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Sales52: The Behavioural Operating
System

The Behavioural Operating System

Die B2B Vertriebswelt steht auf dem Kopf! Buzzwords wie z.B. CX Customer Experience, CJ Customer Journey, KI künstliche Intelligenz, Chatbots, Touchpoint Analyse, Agile Sales und Social Selling verunsichern Vertriebsmitarbeitende und Führungskräfte mehr denn je. Möglicherweise fragen Sie sich: "Wird der Verkäufer vor Ort beim hybriden Kunden in Zukunft überhaupt noch benötigt?" Solche und andere Fragen geistern wie ein großes Schreckgespenst durch die B2B Vertriebswelt. In einer Welt die sich immer schneller verändert (VUCA), ist es umso wichtiger für Verkäufer und Führungskräfte aus allen Branchen, dass sie sich auf die neuen Marktveränderungen, Kundenbedürfnisse und Kundenverhalten einstellen. Den Kunden exakt dort abzuholen, wo er sich aktuell in seiner Customer Journey befindet wird zukünftig einer der Erfolgsfaktoren im Vertrieb sein. Das Buch von Henrik Trenkel beschreibt ganzheitlich, Schritt für Schritt, in einer hohen Qualität und praxisnah das COACHED SELLING Rahmenwerk. Einerseits bildet das Rahmenwerk, durch den Einsatz des Business Coaching Prozesses, die Basis für die evolutionäre Verkaufsmethode welche die Transformation vom Verkäufer zum Kunden-Coach beschreibt und somit den Kunden in das Zentrum des Handelns bringt (Customer Centricity). Auf der anderen Seite sind die Coaching Kompetenzen der Vertriebsführungskräfte gefragt, um die PS Ihrer Verkaufsteams auf die Straße zubringen. Beides zusammen bildet eine Vertriebssynergie, welche Mitarbeiter- und Kundenentwicklung auf den nächsten Level hebt. Daraus hat der Autor Schlüsselfaktoren auf das Führen und Verkaufen im B2B Geschäft adaptiert und somit ein wirklich spannendes, neues Verkaufs- und Führungskonzept mit Erfolgsgarantie für das 21.Jahrhundert entwickelt.

Begeisterte Kunden und motivierte Mitarbeitende als Schlüssel für überdurchschnittlichen Verkaufserfolg

Das COACHED SELLING® Rahmenwerk: Führen und Verkaufen mit Coaching Kompetenzen

This comprehensive guide reveals how to systematically identify and capture cross-selling and up-selling opportunities, whether through internal transformation, organisational consolidation or merger and acquisition scenarios. By understanding the fundamental principles of revenue expansion and cost optimisation at the same time, business leaders can dramatically improve their company's value proposition while strengthening market position.Every business professional will encounter organisational change - whether through M&amp;A activity during economic booms or internal restructuring during downturns. These pivotal moments present extraordinary opportunities to simultaneously increase sales and reduce costs, yet most organisations fail to maximise their potential. This book provides the strategic framework and practical tools needed to excel during these critical transitions, showing how to plan and implement cross-selling initiatives that deliver substantial revenue growth while streamlining operations for maximum efficiency. Drawing from real-world M&amp;A scenarios and internal transformation case studies, this guide demonstrates how to improve profit from both ends of the equation. You will learn to identify cross-selling opportunities that others miss, develop implementation strategies that minimise disruption and create sustainable revenue streams that outlast the initial organisational change.Whether you are leading a merger integration, managing a divisional consolidation or simply seeking to optimise your current sales approach, this book provides the insights and methodologies to transform organisational complexity into competitive advantage and measurable profit improvement.

The Executive's Growth Guide to M&A, Re-Organisation and Profit Optimisation

Cross-Sell to Scale

A Personal Journey in Sales Leadership and Sales Management

Inspiration in Leadership

The Revenue Architect by Shawn Kahler is a powerful business strategy book that challenges traditional thinking about sales and growth in manufacturing and industrial organizations. The book introduces the concept of "Revenue Architecture," emphasizing that revenue success is not accidental but intentionally designed through structured systems. Kahler explains how companies often mistake revenue growth for business health, while underlying issues such as margin erosion, operational strain, and inefficiencies quietly develop.

Through practical frameworks and real-world examples, the book highlights five key pillars-Talent, Value, Economic, Velocity, and Truth Architecture-that collectively determine sustainable profitability. It stresses the importance of mastering pricing discipline, understanding cost-to-serve, and aligning sales efforts with operational realities. Kahler also addresses common pitfalls like over-reliance on charisma in sales, poor pricing strategies, and unprofitable customer relationships.

Designed for executives, entrepreneurs, and manufacturing leaders, this book provides actionable insights to build resilient, scalable organizations. The Revenue Architect ultimately teaches readers how to move beyond short-term revenue gains and create durable enterprise value through clarity, discipline, and strategic design.

Designing Durable Revenue, Expanding Margin, and Building Enterprise Value

THE REVENUE ARCHITECT

Essentially Human: On Sales and Salespeople reframes the often-misunderstood profession of sales and salespeople by revealing the core traits and behaviors that distinguish truly exceptional practitioners.

Drawing on four decades of executive-level leadership, firsthand stories from top performers across multiple disciplines, and tapping into the rigorous academic research on the psychology of sales and human behavior, Smith delivers a clear, practical, and highly readable guide.

If you've ever wondered why your training is not effective, why some sales hires promise so much but deliver so little, why experience, industry knowledge, training, and even the best compensation plans can fall flat with some salespeople, this book is for you.

Essentially Human: On Sales and Salespeople elevates sales from a set of tactics to a fundamental understanding of human behavior and its implications in sales environments.

It deserves a place on the shelves of executives, managers, and sales professionals at every stage of their careers.

On Sales and Salespeople

Essentially Human

How do sales leaders succeed in today's world?
It's becoming harder to be a successful sales leader. You must attract and retain top performers and motivate and engage your teams to deliver, if not exceed, their goals in a tough market. After all, company success rests on your team's ability to achieve their KPIs. As a sales leader, you have more impact on your people than any other factor, which adds to the pressure.
STRONG explores the intersection of sales leadership research and positive psychology, identifying key principles to amplify impact, achieve greater results and thrive. Evidence-based lessons are interwoven with stories, examples and actionable insights. All of which offers a fresh perspective that supports sales leaders and their teams to: 
· attract and retain the best sales talent 
· handle pressure and challenging environments
· achieve long-term sustainable performance.

How the best sales leaders engage, achieve, and thrive

STRONG

What if sales success isn't learned, but hardwired by your late teens?Built on 45 years of research and over 30 million assessments, SalesDNA reveals the innate talents and work ethic that separate top performers from everyone else. Only 17% of people possess the natural wiring for sustained sales success and no amount of training can create what isn't there. Drawing on decades of insights from competitive sales environments and elite performance across sports and business, this book is your blueprint to SELECT, DEVELOP and RETAIN true revenue generators.SalesDNA is the playbook for sales leaders building high-performing teams where individuals own their results and thrive on accountability. It is also a self-discovery tool for anyone who wants to unlock their full potential or determine if they are among the elite 17%.Revenue generation requires revenue generators. Identifying them is like panning for gold in a pile of rocks, many look promising, few are valuable.This book gives you the tools to stop guessing and start hiring gold.Skills can be taught. SalesDNA is what you're born with.John Marshall, Ph.D., is the founder and CEO of Self Management Group (SMG). He's an organizational psychologist, author, and keynote speaker with over 40 years of experience helping companies and sports teams build high-performance, self-managed cultures.

SalesDNA

Dieses Lehrbuch führt in die grundlegenden Konzepte, Methoden und Anwendungen des Marketings ein. Die Autoren gehen auf zentrale Fragestellungen klar und verständlich ein und veranschaulichen diese anhand von Beispielen aus der Unternehmenspraxis. Leser und Leserinnen können sich so ein Basiswissen in Bereichen wie Kaufverhalten, Marktforschung, Marketingstrategie, Markenmanagement oder den vier zentralen Marketinginstrumenten verschaffen. Sie erhalten auch einen Einblick in wichtige Teilgebiete wie dem Business-to-Business-, dem Dienstleistungs- oder dem Non-Profit-Marketing. Zielgruppe sind sowohl Studierende der Betriebswirtschaftslehre als auch anderer Studiengänge, die Grundkenntnisse des Marketings erwerben möchten. Praktiker erhalten den erforderlichen Überblick zu wichtigen Marketingaspekten.Die 9. Auflage wurde vollständig überarbeitet und teilweise neu strukturiert. Dies beinhaltet u.a. zwei neue Kapitel zum Markenmanagement sowie zum Zusammenhang von Marketing und Gesellschaft. Zudem wurden aktuelle Entwicklungen, wie z. B. digitale Märkte, sowie zahlreiche neue Beispiele integriert. Andreas Eggert und Sascha Raithel sind in der Autorenschaft neu hinzugekommen.Zusätzliche Fragen per App: Laden Sie die Springer Nature Flashcards-App kostenlos herunter und nutzen Sie exklusives Zusatzmaterial, um Ihr Wissen zu prüfen.Die Autoren 
Prof. Dr. Andreas Eggert ist Professor für Business- und Dienstleistungsmarketing am Marketing-Department der Freien Universität Berlin. Prof. a.D. Dr. Dr. h.c. Michael Kleinaltenkamp war Professor am Marketing-Department an der Freien Universität Berlin. Prof. a.D. Dr. Alfred Kuß war Professor am Marketing-Department an der Freien Universität Berlin. Prof. Dr. Sascha Raithel&nbsp;ist&nbsp;Professor für Marketing am Marketing-Department an der Freien Universität Berlin.

Grundlagen - Überblick - Beispiele

Marketing-Einführung

In The Little Book of Successful Major Account Sales, Walt McGhee shares the lessons and strategies he honed during his successful 40-year career in institutional sales. Drawing on real-world experience, he explores the entire spectrum of the major account sales process-from territory planning and client meetings to RFIs/RFPs, client on-sites, travel, conferences, entertaining, internal sales meetings, organizational dynamics, and professional growth. The book emphasizes four principles that consistently drive success: Discipline, Sincerity, Process, and Fit. Both inexperienced and seasoned sales professionals will find valuable insights to sharpen their skills and improve their results.

Walt McGhee is a sales veteran with more than 40 years of success in institutional sales and management. From his early start as a Field Sales Engineer in the high-tech industry to top-performing roles on Wall Street, Walt has built a career defined by discipline, sincerity, and process-oriented results. His insights, drawn from decades of real-world experience, now guide sales professionals at every stage toward lasting success.

The Little Book of Successful Major Account Sales

The Guide They Forgot to Give You

Nobody Told Me This

Most sales organizations don't lose performance suddenly.

They lose it quietly.

Standards soften.
Coaching slips.
Urgency replaces discipline.

Calendars fill. Leaders stay busy. Escalations increase.

And somewhere along the way, execution drifts.

By the time revenue misses show up, the damage is already done.

Forecast confidence drops. Deal quality declines. Revenue becomes harder to predict.

FOCUSED explains why this happens - and how senior sales leaders prevent it.

This is not a sales methodology book.
It's not motivation.
And it's not another leadership theory.

FOCUSED is a leadership operating discipline for Chief Revenue Officers, VPs of Sales, and senior sales leaders who are responsible for performance at scale - and who need execution to hold when pressure shows up.

It becomes the operating spine for how leaders coach, enforce standards, and protect execution across the organization.

Steven Rosen names the problem most organizations never diagnose:

Not lack of effort.
Not poor strategy.

But the slow erosion of focus as urgency overrides standards.

FOCUSED gives leaders a practical framework for protecting the few critical behaviors that actually drive results:

¿ Enforcing coaching even when deals are on fire
¿ Holding standards when quarters get tight
¿ Preventing leaders from becoming the escalation point
¿ Turning accountability into daily behavior, not quarterly intention

This book is for leaders who:

 Are tired of repeating expectations
 Are carrying execution personally
 See activity rising while performance stalls
 Know their "Three Things" but struggle to protect them under pressure
 Want predictable execution instead of constant escalation

This book is not for:

 Leaders looking for reassurance
 Teams chasing tactics without discipline
 Organizations that confuse motion with progress

With a foreword by Mike Weinberg, FOCUSED delivers a blunt, practical manual for building leadership discipline that survives real-world pressure.

Inside, you'll learn how to:

¿ Diagnose execution drift before revenue suffers
¿ Install operating standards that managers actually enforce
¿ Build coaching consistency across leadership layers
¿ Replace heroic effort with leadership infrastructure
¿ Create execution stability without micromanagement

FOCUSED doesn't ask leaders to do more.

It teaches them how to protect what matters.

Steven Rosen works with CROs and VP Sales teams globally to install leadership discipline that holds under pressure.

If you're a CRO or VP of Sales responsible for results - and you're done letting urgency dictate leadership - this book gives you the operating discipline to make performance hold.

Scroll up and order your copy.

FOCUSED

Vertrieb ist Chefsache - und echte Führung beginnt nicht am Bildschirm, sondern im Markt.** Dieses Buch zeigt, warum erfolgreiche Vertriebsführung Nähe, Haltung und Verantwortung braucht. Es räumt auf mit Management-Mythen, liefert praxiserprobte Impulse für CEOs und Führungskräfte - und stellt klar: Wer Menschen und Märkte bewegen will, muss präsent sein. Mit Klartext, psychologischem Feingefühl und der Bereitschaft, selbst vorzuleben, was Wirkung erzeugt. **Ein Buch für alle, die nicht nur verwalten, sondern wirklich führen wollen - mit Stallgeruch.

Warum der Fisch am Kopf stinkt

CHEFSACHE VERTRIEB

The Behavioural Operating System

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