Total Quality Management (TQM)
Principles, Methods, and Applications
Organisations are focused on total customer satisfaction. However there is a lack of understanding the requirements and the customer needs. Total Quality Management (TQM) integrates all phases and ensures a defect free quality product. This book provides the understanding of all aspects of TQM and the implementation.
octobre 2024, env. 198 pages, Mathematical Engineering, Manufacturing, and Management Sciences, Anglais
Taylor and Francis
978-0-367-51284-2
Taylor and Francis
978-0-367-51284-2

