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Total Quality Management (TQM)

Principles, Methods, and Applications

Organisations are focused on total customer satisfaction. However there is a lack of understanding the requirements and the customer needs. Total Quality Management (TQM) integrates all phases and ensures a defect free quality product. This book provides the understanding of all aspects of TQM and the implementation.

Oktober 2024, ca. 198 Seiten, Mathematical Engineering, Manufacturing, and Management Sciences, Englisch
Taylor and Francis
978-0-367-51284-2

Weitere Titel der Reihe: Mathematical Engineering, Manufacturing, and Management Sciences

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