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Business and Management (R0)

Matthieu Mielet

Intentional Luxury

Elevated Client Engagement for Client-Facing Teams

&lt;p&gt;Genesis.- The Language of Intentional Luxury: Foundational Concepts.- Chapter 1 - Introduction: Elevating Every Client Moment.- Chapter 2 - From Service to Client Engagement: What Excellence Means Now.- Chapter 3 - The Modern Luxury Clients: From Access to Experience.- Chapter 4 - Elevated Client Engagement: Transforming Transactions into Resonance.- Chapter 5 - Embedding Elevated Client Engagement: Cultures of Connection and Empowerment Across Organizations.- Chapter 6 - The Client-Facing Professional: From Advisor to Emotional Architect.- Chapter 7 - Toolkit for Activating and Assessing Elevated Client Engagement.&lt;/p&gt;

A USA TODAY BESTSELLER • From the bestselling author of The Quiet Tenant comes an immersive new suspense novel: Fifteen years ago, Frida and her brother escaped a cult. Now her brother is the prime suspect in a murder investigation—and it isn’t the first time. “The most jaw-dropping ride of the year.” —Marie Claire “Michallon masterfully weaves past cult abuse into a taut present-day procedural, blending psychological complexity with enough terror to make you white-knuckle your beach chair.”—Oprah Daily Innocence doesn't bail you out; it just makes you easier to trap. Frida and Gabriel arrive seeking a fresh start at the stunning Ara Hotel in the secluded desert of Escalante, Utah. Once so close they were able to finish each other’s sentences, they’ve grown apart in recent years after a sudden, unspeakable tragedy. Now, at the luxe resort, they are ready to reconnect between dips in the pool and hikes on spectacular desert trails. It all feels like paradise—until the dead body of a beautiful young woman who was vacationing at the Ara with her powerful, much older husband is discovered. When the local police arrive and suspicion quickly falls on Gabriel, Frida is forced to revisit memories from their upbringing in a cloistered cult in upstate New York, their dramatic escape, and the scandal that followed. Frida’s belief in Gabriel’s innocence never wavered at the time, but now even she can’t ignore the evidence mounting against him. Alternating between past and present timelines, Our Last Resort builds toward a shattering climax that uncovers the fate of the murdered Ara guest and poses the question: how well do we ever really know those we love? Multi-layered, gripping, and intense, Clémence Michallon’s latest suspense novel is a nail-biter until the last page, cementing her status as “one of the most daring, exciting new voices in psychological suspense.” (Lisa Jewell, New York Times bestselling author of It Could Have Been Her)

A Novel

Our Last Resort

Routledge-Giappichelli Studies in Business and Management

Recently, sustainability has become a focal point for companies across all sizes and sector, and the luxury industry is no exception. This shift reflects a growing awareness of the environmental, social, and community impacts of business activities. However, integrating sustainability into the luxury industry poses unique challenges due to the apparent mismatch between luxury and sustainability. While luxury often connotes indulgence and opulence, sustainability emphasizes altruism, ethical practices, and moderation, seemingly conflicting with traditional luxury values. This book, first attempts to resolve the abovementioned divergence between luxury and sustainability. Thanks to an in-depth analysis of the definition of luxury, the authors demonstrate that sustainability is in line with the young consumers' idea of luxury. Moreover, leveraging a structured review, the book organizes the scientific production on sustainable luxury in the research area and explains the reasons for matching luxury and sustainability. Then this book also attempts to explain to what extent luxury brand companies are improving their commitment to sustainable actions. In this endeavor, the authors explore the fundamental issues within sustainable luxury and the integration of sustainability into the corporate business model. The explorations also include the companies' efforts to communicate sustainability both offline and online with a focus on the themes and tools. Finally, this book offers a benchmark by providing the audience with several business cases. The discussion of case studies aims to meet the needs of a wide and varied audience, from university students to CSR managers looking to extract valuable insights and adapt them to their respective business contexts.

Sustainability and Luxury Management

Palgrave Advances in Luxury

Strategic Adoption And Consumer Perceptions

Luxury Management and Artificial Intelligence

Chartwell Deluxe Editions

<div>Enjoy Thomas Hardy’s tale of passion, heartbreak, and resilience in this stunning collector’s edition of Far from the Madding Crowd. As meaningful and relevant today as it was when it was published more than 150 years ago, Far from the Madding Crowd is set in the English countryside and follows Bathsheba Everdene, a fiercely independent woman who captures the hearts of three very different men. With themes of love, pride, and fate, Bathsheba’s journey explores the complexities of human emotion against a vividly drawn rural landscape. As timeless as the story it holds, this beautiful edition features: <ul><li>A foil-stamped cover and spine</li><li>Richly textured design</li><li>Unabridged text</li></ul> Perfect for literature lovers and design enthusiasts, this gorgeously crafted volume is more than a book. It’s a keepsake to treasure for years to come. Whether displayed on your shelf or given as a thoughtful gift,&nbsp;Far from the Madding Crowd shines as both a literary masterpiece and a work of art. Essential volumes for the shelves of every classic literature lover, Chartwell Deluxe Editions offer beautifully presented works from some of the most important authors in literary history. Other deluxe classics from Chartwell include Little Women, Alice’s Adventures in Wonderland, The Essential Tales and Poems of Edgar Allan Poe, The Essential Grimm’s Fairy Tales,&nbsp;Anne of Green Gables, The Inferno, Dracula,&nbsp;Frankenstein,&nbsp;The Republic, The Iliad, Meditations, and Irish Fairy and Folk Tales.</div>

Far from the Madding Crowd

Living in Style

Living in Style Mountain Chalets entführt Sie zu einigen der faszinierendsten Rückzugsorte in den Alpen, wo innovative Architektur und raffiniertes Innendesign nahtlos mit der dramatischen Bergkulisse verschmelzen. Jedes Haus offenbart eine unverwechselbare Mischung aus luxuriöser Eleganz und einladender Wärme mit kuratierter Einrichtung und durchdachten Details. Mit atemberaubenden großformatigen Fotografien bietet dieses Buch einen seltenen Einblick in Oasen, in denen jedes Element, vom gemütlichen Kamin bis zur weitläufigen Terrasse, vom Geist der Berge geprägt ist.

Living in Style Mountain Chalets

#1 NEW YORK TIMES BESTSELLER • From the bestselling, prizewinning author of Say Nothing and Empire of Pain, a spellbinding&nbsp;account of a family devastated by the sudden death of their nineteen-year-old son, only to discover that he had created a secret life&nbsp;which drew him into the dangerous criminal underworld that lies beneath&nbsp;London’s glittering surface “Another blockbuster feat of reportage. . . . I sprinted through this addictive book in three days and gasped more than once at the true story’s twists and turns.” —Esquire A NEW YORK TIMES BEST BOOK OF THE YEAR SO FAR In the early morning of November 29th, 2019, surveillance cameras at the headquarters of MI6, Britain’s spy agency, captured video of a young man pacing back and forth on a high balcony of Riverwalk, a luxury tower on the bank of the river Thames. At 2:24 a.m., he jumped into the river. In a quiet London neighborhood several miles away, Rachelle Brettler was worried about her son. Zac had told her that he had gone to stay with a friend for the weekend,&nbsp;but then he did not come home. Days later, a police car pulled up&nbsp;and two officers relayed the dreadful news: Her son was dead. In their unbearable grief, Rachelle and her husband, Matthew, struggled to understand what had happened to Zac. He had had his troubles, but in no way seemed suicidal. As they would soon discover, however, there was a lot they did not know about their son. Only after his death did they learn that he had adopted a fictitious alter ego: Zac Ismailov, son of a Russian oligarch and heir to a great fortune. Under this guise, Zac had become entangled with a slippery London businessman named Akbar Shamji and a murderous gangster known as Indian Dave. As the Brettlers set about investigating their son’s death, they were pulled into a different and more dangerous London than the one they’d always known, and came to believe that something much more nefarious than a suicide had claimed Zac’s life. But to their immense frustration, Scotland Yard seemed unable—or unwilling—to bring the perpetrators to justice.&nbsp; In a bravura feat of reporting and writing, Patrick Radden Keefe chronicles the Brettlers’ quest, peeling back layers of mystery and exposing the seedy truths behind the glamorous London of posh mansions and private nightclubs, a city in which everything is for sale, and aspirational fantasies are underwritten by dirty money and corruption. London Falling is a mesmerizing investigation of an inexplicable death and a powerful narrative driven by suspense and staggering revelations. But it is also an intimate and deeply poignant inquiry into the nature of parental love and the challenges of being a parent today, a portrait of a family trying to solve the riddle not just of how their son died, but of who he really was in life.

A Mysterious Death in a Gilded City and a Family's Search for Truth

London Falling

Zeitlos und elegant-Chanel steht wie kaum ein anderes Modehaus für Stil und Luxus. Master of Fashion: Chanel vereint die ikonischsten Looks, Accessoires und Bilder der Marke und fängt ihre unverwechselbare Ästhetik in eindrucksvollen Bildern ein. Von klassischen Silhouetten bis zu legendären Fashion-Momenten ist dieses Buch ein visueller Genuss zum Blättern, Bewundern und Präsentieren.

Creations That Define an Icon

Masters of Fashion: Chanel

Iconic Runways entführt die Leser in die faszinierende Welt der exklusivsten Modenschauen der letzten Jahrzehnte - von legendären Couture-Kollektionen bis hin zu spektakulären Präsentationen an außergewöhnlichen Orten. Dieses opulente visuelle Meisterwerk mit 180 atemberaubenden Farbfotografien präsentiert visionäre Kreationen von Chanel, Versace, Schiaparelli, Gucci und vielen anderen renommierten Modehäusern. Die sorgfältig zusammengestellte Auswahl umfasst legendäre Momente wie Karl Lagerfelds emotionalen Abschied im Grand Palais sowie bahnbrechende Highlights wie die erste KI-generierte Modenschau in New York. Autor Pierre Toromanoff, ein erfahrener Kenner von Kunst und Mode, bietet tiefgründige Einblicke in die Inszenierung, die künstlerische Vision und die kulturelle Bedeutung dieser Shows. Iconic Runways ist ein unverzichtbarer Bildband für alle, die Mode als Kunstform und Spiegelbild des kulturellen Zeitgeistes schätzen.

Fashion Shows That Made History

Iconic Runways

Sticker Activity Deluxe Editions

<div>Brew up a world of wonder! With 500+ stickers and 50+ coloring and activity pages, explore the shelves of an old-world apothecary filled with remedies, recipes, and rare treasures. Apothecaries, Remedies &amp; Rarities Sticker, Color &amp; ActivityBook includes everything you need to spark your inner herbalist. From vintage potion bottles and pressed flowers, to celestial diagrams and mysterious labels, its pages capture the timeless charm of plant-based traditions and old-world curiosity. Inside, you’ll find: <ul><li>Exquisite apothecary-inspired stickers perfect for journals, scrapbooks, recipe cards, envelopes, and more</li><li>Simple recipes and fascinating facts about natural tinctures, herbal lore, and time-honored remedies</li><li>Engaging activities and trivia celebrating the magic and history of plants and natural cures</li><li>Captivating coloring pages featuring glass jars, blooming botanicals, and antique cabinets waiting for your creative touch </li></ul> With shimmer foil accents on the cover, Apothecaries, Remedies &amp; Rarities&nbsp;makes a unique and inspiring gift for anyone who loves hands-on creativity, fascinating history, and the timeless allure of rare discoveries. Step into a cabinet of curiosities and let imagination be your guide!</div>

Over 500 Unique Stickers

Apothecaries, Remedies & Rarities Sticker, Color & Activity Book

"This must-have book showcases the heritage and refinement of The Langham's celebrated afternoon tea". –Preneur World Magazine HOME OF THE ORIGINAL AFTERNOON TEAThe Langham holds a unique place in the history of Afternoon Tea. Opened in 1865, it was the first place to move this great Victorian invention from the drawing rooms of the aristocracy and into a refined yet accessible experience, enjoyed in the grand setting of a luxurious hotel.Since then, The Langham’s Afternoon Tea has evolved into an internationally celebrated event, admired for its elegant presentation, culinary creativity and timeless charm. While honouring the traditional elements – fluffy scones, delicate finger sandwiches and exquisitely crafted patisserie – The Langham also embraces innovation. Guests can expect classics with a modern twist, inspired by global flavours and interpreted by world-renowned chefs.The Langham Afternoon Tea Book, curated to reflect the hotel's timeless tradition, local influences and contemporary creativity. Inside, you’ll discover recipes ranging from indulgent creations such as Vanilla &amp; Salted Caramel Millefeuille, Matcha &amp; Apricot Cakes and Rose &amp; Lychee Babas, to refined reimaginings of Custard Creams and Battenberg, as well as approachable favourites including Cucumber &amp; Cream Cheese Sandwiches, Double Dark Chocolate Cookies and The Langham’s signature Scones. The book also offers expert tea-pairing guidance and a comprehensive basics section, providing the essential foundations of perfect patisserie.From London to Langham hotels across the globe, this is a celebration – and an invitation to savour – a taste of history, elegance and culinary excellence, wherever you may be in the world.

The Langham Afternoon Tea Book

'A swoony adrenaline ride. I couldn't stop smiling!' - Carlie Walker, author of CODEWORD ROMANCE 'A romance so steamy, it rivals the Florida heat.' - Allie Samberts, author of NOT ON THE SAME PAGE A thrilling New Adult debut that combines high-stakes espionage with all-consuming attraction . . . Charlie Ross is a women's running champion until she's struck down by chronic illness. Needing time to heal but wanting to stay in the sports world, she takes a job at FIRE, which specializes in logistics for international sporting events. But there's more to FIRE than meets the eye and when Charlie starts to question the purpose and inflated budget of the "Strategic Operations" unit, she locks horns with its grumpy and annoyingly sexy manager. Declan Davidson has no room for love in his life. As the head of FIRE's clandestine espionage activities, it is his responsibility to keep his coworkers, and the world, safe from harm. He refuses to let anyone get too close - not after the disastrous mission that cost him his closest ally. With the World Games looming and a cache of stolen arms in the wrong hands, Declan has no choice but to recruit the too-curious Charlie into "Strategic Operations." They must put aside their differences to prevent disaster at a global sporting event. As they encounter danger and double-crossing agents at every turn, Declan swears to keep her safe. And while Charlie might be able to hold her own during covert missions, holding onto her heart is proving much more of a challenge. Charlie trusts everyone - except herself. Declan trusts no one - especially Charlie. As they jet between romantic European cities and super yachts, what could possibly go wrong? A STEAMY ROMANCE BLENDING ENDURANCE SPORTS AND INTERNATIONAL ESPIONAGE.

the steamy espionage thriller of the summer!

Fake Out Make Out

Brimming with monstrous magic, Poems to Sink Your Teeth Into features literature's most ghoulish characters. Rediscover classic authors and savour new ones in this anthology, featuring more than eighty poems celebrating icons in the world of horror. Vampiric apparitions dreamed up by Charles Baudelaire and John Keats bewitch and shapeshift before our eyes. Demonic lovers sink ships as sirens tell tales of drowned sailors. Christina Rossetti and John Donne depict ghosts doomed to haunt their loved ones for ever. As witch-burning flames crackle, Shakespeare's weird sisters chant spells. Edgar Allan Poe's raven makes an appearance, joined by Percy Shelley's Witch of Atlas. Literature's most terrifying characters are lurking on every page. Yet Emily Dickinson believes danger comes from inside our own mind . . . Part of the Macmillan Collector's Library, a series of stunning pocket-sized classics. These beautiful books make perfect gifts or a treat for any book lover.

Poems to Sink Your Teeth Into

Intentional Luxury

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