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Miller D: The Storybrand Your Business
Field Guide

The Storybrand Your Business Field Guide

The Proven One-Page Messaging Plan for Attracting Customers and Closing Sales

Sooner or later, most successful people hit a wall. The energy that fueled your success starts to wear thin. The achievements that once felt meaningful no longer do. The path forward feels unclear. Meanwhile, the world around you is moving faster than ever. Something is changing--in you, around you, or both--and the strategies that once worked no longer produce the same results. In Unstuck, change leadership expert Vered Kogan and world-renowned executive coach Marshall Goldsmith explore why so many smart, capable people feel stuck and what it takes to break through. Drawing on decades of coaching high performers, they reveal that stuckness is not failure. More often, it points to your next level of growth. Blending behavioral science, leadership insight, practical tools, and deeply human stories, Unstuck helps readers recognize the hidden patterns driving stress, burnout, overthinking, perfectionism, and procrastination. You'll learn how to work with resistance instead of against it, regulate pressure before it hijacks your thinking, and create the internal conditions where real change can take hold. But this is about more than individual growth. It's also about helping teams and organizations break free from patterns that keep them trapped in outdated mindsets and ways of working. In an era of accelerating change, mounting complexity, and rising uncertainty, the leaders who thrive are those who can authentically influence others to grow and adapt under pressure. Unstuck offers a new playbook for navigating and leading change from the inside out, helping you build one of today's most valuable advantages: the ability to get unstuck and help others do the same.

Unstuck: Break Through What's Holding You Back and Create Results That Stick

Insights from a Luxury Brand Expert

The Art of Customer Relations

Quantum Technologies and Intelligent Decision-Making

Retail Strategy 5.0

Don't let harassment and discrimination claims disrupt your workplace. Discrimination and harassment can poison the work environment, undermine employee morale, and lead to costly investigations and lawsuits. Employers seeking to employ a diverse workforce must stay current on discrimination and harassment laws. It's more important than ever to take steps to prevent harassment and discrimination, as well as appropriately respond when incidents do happen. The Essential Guide to Handling Workplace Harassment &amp; Discrimination is a resource every human resources manager, small business owner, or other general manager or supervisor should have. This book explains workplace harassment and discrimination, how it can be prevented, and how employers can comply with their legal obligations when responding to employee complaints. It describes the laws and court decisions establishing the legal requirements to prevent and address discrimination and harassment, providing examples and answering frequently asked questions. Armed with the information and strategies in this book, you can protect your company and employees from illegal harassment and discrimination. You'll learn how to: <ul> <li>develop policies prohibiting harassment and discrimination</li> <li>train employees and supervisors</li> <li>answer sensitive questions from employees</li> <li>handle employee complaints and investigate claims thoroughly</li> <li>document your company's response</li> <li>take action against wrongdoers</li> <li>prevent illegal retaliation, and</li> <li>respond to agency complaints, investigations, and lawsuits.</li> </ul> The Essential Guide to Handling Workplace Harassment &amp; Discrimination can help businesses of all sizes deal with the sensitive and difficult issues that arise with workplace harassment and discrimination.

The Essential Guide to Handling Workplace Harassment & Discrimination

Leadership with Goodness at Its Core

"SELL," 8th Edition helps you build the professional selling skills valued in today's marketplace. Updated and streamlined content covers the latest sales concepts, industry practices, and technologies, including the role of artificial intelligence in the selling process. Learn how to build customer relationships through storytelling, customer engagement, customer experience strategies, ethical decision-making, and virtual selling techniques. Real-world case studies, role-play activities, and end-of-chapter case studies help you apply key concepts to real-world sales challenges. Cengage's learning platform, MindTap, supports your learning experience by providing you with instant access to course content, quizzes, homework, study tools, and more.

Sell

Build the communication skills employers want with "BCOM," 12th Edition. Developed around how today's students learn, "BCOM" combines an engaging narrative with MindTap's interactive learning experience. Practice real-world business communication skills through activities, assessments, and applications that help you connect course concepts to workplace situations. Updated content explores how artificial intelligence is used in writing, presentations, and the job search process -- helping you prepare for today's professional environment. Activities reinforce key concepts, build confidence, and strengthen your ability to communicate effectively. With streamlined content, engaging visuals, and practical learning tools, "BCOM" helps you move beyond memorization and develop the communication skills needed for academic, career, and professional success.

Bcom

Essential rental forms, including a legally-compliant lease that you can tailor to your state's laws and your business's needs. Small residential landlords face the choice of hiring expensive lawyers to write leases and forms, or buying generic forms online. Here is an alternative: A lease and associated forms that, when used in conjunction with the law charts in the back of the book, result in leases and agreements that will pass legal muster. Don't guess at the law--use Nolo's resources to get it right.

Leases & Rental Agreements

Build Teams That Work Together, Get Results, and Stick Around

Manufacturing Greatness

Intelligent Management discusses the core principles of intelligent management, including AI-enabled decision-making, ethics in AI management, the impact of big data, and applications in various business areas such as crisis management, sustainability, and supply chain optimisation. Key chapters explore human-machine collaboration, ethical considerations in AI adoption, and leadership evolution in the era of intelligent management. Intelligent Management fill a critical gap in the literature by providing a structured approach to integrating intelligent technologies into management practices. By addressing real-world challenges and applications, they serves as a valuable resource for academics, practitioners, and students in management, technology, and business analytics. Emerald Studies in Neuro-Decision Making for Risk Analysis explores multidisciplinary subjects in depth, offering a thorough grasp of decision-making across many situations by combining ideas from economics, psychology, and neuroscience in the field of Behavioural Economics and Decision Science.

Ai, Data-Driven Decision Making, and Business Optimisation

Intelligent Management

The Leader's Playbook for Designing a Life of Impact, Meaning, and Legacy

Pretirement

An indispensable guide to dealing with disasters from one of today's foremost thinkers in crisis management, now updated with a new afterword."In a world marred by preventable miscalculation, Juliette Kayyem's The Devil Never Sleeps provides a playbook for making it out alive." -The New Yorker The future may be unpredictable, but nowadays, disasters are not. We live in a time of consistent catastrophe, where things more often go wrong than right. So why do we still fumble when crisis strikes? In The Devil Never Sleeps, Juliette Kayyem outlines a radical new way to prepare for disasters. Traditional principles of crisis management, focused on preventing disasters, are no longer viable. We need a forward-thinking approach that allows us to respond, recover, and build more resilience when crisis occurs. Drawing on her experience in national security and assessing real-life examples-from natural disasters like the California wildfires to human-made ones like airplane collisions-Kayyem identifies common lessons that can be implemented now to limit harm in the future. The Devil Never Sleeps is an essential guide for developing strategies that actually work in the face of perpetual catastrophe.

Learning to Live in an Age of Disasters

The Devil Never Sleeps

The Storybrand Your Business Field Guide

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