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Miller G: Moral Artificial Intelligence
Projects

Moral Artificial Intelligence Projects

A Practical Guide to Building AI Systems That Deserve Trust

How warmth, competence, and relationships shape our healthcare outcomes The HUMAN Remedy: Why Our Relationships Matter as Much as Medicine reveals why better healthcare depends on more than medical knowledge, advanced technology, and efficient access to care. Drawing on original research with nearly 1.6 million patients and care providers, Chris Malone, founder of Fidelum Group and co-author of The HUMAN Brand, shows how our spontaneous social judgments of warmth and competence shape the way we experience care, receive advice, follow treatment plans, and build lasting relationships with care providers. Malone explains how we unconsciously judge healthcare interactions by asking two unspoken questions: What are your intentions toward me? And are you capable of carrying out those intentions? When the answer to both questions is favorable, care can create hope, belonging, engagement, and stronger relationships. When warmth is missing, even technically excellent care can feel cold, transactional, and harder to trust. The book also introduces the CareStyles(TM) patient engagement framework, which explains four distinct styles patients have for engaging with care providers. Through stories, research, and case examples from healthcare innovators, Malone shows how patients, care providers, and healthcare leaders can make care more human, relational, and effective. Readers will also find: <ul> <li>Case studies from Mayo Clinic, Kaiser Permanente, Northwell Health and others on how relationship-centered care improves patient engagement and outcomes</li> <li>A timely look at how AI could either deepen transactional care or help restore relationship-centered care</li> <li>A practical explanation of the four care engagement styles and the impact they have on the care we receive</li> <li>Access to the CareStyles(TM) Assessment that enables readers to discover their own care engagement style</li> <li>Actionable steps patients can take to seek and receive more relational care that better aligns with their engagement style</li> </ul> Written for patients, families, care providers, and healthcare leaders seeking evidence-based solutions, The HUMAN Remedy offers a research-grounded path toward care that heals through relationships as well as medicine.

Why Our Relationships Matter As Much As Medicine

The Human Remedy

Most leaders think trust is an outcome of success. The best leaders know it is the driver.In an era defined by rapid change and AI disruption, organizations face a paradox: While AI and advanced tools promise unprecedented capability, the foundation needed to unlock that potential--trust--is eroding. Employees question the systems they are asked to use, customers doubt the brands they once relied on, and leaders struggle to keep pace with shifting expectations. As trust declines, so does the ability to innovate, adapt, and grow.In The Trust Advantage, Deloitte Consulting LLP principal Ashley Reichheld offers a timely and practical guide to rebuilding trust as a strategic asset. Drawing on years of research and the proprietary TrustID system she developed, Reichheld shows how trust can be measured, managed, predicted, and deliberately strengthened across your teams, customers, and partners. The book reframes trust not as an outcome but as the underlying operating system that drives performance and long-term value.Through rich case studies, essential insights, and real-world examples, Reichheld illustrates how organizations across industries have used trust to accelerate adoption of new technologies, deepen customer loyalty, and create resilient, high-performing cultures. She breaks down the components of trust into actionable levers, equipping leaders with tools to diagnose trust gaps and embed trust-building practices into everyday decisions. From navigating AI-driven change to aligning stakeholder expectations, the book reveals how trust can reduce friction and unlock momentum.At once insightful and practical, The Trust Advantage shows that in a world of constant disruption, trust is not a byproduct of success--it is the engine of it. Leaders who build it with intention will create the strongest, most enduring advantage of all.

What Really Drives Performance in the Age of AI

The Trust Advantage

HBR Emotional Intelligence Series

Change is inevitable. How you deal with it is under your control.Change is rarely a one-time event. At any point, you may face a shakeup at work, a life transition, a sudden loss, a new opportunity, or any number of other disruptions to the norm. Change can be fast and unpredictable, and when you're dealing with it repeatedly, the emotional toll can be high.This book will help you navigate change more confidently. You'll learn how to approach new situations with an open mind, build the strength to work through change, and ultimately develop the resilience you need before the unexpected occurs. HOW TO BE HUMAN AT WORK. The HBR Emotional Intelligence Series features smart, essential reading on the human side of professional life from the pages of Harvard Business Review. Each book in the series offers proven research showing how our emotions impact our work lives, practical advice for managing difficult people and situations, and inspiring essays on what it means to tend to our emotional well-being at work. Uplifting and practical, these books describe the social skills that are critical for ambitious professionals to master.

Change Resilience (HBR Emotional Intelligence Series)

A New Approach to Technology Leadership

The Real CIO

&nbsp;What separates managers from true leaders?After more than three decades leading teams at some of the world's most influential companies, including Microsoft and Samsung, Harry Patz Jr. has learned that leadership is rarely found in organizational charts, management theories, or corporate buzzwords. The most important leadership lessons are often the unwritten ones.In&nbsp;Unwritten Rules of Leadership, Patz shares a practical, witty, and deeply personal guide to leading people, navigating change, and building organizations that thrive. Drawing from real-world experiences in technology, business transformation, sports, history, military leadership, and even classic films, he distills hard-earned lessons into actionable principles leaders can apply&nbsp;

An Insider's Guide to Leading and Managing

Unwritten Rules of Leadership

Lead your organization's transition from linear operations to circular economy practices In Disrupt the Linear: Leadership Blueprint for a Circular Economy, two leadership and change management scholars present a method for bottom-up leadership that drives sustainability transformation in business and society. Drawing on the construct of Appreciative Intelligence, a competency for innovation developed through decades of work with senior managers across for-profit, government, and non-profit organizations, this book provides a practical path forward. Disrupt the Linear equips leaders with a solution-oriented and innovative mindset for implementing circular economy transition in the every-day practices of their organizations. The authors draw on consulting experience with clients including the International Monetary Fund, the World Bank, IBM, General Mills, 3M, and British Petroleum to present approaches that connect visionary thinking with concrete implementation strategies. Readers will also find: <ul> <li>A framework for bottom-up leadership focused on the wellbeing of people and the planet across organizational contexts</li> <li>Insights on how individuals in for-profit, government, and non-profit organizations can start innovating circular economy practices</li> <li>Methods grounded in Appreciative Intelligence, a research-based construct linking innovation competency to leadership development outcomes</li> <li>Practical approaches for leading sustainability transformation informed by over 30 years of consulting and teaching experience</li> <li>Strategies for navigating disruptive change while building solution-oriented and innovative mindsets throughout your organization</li> </ul> Written for consultants, business and technology managers, development specialists, and project coordinators working across sectors, Disrupt the Linear provides a leadership approach for anyone seeking to implement circular economy practices within their organization's operations and contribute to broader sustainability transformation.

Leadership Blueprint for a Circular Economy

Disrupt the Linear

Strategy-Driven Delivery is a practical guide for senior project, programme and strategy managers who need to close the gap between strategic intent and successful execution. Written by experienced transformation experts Helen Winter and Jon Wrennall, this book shows why strategy fails in practice and how to design programmes and operating models that ensure delivery success. It provides a clear, structured approach to aligning projects with business goals while enabling trust, accountability and effective decision-making at scale. Drawing on real-world examples across financial services, IT and software development, this book equips you to: - Design programmes aligned to strategic business outcome - Build operating models that enable effective delivery - Embed governance that supports trust and decision-making - Overcome stalled progress and delivery challenges - Apply AI and automation to modern project environments With practical frameworks and forward-looking insight, Strategy-Driven Delivery helps you lead complex transformation with clarity, control and measurable impact. Themes include: strategy execution, programme management, transformation leadership, operating models, project governance, AI in project delivery

Aligning Organizations, Programs and Projects

Strategy-Driven Delivery

Get organized, lead your team, and deliver results - every single time Project management is how ideas become results - and it's a skill every professional can build. Project Management For Dummies gives you a clear, practical roadmap for defining goals, building schedules, leading teams, and managing risk. Written by Cynthia Snyder Dionisio, a PMI Fellow who has chaired three updates of the PMBOK® Guide, this easy-to-follow resource helps you confidently deliver projects of any size in any industry. Get the hang of tried-and-true frameworks and templates you can put to work right away, along with guidance on value delivery, stakeholder engagement, team leadership, and AI collaboration. Perfect for running your first project or refining your approach, this book has you covered. Inside this book: <ul> <li>Learn how to define project goals, build realistic schedules, and track progress from start to finish</li> <li>Discover practical techniques for managing risk, engaging stakeholders, and delivering measurable business value across industries</li> <li>Explore how AI tools can support research, documentation, analysis, and troubleshooting on your projects</li> <li>Build your leadership skills with emotional intelligence, psychological safety, and conflict management</li> <li>Use a threaded case study so you can see how key concepts are applied</li> </ul> Whether you're leading your first project or your fiftieth, this Dummies guide gives you the frameworks, tools, and confidence to deliver extraordinary results.

Project Management For Dummies

The difference between winning and losing or success and failure is leadership. Step the F*ck Up makes leadership simple by offering one clear standard for how you live and lead. Discover a universal leadership system that has been proven across business, football, and life from Joe Moglia, former Chairman and CEO, TD Ameritrade, former Head Football Coach and Executive Advisor to the president and Chair Emeritus of Athletics at Coastal Carolina University. The principles, first coined on a football field, come to life through his stories from the trading floor, the boardroom, and the world of sports. The unique leadership lessons he shares in Step the F*ck Up are supported by a clear and concise system of self-knowledge, accountability, and compassion. The Moglia leadership principles in Step The F*ck Up are a way of life: If you follow them, you don’t just become a better leader, you live a life with integrity and purpose.

No Rules, One Standard

Step the F*ck Up

Navigating the Depths of Curiosity and Connection to Build Organizational Flow

The Diver

Turn your difference into a repeatable advantage for leading change The Room Needs You: Let Your Difference Drive Change-The Connect, Trust, Grow Method presents a field-tested method for driving transformation when you are not the expert in the room. Jennifer Langton, the NFL's former Senior Vice President of Player Health and Innovation, came to player safety out of finance-no medical, scientific, or engineering training-and led a decade of work that took the league from the era of League of Denial to record-low injuries. She distills that experience into the Connect, Trust, Grow (CTG) Method: a three-move sequence for connecting the experts, earning trust with evidence no one can dispute, and growing a win into a standard that holds after you leave. The Room Needs You follows the work in the order it happened-learning first to react to injury, then to prevent it, then to predict it-from a partnership with GE and the Department of Defense to the AI-powered Digital Athlete built with AWS, which now predicts injury risk for every player in the league. Underneath it runs the story of the girl on the boys' lacrosse team, the athlete who lost her mother and her knee in the same year and turned both into fuel, and the finance executive who asked her way into a role that did not exist-because the method works on you before it works on the room. Readers will also find: <ul> <li>A three-move sequence-Connect, Trust, Grow-run first on yourself, starting with what you are good at and what fuels you, then on the room, with the questions to answer at each move</li> <li>The Langton Roadmap: a one-page method for making the case for the role that should exist, inside the organization you are already in</li> <li>A clear distinction between the Expert Path, which delivers the science, and the Human Path, which delivers adoption-and why the human path matters more as technology gets more capable</li> <li>Practical guidance on reaching the people who have to adopt your work, setting an evidence standard, and turning a success into a standard that runs without you</li> <li>Real-world lessons from one of sports' most visible transformations, including the NFL-AWS partnership and the day Langton stopped the room The Room Needs You serves leaders, change agents, and anyone building with data or AI who has to move experts, skeptics, and institutions they do not control. It speaks just as directly to anyone at a turning point-a career pivot, a step into leadership, the chance to grow into something larger-and to the athlete leaving the game, the person coming back from an injury or a loss, the student choosing a path: anyone asking what am I good at now, because the method begins with that question. Langton's method equips anyone who has felt out of place in a room to make their difference the reason they belong there.</li> </ul>

Let Your Difference Drive Change -- the Connect, Trust, Grow Method

The Room Needs You

Great managers deliver results. Great leaders inspire people, shape the future and create lasting impact. In How to Become a World-Class Leader, Wayne Clarke reveals twelve essential disciplines that help you move from effective manager to influential leader. Covering skills such as emotional intelligence, delegation, influence and communication, this practical guide shows how to build high-performing teams, navigate change and lead with confidence in an increasingly complex world. Building on the world-class manager framework introduced in the bestselling guide How to Become a World-Class Manager, this book presents twelve new leadership disciplines that stand on their own while extending Clarke's proven approach to management excellence. Exploring the growing influence of AI on leadership and the changing demands of the workplace, he explains what future-ready leaders need to succeed. Whether you're leading a team for the first time, preparing for a more senior role or looking to increase your impact as a leader, this book provides the tools, insights and strategies you need to accelerate your career and achieve lasting success.

Skills and Insights for Unleashing Your Leadership Potential

How to Become a World Class Leader

Moral Artificial Intelligence Projects

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