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Sales52: The Behavioural Operating
System

The Behavioural Operating System

The Guide They Forgot to Give You

Nobody Told Me This

Accelerate Revenue & Maximize Margins

Value Sales

The Focused Seller

Mastering the Art of Sales Leadership

Elevate

Praise for FLOW Leadership 'The world needs more fearless female leaders like Gaëlle Devins-trailblazers who don't just talk about change, but make it happen. For over a decade, Gaëlle has brought heart, empathy, and emotional intelligence into the boardrooms of high-end luxury brands, proving that leadership isn't just about strategy-it's about people. Her bottom-up approach is rewriting the leadership playbook, creating real impact where it matters most. The Flow Leadership Method isn't just a book-it's a movement. Gaëlle is redefining what it means to lead with purpose, authenticity, and impact. If you're ready to step up, inspire, and drive real change, this is the leadership guide you've been waiting for.' -SHELLEY ZALIS, Founder and CEO, The Female Quotient 'Gaëlle Devins' Flow Leadership brilliantly highlights the transformative power of putting people first, offering a blueprint for creating workplaces where individuals thrive and companies excel. This book is an inspiring call to action for leaders who recognize that empowered and engaged people lead to extraordinary outcomes.' -HUBERT JOLY, Former Best Buy CEO, Senior Lecturer at Harvard Business School, and Bestselling Author, The Heart of Business 'Flow Leadership is exactly what the corporate world needs right now. Gaëlle Devins expertly shows how a new approach to leadership-one that balances People, Purpose, and Performance-can transform a business from the inside out. It's a must-read for any leader ready to embrace the future of work.' -JOHN GERZEMA, CEO of The Harris Poll and New York Times Bestselling Author 'Gaëlle Devins' new book brings a unique dimension to the art of leadership by bringing People, Purpose, and Performance together. Her new framework FLOW@WORK is the outcome of these 3Ps process and a transformative guide for your own personal strategic advantage. Aimed primarily but not uniquely at practitioners, this book will improve the impact of your leadership style, increase your team productivity, and transform the ethos of your organization.' -DR. DOMINIQUE TURPIN, Emeritus Professor, former Dean &amp; President of IMD (Switzerland/Singapore) 'Flow Leadership is a practical guide for leaders to create thriving workplaces by blending People, Purpose, and Performance. With over 23 years of experience, Gaëlle Devins provides insights for aligning organizational goals with personal fulfilment, particularly resonating with the values of the Gen Z workforce.' -JAY RICHARDS, CEO, Imagen Insights 'What makes this book so powerful and practical is Gaëlle's relatable story of navigating all of its well-researched concepts. And FLOW@WORK's concepts of enlightenment, well-being, joy, and emotional balance in work are needed now more than ever. Read this book and put it into action.' -ZACH MERCURIO, PhD, Author of The Invisible Leader and The Power of Mattering

Unleash the Power of People, Purpose, and Performance

Flow Leadership

Most sales organizations don't lose performance suddenly.

They lose it quietly.

Standards soften.
Coaching slips.
Urgency replaces discipline.

Calendars fill. Leaders stay busy. Escalations increase.

And somewhere along the way, execution drifts.

By the time revenue misses show up, the damage is already done.

Forecast confidence drops. Deal quality declines. Revenue becomes harder to predict.

FOCUSED explains why this happens - and how senior sales leaders prevent it.

This is not a sales methodology book.
It's not motivation.
And it's not another leadership theory.

FOCUSED is a leadership operating discipline for Chief Revenue Officers, VPs of Sales, and senior sales leaders who are responsible for performance at scale - and who need execution to hold when pressure shows up.

It becomes the operating spine for how leaders coach, enforce standards, and protect execution across the organization.

Steven Rosen names the problem most organizations never diagnose:

Not lack of effort.
Not poor strategy.

But the slow erosion of focus as urgency overrides standards.

FOCUSED gives leaders a practical framework for protecting the few critical behaviors that actually drive results:

¿ Enforcing coaching even when deals are on fire
¿ Holding standards when quarters get tight
¿ Preventing leaders from becoming the escalation point
¿ Turning accountability into daily behavior, not quarterly intention

This book is for leaders who:

 Are tired of repeating expectations
 Are carrying execution personally
 See activity rising while performance stalls
 Know their "Three Things" but struggle to protect them under pressure
 Want predictable execution instead of constant escalation

This book is not for:

 Leaders looking for reassurance
 Teams chasing tactics without discipline
 Organizations that confuse motion with progress

With a foreword by Mike Weinberg, FOCUSED delivers a blunt, practical manual for building leadership discipline that survives real-world pressure.

Inside, you'll learn how to:

¿ Diagnose execution drift before revenue suffers
¿ Install operating standards that managers actually enforce
¿ Build coaching consistency across leadership layers
¿ Replace heroic effort with leadership infrastructure
¿ Create execution stability without micromanagement

FOCUSED doesn't ask leaders to do more.

It teaches them how to protect what matters.

Steven Rosen works with CROs and VP Sales teams globally to install leadership discipline that holds under pressure.

If you're a CRO or VP of Sales responsible for results - and you're done letting urgency dictate leadership - this book gives you the operating discipline to make performance hold.

Scroll up and order your copy.

FOCUSED

Die B2B Vertriebswelt steht auf dem Kopf! Buzzwords wie z.B. CX Customer Experience, CJ Customer Journey, KI künstliche Intelligenz, Chatbots, Touchpoint Analyse, Agile Sales und Social Selling verunsichern Vertriebsmitarbeitende und Führungskräfte mehr denn je. Möglicherweise fragen Sie sich: "Wird der Verkäufer vor Ort beim hybriden Kunden in Zukunft überhaupt noch benötigt?" Solche und andere Fragen geistern wie ein großes Schreckgespenst durch die B2B Vertriebswelt. In einer Welt die sich immer schneller verändert (VUCA), ist es umso wichtiger für Verkäufer und Führungskräfte aus allen Branchen, dass sie sich auf die neuen Marktveränderungen, Kundenbedürfnisse und Kundenverhalten einstellen. Den Kunden exakt dort abzuholen, wo er sich aktuell in seiner Customer Journey befindet wird zukünftig einer der Erfolgsfaktoren im Vertrieb sein. Das Buch von Henrik Trenkel beschreibt ganzheitlich, Schritt für Schritt, in einer hohen Qualität und praxisnah das COACHED SELLING Rahmenwerk. Einerseits bildet das Rahmenwerk, durch den Einsatz des Business Coaching Prozesses, die Basis für die evolutionäre Verkaufsmethode welche die Transformation vom Verkäufer zum Kunden-Coach beschreibt und somit den Kunden in das Zentrum des Handelns bringt (Customer Centricity). Auf der anderen Seite sind die Coaching Kompetenzen der Vertriebsführungskräfte gefragt, um die PS Ihrer Verkaufsteams auf die Straße zubringen. Beides zusammen bildet eine Vertriebssynergie, welche Mitarbeiter- und Kundenentwicklung auf den nächsten Level hebt. Daraus hat der Autor Schlüsselfaktoren auf das Führen und Verkaufen im B2B Geschäft adaptiert und somit ein wirklich spannendes, neues Verkaufs- und Führungskonzept mit Erfolgsgarantie für das 21.Jahrhundert entwickelt.

Begeisterte Kunden und motivierte Mitarbeitende als Schlüssel für überdurchschnittlichen Verkaufserfolg

Das COACHED SELLING® Rahmenwerk: Führen und Verkaufen mit Coaching Kompetenzen

A SHORT COURSE IN SALES BASICS. 7 Lessons in&nbsp;Sales&nbsp;is a quick course in selling, giving you everything you need to know in just seven short chapters. From listening and asking pertinent questions, to presenting the features and benefits of your product or service to match your customer's needs, you'll discover how to become a world-class salesperson. * Lesson 1: Jump-start your success formula * Lesson 2: Develop product and service expertise * Lesson 3: Understand buying motives * Lesson 4: Turn objections to your advantage * Lesson 5: Presentations and closings * Lesson 6: Create action-provoking systems * Lesson 7: Implement motivation and support systems Explore the main themes and ideas in sales, get a basic knowledge and understanding of the key concepts, and test your progress with practical and thought-provoking exercises.&nbsp;7 Lessons in Sales&nbsp;is your fastest route to success. ABOUT THE SERIES 7 Lessons&nbsp;are for people who want to succeed at work. From negotiating and content marketing to finance and social media, the series covers the business topics that matter and that will help you make a difference today. Written in straightforward English, each book features a course of 7 short lessons so that with just a little work, you can quickly master the subject.

Master the Basics of Selling in 7 Steps

7 Lessons in Sales

Eighteen months. That's all you have. If you are in investment sales, that's how long you have to build a pipeline and start raising money. Or else. The problem? Most investment firms don't provide the tools and training for their fundraisers. Why? Because the majority of fundraisers learned from watching others and considered that ""training."" The net result? High turnover and unhappy careers.Fortunately, there's a better way. Dakota is a multibillion-dollar fundraising organization that has perfected the four principles of investment sales success: set proper expectations, know who to call on, know what to say, and build a killer follow-up system. These four principles, when applied consistently, lead to outstanding results.Whether you're an investment salesperson and want to exponentially increase your effectiveness by learning the proper way to work or an executive who's tired of the rampant turnover that plagues most firms, The Dakota Way proves that you don't have to be born with anything special to be great at investment sales. You just need the right training-and a proven process to follow.

Time-Tested Principles That Will Turn You Into a World-Class Fundraiser

The Dakota Way

Essentially Human: On Sales and Salespeople reframes the often-misunderstood profession of sales and salespeople by revealing the core traits and behaviors that distinguish truly exceptional practitioners.

Drawing on four decades of executive-level leadership, firsthand stories from top performers across multiple disciplines, and tapping into the rigorous academic research on the psychology of sales and human behavior, Smith delivers a clear, practical, and highly readable guide.

If you've ever wondered why your training is not effective, why some sales hires promise so much but deliver so little, why experience, industry knowledge, training, and even the best compensation plans can fall flat with some salespeople, this book is for you.

Essentially Human: On Sales and Salespeople elevates sales from a set of tactics to a fundamental understanding of human behavior and its implications in sales environments.

It deserves a place on the shelves of executives, managers, and sales professionals at every stage of their careers.

On Sales and Salespeople

Essentially Human

Six Continents. 76 Countries. Millions of Managers. One relentless mission: Elevate and transform how the world leads, coaches, and sells.&nbsp; Since its release in 2008,&nbsp;Coaching Salespeople&nbsp;Into&nbsp;Sales Champions&nbsp;has reshaped the foundation of management. This book became the global standard for how managers lead, coach, and communicate,&nbsp;and is taught as core curriculum in universities worldwide, focused on developing outstanding organizations and transformative leaders.&nbsp; Today's business landscape is more demanding, as companies struggle with hybrid teams, fractured communication, fear-driven workplaces, unprecedented burnout, rising turnover, and a generational shift toward purpose and quality of life over money.&nbsp;That's&nbsp;why the dominant leadership strategy has evolved from results-driven to care-driven, and why coaching is the language and mindset of leadership in today's highest-performing cultures.&nbsp;&nbsp; In this fully revised and expanded edition, Keith Rosen returns with groundbreaking strategies, critical conversations, and performance-driven coaching questions, grounded in his L.E.A.D.S. Coaching&nbsp;Framework&nbsp;and adapted for a world fueled by AI, automation, and rapid change.&nbsp;&nbsp; Technology is a powerful ally, only when aligned with a coaching culture that keeps people human, connected, engaged, and inspired by a shared vision.&nbsp;This playbook shows you how to build a thriving team and coaching culture that scales, drives consistent revenue and results, ignites motivation, and strengthens trust in every conversation.&nbsp; Endorsed by leaders from Microsoft, Salesforce, Johnson &amp; Johnson, Heinz, Capital One,&nbsp;Pfizer,&nbsp;and other world-class organizations, this second edition gives sales leaders a tactical roadmap to:&nbsp; <ul> <li>Increase conversion rates and win more sales.&nbsp;</li> </ul> <ul> <li>Turn around underperformers in&nbsp;30 days&nbsp;or less.&nbsp;</li> </ul> <ul> <li>Attract and&nbsp;retain&nbsp;top talent.&nbsp;</li> </ul> <ul> <li>Save at least 25 hours each week by shifting from problem-solver to coach who develops confident, independent, and accountable critical thinkers.&nbsp;</li> </ul> <ul> <li>Turn forecast reviews into high-value coaching conversations that improve accuracy and pipeline velocity.&nbsp;</li> </ul> <ul> <li>Eliminate&nbsp;silos and ignite healthy collaboration across departments, teams, and cultures.&nbsp;</li> </ul> <ul> <li>Create a happy, healthy, balanced life for your team and yourself.&nbsp;&nbsp;&nbsp;</li> </ul> &nbsp; &nbsp;

A Tactical Playbook to Ignite Change, Transform People, and Achieve Results

Coaching Salespeople Into Sales Champions

The Behavioural Operating System

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