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Catalogue complet

LeBlanc M: What If Anger Is the Answer?

What If Anger Is the Answer?

A Harvard Marine's Guide to Shaping Aggression

As the industrial engineering landscape evolves, so too must the professionals who shape it. This insightful guide is designed for young people entering the field, offering a forward-looking perspective on the trends, transformations, and emerging challenges that will define their careers. It also serves as a valuable resource for current practitioners and educators seeking to adapt to the demands of tomorrow. The book unfolds in two compelling parts: -- Part One presents a dynamic timeline of industrial engineering's milestones -- highlighting key advancements, methods of improvement, and their global impact on human conditions. It's a powerful reminder of the discipline's enduring principles and relevance in today's world. -- Part Two explores three essential threads that define the profession: where industrial engineering is practiced, the outcomes it strives to achieve, and the techniques and skills that drive its success. This section offers a thoughtful roadmap for understanding the profession's core identity and future direction. Whether you're just beginning your journey or guiding others along theirs, this book is a vital companion for navigating the evolving world of industrial engineering.

A Guide for the Next Generation of Industrial Engineers

Engineering Tomorrow

How Organizations Can Trade Stupidity for Purpose

Anti Stupidity

The Right Call is for leaders who recognise that ethics is not an afterthought but the architecture of every meaningful decision. As choices become embedded in systems, policies and technologies, the quality of an organisation's ethical reasoning shapes outcomes long before a dilemma becomes visible. This book shows how to strengthen that capability.It begins by translating the four major ethical traditions into decision tools leaders can use in real time. Virtue, duty, consequences and care become practical ways of diagnosing tensions, clarifying what is at stake and understanding how values guide judgement under pressure. The book then examines the organisational infrastructure of decision-making, showing how language, power and informal norms shape what people call the right thing to do. Through diagnostic templates and research-based insights, readers learn to surface assumptions, identify cultural blind spots and create conditions where integrity can scale. The INTEGRITI(TM) model, a disciplined nine-step approach to leading values-based conversations, provides a clear method for turning intent into action, navigating stakeholder tensions and embedding integrity into everyday practice.This is a book for anyone responsible for choices that carry consequences.

A Leader’s Guide to Ethical Decision-Making in Practice

The Right Call

Routledge Studies in Central and Eastern European Business and Economics

Strategy and Organizational Resilience

Social Media, Ethics, and Management

INSTANT NEW YORK TIMES BESTSELLER - A revolutionary playbook for achieving financial freedom, wherever you start from Wealth. Stability. Freedom. Hard work is often not enough to achieve these universal goals. Rashad Bilal and Troy Millings know the systemic barriers that keep those who are hustling from achieving their dreams and it's now their mission to level the playing field. For the first time since having built a multimillion following for their Earn Your Leisure platform, including legendary entrepreneurs from Tyler Perry to Patricia Bright, they reveal their game plan for financial freedom. Laying out financial, investment and entrepreneurial lessons alongside tools for harnessing your ambition, this book breaks down the strategies for creating wealth and building a lasting legacy. From overcoming financial trauma and navigating familial expectations to earning enough to be in control, this is a first-of-its-kind guide to mastering the money game, whether you grew up knowing the rules or not.

Master the Inner Game of Wealth and Claim Your Future

You Deserve To Be Rich: THE NEW YORK TIMES BESTSELLER

HIMSS Book Series

A powerful transformation is underway in global healthcare. From artificial intelligence and big data to quantum computing and precision medicine, cutting-edge technologies are revolutionizing how we predict, diagnose, and treat disease. This book offers a compelling look into how digital innovation is reshaping the future of healthcare delivery, medical research, and patient engagement.The Future of Healthcare: Technology, AI, and Innovation brings together expert perspectives across academia, industry, and clinical practice to explore the intersection of emerging technologies and human health. Organized into five thematic segments, the book addresses foundational shifts in modern healthcare, the rise of data-driven systems, the evolution of digital infrastructure, the importance of ethical and equitable innovation, and strategic approaches to global health transformation.Through real-world case studies, actionable insights, and forward-looking analysis, readers will gain a comprehensive understanding of the tools and trends shaping tomorrow's healthcare systems. Whether you are a healthcare professional, technologist, researcher, policymaker, or student, this book is an essential guide to navigating and leading in the age of intelligent, connected, and personalized medicine.Prepare to explore the possibilities, challenges, and transformative potential of technology in creating a healthier and more equitable world.

Technology, AI, and Innovation

The Future of Healthcare

This book helps sales professionals, support teams, process improvement experts, and internal consultants reduce operational complexity to improve sales operations. In addition to proven process methodologies, it discusses how to integrate leading-edge technologies such as Artificial Intelligence (AI), work task mining, digitization, and data governance to reduce process complexity and friction. It is estimated that salespeople spend less than 50% of their time selling products or services. For some organizations, this percentage is as low as 30%. Non-selling time is spent on administrative activities and prospecting for new customers. Administrative activities include sales reporting, expediting orders for different reasons, handling customer inquiries and complaints, training, and working through the many tools, processes, and teams needed to get information or work done. The goal of this book is to show ways to remove administrative work tasks from sellers to increase deal velocity, give back selling time, and reduce lead time from quote to cash. In parallel, the author discusses ways to automate these tasks using automation strategies, including AI for important work tasks such as prospecting, lead management, creating quotes and proposals, preparing and managing customer meetings, and similar work. This book enhances customer, sales, support teams, and stakeholder satisfaction

How to Use Artificial Intelligence and Digitalization Applications to Improve Processes

Sales Support Operations

Managing Aviation Operations

Airports are dynamic infrastructure assets and organisations, which are subject to constant change as a result of increasing traffic, ownership changes, environmental, economic, safety and technological changes. Customers (airlines, passengers and freight organisations) and stakeholders (government, community) also put pressure on airports to change.This book examines the pressures to change faced by airports of different sizes, from small community airports to intercontinental mega-hubs, and will help readers to understand and anticipate the changes which will happen at airports with which they are involved. The objective of this book is to look at the broad value chain of airports and the roles of the various players within the value chain, examining how airports can manage their staff, stakeholders and customers, the ways in which governance and staffing models can be evolved to cope with the emerging challenges faced by the industry, and risks faced by airports, together with mitigation approaches. Each chapter ends with a series of questions which can be applied when considering a specific airport. The key target users of those questions are board members and investors, who need to grill management to ensure that they fully understand and appreciate the airport under consideration, but the questions will also be useful prompts for any reader of the book.This book has, therefore, been written for the person who is starting to work in or for the airport industry - as an airport employee, a board member, a regulator, a supplier of equipment or services to airports, an investor in airports, anyone engaged in non-aviation work such as airport retail or property development, or an airline staff member who has to deal with airports as a user.

Investing in, Operating and Growing the Business

Airport Management

This book teaches leaders how to harness the power of small, intentional words in their daily interactions to create significant positive changes. By focusing on how we communicate-through thoughtful word choice, active listening, and consistent messaging-this book shows how even the smallest words can have a big impact on your team and organization. Each chapter focuses on a different aspect of communication, such as the use of inclusive language, the strategic power of silence, and the framing of feedback, providing leaders with practical strategies to enhance their influence and create meaningful change. Drawing on psychological research, real-world examples, and actionable advice, this book demonstrates how leaders can foster a positive, collaborative environment through the deliberate use of language. By focusing on the nuances of word choice and timing, leaders can better motivate their teams, build trust, and drive organizational success. This book offers a fresh perspective on leadership development by highlighting the profound impact of seemingly minor language choices. It challenges the notion that leadership is only about big decisions and bold moves, showing instead how everyday conversations and word choices can lead to significant transformations. Designed to be both insightful and practical, this book provides tools and techniques that readers can immediately apply to their leadership practices. Whether you are a seasoned executive or an emerging leader, this book provides a roadmap for becoming a more effective and intentional communicator.

How Our Words Shape Character, Connection, and Culture

What We Say, Who We Become

This thoughtful and authoritative book demonstrates how the leadership and management principles that safeguarded firefighters under extreme pressure can also drive success in the business world. Authored by a seasoned firefighter turned business leader, it is an essential read for anyone navigating professional challenges or leading a team in pursuit of a resilient corporate culture. In the wake of leadership and experience gaps left by the COVID-19 pandemic, many businesses still face the daunting task of rebuilding a thriving culture. This fully revised edition offers a proven framework designed to help senior management teams unlock their potential and reshape their organizations for long-term success. Drawing on real firefighting experiences as powerful lessons, it demonstrate how time-tested principles can improve processes, empower employees, and transform business culture. With vivid, high-stakes stories, these lessons are brought to life and seamlessly applied to real-world business challenges. Packed with practical insights, it equips senior executives with problem-solving vision, effective planning strategies, and the ability to inspire teams to excel.

Building Unbreakable Cultures with Principles Tested in Fire

Resolute Leadership

This book analyses the right to water and sanitation at both the international level and national levels. At a national level the book examines the law in India relating to both recognition and realisation of the rights. The book considers the complex legal framework in place at the union and state level for the realisation of the rights.

The Case of India

Realizing the Right to Water and Sanitation at the International and National Levels

What If Anger Is the Answer?

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