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Nicklin M: Empathy At Work

Empathy At Work

Using the Power of Empathy to Win at Work, and Change the World

How do we design for connection?A sense of belonging is not a nice-to-have but a fundamental human need. At work, at home and in our communities, belonging shapes our health, wellbeing and ability to thrive. Yet as society becomes increasingly individualized and workplaces evolve, many people are left feeling disconnected and isolated.The Choir Effect introduces 12 practical principles for building trust, connection and belonging, drawn from scientific research, real-world examples and lived experience. Inspired by the remarkable bonding effects of communal singing, it explores what singing together reveals about human nature and translates those insights into practical tools for application in our everyday lives. Discover how to create environments where people feel safe, valued and connected, whether leading a team, strengthening personal relationships or building a community.At a time when loneliness, polarization and social fragmentation are on the rise, The Choir Effect offers a timely and hopeful response. Combining compelling stories, accessible research and practical exercises, it provides a framework for creating shared experiences that foster trust, connection and belonging.

How to build trust, connection and belonging in a fragmented world

The Choir Effect

Longlisted for the International Booker Prize!From the author and translator of The Details, shortlisted for the International Booker Prize 2024, comes a story about five people—or five stories about small talk and big lies.From a successful child actor who has now turned into a failing thief to an actor hired to give a speech at a stranger's wedding to a couple feigning married bliss to keep their inheritance, Small Comfort brilliantly examines the value of people and money.Capturing the profound beauty of everyday moments, each tale is an evocative journey written with sharp insight and emotional depth. From the subtle undercurrents of wealth and loss to the naked vulgarity of greed, Small Comfort invites us to reflect on the ways in which material pursuits can fulfill or betray us. Whether it's illuminating the fragile comfort found in wealth or the devastating consequences of its absence, Ia Genberg's narratives resonate with universal truths about human nature, vulnerability, and ambition, and effortlessly reminds us of their deeper meaning.

Small Comfort

A successful career awaits—no college degree required! This indispensable resource guides you through alternative routes to prosperity and fulfillment, from a renowned CEO who did it herself. Most people believe a degree is the price of admission to a meaningful, high-paying career. Without it, your options are limited, and your ceiling is fixed. But that narrative isn’t just outdated. It’s costing millions of capable professionals the futures they’ve already earned. In How to Get Hired Without a Degree, technologist CEO and DEI advocate LaShana Lewis dismantles the notion of the “paper ceiling” and reveals what it really takes to build a thriving career without a diploma. Drawing from her own journey—from being repeatedly shut out of opportunities to rising as a CTO—Lewis delivers a practical, proven roadmap for workers skilled through alternative routes (STARs). How to Get Hired Without a Degree equips readers with the tools to translate real-world skills into real opportunities—whether that means breaking into a new field, advancing into leadership, or finally being recognized for their value, with lessons including: <ul><li> How to focus on skill-building for a competitive advantage </li><li> How to gain credible experience without traditional credentials </li><li> How to navigate hiring processes with confidence and strategy </li><li> How to grow, pivot, and lead in your career long-term </li></ul> With this book, all professionals can feel empowered with the tools to claim the career they deserve and help reshape a workforce that’s primed for change.

An Alternative Path to a Successful Career

How to Get Hired Without a Degree

You know you have more to offer, but you're tired of waiting for a seat at the table to prove it. Most emerging leaders feel stuck in a holding pattern, believing that their ability to make an impact is capped by their current title or the person above them on the org chart. But influence isn't a reward for a promotion. It's a muscle you build in the mundane, everyday moments of your current role.In 90 Days to Grow Your Influence Clay Scroggins, bestselling author of How to Lead When You're Not in Charge, provides a daily roadmap for the "not-in-charge" leader. Drawing from his foundational work on leveraging influence without authority, this 90-day reader helps you navigate the tension of having great responsibility but very little power.Each day is designed to be a "snackable" but substantial 5-minute read, perfect for your morning coffee or the commute to the office. Through a mix of relatable stories, leadership metaphors, and spiritually grounded reflections, you'll learn how to: <ul><li>Understand Identity: Secure your worth in who you are, not just what you do or what your business card says.</li><li>Lead Yourself: Master the disciplines of self-awareness and emotional intelligence.</li><li>Choose Positivity: Cultivate a resilient, solution-oriented mindset that shifts the energy of every room you enter.</li><li>Think Critically: Stop being a passive observer and start solving problems.</li><li>Reject Passivity: Take ownership of the ground you're standing on today.</li><li>Challenge Well: Influence the leaders above you with relational equity and wisdom.</li></ul>Whether you are a new hire, a middle manager, or an aspiring executive, this book is your daily reminder that your seat on the org chart doesn't define your impact. You have everything you need to start leading right where you are. Real influence starts here.

Daily Habits for Leading from Any Level

90 Days to Grow Your Influence

Exposes the anatomy of organizational harm and how to save institutions from toxic culture While we often read about corporate scandals, we are left wondering: why do organizations keep causing harm?​​​​​​​ Benjamin van Rooij and Nicholas Lord argue that to truly understand and address the impacts of dysfunctional organizations we must look beyond the senior executives and/or leaders and understand the deeper problems in the organization itself. To do so, Toxic uses dozens of in-depth case studies to connect the dots between various scandals and illustrate the deeper toxic patterns within organizations that lead to them. Each chapter recounts compelling stories of individuals caught within these toxic systems and addresses urgent societal challenges such as environmental degradation, the opioid epidemic, the harms of social media, and police abuse. Stories include: <ul><li>Boeing focusing so much on its day-to-day share price that it lost sight of ensuring the long-term safety of its 737 MAX airplanes.</li><li>Volkswagen experimenting with monkeys locked in cages breathing exhaust fumes in a desperate attempt to deny the harm of its “clean diesel” engines.</li><li>How the Oakland Police Department taught its rookies to engage in racist and abusive policing practices, resisting decades-long attempts to reform the department.</li></ul> Revealing, accessible, and engaging, Toxic, breaks down the core characteristics of toxic organizations and shows readers how to recognize and address toxicity in their everyday lives.

How Organizations Go Bad

Toxic

NATIONAL BESTSELLER • LONGLISTED FOR THE BOOKER PRIZE • NEW YORK TIMES BOOK REVIEW EDITORS’ CHOICE • NAMED ONE OF THE MOST ANTICIPATED BOOKS OF FALL BY: The New York Times, Associated Press, Goodreads, NPR, Harper’s Bazaar, Los Angeles Times, and more A mesmerizing portrait of an aging man’s last pilgrimage, from the award-winning author of The Girls and The Guest. “Piercing and suspenseful.”—The Wall Street Journal “Bold . . . arresting . . . stylistically adventurous.”—The Boston Globe “Profoundly moving.”—The Guardian A private plane cuts through the winter night, somewhere over Greenland. David, a retired executive, sits back in his leather seat, playing solitaire on his phone. Click. Click. Drag. Click. The notebook in his jacket pocket is filled with familiar phrases, urgent reminders to himself, but he struggles to recognize his own handwriting. A mystery, among many mysteries. The world, once so knowable, has been rendered inscrutable. This is what David knows: Cody, his assistant, asleep in the seat next to him, will shepherd him along the voyage. A stopover in London. Dinner with his adult daughter. A meeting in France with an old friend, estranged for decades. His final destination is Zurich. David glides through hotel rooms and airports and foreign cities, running out the clock on his mortal life. His grasp on the present slips away, and the past rushes in: the Sunday roasts of childhood. The stiff clothes meant only for church. A summer at a school friend’s house. The losses and missteps that punctuate a life. As David’s arrival in Zurich looms, an exquisitely rendered portrait of an unraveling mind emerges, both darkly humorous and profoundly moving. Hypnotic and startlingly original, Switzy probes the depths of human consciousness, revealing what a man is left with when the accomplishments and compromises that have defined him, and the illusions he's relied on, vanish.

A Novel

Switzy

'If you've ever wondered about, worried about, and avoided talking to strangers, this book might change your mind about giving strangers their space.' - Angela Duckworth, author of Grit: Why Passion and Resilience are the Secrets to Success 'Its clarity, coherence, and humane intelligence are real.' Demetris Papadimitropoulos, Goodreads In an age when we live head down in our phones, working remotely and wary of strangers, interacting with our fellow human beings feels increasingly uncomfortable. And the result - an epidemic of loneliness and isolation in a polarised society. Over 80% of people say they have experienced loneliness with the old and young suffering the most. In Once Upon a Stranger, Professor in the Psychology of Kindness and a self-confessed introvert Gillian Sandstrom, draws on her own experiences as well as the latest scientific research to show the life-transforming potential of a tiny everyday exchange with a stranger. For Gillian, such moments led to an entirely new career, a move to a new country and meeting her life partner. Not every exchange that you have, whether it's with the person who makes your coffee or the one you stand next to in a lift, will lead to such momentous events but they will give you a tiny moment of joy, a spark of connection, the recognition of a fellow human. Just start small...look up, and say hello - you never know where the conversation will lead.

The Science of How ‘Small’ Talk Can Add Up to a Big Life

Once Upon a Stranger

The Promise and Peril of Navigating Our Agentic AI Future

When Machines Act

How Shared Strategy Transforms Results at Every Level

The SOAR Effect

Updated guidance for communicating with clarity and connection in the modern workplace Simply Said delivers an all-encompassing guide to improving your communication, based on the philosophy that we are all better communicators when we focus less on ourselves and more on other people. With over 100,000 copies of the first edition sold since publication in 2016, this fully revised and updated edition connects skills with scenarios and purpose to help you hear and be heard. You'll learn the skills to deliver great presentations and clear and persuasive messages, handle difficult conversations, effectively manage, lead with authenticity, and more, as you discover the secrets of true communication. "In an increasingly noisy world, the ability to communicate with clarity and impact has never been more important. Jay Sullivan brings years of experience to Simply Said, distilling what works into a practical, powerful guide. This book is a valuable tool and will transform your ability to impact and influence an audience." -Susan Reid, Global Head of Talent, Morgan Stanley "Simply Said is an indispensable resource for those who want their ideas to be heard and their leadership to be felt." -Joseph Landau, Dean, Fordham University School of Law

Communicating Better at Work and Beyond

Simply Said

The Science and Practice of Changing Other People’s Minds in Business, Relationships, and Everyday Life

How Persuasive Are You?

Shield of Sparrows

The epic, heart-pounding sequel to Devney Perry's #1 New York Times bestselling SHIELD OF SPARROWS. 🔥 THE INSTANT SUNDAY TIMES AND NEW YORK TIMES BESTSELLER 🔥 OVER 1 MILLION COPIES SOLD ACROSS THE SERIES A princess journeys across a cursed realm to find the truth about her family, only to discover her quest intertwines with the fate of a lost warrior. Love, danger, and magic collide in a captivating romantasy perfect for fans of Sarah J. Maas and Rebecca Yarros. 🖤 🗡 -- Calandra's five kingdoms are on the verge of destruction. The crux migration is coming. And in the wake of a devastating attack, I've been separated from the man who owns my heart.I'm lost. Terrified. Homesick. Hunted by monsters, driven to exhaustion, and kidnapped by a powerful priest, the only thing keeping me going is the little girl counting on me to keep her safe.It's my turn to become the Guardian.Our lives change one fateful night. A night of death. A night of monsters. A night of truths. That night, I learn the real meaning of fear and the depth of my own strength.Everyone wants me to be something I'm not a queen, a spy, a sacrifice. But what if I embrace my crown? What if the secrets I uncover save our realm?What if my sacrifice means salvation for the man I love?For too long, I've feared the monsters we make.It's time to discover the monster within. -- Tropes:🗡 Enemies to Lovers🗡 Magic, Myths, and Monsters 🗡 Slow-Burn 🗡 Hidden Identity 🗡 High StakesPraise for the series: Critics are RAVING'The best fantasy romance I've read in years. This story is unlike anything I've read before' Giana Darling, USA Today and Wall Street Journal bestselling author'A riveting world, a twisty plot, and a smoldering romance. I burned through this epic romantasy' K.A. Tucker, USA Today and international bestselling author of the Fate &amp; Flame series'Devney Perry made me want to quit my job and reread this book every day until the next one releases, it's that addictive!' CE Ricci, USA Today bestselling author'This book is everything! The world-building and main characters were so refreshing and empowering, and that simmering slow burn was so worth the wait' Shanora Williams, New York Times bestselling author Readers are OBSESSED 'Shield of Sparrows is a must read!' 5 - Reader Review'My favorite book of the year. maybe even my favorite romantasy EVER' 5 - Reader Review'My favorite book of 2025 so far, the Romantasy I've been waiting for to get me out of my fantasy slump!!' 5 - Reader Review'I freaking LOVED this book' 5 - Reader Review'It's my new favorite read this year' 5 - Reader Review'This book was F*CKING AMAZING' 5 - Reader Review'This book was absolutely perfect in so many ways' 5 - Reader Review'The ending of this book truly shook me' 5 - Reader Review'Devney Perry's foray into the fantasy genre was a FABULOUS FIVE STARS filled with unique world-building, action-packed plot, and my new favorite characters!' 5 - Reader Review'If I could bottle the feeling this book gave me and carry it around forever, I would. From page one, I was hooked and I devoured this story like my life depended on it' 5 - Reader Review The Shield of Sparrows series is best enjoyed in order. Reading Order: Book #1 Shield of Sparrows Book #2 Rites of the Starling

Rites of the Starling

Empathy At Work

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