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Guidara Will: Unreasonable Hospitality:
The Field Guide / LF

Unreasonable Hospitality: The Field Guide

Increase efficiency, improve profitability and reduce spend and become more confident handling and analyzing customer data for further insight.

Strategies for Accuracy and Efficiency

Optimizing Sales and Marketing Data

Gain a complete understanding of how to develop all the key areas of the HR function with this one-stop shop handbook by the UK's bestselling HRM author.

A Guide to the Theory and Practice of People Management

Armstrong's Handbook of Human Resource Management Practice

What’s Stopping You?

A year of HBR's essential thinking on tech--all in one place.From gen AI to EVs to advanced digital collaboration tools, new tech innovations are reshaping organizations from the factory floor to the C-suite. What should you and your company be doing right now to take advantage of the opportunities these technologies are creating--and to avoid falling victim to disruption?The Year in Tech, 2026: The Insights You Need from Harvard Business Review will help you understand what the latest and most important applications of new tech mean for your organization and how you can use them to compete and win in today's turbulent business environment.Business is changing. Will you adapt or be left behind?Get up to speed and deepen your understanding of the topics that are shaping your company's future with the Insights You Need from Harvard Business Review series. Featuring HBR's smartest thinking on fast-moving issues--blockchain, cybersecurity, AI, and more--each book provides the foundational introduction and practical case studies your organization needs to compete today and collects the best research, interviews, and analysis to get it ready for tomorrow.You can't afford to ignore how these issues will transform the landscape of business and society. The Insights You Need series will help you grasp these critical ideas--and prepare you and your company for the future.

The Insights You Need from Harvard Business Review

The Year in Tech, 2026

Excel as an HR Business Partner and support the business to meet its strategic objectives whilst meeting the needs of employees.

Aligning People Strategy with Business Goals

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Explore the current best practices and strategies in hotel operations, in this textbook for upper-level undergraduate and postgraduate students, with an emphasis on crisis and resiliency management in response to recent significant changes in the industry.

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Hotel Operations Management

A Creative and Pragmatic Approach to Taking Risks

Almost Reckless

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Market-Led Growth

From climate disasters to technological disruptions, society faces an unprecedented wave of risks that threaten global stability and economic security. Each year, over 20 million people die due to pollution, disease, accidents, and environmental hazards, while millions more suffer long-term health effects. Yet, within these challenges lie vast business opportunities for industries prepared to lead in risk mitigation.This book examines how the healthcare, insurance, construction, and manufacturing sectors can adapt, innovate, and thrive in a world increasingly characterized by unpredictable risks. From addressing systemic vulnerabilities in the healthcare industry to integrating sustainability into manufacturing practices, leaders must reassess their strategies to strike a balance between resilience and profitability.As technology accelerates societal integration, whether through cyber advancements or social media, the pace at which risks emerge and propagate continues to grow. Companies that embrace this new reality, integrating risk mitigation into their business models, will not only safeguard their operations but also unlock new opportunities for innovation, market expansion, and sustained competitive advantage. Those that fail to adapt will be left behind in the wake of creative destruction.This book is a roadmap for forward-thinking professionals, providing insights, strategies, and frameworks to navigate emerging risks and position their businesses for long-term success.

How Innovative Business Strategies Can Better Understand and Address These Challenges

Unreasonable Hospitality: The Field Guide

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