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Nicklin M: Empathy At Work

Empathy At Work

Using the Power of Empathy to Win at Work, and Change the World

You know you have more to offer, but you're tired of waiting for a seat at the table to prove it. Most emerging leaders feel stuck in a holding pattern, believing that their ability to make an impact is capped by their current title or the person above them on the org chart. But influence isn't a reward for a promotion. It's a muscle you build in the mundane, everyday moments of your current role.In 90 Days to Grow Your Influence Clay Scroggins, bestselling author of How to Lead When You're Not in Charge, provides a daily roadmap for the "not-in-charge" leader. Drawing from his foundational work on leveraging influence without authority, this 90-day reader helps you navigate the tension of having great responsibility but very little power.Each day is designed to be a "snackable" but substantial 5-minute read, perfect for your morning coffee or the commute to the office. Through a mix of relatable stories, leadership metaphors, and spiritually grounded reflections, you'll learn how to: <ul><li>Understand Identity: Secure your worth in who you are, not just what you do or what your business card says.</li><li>Lead Yourself: Master the disciplines of self-awareness and emotional intelligence.</li><li>Choose Positivity: Cultivate a resilient, solution-oriented mindset that shifts the energy of every room you enter.</li><li>Think Critically: Stop being a passive observer and start solving problems.</li><li>Reject Passivity: Take ownership of the ground you're standing on today.</li><li>Challenge Well: Influence the leaders above you with relational equity and wisdom.</li></ul>Whether you are a new hire, a middle manager, or an aspiring executive, this book is your daily reminder that your seat on the org chart doesn't define your impact. You have everything you need to start leading right where you are. Real influence starts here.

You know you have more to offer, but you're tired of waiting for a seat at the table to prove it. Most emerging leaders feel stuck in a holding pattern, believing that their ability to make an impact is capped by their current title or the person above them on the org chart. But influence isn't a reward for a promotion. It's a muscle you build in the mundane, everyday moments of your current role.In 90 Days to Grow Your Influence Clay Scroggins, bestselling author of How to Lead When You're Not in Charge, provides a daily roadmap for the "not-in-charge" leader. Drawing from his foundational work on leveraging influence without authority, this 90-day reader helps you navigate the tension of having great responsibility but very little power.Each day is designed to be a "snackable" but substantial 5-minute read, perfect for your morning coffee or the commute to the office. Through a mix of relatable stories, leadership metaphors, and spiritually grounded reflections, you'll learn how to:<ul><li>Understand Identity: Secure your worth in who you are, not just what you do or what your business card says.</li><li>Lead Yourself: Master the disciplines of self-awareness and emotional intelligence.</li><li>Choose Positivity: Cultivate a resilient, solution-oriented mindset that shifts the energy of every room you enter.</li><li>Think Critically: Stop being a passive observer and start solving problems.</li><li>Reject Passivity: Take ownership of the ground you're standing on today.</li><li>Challenge Well: Influence the leaders above you with relational equity and wisdom.</li></ul>Whether you are a new hire, a middle manager, or an aspiring executive, this book is your daily reminder that your seat on the org chart doesn't define your impact. You have everything you need to start leading right where you are. Real influence starts here.

Daily Habits for Leading from Any Level

90 Days to Grow Your Influence

Longlisted for the International Booker Prize!From the author and translator of The Details, shortlisted for the International Booker Prize 2024, comes a story about five people—or five stories about small talk and big lies.From a successful child actor who has now turned into a failing thief to an actor hired to give a speech at a stranger's wedding to a couple feigning married bliss to keep their inheritance, Small Comfort brilliantly examines the value of people and money.Capturing the profound beauty of everyday moments, each tale is an evocative journey written with sharp insight and emotional depth. From the subtle undercurrents of wealth and loss to the naked vulgarity of greed, Small Comfort invites us to reflect on the ways in which material pursuits can fulfill or betray us. Whether it's illuminating the fragile comfort found in wealth or the devastating consequences of its absence, Ia Genberg's narratives resonate with universal truths about human nature, vulnerability, and ambition, and effortlessly reminds us of their deeper meaning.

Longlisted for the International Booker Prize!From the author and translator of The Details, shortlisted for the International Booker Prize 2024, comes a story about five people—or five stories about small talk and big lies.From a successful child actor who has now turned into a failing thief to an actor hired to give a speech at a stranger's wedding to a couple feigning married bliss to keep their inheritance, Small Comfort brilliantly examines the value of people and money.Capturing the profound beauty of everyday moments, each tale is an evocative journey written with sharp insight and emotional depth. From the subtle undercurrents of wealth and loss to the naked vulgarity of greed, Small Comfort invites us to reflect on the ways in which material pursuits can fulfill or betray us. Whether it's illuminating the fragile comfort found in wealth or the devastating consequences of its absence, Ia Genberg's narratives resonate with universal truths about human nature, vulnerability, and ambition, and effortlessly reminds us of their deeper meaning.

Small Comfort

How Shared Strategy Transforms Results at Every Level

The SOAR Effect

NATIONAL BESTSELLER · THE NEW YORK TIMES BOOK REVIEW EDITORS' CHOICE • A sweeping novel about friendship, love, and the lifelong pursuit of art from Dave Eggers, the award-winning, bestselling author of The Circle, A Hologram for the King, and The Eyes &amp; the Impossible “Glorious and captivating, with Eggers’ signature humor and precision, Contrapposto tells a big and big-hearted story that counter-positions exquisitely the pain and exhilarations of love and the creative impulse. I loved this novel.” —Lily King, author of Heart the Lover “In this satisfyingly old-school novel, an artist tries to find his place, and hold onto his spark, in a world that values fads and flash. . . . Contrapposto is an earthy, warm return to form . . . . To call the book ‘moving’ would be a smelly cliché, so let’s say undulating, with both despair and hope.” —Alexandra Jacobs, The New York Times Book Review Cricket Dibb, born on the American prairie, has no particular prospects or ambitions until, in grade school, he realizes he can draw. He soon meets a girl, Olympia Argyros, one year older, who is captivating and brilliant and far more worldly. Recognizing his talent, she convinces him to deface, with profound vulgarity, a popular playground. Under her direction, he does it willingly, already in love, and thus begins a sixty-five-year entwining between Cricket and Olympia, encompassing friendship, working partnership and love affair. Together they go to art school—an experience of dubious value—and then navigate the art world for the next fifty years, together and apart. Contrapposto is a moving and very funny novel about allies and art, and what it means to be an artist. All through their lives, Cricket sees Olympia as his soulmate and destiny, and while she is always his champion, romantically her eyes are always seeking something—and someone—else. Their love changes over the decades, but their commitment to each other, and their search for meaning in the making of art, never wanes. The novel spans the globe, from New York to Thailand, Indiana to Paris, and follows Cricket and Olympia through sickness and health, war and death. The novel is a wild and beautiful examination of the rules and market forces of the art world, but chiefly it’s about two friends who believe they can change that world, and bring new meaning to it, if only they can start their own movement, dodge charlatans, remain open-eyed and open-hearted, avoid going mad, avoid dying young of rare cancers, stay true to their ideals, and never tire of beauty. Not easy, but not impossible, either.

NATIONAL BESTSELLER · THE NEW YORK TIMES BOOK REVIEW EDITORS' CHOICE • A sweeping novel about friendship, love, and the lifelong pursuit of art from Dave Eggers, the award-winning, bestselling author of The Circle, A Hologram for the King, and The Eyes &amp; the Impossible “Glorious and captivating, with Eggers’ signature humor and precision, Contrapposto tells a big and big-hearted story that counter-positions exquisitely the pain and exhilarations of love and the creative impulse. I loved this novel.” —Lily King, author of Heart the Lover “In this satisfyingly old-school novel, an artist tries to find his place, and hold onto his spark, in a world that values fads and flash. . . . Contrapposto is an earthy, warm return to form . . . . To call the book ‘moving’ would be a smelly cliché, so let’s say undulating, with both despair and hope.” —Alexandra Jacobs, The New York Times Book Review Cricket Dibb, born on the American prairie, has no particular prospects or ambitions until, in grade school, he realizes he can draw. He soon meets a girl, Olympia Argyros, one year older, who is captivating and brilliant and far more worldly. Recognizing his talent, she convinces him to deface, with profound vulgarity, a popular playground. Under her direction, he does it willingly, already in love, and thus begins a sixty-five-year entwining between Cricket and Olympia, encompassing friendship, working partnership and love affair. Together they go to art school—an experience of dubious value—and then navigate the art world for the next fifty years, together and apart. Contrapposto is a moving and very funny novel about allies and art, and what it means to be an artist. All through their lives, Cricket sees Olympia as his soulmate and destiny, and while she is always his champion, romantically her eyes are always seeking something—and someone—else. Their love changes over the decades, but their commitment to each other, and their search for meaning in the making of art, never wanes. The novel spans the globe, from New York to Thailand, Indiana to Paris, and follows Cricket and Olympia through sickness and health, war and death. The novel is a wild and beautiful examination of the rules and market forces of the art world, but chiefly it’s about two friends who believe they can change that world, and bring new meaning to it, if only they can start their own movement, dodge charlatans, remain open-eyed and open-hearted, avoid going mad, avoid dying young of rare cancers, stay true to their ideals, and never tire of beauty. Not easy, but not impossible, either.

A Novel

Contrapposto

'Of course I'm starting my screenplay. I'm just going to Hoover the stairs first.'If you are at all interested in the nuts and bolts of story-telling and the curious workings of the entertainment industry, then this is the most informative, inspiring and funniest book on writing you will ever read, by someone who's been nominated for every showbiz award going (and then lost them all).Covering four decades in an ever-changing industry, John O'Farrell shares his writing journey from unsolicited radio sketches to huge Broadway musicals, crafting stories that have made people laugh, cry or sneak out to the pub in the interval. Here he reveals the inside secrets of every genre from sketches to sitcoms, novels to screenplays - as John kept swapping industries just before they noticed the missing Post-It Notes.Maybe If I Changed The Font? is packed with invaluable advice on structure, character, theme as well as guidance on how to get your work read by professionals and produced to great acclaim from millions - or maybe just several members of your family - you never know which way it's going to go. But you must read this book before you start - it's the perfect avoidance.'The most honest book about writing I have ever read' William Shakespeare

Some Things I Learned Writing Every Genre Except Poetry and Panto

Maybe If I Changed The Font?

Shield of Sparrows

The epic, heart-pounding sequel to Devney Perry's #1 New York Times bestselling SHIELD OF SPARROWS. 🔥 THE INSTANT SUNDAY TIMES AND NEW YORK TIMES BESTSELLER 🔥 OVER 1 MILLION COPIES SOLD ACROSS THE SERIES A princess journeys across a cursed realm to find the truth about her family, only to discover her quest intertwines with the fate of a lost warrior. Love, danger, and magic collide in a captivating romantasy perfect for fans of Sarah J. Maas and Rebecca Yarros. 🖤 🗡 -- Calandra's five kingdoms are on the verge of destruction. The crux migration is coming. And in the wake of a devastating attack, I've been separated from the man who owns my heart.I'm lost. Terrified. Homesick. Hunted by monsters, driven to exhaustion, and kidnapped by a powerful priest, the only thing keeping me going is the little girl counting on me to keep her safe.It's my turn to become the Guardian.Our lives change one fateful night. A night of death. A night of monsters. A night of truths. That night, I learn the real meaning of fear and the depth of my own strength.Everyone wants me to be something I'm not a queen, a spy, a sacrifice. But what if I embrace my crown? What if the secrets I uncover save our realm?What if my sacrifice means salvation for the man I love?For too long, I've feared the monsters we make.It's time to discover the monster within. -- Tropes:🗡 Enemies to Lovers🗡 Magic, Myths, and Monsters 🗡 Slow-Burn 🗡 Hidden Identity 🗡 High StakesPraise for the series: Critics are RAVING'The best fantasy romance I've read in years. This story is unlike anything I've read before' Giana Darling, USA Today and Wall Street Journal bestselling author'A riveting world, a twisty plot, and a smoldering romance. I burned through this epic romantasy' K.A. Tucker, USA Today and international bestselling author of the Fate &amp; Flame series'Devney Perry made me want to quit my job and reread this book every day until the next one releases, it's that addictive!' CE Ricci, USA Today bestselling author'This book is everything! The world-building and main characters were so refreshing and empowering, and that simmering slow burn was so worth the wait' Shanora Williams, New York Times bestselling author Readers are OBSESSED 'Shield of Sparrows is a must read!' 5 - Reader Review'My favorite book of the year. maybe even my favorite romantasy EVER' 5 - Reader Review'My favorite book of 2025 so far, the Romantasy I've been waiting for to get me out of my fantasy slump!!' 5 - Reader Review'I freaking LOVED this book' 5 - Reader Review'It's my new favorite read this year' 5 - Reader Review'This book was F*CKING AMAZING' 5 - Reader Review'This book was absolutely perfect in so many ways' 5 - Reader Review'The ending of this book truly shook me' 5 - Reader Review'Devney Perry's foray into the fantasy genre was a FABULOUS FIVE STARS filled with unique world-building, action-packed plot, and my new favorite characters!' 5 - Reader Review'If I could bottle the feeling this book gave me and carry it around forever, I would. From page one, I was hooked and I devoured this story like my life depended on it' 5 - Reader Review The Shield of Sparrows series is best enjoyed in order. Reading Order: Book #1 Shield of Sparrows Book #2 Rites of the Starling

Rites of the Starling

THE INSTANT SUNDAY TIMES BESTSELLER LOCUS AWARD WINNER FOR BEST SCIENCE FICTION HUGO AWARD FINALIST FOR BEST NOVEL NEBULA AWARD FINALIST FOR BEST NOVEL LONGLISTED FOR THE GOLDSBORO GLASS BELL AWARD WINNER OF THE LIBBY AWARD FOR BEST SCIENCE FICTION'This one has it all' GEORGE R. R. MARTIN 'As delicious as it is disorienting' ZAKIYA DALILA HARRIS 'Beautifully evoked' THE GUARDIAN 'Mind-bending' THE NEW YORK TIMES 'Suspenseful, timely, and heartfelt' PEOPLE***The future of storytelling is here.Life has thrown Zelu some curveballs over the years, but when she's suddenly dropped from her university job and her latest novel is rejected, all in the middle of her sister's wedding, her life is upended. Disabled, unemployed and from a nosy, high-achieving, judgmental family, she's not sure what comes next.In her hotel room that night, she takes the risk that will define her life - she decides to write a book VERY unlike her others. A science fiction drama about androids and AI after the extinction of humanity. And everything changes.What follows is a tale of love and loss, fame and infamy, of extraordinary events in one world, and another. And as Zelu's life evolves, the lines between fiction and reality begin to blur.Because sometimes a story really does have the power to reshape the world.Nnedi Okorafor, a New York Times bestselling and award-winning author, presents a sweeping tale about family, culture and identity, and a breathtaking examination of the relationship between writer and reader . . . and robots. Death of the Author is heartfelt, tender, and an ambitious meta-drama about what makes us human.***'There's more vivid imagination in a page of Nnedi Okorafor's work than in whole volumes' URSULA K. LE GUIN 'A deeply felt dazzle. A blaze. It is true deep to the bones' LUIS ALBERTO URREA 'An ambitious, inventive tribute to the power of storytelling itself' NIKKI ERLICK

Discover Nnedi Okorafor's 'best work yet' (George R. R. Martin) — an instant Sunday Times bestseller and Locus Award Winner

Death of the Author

Every leader knows the drain of conflict handled badly: performance conversations that go nowhere, teams that don't trust each other, fires you keep putting out instead of doing the work you want to do. Most leadership advice treats conflict as a threat to manage. This book makes the opposite case: Conflict is energy, and how you use it determines whether it builds your team or turns your work culture toxic. That choice has never mattered more. Employees now spend over a third of their workday dealing with conflict, and fewer than half trust their leader to navigate it well. Leaders who don't handle conflict skillfully create workplaces with 80 percent more unproductive conflict. Ninety-four percent of people trained in this framework rate it more effective than anything else they've used. What makes this different from the standard playbook for “difficult conversations”? Most frameworks ask you to choose: kind or direct, relationship or results. This book rejects that trade-off: Compassion without accountability is ineffective, and accountability without it is unkind. This book shows how to hold both, using the compassion cycle, the drama triangle it replaces, and the ORPO formula, turning principle into a repeatable playbook. The book moves in three parts: first naming the problem, how good intentions and unmanaged conflict energy spiral into drama; then introducing the antidote, the compassion cycle and the behavioral skills that interrupt drama before it takes hold; and finally handing you the playbook, the ORPO formula and match-and-move method for engaging conflict and coaching others through it in real time. New to this edition: <ul><li>A complete framework outline up front</li><li>Fifteen years of refinement teaching, coaching, and certifying practitioners worldwide</li><li>New research on what skilled conflict leadership is worth</li><li>Reorganized chapters, more-inclusive language, fresh real-life illustrations</li><li>Access to the Compassionate Accountability Assessment and a range of additional resources to extend the book's impact well beyond the page</li></ul> Written by Nate Regier, PhD, cofounder and CEO of Next Element Consulting, this book distills two decades of applied research into a model any leader can use the next time conflict shows up, which will be soon.

A Playbook for Drama-Proof Leadership

Conflict Without Casualties, Third Edition

From one of our most visionary leadership coaches comes a bold new framework for successfully navigating complicated interactions at work, at home, and in all our relationships—featuring a foreword by Brené Brown. “Drawing on her years of coaching experience, Bethea names what is often left unspoken in our workplaces: the dynamics of power, identity, and accountability that shape our relationships.”—Prentis Hemphill, bestselling author of What It Takes to Heal We’ve all had them—awkward interactions at work that could have gone differently, misunderstandings at home that led to avoidable blowups. But what if those uncomfortable moments could become opportunities for personal transformation? Renowned leadership coach Aiko Bethea gives us an innovative and road-tested framework for learning to show up in any situation authentically and not as the people-pleasing or conflict-avoidant versions of ourselves that have become second nature to so many of us. The framework lays out how to successfully navigate moments of conflict: first we must be anchored in our values and purpose, then our actions and principles must be aligned, and finally we must be accountable for our impact. With these three steps, we can remake ourselves and our connections with others, fostering constructive dialogue and creating opportunities for growth. Throughout the book, Bethea draws on decades of real-life experience to show us the many forms that these scenarios can take, offering practical advice to help us lead from our most genuine selves and deepen relationships in every part of our lives. In doing so, she shows us how to transcend the bullshit we constantly encounter and meet each new day grounded in truth, connected to our values, and in control of not just what we do but who we become.

From one of our most visionary leadership coaches comes a bold new framework for successfully navigating complicated interactions at work, at home, and in all our relationships—featuring a foreword by Brené Brown. “Drawing on her years of coaching experience, Bethea names what is often left unspoken in our workplaces: the dynamics of power, identity, and accountability that shape our relationships.”—Prentis Hemphill, bestselling author of What It Takes to Heal We’ve all had them—awkward interactions at work that could have gone differently, misunderstandings at home that led to avoidable blowups. But what if those uncomfortable moments could become opportunities for personal transformation? Renowned leadership coach Aiko Bethea gives us an innovative and road-tested framework for learning to show up in any situation authentically and not as the people-pleasing or conflict-avoidant versions of ourselves that have become second nature to so many of us. The framework lays out how to successfully navigate moments of conflict: first we must be anchored in our values and purpose, then our actions and principles must be aligned, and finally we must be accountable for our impact. With these three steps, we can remake ourselves and our connections with others, fostering constructive dialogue and creating opportunities for growth. Throughout the book, Bethea draws on decades of real-life experience to show us the many forms that these scenarios can take, offering practical advice to help us lead from our most genuine selves and deepen relationships in every part of our lives. In doing so, she shows us how to transcend the bullshit we constantly encounter and meet each new day grounded in truth, connected to our values, and in control of not just what we do but who we become.

A Framework for Transcending Bullsh*t and Transforming Our Lives and Work

Anchored, Aligned, Accountable

An aspiring pop star crafts a fake relationship with a small-town boy to rehab her image, until her ex and her real feelings get in the way in this sweeping romance perfect for fans of Lynn Painter. Love Thompson went viral. Now she has it all—fifty million followers, brand deals, a Hollywood address, and the fast track to the music career she’s always dreamed of—until…she doesn’t. After Love takes the blame for her influencer boyfriend’s mistake, the fallout goes more viral than the video that rocketed her to fame. By the next morning, she’s already lost sponsorships, ten million followers, and her debut single. Love needs to rehab her image, and that means dating someone a little more homegrown. Enter Austin Grey. Austin is about as homegrown as it gets. His only followers are the regulars at his family’s struggling diner that he’s doing his best to save. But everything changes when he gets a DM from a star he never expected to cross paths with again. When Love walks back into Austin’s life, she thinks this is a purely online scheme with an expiration date. But as genuine feelings start to develop that keep them coming back to each other again and again, will either of them be willing to take a chance on something real?

Love Goes Viral

An adoptive parent and historian delves into the differences of families made by law, not biology-- and shows us the deep value of those differences Adoption touches on some of our most vexing social questions, about race and sexuality, abortion rights, economic inequality, even foreign policy and global poverty. More than that, it prods us in tender places, reminding us of our own questions about belonging and separation, identity and alienation, our worries about what is determined by fate and what is freely choose. Blending personal memoir, history, and broader reflection on American culture, Ordinary Days and Tender Places offers a fresh take on adoption. As an historian and an adoptive parent, Bendroth takes seriously the criticisms and the personal pain many adoptees face, but she also invites readers to take a bigger view. This book asks us to turn the mirror on ourselves and consider the peculiarities of what we consider “normal” family life. In the end, our questions and controversies obscure a basic fact: raising children born to someone else is a time-honored human practice. In the past and in many cultures today, our modern American ideal, the two-parent biologically-related nuclear family, is an oddity. Within the long history of humanity our ideas about kinship and our beliefs about what constitutes a “normal” household are surprisingly narrow and, in the end, not all that helpful. Bendroth introduces readers to new ways of thinking about adoption, exploring the history of American families and children as well as fascinating findings by biologists and evolutionary anthropologists about kinship practices, genetics and inheritance, even motherhood itself. This is, in other words, a book about adoption and much more. It is an invitation to readers to reflect on their own lives, to think deeply about our human need to connect, to love, and belong.

An adoptive parent and historian delves into the differences of families made by law, not biology-- and shows us the deep value of those differences Adoption touches on some of our most vexing social questions, about race and sexuality, abortion rights, economic inequality, even foreign policy and global poverty. More than that, it prods us in tender places, reminding us of our own questions about belonging and separation, identity and alienation, our worries about what is determined by fate and what is freely choose. Blending personal memoir, history, and broader reflection on American culture, Ordinary Days and Tender Places offers a fresh take on adoption. As an historian and an adoptive parent, Bendroth takes seriously the criticisms and the personal pain many adoptees face, but she also invites readers to take a bigger view. This book asks us to turn the mirror on ourselves and consider the peculiarities of what we consider “normal” family life. In the end, our questions and controversies obscure a basic fact: raising children born to someone else is a time-honored human practice. In the past and in many cultures today, our modern American ideal, the two-parent biologically-related nuclear family, is an oddity. Within the long history of humanity our ideas about kinship and our beliefs about what constitutes a “normal” household are surprisingly narrow and, in the end, not all that helpful. Bendroth introduces readers to new ways of thinking about adoption, exploring the history of American families and children as well as fascinating findings by biologists and evolutionary anthropologists about kinship practices, genetics and inheritance, even motherhood itself. This is, in other words, a book about adoption and much more. It is an invitation to readers to reflect on their own lives, to think deeply about our human need to connect, to love, and belong.

How We Talk (and Don't Talk) About Adoption in America

Ordinary Days and Tender Places

When the plan can’t keep up with changing conditions, strategic judgment must. Strategic leaders increasingly make consequential decisions in the gap between strategic intent and the plan of action. They need to stay oriented toward what they are trying to create while continually deciding what to hold, what to adapt, and what to let go of to meet rapidly changing conditions. The challenge is that pressure can begin shaping those decisions before you realize it. Over time, hundreds of reasonable choices can add up to something no one intended. In this book, strategist and executive coach Karin Blair reveals a hidden lever behind strategic judgment: the inner capacity of the leader making those calls. Through a framework of interconnected agilities, you’ll learn to <ul><li>build emotional agility to recognize when self-protection and reactivity are shaping your judgment,</li><li>develop cognitive agility to widen the perspectives and possibilities you can consider before deciding, and</li><li>strengthen navigational agility to stay oriented and committed as conditions change and results remain uncertain.</li></ul> With practical insights and real-world examples, Blair helps you recognize when pressure is narrowing your judgment and build the agilities that strengthen your capacity over time, so you can draw on it when the stakes are high. You can’t change the terrain. But you can expand your inner capacity to navigate it.

Make better high-stakes decisions in uncertainty by developing the 3 agilities (emotional, cognitive, and navigational) needed to lead when no clear answers exist. Today's leaders face a difficult challenge: They must make high-stakes decisions before they have enough information to know whether those choices will succeed. Organizations operate in a BANI world, one that is brittle, anxious, nonlinear, and increasingly difficult to predict. Yet many leaders continue to make strategic decisions using mental models built for a more stable era. This book reveals why leaders often narrow their options under pressure, mistake activity for impact, and seek certainty when ambiguity demands something different. Executive coach Karin Blair shows that the quality of strategic decisions depends less on what leaders know and more on what they can hold without reacting, oversimplifying, or forcing premature resolution. Through a powerful framework built around 3 interconnected agilities, readers learn how to <ul><li>build emotional agility to stay grounded under pressure,</li><li>develop cognitive agility to hold competing perspectives and challenge assumptions, and</li><li>strengthen navigational agility to sustain commitment when results remain uncertain.</li></ul> Filled with practical leadership insights and real-world examples, this book helps leaders expand their decision field, choose coherence over relief, and create strategies that compound into meaningful long-term impact.

3 Agilities for Strategic Decisions

Capacity Under Pressure

Empathy At Work

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