Strategien und die Optimierung von Verhandlungsprozessen sind Wissen, Verständnis und das richtige Konzept notwendig. Genau das wird in dem Buch verständlich und präzise vermittelt. Seit über 40 Jahren sind Verhandlungen Gegenstand der interdisziplinären Forschung (Spieltheorie, Psychologie, Wirtschafts-, Rechts- und Politikwissenschaft). Daraus und auf der Basis ihrer eigenen langjährigen Erfahrung im Verhandlungsmanagement haben die Autoren ein eigenständiges Workshop-Konzept entwickelt, an welchem sich die Struktur des Buches orientiert.

Analyse, Werkzeuge, Strategien

Verhandlungsmanagement

The problem in front of you is rarely the problem.
Everyone carries a story about why they are not where they want to be. The boss who never noticed. The market that turned. The team that would not follow. The story feels true, and that is exactly what makes it so expensive.
It's Not You, But It's You is about the moment you stop auditing everyone else and start auditing yourself. Not as punishment, but as leverage. The circumstances around you are real. Your response to them is the one variable you fully control, and it is the one that changes everything downstream.
George Williams and Joe Anderson have spent decades turning around plants, teams, and careers. They have watched two people face the same broken process, the same impossible deadline, and the same difficult manager, then walk out with completely different outcomes. They have seen capable people stall for reasons that had nothing to do with capability. This book is what they learned about the difference between the people who move and the people who explain.
Inside, you will learn how to:
Separate the facts of a situation from the story you attach to them
Recharge the accountability battery that drains every time you hand off ownership
Decide what deserves your attention when everything is urgent
Build a self-mastery cycle that compounds instead of resetting
Turn hard feedback into direction rather than damage
This is a practical book, not a motivational one. It is written for the supervisor who just got promoted and inherited a team that does not trust him yet, for the manager carrying people through a change nobody asked for, and for the executive who suspects the real constraint sits closer to home than the org chart admits.
Nothing in your life changes until the person in the mirror does.

It's Not You, But It's You

You know what to do. So why aren't you doing it consistently?
That is the frustrating reality for many capable, driven people. They have ambition. They have knowledge. They work hard. Yet somewhere between what they know they are capable of and how they actually live and perform, there is a gap.
The ARETELife: The Hidden Gap Between Potential and Performance and How to Close It is a practical guide for business owners, entrepreneurs, sales professionals, and leaders who know they are capable of more-but are tired of relying on motivation, working harder, and still falling short of the life and performance they want.
Built from more than 30,000 coaching conversations with entrepreneurs, leaders, sales professionals, and high performers, Derek Schenck reveals the patterns that quietly keep capable people stuck: inconsistency, distraction, limiting beliefs, lack of clarity, misplaced priorities, destructive habits, and the gradual disconnect between what matters most and how they actually spend their time and energy.
The problem is rarely a lack of potential.
It's the gap between knowing and doing. Between intention and execution. Between the life you're capable of living and the one your daily choices are creating.
The ARETELife gives you a framework for closing that gap through four foundational laws: Awareness, Ownership, Discipline, and Alignment. Together, they help you see what is really holding you back, take ownership of what you can control, build the habits and standards necessary for consistent performance, and align your actions with your priorities, purpose, and potential.
This is not another book telling you to think bigger, work harder, or stay motivated. It is about learning to lead yourself better-so success doesn't come at the expense of the life you're working so hard to build.
Inside, you'll discover how to identify the patterns limiting your performance, strengthen self-leadership, create greater clarity and focus, replace destructive habits, raise your personal standards, and bring your actions into alignment with what matters most.
Because the goal isn't simply to accomplish more.
It's to fulfill your purpose with excellence-to become more of who you're capable of being while building a life that reflects what matters most.
Whether you're building a company, growing a sales career, leading others, or simply asking yourself, "Why am I capable of so much more than I'm consistently producing?" The ARETELife gives you a practical path forward.
Your potential is already there. The ARETELife is about closing the gap-and fulfilling your purpose with excellence.

The Hidden Gap Between Potential and Performance and How to Close It

The ARETELife

Becoming Your Future Self

The Pilot in Command Framework for Leadership, Accountability, and Purpose In Own Your Airspace: Navigating Life with Agency, Agility and Authority, Amelia Rose Earhart-the first person to pilot a single-engine Pilatus PC-12 around the world-transforms hard-won aviation principles into a structured approach for personal and professional success. Drawing from high-stakes flying and over 300 keynote presentations to global industry leaders she teaches readers to become pilot in command of their actions and lives. Own Your Airspace grounds its lessons in real-world aviation experiences where split-second decisions determine outcomes. Earhart applies her proven keynote content, refined through presentations to companies including Apple, Boeing, American Express, and Berkshire Hathaway, to teach situational awareness, adaptive planning, and confident navigation through uncertainty. Each chapter provides actionable strategies for maintaining control and finding direction amid chaos. Readers will also discover: <ul> <li>A structured framework for crisis management and high-stakes decision-making drawn from actual around-the-world flight experiences</li> <li>Strategies for building situational awareness that translate directly from the cockpit to the boardroom and beyond</li> <li>Practical tools for adaptive planning when conditions change rapidly and original plans no longer serve you</li> <li>Techniques for embracing challenges as growth opportunities rather than reacting as a passive passenger buffeted by circumstances</li> <li>Insights on navigating uncertainty developed through a decade of broadcast journalism and record-setting aviation achievements</li> </ul> Ideal for business leaders, executives, entrepreneurs, and professionals seeking to strengthen their decision-making under pressure, Own Your Airspace offers a uniquely grounded perspective on leadership, resilience, and taking command of your personal and professional trajectory.

Navigating Life with Agency, Agility and Authority

Own Your Airspace

Resilience helps us recover from setbacks, endure hardship, navigate uncertainty and keep moving when life becomes difficult.
But resilience alone doesn't always help us grow.

Over the years, Mandy Gibbons noticed a pattern in both her own life and the lives of the founders, leaders, teams and everyday people she worked with. Some of the most resilient people she knew were intelligent, capable and hardworking. Yet many were exhausted trying to get back to who they were before life challenged them.

They second-guessed themselves. Their boundaries weakened. Their identity became tied to pleasing others and meeting expectations that no longer aligned with who they wanted to be.

Mandy recognised something different in herself.
She wasn't interested in rebuilding the past, she was fascinated by creating the future.

The more adversity she experienced, the more she became curious about how challenges could become catalysts for stronger boundaries, sharper instincts, deeper self-trust and better decisions rather than simply something to survive.

When she later came across the concept of anti-fragility, she finally found something remarkably similar to what she had already been experiencing. But she also saw it differently.
That perspective became the foundation of the FIREPIT Inner Resilience Compass(TM).

In The 7 Pillars of FIREPIT, Mandy shares the philosophy behind the seven foundational pillars of FIREPIT through personal stories, lived experience, practical reflections and FIREPIT Truth Bombs that reframe conventional thinking about resilience, anti-fragility and self-leadership.

Mandy takes you through fortitude, identity, boundaries, decision-making, integrity, trust, energy and the choices that shape the direction of your life while discovering how challenges can become catalysts for greater self-awareness, stronger internal leadership and forward-moving growth.

Today, Mandy Gibbons is The Resilience and Anti-Fragility Coach and Consultant and creator of the FIREPIT Inner Resilience Compass(TM), helping founders, leaders, teams and organisations strengthen self-trust, sharpen instincts, build stronger boundaries and lead with greater conviction through uncertainty.

-----

"This is the book so many of us who have achieved a significant level of success, yet also sense there's a key element still missing, have been waiting for.
With The 7 Pillars of FIREPIT, Mandy Gibbons provides a practical roadmap for navigating life's inevitable setbacks and challenges.
Better yet, it teaches not just how to rebound but rather provides us with the rocket fuel to actually become stronger, more effective, and more successful than we might ever have imagined possible. This book is a treasure! More than that, it's a true game-changer for anyone ready to embrace its wisdom!"

- Bob Burg, coauthor of the international bestseller, The Go-Giver®

How To Leverage Resilience And Anti-Fragility To Sharpen Instincts, Strengthen Boundaries, And Lead Decisively With Conviction Under Pressure

The 7 Pillars of FIREPIT

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This encyclopedia presents a comprehensive overview of leadership and change, focusing on positive forms of leadership in the context of organizational change. Bringing together approximately 250 contributing authors globally, it provides valuable insights into inspiring optimum employee performance and engagement and what organizations can do to facilitate change. The goal is to precisely and accurately chronicle the existing body of knowledge in a given domain and to map the pathways to new knowledge creation.
This reference work will include entries related to leadership and organizational change theories types of leadership, gender and leadership, leaders past and present, change management, organization development, change leadership, and change related to technological advancements.&nbsp;
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With 192 entries that trace the genesis and growth of these burgeoning field and identify trends and future directions, this encyclopedia will be an excellent learning resource for scholars, practitioners, coaches, teachers and students seeking guidance in the art and science of leadership and change management in the 21st century. Further, it will be an invaluable reference for libraries with collections in business, management, psychology, and several other disciplines.&nbsp;&nbsp;

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This encyclopedia presents a comprehensive overview of leadership and change, focusing on positive forms of leadership in the context of organizational change. Bringing together approximately 250 contributing authors globally, it provides valuable insights into inspiring optimum employee performance and engagement and what organizations can do to facilitate change. The goal is to precisely and accurately chronicle the existing body of knowledge in a given domain and to map the pathways to new knowledge creation.This reference work will include entries related to leadership and organizational change theories types of leadership, gender and leadership, leaders past and present, change management, organization development, change leadership, and change related to technological advancements.&nbsp;With 200 entries that trace the genesis and growth of these burgeoning field and identify trends and future directions, this encyclopedia will be an excellent learning resource for scholars, practitioners, coaches, teachers and students seeking guidance in the art and science of leadership and change management in the 21st century. Further, it will be an invaluable reference for libraries with collections in business, management, psychology, and several other disciplines.&nbsp;&nbsp;
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The Palgrave Encyclopedia of Leadership and Organizational Change

Language teaching is increasingly adapting to the realities of the modern world, particularly to rapid technological development, growing mobility, and the emergence of new learner needs. This book examines the impact of AI and online learning on the teaching and learning of Languages for Specific Purposes (LSP), offering both theoretical insights and practical applications. It addresses key topics such as AI-assisted content creation, teacher feedback, skill development, ethical challenges, online learning models, wellbeing, and the roles of soft skills and intercultural communication. Drawing on research and data analysis, the book bridges innovation and pedagogy, providing educators and researchers with evidence-based strategies for contemporary LSP teaching. Importantly, it also highlights how these advancements can support more inclusive, flexible, and learner-centred educational practices.Aimed at teachers, academics, and education professionals, it offers both reflection and guidance on the dynamic trends reshaping LSP in the 21st century.

LSP Trends in the 2020s

Edition Training aktuell

Wer in Seminaren und Workshops agile Führung und Teamarbeit nicht nur erklären, sondern wirklich spürbar machen will, findet in diesem Buch einen direkt einsetzbaren Methodenfundus: 130 Impro-Tools, zusammengestellt und erprobt von Monika Eßer-Stahl, Schauspielerin und Business-Coach. Jede Übung stammt aus der angewandten Improvisation und ist so aufbereitet, dass sie sich ohne großen Vorbereitungsaufwand in Teambuilding-Formate, Kommunikationstrainings oder Teamentwicklungsprozesse integrieren lässt.
 

 Die Auswahlsystematik des Buchs folgt einer klaren Logik: Die Workshop-Methoden sind nach agilen Handlungs- und Wahrnehmungsprozessen sowie nach Kriterien eines agilen Mindsets strukturiert. Das ermöglicht bedarfsgerechten Einsatz - ob als kurzer Aktivierungsimpuls, als thematischer Schwerpunkt zu Kommunikation und Zusammenarbeit oder als roter Faden für eine mehrstündige Teamentwicklungseinheit. Viele Tools erfordern kein Material und nutzen das, was angewandte Improvisation im Kern ausmacht: aktiv zuhören, aufeinander reagieren, Verantwortung übernehmen, gemeinsam handeln. Ergänzende Online-Inhalte mit Varianten für virtuelle Teams erweitern den Einsatzbereich auf hybride und digitale Formate.
 

 Das Buch richtet sich an Business-Trainer, Coaches, Moderatoren und Führungskräfte, die Teamdynamiken handlungsorientiert gestalten wollen. Es ist ein Arbeitsbuch: durchstrukturiert, praxiserprobt, sofort nutzbar - und hält dabei konsequent, was der Titel verspricht.

Wer in Seminaren und Workshops agile Führung und Teamarbeit nicht nur erklären, sondern wirklich spürbar machen will, findet in diesem Buch einen direkt einsetzbaren Methodenfundus: 130 Impro-Tools, zusammengestellt und erprobt von Monika Eßer-Stahl, Schauspielerin und Business-Coach. Jede Übung stammt aus der angewandten Improvisation und ist so aufbereitet, dass sie sich ohne großen Vorbereitungsaufwand in Teambuilding-Formate, Kommunikationstrainings oder Teamentwicklungsprozesse integrieren lässt.
 
 Die Auswahlsystematik des Buchs folgt einer klaren Logik: Die Workshop-Methoden sind nach agilen Handlungs- und Wahrnehmungsprozessen sowie nach Kriterien eines agilen Mindsets strukturiert. Das ermöglicht bedarfsgerechten Einsatz – ob als kurzer Aktivierungsimpuls, als thematischer Schwerpunkt zu Kommunikation und Zusammenarbeit oder als roter Faden für eine mehrstündige Teamentwicklungseinheit. Viele Tools erfordern kein Material und nutzen das, was angewandte Improvisation im Kern ausmacht: aktiv zuhören, aufeinander reagieren, Verantwortung übernehmen, gemeinsam handeln. Ergänzende Online-Inhalte mit Varianten für virtuelle Teams erweitern den Einsatzbereich auf hybride und digitale Formate.
 
 Das Buch richtet sich an Business-Trainer, Coaches, Moderatoren und Führungskräfte, die Teamdynamiken handlungsorientiert gestalten wollen. Es ist ein Arbeitsbuch: durchstrukturiert, praxiserprobt, sofort nutzbar – und hält dabei konsequent, was der Titel verspricht.

Workshop-Methoden für lebendige Kommunikation und Zusammenarbeit out of the box

130 Impro-Tools im Seminar für Teambuilding & agile Führung

Soft Skills 101: Make Your Message Land is a practical guide to the people skills that make communication clearer, easier and more effective at work.

When messages do not land, the damage is often quiet but costly. 
Time gets wasted. Work gets repeated. Tension builds. Trust slips. Good people end up frustrated and results fall short.

This book helps readers be aware of why that happens and what to do instead. 

It turns soft skills into clear, usable tools for everyday situations-so people can communicate more clearly, listen better, handle conflict with less friction and build stronger working relationships.

Written for professionals at every level, Soft Skills 101 is short, direct and easy to apply. 

Each section offers awareness and practical insight that can be used right away to improve how you show up, respond under pressure and work with others more effectively.

For employees, it builds confidence, credibility and day-to-day effectiveness. 
For companies, it supports stronger communication, healthier teams and better performance across the board.

This is not a motivational read. It is a practical field guide for making your message land and helping people work better together.

Make Your Message Land

Soft Skills 101

This book presents a new foundation for sustainable leadership by shifting focus from external results to inner alignment. Rather than offering techniques, it explores the internal state from which effective leadership naturally arises.

At its core is the concept of effortlessness-not as doing less, but as acting without inner friction. Effortlessness emerges when four inner capacities-thinking, feeling, doing, and will-are aligned. When these are imbalanced, leaders experience stress, overwork, and reduced effectiveness. When aligned, work becomes clear, focused, and sustainable.

A key insight is that most people operate within an unconscious "box"-a mental framework shaped by past experiences and beliefs. This box determines how they perceive reality, make decisions, and pursue success. Lasting change begins with becoming aware of this box and shifting the mindset within it.

The book challenges the traditional sequence of having ¿ doing ¿ being, where self-worth depends on results. Instead, it proposes being ¿ doing ¿ having: choosing who you are first, acting from that place, and allowing results to follow. This shift reduces pressure, increases clarity, and improves both performance and well-being.

Leadership is framed as an internal process before it becomes an external role. Effective leaders develop self-leadership, aligning their inner capacities and balancing four leadership energies (Air, Water, Fire, Earth), which correspond to thinking, feeling, doing, and will. Imbalance-such as over-reliance on action or analysis-leads to stress and inefficiency.

The book also identifies four leadership roles (Administrator, Collaborator, Producer, Entrepreneur), showing how different leaders emphasize different capacities. Sustainable leadership comes not from strengthening strengths, but from restoring balance and flexibility.

Several themes reinforce this foundation:Identity and ego: Leaders often merge their identity with their role, creating pressure and defensiveness. Separating self from role restores clarity and resilience. 
Decision-making: The best decisions come from alignment, not fear or urgency. Choosing from "being" leads to clearer, more grounded actions. 
Motivation: Cannot be forced; it emerges when meaning, safety, and alignment are present. 
Energy and rhythm: Sustainable leadership respects limits, pace, and recovery rather than constant urgency. 
Attention and perception: Where attention goes, energy flows-shaping both experience and results. 
Inner climate: The leader's internal state determines the external environment of teams and organizations. 





Practical elements include visualization, small daily practices, and developing awareness of inner patterns. Change is not achieved through force, but through consistent reorientation toward clarity, presence, and alignment.

Ultimately, the book argues that working smart and being happy are not separate goals. They are natural outcomes of the same inner condition: balanced self-leadership. When leaders act from this place, results improve, stress decreases, and both work and life feel more meaningful and integrated.

A New Foundation for Sustainable Leadership

Work Smart, Be Happy; The Foundation

Leadership Approaches in Global Hospitality and Tourism

Weitere Titel zum Thema