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Bruteni&: The Magic of Employee
Influence

The Magic of Employee Influence

Activate your employee ambassadors on LinkedIn(TM) to enhance branding, boost sales and attract top talent

Lead with humanity and end the era of management mediocrity. If you've ever vowed to be a better boss than the ones you've had, this book is for you. James (J.R.) Lowry and Daniela De Luca provide an essential roadmap for first-time managers and emerging leaders who refuse to repeat decades of management mediocrity. Drawing on Lowry's experience as a former US Air Force officer, McKinsey partner, and C-suite executive and De Luca's research on career advancement, this comprehensive guide shows how ditching outdated command-and-control habits-and leading with empathy instead-unlocks stronger performance, trust, and engagement in today's teams. Nearly 70 percent of American workers are disengaged, according to Gallup-a clear sign that traditional management approaches are no longer working. In response, Lowry and De Luca offer a practical framework that balances the art and science of management. They reveal the most common misconceptions and mistakes managers make, explain how the manager's role is evolving, and address the mental and emotional preparation required to lead well (even on hard days). Through concrete, actionable practices, Be the Boss You Wish You'd Had shows you how to manage with humanity, both in team practices like delegation and coaching, and in challenges such as office politics and burnout. The result is higher team engagement, stronger productivity, and a workplace culture where people can genuinely thrive. Becoming the leader you always wanted to work for is within your reach. With a relatable blend of research, stories, and advice, Be the Boss You Wish You'd Had is a clarion call to move beyond the "management meh" that plagues many organizations worldwide. J.R. Lowry and Daniela De Luca invite leaders to reclaim the human element of their work and, in doing so, change their own lives and the lives of those they lead.

A People-First Guide to Management

Be the Boss You Wish You'd Had

A Theory of Capitalist Individualism

Credit, Cops, and Cages

This book summarizes the 'rules of the service game' and presents the distilled lessons from three leaders' decades-long experience in consulting, teaching, and research on service, summarizing the 'rules of the game' they have learned. In particular, the authors emphasize that people (customers, employees, and managers) remain a prominent key to success in service, regardless of the level and extent of technology, robotics, and artificial intelligence (AI) involved.Embracing the social psychology of the various stakeholders and the settings in which they interact is critical for the long-term health of service organizations because this is what can yield sustainable competitive advantage. To be effective, service leaders need to understand the complexities of people so that they can create and support appropriate psycho-social contexts in their organizations.This book draws on the interrelated disciplines of social psychology, organizational behavior, and organizational psychology to distill fundamental principles that help inform the effective management of people and their organizational contexts. This book summarizes the most important 'rules of the game' on how to build effective service organizations for people to innovate, design, and co-create value.Rules of the Service Game provides a sharp and concise summary of how to manage a service organization by three thought leaders in this field. It reveals how people are central to the development of services whether those are delivered via technology, personally, or -- more likely -- a combination of these. This book deals with the organizational and contextual issues that produce the service quality marketing promotes. A central focus of the book is talent management -- how to attract, retain, and manage the talent necessary for creating and implementing the wide range of service delivery systems that will be required in the future.

Rules of the Service Game: What Service Leaders Need to Know

“Sage advice about how to bring out the best in others—and yourself.” —Adam Grant, #1 New York Times bestselling author of Think Again and Hidden Potential Become the boss everyone wants to work for in this must-read guide from top executive coach Sabina Nawaz. Whether you’re an executive or newly promoted to manager, you’re most likely succeeding at your job, but may wonder if you are reaching your full potential as a boss. Most top performers suspect they aren’t, and Sabina Nawaz, former Microsoft executive and elite Fortune 500 coach, says they’re usually right. But it’s often hard to recognize the problem or know how to address it. Nawaz taps her experience and proprietary data from executives at Amazon, Microsoft, Google, Motorola, Nordstrom, the United Nations, and more, to offer managers everything they need to know to succeed at the job. Her work reveals that as our job expands, the added pressure to perform can cause us to act out of character, and our increased power can blind us to the impact of those actions. Even the most well-intentioned manager can quickly become the boss nobody wants to work for. You’re the Boss is your executive coach. It offers a fresh, evidence-based framework for managing pressure and power with grace and intelligence. These proven strategies guide you to anticipate the unavoidable hazards of leadership without changing who you are. Discover a powerful new way to manage yourself and others to become the boss you want to be—and others need.

Become the Manager You Want to Be (and Others Need)

You're the Boss

A new approach to collaboration, productivity, and growth from Sid Sijbrandij, the cofounder and executive chair of GitLab. If you want to go fast, go alone. But if you want to go far, go together. This familiar saying has inspired leaders for years. But what if it’s wrong? What if achieving extraordinary results didn’t mean choosing between speed and teamwork? In Extreme Collaboration, entrepreneur and thought leader Sid Sijbrandij shares the secret to quickly and efficiently achieving impactful outcomes: an open mindset. Drawing from his extensive experience building companies, Sijbrandij reveals how the same principles that drive open-source projects—collaboration, iteration, intentional transparency, efficiency, and a focus on results—can be applied to any organization or initiative. These same tactics have built GitLab into one of the world’s largest all-remote companies, started new ventures, scaled nonprofits, and have even shaped his own personal cancer treatments. Through actionable strategies and compelling stories, leaders at all levels will learn how to build upon the best ideas, refine them with agility, and foster a culture of openness and trust. Challenging the belief that leaders must prioritize either synergy or speed, Extreme Collaboration empowers you to unleash the potential of your team and organization to achieve more than you thought possible. Whether you’re a leader at a startup, nonprofit, or global corporation, Extreme Collaboration is the ultimate guide to driving bold results faster—together.

Go Further and Faster Together to Achieve Extraordinary Results

Extreme Collaboration

Turn AI investment into scalable business impact by enabling your workforce to build the solutions they actually need. From AI Users to Solution Builders is a strategic guide for senior AI, technology, and transformation leaders who want to move beyond underperforming, centralized AI initiatives, and unlock real enterprise value. As organizations struggle to translate AI into measurable results, this book shows how shifting from top-down deployment to workforce-led solution building creates faster adoption, stronger ROI, and sustained innovation. Written by experienced AI leader Wei Manfredi, this book combines strategic insight with practical execution. It draws clear parallels between failed digital transformation efforts and current AI adoption challenges, while demonstrating how natural language interfaces are reshaping access to AI. By enabling non-technical professionals to design their own tools, organizations can embed AI directly into workflows, decision-making, and daily operations. You'll learn how to: - Shift from centralized AI models to workforce-driven innovation - Enable employees to build AI solutions for real workflows - Design scalable infrastructure for AI solution development - Apply change management to overcome resistance and drive adoption &gt;Featuring real-world examples from organizations including Lululemon, Google, Oracle, and JPMorgan Chase, this book provides a proven framework for embedding AI into everyday collaboration, accelerating innovation, and future-proofing your organization's competitive advantage. Themes include: AI strategy, AI adoption, workforce transformation, AI governance, enterprise AI, change management

Scaling AI Across Your Organization

From AI Users to Solution Builders

In a world that worships disruption, the most revolutionary thing you can do is hold steady. For more than a decade, Whitney Johnson preached the gospel of disruption. She co-founded the Disruptive Innovation Fund with Clayton Christensen. Disruption is in her company's name. But over time, a pattern emerged: The leaders and organizations coming to her didn't need more disruption. They needed stability, the very thing our culture has trained us to overlook. Drawing on original research with over 300 professionals across industries, Johnson reveals a striking finding: 96 percent of employees want more stability or a balanced approach to change, yet they experience disruption at nearly twice the rate their managers perceive. The result? Burnout, turnover, and organizations that exhaust themselves with motion that never becomes progress. Meanwhile, research shows companies with stable foundations deliver 80 percent higher shareholder returns over a decade than their peers. Johnson's Steady will show you how to build stability within organizations, how to identify and champion the people doing the invisible work of holding things together, and how to cultivate the inner steadiness that lets you be a grounding force for others. For leaders who have leaned into disruption and found themselves exhausted, for those who sense the relentless churn isn't working, Steady offers a framework for something different. And for those who have been doing the stabilizing work all along, this book is a declaration: Your work matters. It has always mattered.

The Power of Stability in a Disrupted World

Steady

Creating Success series

Whatever stage you're at in your career, you could find yourself in a mentoring role. How to Mentor is your practical guide to building effective, meaningful mentoring relationships at work. Learn how to build trust, listen with empathy and give feedback that supports real development. From structuring conversations to using AI to enhance your meetings, this book shows you how to support your mentee while strengthening your own skills. Written by leadership expert Mike Clayton, this accessible guide is packed with practical advice and proven techniques you can apply straight away. With How to Mentor, you'll feel more confident guiding others, sharing your expertise and making a lasting impact on the next generation of talent.

Build Relationships that Challenge and Guide

How to Mentor

Studienwissen kompakt

Dieses Lehrbuch bietet einen kompakten Überblick über die wichtigsten Aspekte der Organisationsgestaltung. Es stellt die grundlegenden Begriffe der Unternehmensorganisation vor und behandelt zentrale organisationstheoretische Ansätze. Das Lehrbuch erläutert, wie durch Differenzierung und Integration eine Organisationsstruktur entsteht. Es werden Organisationseinheiten und deren Beziehungen zueinander dargestellt und anhand von Beispielen illustriert. Die wichtigsten alternativen Konzepte der Primär- und Sekundärorganisation werden vorgestellt und deren Vor- und Nachteile diskutiert. Dabei wird für jedes Konzept argumentiert, in welchen Situationen eines Unternehmens sich dieses besonders gut eignet. Als ein bedeutendes Instrument der Koordination wird auch der Unternehmenskultur ein Kapitel gewidmet. Kurze Lerneinheiten, übersichtliche didaktische Module sowie begleitende Lernkontrollen sorgen für eine nachhaltige Wissensvermittlung. Das Buch richtet sich damit an alle, die sich mit Fragen der Organisation im Rahmen ihrer Aus- und Weiterbildung (auch im Nebenfach) sowie ihrer beruflichen Praxis auseinandersetzen. Das Buch ist konsequent an den Bedürfnissen von Lernenden ausgerichtet und wird ergänzt durch E-Learning-Einheiten in der Springer-Flashcards-App, die dem Üben und der Kontrolle des Lernfortschritts dienen.
Der Inhalt
<ul>
<li>Grundbegriffe der Organisationsgestaltung</li>
<li>Organisationstheorien</li>
<li>Organisation als Tätigkeit: Differenzierung und Integration</li>
<li>Aufbauorganisation: Organisationseinheiten und Koordinationsformen</li>
<li>Unternehmenskultur</li>
<li>Organisationskonzepte der Primär- und Sekundärorganisation&nbsp;</li>
</ul>
Der Autor Prof. Dr. Dirk Steffens ist Professor für Allgemeine Betriebswirtschaftslehre mit dem Schwerpunkt Unternehmensführung an der RWU Hochschule Ravensburg-Weingarten. Zuvor war er als Professor und Academic Director an der IU Internationale Hochschule tätig. Er ist freiberuflicher Trainer, Berater und Autor.

Organisation

Anti-Racist Knowledge-Making

Decolonizing Critical Management Studies

Unlock Your Unique Edge and Transform Your World of Work

Human Mode

Networking can feel intimidating, but building the right professional relationships can have a powerful impact on your career and personal growth. How to Network is your practical guide to developing one of the most valuable workplace skills. From preparing for networking events and using AI tools to start conversations, to listening actively, building rapport and following up effectively, you'll learn how to create meaningful connections that last. Written by networking expert and consultant Kirsty James, this accessible guide shows you how to build trust, strengthen your professional network and create opportunities through referrals, partnerships and career development. With How to Network, you'll feel more confident starting conversations, growing your network and building relationships that support your long-term success.

A Guide to Professional Relationship Building and Connecting with Purpose

How to Network

The Magic of Employee Influence

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