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Shaker T: The Unwritten Rules of Modern
Leadership

The Unwritten Rules of Modern Leadership

Making Business Work: 54 Practical Tools to Solve Everyday Workplace ProblemsWhy do so many organisations struggle with poor communication, underperformance, resistance to change, conflict and low morale? The answer is rarely a lack of knowledge. More often, managers need practical ways to turn good ideas into effective action.Making Business Work is a hands-on guide that brings together 54 proven tools to help managers, team leaders, consultants, business owners and organisational development professionals solve everyday workplace challenges. Rather than offering theory alone, each chapter introduces a practical tool that can be applied immediately to improve people, processes and performance.Drawing on decades of experience across healthcare, business, leadership and organisational development, Michael Wash translates complex management concepts into straightforward methods that work in real organisations. Whether you are leading a small team, managing a department or supporting organisation-wide change, this book provides practical techniques that help you think more clearly, make better decisions and achieve lasting improvements.Inside you'll discover practical ways to: - Improve communication and teamwork- Build stronger leadership- Solve workplace problems systematically- Handle conflict constructively- Increase engagement and motivation- Manage change with greater confidence- Improve performance without damaging relationships- Analyse problems more effectively- Encourage innovation and continuous improvement- Create healthier organisational culturesUnlike many management books filled with abstract models and jargon, Making Business Work is designed as a working toolkit. Each chapter stands alone, allowing you to dip into the book whenever you face a particular challenge. The methods combine practical experience with proven ideas from psychology, leadership, organisational development, coaching, systems thinking and quality improvement.Whether your goal is to improve customer service, increase productivity, support a struggling team, develop better leaders or create a healthier workplace culture, this book offers practical solutions that can be put into action immediately.Ideal for managers, supervisors, HR professionals, organisational development practitioners, consultants, project and change managers, NHS leaders, business owners and anyone committed to making work better for people and organisations alike.Simple. Practical. Proven.54 tools you can use today to make business work better tomorrow.

Making Business Work

Forget AI. The Most Powerful Business Tool in Asia is Still a Handshake.

As technology accelerates and markets become more automated, the ability to build authentic human connections has become the most valuable and rarest skill in business. Nowhere is this truer than in Asia, where deals are made between people, not companies. A deep personal connection, grounded in cultural understanding, is what separates a transactional relationship from a transformative, multi-million-dollar partnership.

The Asia Code is the essential playbook for any professional looking to scale up their game in the world's most dynamic markets. This is not a theoretical guide; it is a practical, hands-on toolkit for mastering the human element of business in Asia. It provides the cultural intelligence you need to decipher the unwritten rules that govern success across the three critical markets that will define the future of the global economy:
Japan
South Korea
China



Inside, you will learn to:
Decode the Asian Mindset: Go beyond surface-level etiquette to understand the cultural logic that drives decisions in each country.
Master the Art of Connection: Build the trust and rapport that are the foundation of all successful ventures in Asia.
Navigate the Deep Waters: Turn cultural complexity from a barrier into your greatest strategic asset.
Close with Confidence: Learn the unwritten rules of negotiation, communication, and marketing that truly win deals.



In a world that thinks AI will replace us, The Asia Code is a powerful reminder that in Asia, the human factor is, and always will be, the key to outstanding success. This is the one book every professional serious about succeeding in Asia must have in their toolbox.
Ready to master the human element in Asia? Click 'Buy Now' to unlock The Asia Code.

A Million-Dollar Handshake: How to Build Relationships that Win in Asia

The Asia Code

Mentoring is usually a relationship between two successful, busy people - and that's exactly the challenge.

If you've been asked to mentor, it's almost certainly because you're good at what you do and you genuinely care about helping others grow. Your time is already accounted for, several times over.
If you're coming to this as a mentee, you're probably at one of those moments where everything is about to accelerate - a bigger role, a steeper learning curve, more riding on every decision. You're not short of things to do either.
This is a book for both of you. For mentoring partners who want to make the most of the time they spend together and get a real return on that investment - for themselves and for their businesses.

However, most mentoring relationships are conducted over a series of just a few very precious hours and our research revealted that not many people had received format mentoring training - neither mentors, nor their partners.

So how can you learn to make the very most of that precious time?

Here's our solution. A practical workbook for busy people.

No need to work through these activities start to finish. Just one or two of these science-backed, experience-based, thinking boosts will ensure your time together delivers more in less time.

A partner workbook to Mentoring: It's Not Bloody Rocket Science, the latest book from coaching and training expert and author Dulcie Swanston.

Mentoring Journal: Life and Leadership Hacks via Neuroscience, Psychology and Common Sense

It's Not Bloody Rocket Science

The Last Normal Generation is not a nostalgia book. It's a recognition. A recognition that something shifted-not all at once, not dramatically, but gradually enough that most people didn't notice it happening. A recognition that the way we were raised, the way we learned to think, work, communicate, and relate to each other... doesn't quite match the world we're operating in anymore. And maybe more importantly, a recognition that the things we were taught weren't wrong. We just stopped using them.

This book begins in a time that feels almost impossible to explain to anyone who didn't live it. A time when you could leave the house for hours without being tracked, documented, or evaluated. When you didn't have an audience. When you weren't building a personal brand, managing a narrative, or thinking about how your life might be perceived in real time. You were just living it-messy, imperfect, occasionally brilliant, often ridiculous, but real.

There were no frameworks for how to grow. No systems for how to communicate. No carefully structured conversations designed to optimize outcomes. There were just a few simple, unspoken rules: be honest, work hard, don't be a jerk. That was the entire operating system. And somehow, it worked. Not perfectly, not consistently, but enough. Enough to build resilience without calling it resilience. Enough to develop confidence without having to announce it. Enough to understand people without reducing them to categories, labels, or personality types.

It was a world where you built a reputation over time, not a profile overnight. Where people experienced who you were instead of reading about it. Where mistakes didn't follow you forever, and growth didn't require a public statement. There was space-space to be wrong, space to figure things out, space to become who you were without constantly checking to see if it was acceptable. And then, slowly, that space started to shrink.

Not because anyone decided it should. Not because there was a moment where everything changed overnight. But because the environment evolved in ways that felt small at first and significant later. Meetings became more about performance than progress. Conversations became more structured, more filtered, more careful. Communication shifted from saying what you meant to saying what sounded right. And somewhere along the way, we started rewarding how things looked instead of how they actually were.


You'll also see it in the subtle but powerful ways people have adapted-sometimes without realizing it-to environments that reward how things appear over how they actually function. But this is not a book about blame. It's a book about recognition.

Because most of this didn't happen intentionally. People adapted to systems that rewarded certain behaviors. They learned how to communicate in ways that worked. They learned how to present themselves in ways that created opportunity. And over time, those adaptations became the default. The problem isn't that people are being fake. The problem is that they've gotten so used to the version that they've lost touch with what's underneath it.

The Last Normal Generation is for the people who feel that gap. The ones who can sense when something sounds right but isn't. The ones who remember a version of the world that felt more grounded, even if it wasn't perfect. The ones who still believe that being real matters-even when it doesn't always win the meeting.
Especially then.

We Were Raised Right. Then Everything Got Weird

The Last Normal Generation

A highly practical introduction to leadership that showcases real leaders who students can relate to.

Perspectives from Practice

Leadership

What Happens When One Kid Decides to Lead
What if leadership isn't taught-but caught?
In The D-Max Effect, Lisa Liberatore tells the unforgettable true story of how one ordinary child-invited into real responsibility early-sparked extraordinary ripple effects across schools, nonprofits, classrooms, and entire communities.
Inspired by her son, Dorian "D-Max" Pillsbury, this book challenges everything we think we know about leadership, confidence, and impact. It reveals a simple but radical truth: children don't learn leadership by being told what to do-they learn it by being included.
Through vivid, intimate storytelling-from soup kitchens and hockey rinks to classrooms, fundraisers, and kitchen-table conversations-Liberatore shows how leadership forms quietly: through presence instead of polish, consistency instead of charisma, and kindness practiced in ordinary moments. Readers witness how small acts-selling a candle, asking a question, pushing a cart of pie-become the building blocks of purpose, credibility, and lasting change.
This is not a parenting manual.
It's not a leadership playbook.
It's a lived framework for rebuilding community in a disconnected world.
At its core, The D-Max Effect is about breaking cycles, rewriting futures, and raising humans-of any age-who believe their presence matters. Whether you are a parent, educator, entrepreneur, mentor, or someone who has longed for deeper connection and meaning, this book will change how you see leadership and how you practice it every day.
Because real leadership doesn't wait for permission.
It starts when someone notices a need...and chooses to show up.

The D-Max Effect

Your rivals aren't your obstacles. They are your greatest catalysts.

Leadership Lessons From Rivalries reveals how history's most consequential leaders were forged not in isolation, but through intense competition. Drawing from rivalries across business, politics, sports, and culture, the book shows how competitive pressure sharpens vision, strengthens resilience, and accelerates growth. Readers learn how to transform rivalry from a source of stress into a powerful engine for leadership excellence.

A Framework for Every Arena

Through the lens of 21 legendary rivalries, Lebrun moves beyond storytelling to build a cohesive, practical framework designed for today's high-pressure environments.

The book unfolds across seven critical pillars:
Vision - Seeing the path through the noise. 
Strategy - Planning for the collision. 
Persuasion - Winning the hearts and minds of the team. 
Adaptability - Pivoting when the opposition moves. 
Creativity - Finding the "third way" in a binary conflict. 
Collaboration - When to turn a rival into a partner.
Values - Leading with a moral compass that survives the fight. 



Why This Book?
 
Unlike traditional leadership manuals that treat competition as a threat to be neutralized, Lebrun reveals rivalry as a force to be harnessed. Whether you are leading a startup, managing an executive team, or navigating a competitive career path, this book provides the tools to turn external pressure into internal clarity and innovation.

Stop fearing the competition. Start using it to become a sharper thinker, a steadier judge, and a leader who thrives in full view of any challenge.

Real Stories That Teach Vision, Strategy, and Competitive Edge

Leadership Lessons From Rivalries

AI can do your job for five dollars. What's left is what makes you extraordinary.

A motivated person with a laptop can now replicate most of what you learned in school, most of what you do at work, and most of what you thought made you valuable. The safe path just disappeared.

So what's left? You. Your weird combination of skills. Your judgment. Your ability to connect with people, build trust, and do the one thing no algorithm can fake: be fully, irreplaceably human.

EXTRAORDINARY is a proven system for standing out when AI makes ordinary free.

Built from thirty years of leading teams, coaching kids, and building companies, Geno Valente's Nine Keys framework gives you the traits AI will never replicate and the daily systems to build each one. Not just for your career. For how you lead, how you show up for people, and who you become when nobody's watching.

What's inside:

The first three chapters tear down the myths that keep people stuck: the 10,000-hour lie, the specialization trap, the meritocracy myth, the lone genius fantasy, and the IQ ceiling. Then the Nine Keys (Vision, Courage, Integrity, Humility, Strategic Thinking, Inspiration, Results, Empathy, and Positive Energy) each get their own chapter with a story, a framework, and a system you can build. The final six chapters are where the keys meet AI: what ordinary work looks like now, how each key transforms in the AI era, and a step-by-step plan for building your own extraordinary system.

Every chapter ends with something to do. Not someday. Now.

Who this book is for:

The high school senior who doesn't know what they want yet and is quietly terrified that AI will make their degree worthless before they earn it. The college graduate stepping into a world with no syllabus, no grades, and no one handing them the next assignment. The young professional wondering if this is still the right race. And the parent who wants to hand their kid something better than a card with a check.

You don't have to be the best at anything. You have to be the only one with your combination. And the gap between who you are and who you could be isn't closed by ambition. It's closed by systems. This book is about building that system.

Extraordinary

The Complete Guide for Aspiring Leaders: The Complete Guide for Aspiring : The Complete Guide for : The Complete Guide : : The Complete Guide for Aspiring Leaders: The Complete Guide for Aspiring : The Complete Guide for A

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