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Van den Hoven J: Design For Values

Design For Values

Aims, Methods, and Applications

Contributor List vii Acknowledgement viii 1 Technology and Values 1 1.1 Introduction 1 1.2 Our Designs Are Value-Laden 2 1.3 Design for Values 3 1.4 Ethics in the 21st Century 7 1.5 Overview of the Book 8 2 Ethics and Design 10 2.1 Values in Design 10 2.2 From Applied Ethics to Ethics by Design 14 2.3 Features of the Design-for-Value Approach 18 2.4 Conclusions 20 3 Design 22 3.1 Introduction: What Is Design? 22 3.2 Analyzing Design Tasks 27 3.3 Developing Responses 29 3.4 Evaluating Responses 31 4 Values 33 4.1 Introduction: What Are Values? 33 4.2 Value Pluralism and Moral Overload 39 4.3 Putting Values in Context 42 5 Design for Values: Analyzing Tasks 50 5.1 Analyzing Design Tasks 50 5.2 Understanding and Framing Design Tasks 59 6 Design for Values: Developing Responses 71 6.1 Detailing: Specification of Values 71 6.2 Multiple Response Directions: Overcoming Moral Overload 75 6.3 Task and Response Coevolution 76 7 Design for Values: Evaluating Responses 85 7.1 Prototyping and Value Testing 85 7.2 Validation 91 7.3 Monitoring and Value Change 93 8 A Case 100 8.1 The Design Task 100 8.2 Investigations: Empathy and Stakeholders 101 8.3 Developing Multiple Responses 101 8.4 Task and Response Coevolution 104 8.5 Moral Overload 104 8.6 Evaluating Responses 105 9 Values Are Design Consequential 107 9.1 The Design Consequentiality of Values 107 9.2 Enabling and Developing Design for Values 112 10 Criticisms, Responses, and Insights 122 10.1 Existing Design Is Already Design for Values 122 10.2 Values Cannot Be Embedded in Design but Depend on Use 123 10.3 Values Are Relative to Place and Culture 125 10.4 Values Are Fundamentally Contested 126 10.5 Design for Values Can Also Be Used for Bad Purposes 128 10.6 Values are not Static Entities but Might Change 129 10.7 Design for Values Is a Technological Fix 130 Some Final Thoughts 133 Bibliography 136

Most veterinary professionals carry at least one case they will never forget. Not the textbook case - the one that returns in the small hours, long after the client has gone home.For decades, human healthcare has been having a serious conversation about systems thinking, human factors, psychological safety and just culture. Veterinary medicine has barely begun. The result is a profession that still meets error with blame, leaving good professionals to carry shame, guilt and loneliness alone.The Cases We Carry is not a quality-improvement manual. It is a book about the culture around error in veterinary medicine - how we speak about it, respond to it, learn from it, and live with it.This isn't a manual. It's a reckoning.For everyone who entered this work believing they had to be perfect - and for everyone still carrying a case.

Error, Culture, and Safety in Veterinary Medicine

The Cases We Carry

Regulating the Future of Work

Legal Governance of Agentic AI and Autonomous Agents

Fusing High Tech with Human Touch for Organizational Success

The Pulse of Progress

Examines the discordance among the public over controversial historic monumentsand how it should be addressed, highlighting how iconoclasm is confronted through global heritage management theory.

Throughout the nineteenth and twentieth centuries, the United States and Canada rarely experienced iconoclasm, the premeditated destruction of visual symbols, because of their specific emotional or ideological content in the public square. This is changing. As North Americans continue to reject the tangible and intangible heritage of institutionalized white supremacy, iconoclasm acts are happening with greater frequency. The death of George Floyd in May 2020 hastened the demand by Americans to remove historic monuments; so much so, that protesters took matters into their own hands and pulled down statues of historical figures, not limited to the American Civil War but also associated with European colonialism before the American Revolution and during the reign of Queen Victoria in Canada.&nbsp;

For historic preservationists and conservationists, iconoclasm is now the most consequential issue in the field and will continue to be a matter of contention for the foreseeable future. Motives for enacting iconoclasm can be justified, but what are the consequences for doing so, and how, in turn, will this determine the future of our public spaces in towns and cities? More fundamentally, is the current period of iconoclasm leading us to reconsider the public square as part of the built environment? This book will be the first theory-informed work to examine the discordance among the public over controversial historic monuments in the historic landscape and how it should be addressed. It challenges architects, landscape architects, conservationists, preservationists, elected officials, and the public to reconsider the public square and whether or not civic art that memorializes is still relevant or a practice that can be reimagined. It also considers the after-effects of iconoclasm acts: How should we redesign public civic spaces after we have either destroyed or removed historic monuments? As societal values change in regard to public memorialization, how will heritage practitioners, conservationist technicians, and urban designers grapple with working in the civic realm, which may be considered antiquated but continues to exist in our cities?

The book examines how iconoclasm is confronted through global heritage management theory. During the second half of the twentieth century, UNESCO and the European Union drafted charters to protect historic monuments from acts of war and degradation. The author considers these sets of principles and other international approaches to contested and conflicted heritage in addressing racism-based heritage that is embedded in North American heritage, from theoretical, architectural, and legal perspectives. France, which first experienced iconoclasm during the Revolution, has grappled with iconoclasm throughout its modern history. Revolutionary leader Henri Grégoire even invented a noun for it: "vandalism." Through the creation of an environment removed from a historic object's context-the public museum, the Louvre-France conceived institutional iconoclasm. From the revolutions and cultural upheavals of the eighteenth and nineteenth centuries to the calamities of two world wars in the twentieth century, Europeans have developed policy and a legal framework that address iconoclasm. The book intends to examine this legal framework closely. It will inform the direction that the North American heritage field should take in order to accept that heritage changes, and must change, in response to our own needs to acknowledge multiple histories and identities in a diverse society, while simultaneously recognizing that iconoclasm is a part of how a society resolves its emotional responses to its built heritage.

Iconoclasm in the Public Square

This book was written for new, existing, and aspiring plant managers as a practical guideline for understanding what it means to run a manufacturing operation. It clarifies the plant manager's role as the central coordinator of people, processes, equipment, and resources, helping readers grasp how these elements interact to create a safe, efficient, and profitable environment. For someone stepping into the role for the first time, this foundation reduces uncertainty and builds confidence by translating complex responsibilities into clear, manageable concepts.Beyond the basics, the book guides readers through the daily realities of plant leadership. It explains how to manage production flow, maintain equipment reliability, uphold quality standards, and ensure workplace safety, all while balancing cost, deadlines, and customer expectations. Existing plant managers benefit from structured frameworks and best practices that help them refine their approach, identify inefficiencies, and strengthen operational discipline. The goal is to elevate performance, not just maintain it.For aspiring plant managers, the book acts as a career development tool. It highlights the skills, behaviors, and leadership qualities that distinguish effective managers, such as communication, decision-making, problem-solving, and the ability to motivate diverse teams. By illustrating real-world scenarios and common challenges, it prepares future leaders for the pressures and responsibilities they will eventually face, giving them a head start on building the mindset required for success.Finally, the book ties all these elements together by emphasizing continuous improvement and strategic thinking. Manufacturing plants operate in a world of constant change, new technologies, shifting customer demands, and evolving workforce expectations. The book encourages readers to adopt a forward-looking perspective, showing how strong plant managers not only solve today's problems but also anticipate tomorrow's opportunities. In doing so, it becomes a long-term companion for anyone committed to running a plant that is resilient, competitive, and ready for the future.

Achieving Operational Excellence in Plant Management

The Factory Mindset

Law and Practical Reason

Moral Responsibility and Artificial Intelligence

'This view from the other side of the search box is both charming and insightful, tapping into a deep well of curiosity.' Tim Harford, author of How to Make the World Add UpEver wondered what goes through other people's minds - our silly questions, inner anxieties, hopes and dreams?In this hopeful and insightful book, Google Data Editor Simon Rogers explores insights from the world's biggest dataset: an epic snapshot, two decades long and counting, of our collective brain. What it reveals about us might surprise you.<ul><li>In June the UK sees a spike in searches for 'how to help a bee'</li><li>London is the top place on earth searching for 'tell the time drunk'</li><li>Around the world, it's 2am when parents want to know how to get their baby to sleep</li><li>Searches for 'how to help' are at an all-time high</li></ul> Brimming with insights that vary from the playful to the profound, What We Ask Google delves into the momentous and the mundane secrets of what we ask when we get the chance to ask anything, offering a surprisingly hopeful picture of humankind.'In a time when the news is so relentlessly gloomy, this book provides a ray of hope.' Daily Mail'Deserves a place on any bathroom bookshelf' Guardian

A surprisingly hopeful picture of humankind

What We Ask Google

A blueprint for how we can collectively build a thriving world, from a leading behavioural scientistEat healthily, cut back on alcohol, quit smoking, cycle to work, fly less - we all know what we should be doing. So why aren't we?The answer is both simple and radical: the world is stacked against us. From the moment we wake up, our decisions are shaped by the shops we visit, the streets we walk, the ads we scroll through. These environments are not neutral. They are designed for our convenience and immediate gratification, and to serve the interests of four industries: tobacco, ultra-processed food, alcohol and fossil fuels.Together, these industries drive the climate crisis, from greenhouse gas emissions to deforestation, and contribute to at least one in four deaths worldwide. Yet we are told the problem is one of personal responsibility - that with more information, smarter habits or new technologies, we can change our behaviour.This book challenges those myths. Drawing on decades of cutting-edge science and compelling case studies from around the world, leading behavioural scientist Theresa Marteau explores what actually works, and why those in power keep failing to act on the evidence. From taxing sugary drinks in Mexico to redesigning streets in Paris, from restricting junk food advertising in London to electing more women to office, Marteau shows how proven interventions applied at scale could transform our health and the health of our planet.Clear-eyed and incisive, this is an inspiring blueprint for how together, citizens and governments can push back against corporate power and build a better, brighter future.

How Four Industries Are Making Us Sick, and How We Can Reclaim Control

Pushback

*A Radio 4 Book of the Week*'Captivating, mind-boggling and deeply disturbing' - Maureen Freely'Humane, thoughtful and urgent - this book will make you think, make you laugh, make you cry, but also make you burn with rage' - Dr Mary WellesleyA thought-provoking deep dive into the global fertility industry and the commodification of the maternal body__________Should surrogacy be a paid service, an altruistic act - or even legal at all?Is it right that you can pay more for 'VIP' egg donors - and to view their photos?How much, if anything, should breastmilk cost - and who should be allowed to buy it?The global fertility industry is rapidly growing, hugely profitable and morally complex. This an industry where one person's biological bad luck can be another person's financial gain. From egg freezing to black-market breastmilk, the maternal body has never been more commodified, yet the ethical, emotional and economic implications are rarely considered.Through a combination of undercover reporting and detailed first-hand accounts Alev Scott exposes how the IVF, surrogacy and milk industries operate around the world and who is profiting. In doing so, she considers the blurred line between exploitation and empowerment. Who should make money from the maternal body: only the women themselves, anyone or no one?Timely, thought-provoking and compelling, Cash Cow is an unmissable investigation into how desire, desperation and commerce intersect, and the impact the fertility industry has on individuals.__________'A powerful, intimate and disturbing exploration of the hidden markets built on women's bodies' Professor Peter Frankopan'An absolute must read for anyone considering surrogacy; a compelling and thought-provoking book for everyone else' Jack Farchy, co-author of The World for Sale

How the Maternal Body Became a Global Commodity – and the Hidden Costs for Women

Cash Cow

The purpose of this book is to explain the concept of portfolio, program, and project investment management and to provide the knowledge and the necessary understanding to effectively undertake the process. It begins by explaining how to understand the business problem the organization is trying to resolve with its strategy objectives. It then looks at financial management, particularly how to calculate the whole-of-life program and project capital and operational costs used to measure value for money from the investment. This information is used to inform program and project business case options analysis, investment appraisal of the initiative, and portfolio prioritization through the entire corporate portfolio management process. This book details the investment management process and how it integrates with an adapted corporate portfolio management process and benefits management process that focuses on a clear line of sight - an industry technique that ensures the achievement of strategy objectives through benefits realization. In addition, it explores specific cognitive bias that impacts and unduly influences the investment decision-making process. Finally, it describes several leading-edge techniques to make it easier to implement and sustain the discipline of portfolio, program, and project investment management.

Design For Values

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