Managing Hospitality Organizations
Achieving Excellence in the Guest Experience
Contenu
Managing Hospitality Organizations: Achieving Excellence in the Guest Experience, Third Edition takes students on a journey through the evolving service industry. Each chapter focuses on a core principle of hospitality management and is packed with practical advice, examples, and cases from some of the best companies in the service sector.
Informations bibliographiques
mars 2024, 656 Pages, Anglais
Sage Publications
978-1-0718-7627-5