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Trottier S: FORGOTTEN LEADERS

FORGOTTEN LEADERS

Leadership Stories

We used to go to work to learn to do the job. Now learning IS the job. Whatever your career, staying relevant and adaptable is essential to your success. And your unexpected role model for learning at work? A lobster. In Learn Like a Lobster, Sunday Times bestselling authors Helen Tupper and Sarah Ellis explore the unexpected parallels between lobsters and lifelong learning: <ul><li>Lobsters never stop growing - and neither should you</li><li>Lobsters grow through hard moments - use your challenges to uncover new learning </li><li>Lobsters fuel their own growth - don't wait to be taught, create your own opportunities to learn </li></ul> Learn Like a Lobster shows how to make learning an easy and energising part of every working day. It's a must-read for anyone who wants to develop in their career in a way that feels meaningful and motivating. Whether you are someone who is ambitious to grow or you're not sure about where to start, Learn Like a Lobster offers the practical skills, tools and motivation you need for career progression and fulfilment. Because when we learn, we grow.

Grow as you go, fuel your own progress, accelerate your career

Learn Like a Lobster

A practical framework for leading through disruption with clarity and confidence&nbsp; Traditional strategic plans often collapse when confronted by AI disruption, market shifts, and geopolitical upheaval. In&nbsp;The Map Vs. the Terrain: A Leader's Field Guide to Navigating Uncertainty, Bill Fournet, founder and CEO of The Persimmon Group and executive coach to over 30 C-suite leaders, draws on decades of real-world consulting experience to deliver a pragmatic approach to leading through the unknown.&nbsp; Rather than relying on outdated military models or academic theory, Fournet provides a framework built from guiding Fortune 5000 companies, financial institutions, and major public-sector agencies through&nbsp;significant change. The book tackles the emotional toll of disruption, including burnout and decision fatigue, while equipping leaders with tools to build resilient teams and&nbsp;turn&nbsp;uncertainty into competitive advantage.&nbsp; Readers will also find:&nbsp; <ul> <li>Powerful real-world stories from decades of consulting at organizations including AT&amp;T, IBM, and MTV Networks&nbsp;</li> </ul> <ul> <li>A fundamental leadership mindset shift from&nbsp;attempting&nbsp;to control the path to skillfully moving through unknown territory&nbsp;</li> </ul> <ul> <li>Pragmatic advice and tools for addressing the burnout and decision fatigue that&nbsp;accompany&nbsp;sustained organizational disruption&nbsp;</li> </ul> <ul> <li>Strategies for building resilient teams that adapt and thrive rather than freeze during periods of intense change&nbsp;</li> </ul> <ul> <li>A framework for transforming uncertainty into competitive advantage through clarity, agility, and confident decision-making&nbsp;</li> </ul> Designed for executives, senior managers, and organizational leaders responsible for guiding teams through complex transformation,&nbsp;The Map Vs. the Terrain&nbsp;provides the mindset and practical tools needed to navigate disruption without sacrificing team resilience or strategic clarity.&nbsp;

A Leader's Field Guide to Navigating Uncertainty

The Map Vs. the Terrain

If you're an aspirational manager, how can you up your game, so that you become a great leader? Many people get promoted because they are good managers. But when they get into a leadership role, they struggle. And in today's world, it's never been truer that what got you to being a good manager, won't necessarily provide you with the right tools to become a great leader. The Mindset of Success is a guide to help you fill your potential. Award-winning leadership author, Jo Owen, explains that extraordinary leaders are naturally able to transform, motivate teams and positively disrupt. Using real-world examples of inspirational leaders, he explains that what they all have in common is that they act differently because they think differently. The third edition of this international bestseller identifies seven leadership mindsets common to all great leaders: high aspiration; courage; resilience; being positive; accountability; collaboration; focused on growth. And the good news is that all of these can be learnt. There is a way which is guaranteed to help you go from being a good manager to a great leader. That's having the leadership mindset. This book will you show you how to develop it.

From Good Manager to Great Leader

The Mindset of Success

Unreasonable Hospitality

THE NEW YORK TIMES BESTSELLER AS SEEN ON THE HIT TV SHOW 'THE BEAR' 'Any organization would benefit from his thinking' Simon Sinek, bestselling author of Start With Why 'One of the five best management books I have ever read. Plus, it is the most engaging and entertaining' Roger Martin, bestselling author of Playing to Win The inspiring, bestselling guide to the essential lessons in service and leadership from the former co-owner of legendary restaurant Eleven Madison Park. At just twenty-six years old, Will Guidara took charge of Eleven Madison Park: a struggling New York City two-star brasserie that had never lived up to its breathtaking room. Eleven years later, it was named the best restaurant in the world. How did Guidara pull off this unprecedented transformation? Radical reinvention, a true partnership between the kitchen and the dining room - and memorable, over-the-top, bespoke hospitality. Guidara's team surprised a family who had never seen snow with a magical sledding trip to Central Park after their dinner; they filled a private dining room with sand, complete with mai-tais and beach chairs, to console a couple with a cancelled vacation. But the most lasting impact was felt behind the scenes. Guidara's leadership philosophy empowered his team to think and act differently, learning:<ul><li>How to deliver praise and criticism with intention</li><li>Why the solution to the toughest business challenges is often to give more, not less</li><li>How real magic happens when every employee starts thinking like an owner</li></ul>Now in Unreasonable Hospitality, Guidara shows us that every business can choose to be a hospitality business - and how we can all transform ordinary transactions into extraordinary experiences. Packed with vivid stories from the world's most celebrated restaurants, and featuring industry icons such as Daniel Boulud and Danny Meyer, Unreasonable Hospitality is an essential read for anyone who wants to lead with generosity, build exceptional teams, and create work that truly matters.

The Remarkable Power of Giving People More Than They Expect

Put the ideas of the New York Times bestseller Unreasonable Hospitality into action with this beautifully illustrated, interactive companion guide from Will Guidara, former co-owner of the legendary restaurant Eleven Madison Park. With his book Unreasonable Hospitality, Will Guidara issued a compelling invitation: "No matter what business you're in, you can make the choice to be in the hospitality industry." His lessons about service and leadership celebrated the one principle that never goes out of season: the human desire to be taken care of. If Unreasonable Hospitality is the why, then The Field Guide is the how. This practical, step-by-step journal offers a clear roadmap for applying Guidara's lessons in real life, helping you turn generous thinking into consistent action. Inside, you'll learn how to: <ul><li>Build and lead your team with consistency, integrity--and yes, hospitality</li><li>Develop a culture of hospitality with five essential components--excellence, communication, collaboration, feedback, and repair--and the systems that will keep those values front and centre</li><li>Create bespoke gestures with the power to transform ordinary transactions into extraordinary experiences--as well as how to create a ready-made toolkit of simple, repeatable actions that still feel personal</li></ul> Featuring deeply personal stories, his own as well as those of readers he's encountered, the book is packed with practical exercises that are as relevant to the CEO of a Fortune 500 as they are to the ambitious intern at the front desk. Each can be done on your own, with your team, or company-wide at the annual retreat. Beautifully designed and illustrated in full colour, this delightful, participatory guide-meant to be marked up and discussed-will have you feeling like a kid about to crack open a new colouring book. You'll walk away inspired, with a power pack of specific, immediately actionable ideas to help you elevate the magic in what you do-for yourself, the people you work with, and the people you serve.

Unreasonable Hospitality: The Field Guide

#1 New York Times bestselling author Brené Brown returns with an urgent call to reimagine the essentials of courageous leadership. In a time when uncertainty runs deep and bluster, hubris and even cruelty are increasingly framed as acceptable leadership, Brown delivers practical, actionable insights that illuminate the mindsets and skill sets essential to reclaiming focus and driving growth through connection, discipline and accountability. Over the past six years, Brené Brown, along with a global community of coaches and facilitators, has taken more than 150,000 leaders in 45 countries through her Dare to Lead courage-building work. In Strong Ground, Brown shares the lessons from these experiences along with wisdom from other thinkers. This is a vital playbook for everyone from senior leaders developing and executing complex strategies to Gen Z-ers entering and navigating turbulent work environments. It is also an unflinching assessment of what happens when we continue to perpetuate the falsehood that performance and wholeheartedness are mutually exclusive. With equal amounts of optimism and caution about AI, Brown writes, 'I hear a lot of experts trying to soothe people's anxiety about the pace of technological change by offering platitudes like, What makes us human will ensure our relevance. This is dangerous simply because, right now, we're not especially good at what makes us human. We're not hardwired for this level of uncertainty, and many of us feel as if the constant need to self-protect is driving the humanity right out of us. This is why organisational transformation today must foster deep connection, deep thinking and deep collaboration. We need the courage to lead people in a way that honours and protects the wisdom of the human spirit.' Brown offers a broad assessment of the skill sets and mindsets we need moving forward, including the capacity for respectful and difficult conversations, increased productive urgency and smart prioritisation rather than reactivity, strategic risk-taking, paradoxical thinking and situational and anticipatory awareness skills. She identifies the toughest skill set as the discipline, humility and confidence to unlearn and relearn. Brown writes, 'Individuals and organisations are building new muscles. Finding our strong ground - that athletic stance - is the only thing that can provide both unwavering stability in a maelstrom of uncertainty and a platform for the fast, explosive change that the world is demanding.'

The Lessons of Daring Leadership, the Tenacity of Paradox and the Wisdom of the Human Spirit

Strong Ground

Discover the simple principles that took a team from mediocrity to Olympic gold, and which you can use every day in work, life and play. How do you go from ordinary to exceptional? This bestselling coaching classic will show you how. Ben Hunt-Davis shares the inspiring story of how he and the British men's rowing Eight went from never winning an international race to becoming the best in the world just two years later. Performance Coach Harriet Beveridge then highlights the wealth of transferable strategies we can use to pursue our own 'gold medals' for ourselves, our workplaces and beyond. Ben's firsthand account transports readers into the boat with him: the intensity of training, the emotional rollercoaster of setbacks, the thrill of success. Harriet distils the lessons from each gripping story into easy-to-implement strategies to apply to your everyday: from how to keep yourself motivated day-in-day out to how to bounce back from failure; from how to build resilient teams to cultivating a learning mindset. This 15th anniversary edition of Will It Make The Boat Go Faster? Includes new examples of people from all walks of life applying these Olympic-winning strategies to their contexts to make their own boats go faster. Whether you're a business leader wanting better results, an individual with a dream, or a coach guiding your team to unlocking their potential, this book is jammed-pack with tried and tested methods to help you achieve your own gold medals. The book is a winning mix of gripping narrative and practical performance-raising tips.

Olympic-winning Strategies for Everyday Success

Will It Make the Boat Go Faster

From the New York Times bestselling author of Main Street Millionaire You didn't start a business to work 80 hours a week and feel broke on paper. But here you are. The "we're not going to make it" fear. The 3am panic. The quiet realisation that working harder isn't fixing anything. It's keeping you stuck. Codie Sanchez has been there. She's also been on the other side. She built a nine-figure holding company across laundromats, car washes, roofing companies, and service businesses that now print cash whether she shows up or not. Along the way, she learned the lesson most owners never get told: Heroics don't scale. Systems do. In Own or Be Owned, Sanchez hands you the private equity playbook the pros use to turn ordinary businesses into ones you actually enjoy running. The same playbook her advisory group, the Contrarian Boardroom, has used to help 14,000 owners scale. Here's what you'll learn:<ul><li>The Owner Score. A 10-minute diagnostic across 12 dimensions to find out if you own a business, or it owns you. Plus the exact moves to fix every weak score.</li><li>The 12 P's. The framework for diagnosing the most painful problem in your business and fixing it before it costs you another quarter.</li><li>Pricing that prints. How underpaid owners become high-margin operators without losing customers (most owners are leaving 30-50% on the table).</li><li>The hiring filter. How to attract A-players to a Main Street business and avoid the bad hires that cost you six figures and your sanity.</li><li>The one-page dashboard. Run your entire company at a glance. The same scoreboard the best operators check every Monday morning.</li></ul> This is the manual most CEOs never get. It's not for slackers, dreamers, or anyone looking for a shortcut. It's for the owner who's already in the arena, bleeding, and ready to stop trading hours for a business that should be paying them back. There's a smarter way to build wealth, and take your time back. Stop being owned. Start owning.

Build A Business So Good It Doesn’t Need You

Own or Be Owned

What Becomes Possible If Inaction No Longer Holds You Back?
 
Some of the biggest failures in careers, relationships, and organizations are not the result of bold risks gone wrong-they are the consequence of bold actions never taken. Opportunities are missed, innovation stalls, and potential quietly fades when inaction replaces decisive leadership. Yet many leaders do not recognize how deeply inaction shapes the trajectory of their lives, teams, and organizations until the cost becomes impossible to ignore.
 
In this compelling and thought-provoking book, Francesca Oduoza uncovers why capable, intelligent, and highly driven people fail to act when it matters most. She highlights the psychological, emotional, and systemic forces that fuel inaction and shows how fear, uncertainty, overwhelm, self-doubt, and inherited patterns of thinking can quietly keep leaders stuck, even when they know exactly what needs to be done.
 
If you have ever set clear goals, outlined next steps, and intended to move forward, only to pause at the point of execution, you are not alone. Even the most accomplished leaders wrestle with this tension. But inaction is never neutral. It slows momentum, weakens confidence, limits innovation, and gradually reshapes how others experience and trust your leadership. Left unchecked, it breeds frustration, uncertainty, disengagement, and missed opportunities-not only for leaders but also for the people and organizations that depend on them.
 
This book combines vivid storytelling, practical leadership insights, and powerful mindset strategies to help you move beyond inaction and reclaim your ability to lead decisively. Each chapter offers practical tools, real-world lessons, and empowering insights to strengthen resilience, sharpen decision-making, and inspire purposeful action. This is more than a leadership book; it is a call to confront the unseen patterns that keep people stuck-and a guide to help you become the kind of leader whose impact is reflected in the culture you are shaping, the people you are developing, and the decisions you are making, with both today's realities and tomorrow's potential in mind.
 
WHAT YOU WILL LEARN
¿ Identify hidden barriers, thought patterns, and leadership habits that delay action and undermine effectiveness.
¿ Develop deeper self-awareness and a growth-oriented mindset that supports adaptive, forward-thinking leadership.
¿ Leverage emotional intelligence and leadership best practices to strengthen people leadership, build trust, and inspire productive action.
¿ Build practical systems, habits, and decision-making practices that encourage confident and timely execution.
¿ Take intentional daily actions that drive meaningful transformation, sustainable growth, and positive momentum.
¿ Lead beyond seen and unforeseen obstacles toward greater resilience, impact, and meaningful progress.
 
Get your copy today to begin your journey toward bold, decisive, and impactful leadership.

The Path from Hesitation to Bold, Decisive Leadership

Breaking Free from the Paralysis of Inaction

The Sunday Times bestseller The New York Times bestseller A Book of the Year in The Guardian and Waterstones This is not just a book for people who follow politics, but for anyone who has ever doubted themselves, or wanted to make a difference. 'An essential, inspiring read' - Natalie Portman 'Fascinating and engaging . . . makes us yearn for an era of courage and hope' - Nicola Sturgeon, The Observer The deeply personal memoir from the former prime minister of New Zealand, then the world's youngest female head of government and just the second to become a mother in office. Jacinda Ardern grew up the daughter of a police officer in small-town New Zealand, but as the 40th Prime Minister of her country, she became a global icon for her empathetic leadership that put people first. She guided her country through unprecedented challenges, from the 2019 Christchurch mosque attacks to a global pandemic. She advanced visionary policies to address climate change and child poverty. And all while juggling first-time motherhood in the public eye. This is the inspiring story of how a Mormon girl plagued by self-doubt changed our assumptions of what a leader can be. A Different Kind of Power is more than a political memoir. Powerfully evocative and refreshingly open, it is a profound insight into how it feels to lead, it asks: what if you, too, are capable of more than you ever imagined? 'Clear-eyed and luminous' - Bill Bailey 'Warm and funny . . . emotionally rich and candid' - The Guardian 'Wonderfully frank and open' - The Rest is Politics: Leading

A Different Kind of Power

'How do you know when sharing yourself is a priceless gift, and when it is an unwelcome burden? Revealing will show you how to answer this question. Essential for work, romance and family' Kim Scott 'Witty, warm, and grounded in science ... an indispensable guide' Katy Milkman Our goal should not be to eliminate vulnerability, but to harness its power. This is a roadmap for figuring out how. We know the gut-wrenching feeling: that post-conversation replay, cringing at how much we just revealed. We live in fear of saying too much, so we keep quiet, guard our emotions and lock away our most personal thoughts. But what if we've been worrying about the wrong thing? A growing body of research shows we vastly underestimate the value of oversharing, with our spouses, friends, colleagues and even strangers. Vulnerability and openness can unlock some of life's richest rewards: deeper friendships, stronger professional relationships, greater well-being and, yes, even love. Drawing on over a decade of research and real-life stories, here behavioural scientist Leslie John explores why we hesitate to open up, when sharing really does backfire, and how to strike a balance between too much and too little. Revealing empowers us to make smarter, bolder and more satisfying decisions about just how much we want to share and why.

The Surprising Power of Oversharing

Revealing

THE SUNDAY TIMES NUMBER ONE BESTSELLER Reignite your career, get unstuck and find the time you didn't know you had Everyone knows that staying relevant and adaptable is essential to success in any role, but it can feel like we're too caught up in the day-to-day demands of working life to pursue opportunities to learn and grow. In Learn Like a Lobster, Sunday Times bestselling authors Helen Tupper and Sarah Ellis show us why we all have more time than we think, and more power to make change. It's never too late to boost your confidence and revitalise your career. And a lobster will show you the way. <ul><li>Lobsters never stop growing - and neither should you</li><li>Lobsters grow through hard moments - use your challenges to uncover new learning</li><li>Lobsters fuel their own growth - don't wait to be taught, create your own opportunities to learn</li></ul> Whether you're someone who is ambitious to grow or you're not sure about where to start, Learn Like a Lobster offers energising practical tools and actions that you can start using right away, within the working week you already have. Crack open your shell, and find one that fits who you want to become.

FORGOTTEN LEADERS

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