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Sales52: The Behavioural Operating
System

The Behavioural Operating System

In The Little Book of Successful Major Account Sales, Walt McGhee shares the lessons and strategies he honed during his successful 40-year career in institutional sales. Drawing on real-world experience, he explores the entire spectrum of the major account sales process-from territory planning and client meetings to RFIs/RFPs, client on-sites, travel, conferences, entertaining, internal sales meetings, organizational dynamics, and professional growth. The book emphasizes four principles that consistently drive success: Discipline, Sincerity, Process, and Fit. Both inexperienced and seasoned sales professionals will find valuable insights to sharpen their skills and improve their results.

Walt McGhee is a sales veteran with more than 40 years of success in institutional sales and management. From his early start as a Field Sales Engineer in the high-tech industry to top-performing roles on Wall Street, Walt has built a career defined by discipline, sincerity, and process-oriented results. His insights, drawn from decades of real-world experience, now guide sales professionals at every stage toward lasting success.

The Little Book of Successful Major Account Sales

Selling from the front

Transform Your Sales Leadership and Ignite Team Success

Step into the world of fearless sales leadership where bold action and authentic connection redefine how deals are won. This isn't just another guide-it's a revolution for those ready to lead from the front and inspire their teams with unwavering confidence.

Discover the mindset that separates average performers from true sales trailblazers. Learn how to build trust at every interaction, communicate authentically, and handle objections with a calm assurance that turns resistance into opportunity. From mastering resilient leadership to coaching with impact, every chapter delivers practical strategies that empower you to take charge and drive results.

Imagine closing deals not through pressure but by creating genuine urgency, motivating your squad to overcome setbacks with renewed energy and purpose. With insights on leveraging data and technology, you'll sharpen your approach, tailoring your leadership to today's fast-paced sales environment. Handpicked tools and methods help you cultivate accountability, celebrate wins, and elevate performance sustainably.

This book invites sales leaders, managers, and professionals alike to embrace bold leadership, inspire on a deeper level, and close relentlessly. Whether you're looking to enhance your communication skills, refine your coaching techniques, or simply breathe new life into your team's momentum, the lessons within will guide you every step of the way. Now is the time to lead with intention, inspire with authenticity, and close with confidence-transforming not just your results, but the entire culture of your sales organization.

Lead Boldly, Inspire Deeply, Close Relentlessly

Front-End Selling

A SHORT COURSE IN SALES BASICS. 7 Lessons in&nbsp;Sales&nbsp;is a quick course in selling, giving you everything you need to know in just seven short chapters. From listening and asking pertinent questions, to presenting the features and benefits of your product or service to match your customer's needs, you'll discover how to become a world-class salesperson. * Lesson 1: Jump-start your success formula * Lesson 2: Develop product and service expertise * Lesson 3: Understand buying motives * Lesson 4: Turn objections to your advantage * Lesson 5: Presentations and closings * Lesson 6: Create action-provoking systems * Lesson 7: Implement motivation and support systems Explore the main themes and ideas in sales, get a basic knowledge and understanding of the key concepts, and test your progress with practical and thought-provoking exercises.&nbsp;7 Lessons in Sales&nbsp;is your fastest route to success. ABOUT THE SERIES 7 Lessons&nbsp;are for people who want to succeed at work. From negotiating and content marketing to finance and social media, the series covers the business topics that matter and that will help you make a difference today. Written in straightforward English, each book features a course of 7 short lessons so that with just a little work, you can quickly master the subject.

Master the Basics of Selling in 7 Steps

7 Lessons in Sales

&lt;p&gt;&lt;span style="background-color: rgba(0, 0, 0, 0); color: rgba(0, 0, 0, 1)"&gt;Eighteen months. That's all you have. If you are in investment sales, that's how long you have to build a pipeline and start raising money. Or else. The problem? Most investment firms don't provide the tools and training for their fundraisers. Why? Because the majority of fundraisers learned from watching others and considered that &lt;/span&gt;&lt;s style="background-color: rgba(0, 0, 0, 0); color: rgba(121, 85, 72, 1)"&gt;"&lt;/s&gt;&lt;span style="background-color: rgba(0, 0, 0, 0); color: rgba(121, 85, 72, 1)"&gt;"&lt;/span&gt;&lt;span style="background-color: rgba(0, 0, 0, 0); color: rgba(0, 0, 0, 1)"&gt;training.&lt;/span&gt;&lt;s style="background-color: rgba(0, 0, 0, 0); color: rgba(121, 85, 72, 1)"&gt;"&lt;/s&gt;&lt;span style="background-color: rgba(0, 0, 0, 0); color: rgba(121, 85, 72, 1)"&gt;"&lt;/span&gt;&lt;span style="background-color: rgba(0, 0, 0, 0); color: rgba(0, 0, 0, 1)"&gt; The net result? High turnover and unhappy careers.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style="background-color: rgba(0, 0, 0, 0); color: rgba(0, 0, 0, 1)"&gt;Fortunately, there's a better way. Dakota is a multibillion-dollar fundraising organization that has perfected the four principles of investment sales success: set proper expectations, know who to call on, know what to say, and build a killer follow-up system. These four principles, when applied consistently, lead to outstanding results.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style="background-color: rgba(0, 0, 0, 0); color: rgba(0, 0, 0, 1)"&gt;Whether you're an investment salesperson and want to exponentially increase your effectiveness by learning the proper way to work or an executive who's tired of the rampant turnover that plagues most firms, &lt;/span&gt;&lt;em style="background-color: rgba(0, 0, 0, 0); color: rgba(0, 0, 0, 1)"&gt;The Dakota Way &lt;/em&gt;&lt;span style="background-color: rgba(0, 0, 0, 0); color: rgba(0, 0, 0, 1)"&gt;proves that you don't have to be born with anything special to be great at investment sales. You just need the right training-and a proven process to follow. &lt;/span&gt;&lt;/p&gt;

Gui Costin

Morgan Holycross

Time-Tested Principles That Will Turn You Into a World-Class Fundraiser

The Dakota Way

Few in the world of B2B sales have covered as much ground as Brad David Ball. Over the course of his career, he has traversed the globe selling technology - visiting over 80 countries, 50 states, and closing deals on 6 different continents.


In this book, Brad shares practical formulas, original research, and perspectives that will enhance you sales skills and provide you with actionable strategies. Chock-full of stories and takeaways, he shares lessons learned from experiences in Singapore, Germany, China, Italy, Argentina, Belgium, India, France, and more.


You'll learn...


What is the ORIGINAL SIN of Selling?
How to use MICROSTORIES in your sales pitch.
Do people really buy based on EMOTION?
How to win the battle of "GUT FEELING."
What is the best SALES METHODOLOGY?


...and so much more.

The Algebra of Sales and Persuasion

Transform your marketing strategy and engage with customers in ways never before possible.In a world that is changing at unprecedented speeds, the marketing landscape stands at the brink of a profoundly new paradigm. In the AI-driven era, meaningful experiences reign supreme and brands must engage with their customers in new and exciting ways.Although the mission is clear, marketers may feel like they're faced with a sea of static amid a massive influx of data and tremendous cultural shifts. But customers leave subtle clues about exactly what content they want to see, products they want to encounter, and ultimately, the entire online experience they desire with every click, scroll, and purchase.Personalization is the needed mechanism that decodes a clear signal from the noise, and those that use it as the cornerstone of their marketing strategy can unlock a world of opportunity. Those who wait to begin their personalization journey not only lose their competitive advantage, but also fall further behind the pack.The brands that can transcend the noise, understand their customer's wants and needs, and transmit a clear signal back to each individual will create the emotional bonds that lead to long lasting brand loyalty. Think of this book as your decoder ring as you transform your personalization project into a powerhouse.Use it to: <ul><li>Learn the basics of personalization and discover its opportunities across channels</li><li>Communicate the benefits of personalization to your business and gain buy-in</li><li>Establish a scalable structure that fits your organization</li><li>Activate a clean, repeatable process for end-to-end campaign management</li><li>Discover the right tools and methodologies for success</li><li>Get inspiration for your testing roadmap with 70+ use cases</li></ul>

Why Personalization Wins the Customer Experience

Marketing in the AI Era

Essentially Human: On Sales and Salespeople reframes the often-misunderstood profession of sales and salespeople by revealing the core traits and behaviors that distinguish truly exceptional practitioners.

Drawing on four decades of executive-level leadership, firsthand stories from top performers across multiple disciplines, and tapping into the rigorous academic research on the psychology of sales and human behavior, Smith delivers a clear, practical, and highly readable guide.

If you've ever wondered why your training is not effective, why some sales hires promise so much but deliver so little, why experience, industry knowledge, training, and even the best compensation plans can fall flat with some salespeople, this book is for you.

Essentially Human: On Sales and Salespeople elevates sales from a set of tactics to a fundamental understanding of human behavior and its implications in sales environments.

It deserves a place on the shelves of executives, managers, and sales professionals at every stage of their careers.

On Sales and Salespeople

Essentially Human

Praise for Mindshift "Mindshift is an essential read that reframes challenges as stepping stones to greatness. Embrace the unknown and become a leader who forges paths toward a better future. Brian Solis isn't just a trusted voice, he's a trailblazer who has repeatedly transformed organizations. This book is a powerful guide on 'how' to make a significant impact. Let this be your blueprint to inspire and lead the change our world desperately needs." --Kara Goldin, Founder and Former CEO, Hint Inc.; Wall Street Journal bestselling Author of Undaunted; and Host of The Kara Goldin Show "Brian Solis lays out an actionable plan for leaders to succeed in times of unprecedented change. This book gives you the tools to move your team forward regardless of the storms that come your way. You don't need extra funding, resources, or equipment to achieve big things in times of uncertainty...all you need is a Mindshift." --Alison Levine, Adventurer, Explorer, and Mountaineer; New York Times bestselling Author of On The Edge; and Faculty, Thayer Leadership at West Point "Step into the world of Mindshift, where leading futurist and expert trend-tracker Brian Solis presents a clearly written, highly prescriptive guide on mastering the art of foresight. While predicting the future may seem impossible, Solis proves otherwise in this must-read book!" --Whitney Johnson, CEO, Disruption Advisors; and Wall Street Journal bestselling Author of Smart Growth: How to Grow Your People to Grow Your Company "It's hard to argue against the need for a dramatic shift in how we think and act to thrive in a world reshaped by the disruptions of a world pandemic, OpenAI, and more. But how to actually do it remains a challenge. Brian Solis offers motivation and a guide to make change and innovation happen. Mindshift is an invaluable resource for leaders at all levels." --Amy C. Edmondson, Novartis Professor of Leadership at Harvard Business School; and Author of Right Kind of Wrong: The Science of Failing Well "As Henry Ford is reported to have said, 'Whether you believe you can do a thing or not, you are right.' In this entertaining, optimistic and useful book, Brian Solis offers a way to break out of what's expected of you, to end limiting beliefs, and to get ready to learn and master things you might not have thought were possible with tools and approaches we probably have lying around the house! I particularly appreciate the deft interweaving of examples from business for sure, but also from popular culture and daily life. You won't want to miss this!" --Rita McGrath, Author of Seeing Around Corners: How to Spot Inflection Points in Business Before They Happen

Transform Leadership, Drive Innovation, and Reshape the Future

Mindshift

Six Continents. 76 Countries. Millions of Managers. One relentless mission: Elevate and transform how the world leads, coaches, and sells.&nbsp; Since its release in 2008,&nbsp;Coaching Salespeople&nbsp;Into&nbsp;Sales Champions&nbsp;has reshaped the foundation of management. This book became the global standard for how managers lead, coach, and communicate,&nbsp;and is taught as core curriculum in universities worldwide, focused on developing outstanding organizations and transformative leaders.&nbsp; Today's business landscape is more demanding, as companies struggle with hybrid teams, fractured communication, fear-driven workplaces, unprecedented burnout, rising turnover, and a generational shift toward purpose and quality of life over money.&nbsp;That's&nbsp;why the dominant leadership strategy has evolved from results-driven to care-driven, and why coaching is the language and mindset of leadership in today's highest-performing cultures.&nbsp;&nbsp; In this fully revised and expanded edition, Keith Rosen returns with groundbreaking strategies, critical conversations, and performance-driven coaching questions, grounded in his L.E.A.D.S. Coaching&nbsp;Framework&nbsp;and adapted for a world fueled by AI, automation, and rapid change.&nbsp;&nbsp; Technology is a powerful ally, only when aligned with a coaching culture that keeps people human, connected, engaged, and inspired by a shared vision.&nbsp;This playbook shows you how to build a thriving team and coaching culture that scales, drives consistent revenue and results, ignites motivation, and strengthens trust in every conversation.&nbsp; Endorsed by leaders from Microsoft, Salesforce, Johnson &amp; Johnson, Heinz, Capital One,&nbsp;Pfizer,&nbsp;and other world-class organizations, this second edition gives sales leaders a tactical roadmap to:&nbsp; <ul> <li>Increase conversion rates and win more sales.&nbsp;</li> </ul> <ul> <li>Turn around underperformers in&nbsp;30 days&nbsp;or less.&nbsp;</li> </ul> <ul> <li>Attract and&nbsp;retain&nbsp;top talent.&nbsp;</li> </ul> <ul> <li>Save at least 25 hours each week by shifting from problem-solver to coach who develops confident, independent, and accountable critical thinkers.&nbsp;</li> </ul> <ul> <li>Turn forecast reviews into high-value coaching conversations that improve accuracy and pipeline velocity.&nbsp;</li> </ul> <ul> <li>Eliminate&nbsp;silos and ignite healthy collaboration across departments, teams, and cultures.&nbsp;</li> </ul> <ul> <li>Create a happy, healthy, balanced life for your team and yourself.&nbsp;&nbsp;&nbsp;</li> </ul> &nbsp; &nbsp;

A Tactical Playbook to Ignite Change, Transform People, and Achieve Results

Coaching Salespeople Into Sales Champions

What if sales success isn't learned, but hardwired by your late teens?Built on 45 years of research and over 30 million assessments, SalesDNA reveals the innate talents and work ethic that separate top performers from everyone else. Only 17% of people possess the natural wiring for sustained sales success and no amount of training can create what isn't there. Drawing on decades of insights from competitive sales environments and elite performance across sports and business, this book is your blueprint to SELECT, DEVELOP and RETAIN true revenue generators.SalesDNA is the playbook for sales leaders building high-performing teams where individuals own their results and thrive on accountability. It is also a self-discovery tool for anyone who wants to unlock their full potential or determine if they are among the elite 17%.Revenue generation requires revenue generators. Identifying them is like panning for gold in a pile of rocks, many look promising, few are valuable.This book gives you the tools to stop guessing and start hiring gold.Skills can be taught. SalesDNA is what you're born with.John Marshall, Ph.D., is the founder and CEO of Self Management Group (SMG). He's an organizational psychologist, author, and keynote speaker with over 40 years of experience helping companies and sports teams build high-performance, self-managed cultures.

SalesDNA

Vertrieb ist Chefsache - und echte Führung beginnt nicht am Bildschirm, sondern im Markt.** Dieses Buch zeigt, warum erfolgreiche Vertriebsführung Nähe, Haltung und Verantwortung braucht. Es räumt auf mit Management-Mythen, liefert praxiserprobte Impulse für CEOs und Führungskräfte - und stellt klar: Wer Menschen und Märkte bewegen will, muss präsent sein. Mit Klartext, psychologischem Feingefühl und der Bereitschaft, selbst vorzuleben, was Wirkung erzeugt. **Ein Buch für alle, die nicht nur verwalten, sondern wirklich führen wollen - mit Stallgeruch.

Warum der Fisch am Kopf stinkt

CHEFSACHE VERTRIEB

The Behavioural Operating System

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