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Business and Management (R0)

Matthieu Mielet

Intentional Luxury

Elevated Client Engagement for Client-Facing Teams

&lt;p&gt;Genesis.- The Language of Intentional Luxury: Foundational Concepts.- Chapter 1 - Introduction: Elevating Every Client Moment.- Chapter 2 - From Service to Client Engagement: What Excellence Means Now.- Chapter 3 - The Modern Luxury Clients: From Access to Experience.- Chapter 4 - Elevated Client Engagement: Transforming Transactions into Resonance.- Chapter 5 - Embedding Elevated Client Engagement: Cultures of Connection and Empowerment Across Organizations.- Chapter 6 - The Client-Facing Professional: From Advisor to Emotional Architect.- Chapter 7 - Toolkit for Activating and Assessing Elevated Client Engagement.&lt;/p&gt;

EXCLUSIVE CRUISES takes you into the world of the most beautiful and luxurious cruises worldwide. In this book, the experienced journalist and sailor's daughter Kiki Baron presents 25 fascinating routes that take extraordinary ships around the globe - from the majestic ocean liners of the Cunard Line to the exclusive yachts of Scenic Cruises. Each chapter offers detailed insights into the unique suites, luxurious amenities and special offers on board. All rounded off with exclusive tips on the best harbours to visit during the voyage - from the historic coastal cities of Europe to the exotic islands of the Pacific. 
Exclusive Cruises is not just an illustrated book, but a source of inspiration for anyone who wants to explore the world in an elegant way. Aimed at both experienced cruise lovers and those planning their first trip at sea, the book offers a wealth of information and inspiration for an unforgettable experience on the high seas.

EXCLUSIVE CRUISES takes you into the world of the most beautiful and luxurious cruises worldwide. In this book, the experienced journalist and sailor's daughter Kiki Baron presents 25 fascinating routes that take extraordinary ships around the globe - from the majestic ocean liners of the Cunard Line to the exclusive yachts of Scenic Cruises. Each chapter offers detailed insights into the unique suites, luxurious amenities and special offers on board. All rounded off with exclusive tips on the best harbours to visit during the voyage - from the historic coastal cities of Europe to the exotic islands of the Pacific. 
Exclusive Cruises is not just an illustrated book, but a source of inspiration for anyone who wants to explore the world in an elegant way. Aimed at both experienced cruise lovers and those planning their first trip at sea, the book offers a wealth of information and inspiration for an unforgettable experience on the high seas.

The most beautiful journeys on rivers and on the high seas

Exclusive Cruises

Living in Style

Living in Style Seaside Houses lädt Sie ein, die atemberaubendsten Küstenorte der Welt zu erleben. Jede Residenz besticht durch zeitgenössisches Design und ruhigen Luxus mit großzügigen Grundrissen, luftigen Materialien und atemberaubenden Ausblicken, die die Außenwelt nach innen holen. Großzügige Fenster und offene Grundrisse fangen das sich ständig verändernde Licht und die beruhigende Kraft des Wassers ein. Living in Style Seaside Houses ist eine visuelle Reise in eine Welt, in der Komfort auf Küsten-Chic trifft.

Living in Style Seaside Houses lädt Sie ein, die atemberaubendsten Küstenorte der Welt zu erleben. Jede Residenz besticht durch zeitgenössisches Design und ruhigen Luxus mit großzügigen Grundrissen, luftigen Materialien und atemberaubenden Ausblicken, die die Außenwelt nach innen holen. Großzügige Fenster und offene Grundrisse fangen das sich ständig verändernde Licht und die beruhigende Kraft des Wassers ein. Living in Style Seaside Houses ist eine visuelle Reise in eine Welt, in der Komfort auf Küsten-Chic trifft.

Living in Style Seaside Houses

Living in Style Mountain Chalets entführt Sie zu einigen der faszinierendsten Rückzugsorte in den Alpen, wo innovative Architektur und raffiniertes Innendesign nahtlos mit der dramatischen Bergkulisse verschmelzen. Jedes Haus offenbart eine unverwechselbare Mischung aus luxuriöser Eleganz und einladender Wärme mit kuratierter Einrichtung und durchdachten Details. Mit atemberaubenden großformatigen Fotografien bietet dieses Buch einen seltenen Einblick in Oasen, in denen jedes Element, vom gemütlichen Kamin bis zur weitläufigen Terrasse, vom Geist der Berge geprägt ist.

Living in Style Mountain Chalets entführt Sie zu einigen der faszinierendsten Rückzugsorte in den Alpen, wo innovative Architektur und raffiniertes Innendesign nahtlos mit der dramatischen Bergkulisse verschmelzen. Jedes Haus offenbart eine unverwechselbare Mischung aus luxuriöser Eleganz und einladender Wärme mit kuratierter Einrichtung und durchdachten Details. Mit atemberaubenden großformatigen Fotografien bietet dieses Buch einen seltenen Einblick in Oasen, in denen jedes Element, vom gemütlichen Kamin bis zur weitläufigen Terrasse, vom Geist der Berge geprägt ist.

Living in Style Mountain Chalets

Routledge-Giappichelli Studies in Business and Management

Recently, sustainability has become a focal point for companies across all sizes and sector, and the luxury industry is no exception. This shift reflects a growing awareness of the environmental, social, and community impacts of business activities. However, integrating sustainability into the luxury industry poses unique challenges due to the apparent mismatch between luxury and sustainability. While luxury often connotes indulgence and opulence, sustainability emphasizes altruism, ethical practices, and moderation, seemingly conflicting with traditional luxury values. This book, first attempts to resolve the abovementioned divergence between luxury and sustainability. Thanks to an in-depth analysis of the definition of luxury, the authors demonstrate that sustainability is in line with the young consumers' idea of luxury. Moreover, leveraging a structured review, the book organizes the scientific production on sustainable luxury in the research area and explains the reasons for matching luxury and sustainability. Then this book also attempts to explain to what extent luxury brand companies are improving their commitment to sustainable actions. In this endeavor, the authors explore the fundamental issues within sustainable luxury and the integration of sustainability into the corporate business model. The explorations also include the companies' efforts to communicate sustainability both offline and online with a focus on the themes and tools. Finally, this book offers a benchmark by providing the audience with several business cases. The discussion of case studies aims to meet the needs of a wide and varied audience, from university students to CSR managers looking to extract valuable insights and adapt them to their respective business contexts.

Sustainability and Luxury Management

Iconic Runways entführt die Leser in die faszinierende Welt der exklusivsten Modenschauen der letzten Jahrzehnte - von legendären Couture-Kollektionen bis hin zu spektakulären Präsentationen an außergewöhnlichen Orten. Dieses opulente visuelle Meisterwerk mit 180 atemberaubenden Farbfotografien präsentiert visionäre Kreationen von Chanel, Versace, Schiaparelli, Gucci und vielen anderen renommierten Modehäusern. Die sorgfältig zusammengestellte Auswahl umfasst legendäre Momente wie Karl Lagerfelds emotionalen Abschied im Grand Palais sowie bahnbrechende Highlights wie die erste KI-generierte Modenschau in New York. Autor Pierre Toromanoff, ein erfahrener Kenner von Kunst und Mode, bietet tiefgründige Einblicke in die Inszenierung, die künstlerische Vision und die kulturelle Bedeutung dieser Shows. Iconic Runways ist ein unverzichtbarer Bildband für alle, die Mode als Kunstform und Spiegelbild des kulturellen Zeitgeistes schätzen.

Catwalk öffnet die Türen zu den exklusivsten Modenschauen der letzten Jahrzehnte, von ikonischer Couture bis zu atemberaubenden Präsentationen an außergewöhnlichen Orten. Gezeigt werden visionäre Kreationen von Chanel, Versace, Schiaparelli, Prada und weiteren Brands. Pierre und Agata Toromanoff liefern Insider-Einblicke in Inszenierung, Kunstfertigkeit und kulturelle Wirkung jeder Show und machen Catwalk zum ultimativen Coffee-Table-Buch für alle, die Mode als Kunstform und Spiegel des heutigen Zeitgeists schätzen.

Fashion Shows That Made History

Iconic Runways

The Story of Cars

Discover more than a century of automotive excellence in this photographic celebration of Rolls-Royce. Since 1906, Rolls-Royce has been at the pinnacle of ultra-luxurious motoring, with the famous "Spirit of Ecstasy" figure proudly displayed on the most exclusive limousines ever made. In this elegantly designed book in the bestselling Story of Cars series, The Story of Rolls-Royce provides a fascinating look into the people, the innovations and the cars that have helped define this brand as the premier name in automotive excellence. Synonymous with luxury and a true icon of British style, each of Rolls-Royce's fabulous cars are showcased here, from the Silver Ghost of the 1900s and Silver Wraith of the 1940s to the Corniche of the 1970s and the Cullinan of 2010s. Rolls-Royce's long history of supplying cars to the Royal Family and famous celebrities is also covered. Packed with stunning photography and fascinating text, The Story of Rolls-Royce charts the history of this exceptional marque in perfect gift package.

The Story of Rolls-Royce

A USA TODAY BESTSELLER • From the bestselling author of The Quiet Tenant comes an immersive new suspense novel: Fifteen years ago, Frida and her brother escaped a cult. Now her brother is the prime suspect in a murder investigation—and it isn’t the first time. “The most jaw-dropping ride of the year.” —Marie Claire “Michallon masterfully weaves past cult abuse into a taut present-day procedural, blending psychological complexity with enough terror to make you white-knuckle your beach chair.”—Oprah Daily Innocence doesn't bail you out; it just makes you easier to trap. Frida and Gabriel arrive seeking a fresh start at the stunning Ara Hotel in the secluded desert of Escalante, Utah. Once so close they were able to finish each other’s sentences, they’ve grown apart in recent years after a sudden, unspeakable tragedy. Now, at the luxe resort, they are ready to reconnect between dips in the pool and hikes on spectacular desert trails. It all feels like paradise—until the dead body of a beautiful young woman who was vacationing at the Ara with her powerful, much older husband is discovered. When the local police arrive and suspicion quickly falls on Gabriel, Frida is forced to revisit memories from their upbringing in a cloistered cult in upstate New York, their dramatic escape, and the scandal that followed. Frida’s belief in Gabriel’s innocence never wavered at the time, but now even she can’t ignore the evidence mounting against him. Alternating between past and present timelines, Our Last Resort builds toward a shattering climax that uncovers the fate of the murdered Ara guest and poses the question: how well do we ever really know those we love? Multi-layered, gripping, and intense, Clémence Michallon’s latest suspense novel is a nail-biter until the last page, cementing her status as “one of the most daring, exciting new voices in psychological suspense.” (Lisa Jewell, New York Times bestselling author of It Could Have Been Her)

A USA TODAY BESTSELLER • From the bestselling author of The Quiet Tenant comes an immersive new suspense novel: Fifteen years ago, Frida and her brother escaped a cult. Now her brother is the prime suspect in a murder investigation—and it isn’t the first time. “The most jaw-dropping ride of the year.” —Marie Claire “Michallon masterfully weaves past cult abuse into a taut present-day procedural, blending psychological complexity with enough terror to make you white-knuckle your beach chair.”—Oprah Daily Innocence doesn't bail you out; it just makes you easier to trap. Frida and Gabriel arrive seeking a fresh start at the stunning Ara Hotel in the secluded desert of Escalante, Utah. Once so close they were able to finish each other’s sentences, they’ve grown apart in recent years after a sudden, unspeakable tragedy. Now, at the luxe resort, they are ready to reconnect between dips in the pool and hikes on spectacular desert trails. It all feels like paradise—until the dead body of a beautiful young woman who was vacationing at the Ara with her powerful, much older husband is discovered. When the local police arrive and suspicion quickly falls on Gabriel, Frida is forced to revisit memories from their upbringing in a cloistered cult in upstate New York, their dramatic escape, and the scandal that followed. Frida’s belief in Gabriel’s innocence never wavered at the time, but now even she can’t ignore the evidence mounting against him. Alternating between past and present timelines, Our Last Resort builds toward a shattering climax that uncovers the fate of the murdered Ara guest and poses the question: how well do we ever really know those we love? Multi-layered, gripping, and intense, Clémence Michallon’s latest suspense novel is a nail-biter until the last page, cementing her status as “one of the most daring, exciting new voices in psychological suspense.” (Lisa Jewell, New York Times bestselling author of It Could Have Been Her)

A Novel

Our Last Resort

"This must-have book showcases the heritage and refinement of The Langham's celebrated afternoon tea". –Preneur World Magazine HOME OF THE ORIGINAL AFTERNOON TEAThe Langham holds a unique place in the history of Afternoon Tea. Opened in 1865, it was the first place to move this great Victorian invention from the drawing rooms of the aristocracy and into a refined yet accessible experience, enjoyed in the grand setting of a luxurious hotel.Since then, The Langham’s Afternoon Tea has evolved into an internationally celebrated event, admired for its elegant presentation, culinary creativity and timeless charm. While honouring the traditional elements – fluffy scones, delicate finger sandwiches and exquisitely crafted patisserie – The Langham also embraces innovation. Guests can expect classics with a modern twist, inspired by global flavours and interpreted by world-renowned chefs.The Langham Afternoon Tea Book, curated to reflect the hotel's timeless tradition, local influences and contemporary creativity. Inside, you’ll discover recipes ranging from indulgent creations such as Vanilla &amp; Salted Caramel Millefeuille, Matcha &amp; Apricot Cakes and Rose &amp; Lychee Babas, to refined reimaginings of Custard Creams and Battenberg, as well as approachable favourites including Cucumber &amp; Cream Cheese Sandwiches, Double Dark Chocolate Cookies and The Langham’s signature Scones. The book also offers expert tea-pairing guidance and a comprehensive basics section, providing the essential foundations of perfect patisserie.From London to Langham hotels across the globe, this is a celebration – and an invitation to savour – a taste of history, elegance and culinary excellence, wherever you may be in the world.

The Langham Afternoon Tea Book

The book examines the strategic role of the supply chain in the luxury fashion sector, highlighting how it has undergone profound transformations in recent years following global crises, regulatory and reputational pressures.Paying particular attention to companies' ability to address critical events and convert them into opportunities, the book offers analysis of four representative case studies from the luxury sector. The authors evaluate the strategies that these companies adopted in response to supply chain risks and systemic changes, and compared different intervention models. In doing so, they offer analysis of their medium- to long-term operational, economic and reputational impact.Reflecting how supply chain management is becoming increasingly central to luxury firms’ strategic agendas, this book is an insightful resource for academics and practitioners alike.Patrizia Gazzola
 is Full Professor at the Department of Economics, University of Insubria (Varese, Italy). She is a board member of the research centres CREARES, SMARTER, and Communal Economy of Cities, and an external member of the University of Aberdeen’s Accountability and Sustainability Research Centre (GAS). She serves on editorial boards and is Associate Editor of Economia Aziendale. Her research focuses on strategic management, business ethics, corporate social responsibility, sustainable development, and systems theory.
 Roberta Pezzetti
 is Associate Professor of International Business and Marketing Management at the Department of Economics, University of Insubria. She is Scientific Director of the SMARTER research centre. Her research focuses on sustainability-oriented strategy, international business, and marketing management, particularly within the science-based industries, the luxury sector, and tourism.
 Iuliia Iliashenko
 is a Postdoctoral Researcher at the Department of Economics, University of Insubria. Her research focuses on digitalisation, innovation, and sustainability, particularly the sustainable transformation of the fashion industry through digital technologies, circular economy approaches, servitization, and sustainability communication.
 Michelle Russo 
 combines a background in economics and linguistic mediation with an interest in high-potential realities, such as startups, new business models and optimization strategies. Thanks to her experience in management consulting, she has developed an analytical, results-oriented approach, strengthening her ability to interpret contexts, identify opportunities and translate them into concrete actions

The book examines the strategic role of the supply chain in the luxury fashion sector, highlighting how it has undergone profound transformations in recent years following global crises, regulatory and reputational pressures.Paying particular attention to companies' ability to address critical events and convert them into opportunities, the book offers analysis of four representative case studies from the luxury sector. The authors evaluate the strategies that these companies adopted in response to supply chain risks and systemic changes, and compared different intervention models. In doing so, they offer analysis of their medium- to long-term operational, economic and reputational impact.Reflecting how supply chain management is becoming increasingly central to luxury firms’ strategic agendas, this book is an insightful resource for academics and practitioners alike.

From Operations to Strategic Identity

Reframing Luxury Fashion Supply Chains

Little Books of Fashion

The legendary ten years Tom Ford spent at the helm of Gucci is one of the most significant decades in fashion history. Credited as the creative director who made the brand synonymous with sexiness, Ford flooded the runway and red carpet with slashed-to-the-waist silk shirts, sumptuous velvet tailoring, sheer flowing tunics, skin-flashing cut-outs, and even Gucci-branded G-strings. Celebrity fans included Madonna and Gwyneth Paltrow, with Rihanna, Olivia Rodrigo and Taylor Russell now seeking out rare archival pieces from these prized collections. Little Book of Gucci by Tom Ford deep dives every season, with over 100 images of all the cult designs, accompanied by expert text exploring the forever appeal of this sensual and eternally cool era.

The Story of the Iconic Fashion Designer

Little Book of Gucci by Tom Ford

The fascinating and wide-ranging history of vanilla, from the sixteenth century to today &nbsp; Vanilla is one of the most expensive of flavorings—so valuable that it was smuggled or stolen by pirates in the early days—and yet it is everywhere. It is a key ingredient in dishes ranging from crème brûlée to Japanese purin. It is the quintessential ice cream flavor in the United States. Eric T. Jennings explains how the world’s only edible orchid, originally endemic to Central America, became embedded in the international culinary and cultural landscape. &nbsp; In tracing vanilla’s rise, Jennings describes how in the 1840s an enslaved boy named Edmond Albius discovered a way to pollinate vanilla orchids with a toothpick or needle—an ingenious process that is still in use. This method transformed the vanilla sector by enabling the plant to be grown outside of its natural range. Jennings also looks at how the vanilla craze led to the search for now‑pervasive substitutes, and how a vanilla lobby has fought back. He further unravels how vanilla—the world’s most expensive crop and once considered its most refined fragrance—came to mean “bland.” &nbsp; This tale of botany, production techniques, consumption habits, and colonial rivalry connects the Atlantic, Indian, and Pacific Oceans, revealing how vanilla has become a potent symbol of the modern global village.

The History of an Extraordinary Bean

Vanilla

The Sports Books Series

The GOLF Book präsentiert Golf als anspruchsvollen Lifestyle voller Eleganz, Tradition und modernem Luxus. Üppig illustriert zeigt es die weltweit renommiertesten Plätze, exklusive Resorts, Michelin-prämierte Gastronomie sowie Innovationen in Equipment und Mode von Marken wie PXG, Honma und Loro Piana. Mit Interviews, kulturellen Einblicken und legendären Turnieren ist dieses Werk der perfekte Coffee-Table-Begleiter für anspruchsvolle Golf-Enthusiasten.

The GOLF Book präsentiert Golf als anspruchsvollen Lifestyle voller Eleganz, Tradition und modernem Luxus. Üppig illustriert zeigt es die weltweit renommiertesten Plätze, exklusive Resorts, Michelin-prämierte Gastronomie sowie Innovationen in Equipment und Mode von Marken wie PXG, Honma und Loro Piana. Mit Interviews, kulturellen Einblicken und legendären Turnieren ist dieses Werk der perfekte Coffee-Table-Begleiter für anspruchsvolle Golf-Enthusiasten.

A Tribute to Golf’s Finest Destinations, Gear, and Icons

GOLF

Intentional Luxury

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