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Political Science and International Studies (R0)

Noah Shuster

Deserting the Superstore

Everyday Agency and Moral Economy in Retail Work

&lt;p&gt;Preface: On Being Working Class in Graduate School.- Introduction: On Retail Disobedience and Working-class Agency.- Part I: Retail Work as a Constrained Decision.- Chapter 1: The Closed Factory, the Cop Car, and the Hiring Poster.- Chapter 2: Last or Only Choice Retail Work.- Chapter 3: Retail Work in a Bleak Economic Landscape.- Part II: Worker Agency in the Superstore Workplace.- Chapter 4: Surveillance Power and Infrapolitics.- Chapter 5: Worker Shrink, New Labor History, and Worker Agency.- Chapter 6: The Moral Economy of Critical Retail Workers.- Chapter 7: Foot-dragging Narratives.- Chapter 8: Theft Narratives and the Sabotage Tradition.- Part III: Deserting the Superstore.- Chapter 9: Turnover, Exit as Voice, and Quitting Narratives.- Chapter 10: Post-retail Narratives of Care, Morality, Corporate Opposition.- Chapter 11: Disobedience and Desertion on Social Media.- Conclusion: Democracy, Climate Collapse, and the Destitution of the Superstore.- Index.&lt;/p&gt;

This book provides valuable insights into omnichannel customer behaviour and experiences during the switching process from online to offline channels and vice versa. It explores the key trends in consumer shopping behaviours in omnichannel retailing contexts, evaluating the impacts of customer switching behaviours in an omnichannel setting, and the factors influencing channel choices during the omnichannel journey.
This book is one of the first to systematically review omnichannel marketing domain, identifying key trends and emerging themes in omnichannel customer behaviour. It positions channel switching behaviour as a central aspect rather than a sub-theme of channel choice. Unlike traditional perspectives that view channel switching as a secondary behaviour, this book argues that in an omnichannel environment designed for a seamless customer experience, switching behaviour is a core element to be explored and examine. It is the first in the field to emphasize the leading role of omnichannel switching behaviour. It contributes empirical findings with both qualitative and quantitative results, expanding existing literature on switching motivations, antecedents, and roles of emerging technology.
From a practical perspective, this book equips business managers with a deeper understanding of customer behaviour during channel switching. It provides strategic insights to optimize channels for seamless customer journeys, to attract competitive research shoppers, and retain loyal customers in an increasingly dynamic retail environment.

Customer Switching Behaviours in Omnichannel Retailing

“
 Propaganda Studies in Criminology 
 constructs a missing bridge between the two critical discourses of the 20th century that most candidly confronted the emotional and moral features of populism in politics and penalty in the 20th century the confluence of which is now unmistakable in the 21st. Scholars of both fields will owe an enormous debt to this collection and its editors.”
 
 -
 Joanathan Simon
 , Lance Robbins Professor of Criminal Justice Law, UC Berkeley Law, USA
 “This is a ground-breaking collection that showcases what can be gained by using propaganda studies as the lens through which to enliven the criminological imagination. The editors and the contributing authors have produced a text of remarkable range and sophistication, transforming our understanding of “fake news” and the politics of misinformation more generally. It is an outstanding achievement.” 
 -
 Eamonn Carrabine
 , Professor of Criminology, University of Essex, UK
 “A blazing volume that convincingly establishes propaganda as a crucial issue for criminology. The book constitutes a critical intellectual project tracing the common elements in Nazi messaging, the US War on Drugs, Indonesian genocide, far right environmental propaganda in Aotearoa (New Zealand) and Australia and more.”
 -
 Sarah Armstrong
 , Professor of Criminology, Glasgow University, UK
 
 “
 Propaganda Studies in Criminology 
 breaks new ground for the field by taking propaganda seriously as a topic. It does so in diverse and novel domains that open up the propaganda lens in a way that is theoretically fertile and substantively interesting.” 
 &nbsp;-John Braithwaite
 , Distinguished Professor, Australian National University, Australia
 This edited collection comprehensively introduces propaganda studies to criminology academics, practitioners and students. It brings to life the challenges of analyzing, researching and responding to the problems of propaganda. It uses a broad definition of ‘propaganda’ to include such phenomena as ‘fake news’ and AI or algorithmic methods of control. It includes some more classic readings and analysis of propaganda studies through contemporary case studies, such as the war on drugs. It provides a key resource for research and teaching.Deborah H. Drake
 is Professor of Criminology and Social Justice at The Open University, UK.&nbsp; 
 Reece Walters
 is Professor of Criminology at Deakin University, Australia.&nbsp;

Propaganda Studies in Criminology

How U.S. Foreign Policy Endangers the World

The Myth of American Idealism

Vermarktungsmaßnahmen für die Konsumgüterindustrie am Point of Sale

Playbook Brand Activation

Nachhaltigkeit, ein Kernelement moderner Wertschöpfung, entscheidet über die Zukunft von Handel und E¿Commerce: von der Kreislaufwirtschaft über nachhaltige Lieferketten bis hin zur Unternehmenskultur, die auf Nachhaltigkeit und Resilienz beruht. Dieses Buch zeigt, wie Unternehmen in einer dynamischen Handelswelt ökologische Verantwortung, wirtschaftliche Stabilität und Kundenzufriedenheit miteinander verbinden können. Verschiedene Aspekte und Blickwinkel geben Einblick in potentielle Erfolgsfaktoren und Risiken, mit den Handelsunternehmen konfrontiert sind. Politische Rahmenbedingungen und Gesetze, Resilienz im Handel als Wertschöpfungsfaktor, Innovationen, Digitalisierung und neue Technologien, die eine nachhaltigere Customer Journey ermöglichen, werden betrachtet. Ein systematischer Einblick für Entscheider, die Handel und E¿Commerce nicht nur an die Gegenwart, sondern an eine nachhaltige Zukunft und neue Geschäftsmodelle anpassen wollen.&nbsp;

Trends und Zukunft nachhaltiger Geschäftsmodelle

Nachhaltigkeit im Handel

**A MOST ANTICIPATED BOOK OF 2026 IN STYLIST, VOGUE, LIT HUB, NEW YORK TIMES PODCAST, DEBUTIFUL; SHEREADS; BUSTLE** 'Flays the political moment. At all levels, it is a blast' Torrey Peters, author of Detransition, Baby 'Brimming with acidic humour . . . perfect for fans of A Certain Hunger and Boy Parts. Murder Bimbo is surely going to be the book everyone is talking about in 2026' Jessie Elland, The Ladie Upstairs I'm a 32-year-old sex worker who just killed a politician. Please, please, please turn me into a feminist anti-hero . . . A 32-year-old sex worker has just killed extremist political hopeful Meat Neck. Holed up in an off-the-grid cabin in the woods, she now has only two days, her wits and a high-speed internet connection to save her own life. Her best bet is to reach out to the wildly popular feminist investigative podcast Justice for Bimbos. In a hastily-typed series of emails, the newly-minted "Murder Bimbo" explains how she was recruited and then trained by a cabal of code-named US agents to take out Meat Neck. But, when she starts a new set of emails, this time addressed to her ex-girlfriend, we begin to realize that Murder Bimbo might not be the unsuspecting cog she claims to be. In a time where 'truth' is more flexible than ever before - who really is Murder Bimbo? And what will she do next? Introducing an unforgettable character for our times: hyper-articulate, totally untrustworthy, politically murky, charmingly petty, and wholly egotistical - this is . . . MURDER BIMBO. 'A devious and outrageously entertaining satire that skewers America's surreal political landscape' New York Times 'The pacing is rip-roaring and it is impossible to tell where the narrative will go next in this thrilling ride' The Skinny 'Gone Girl for the Luigi Mangione era' Catherine Lacey, author of Biography of X 'Fun, layered, and loaded with wit. Impossible to put down' Jodie Matthews, author of Meet Me at the Surface 'Gloriously, riotously unhinged' Emma van Straaten, author of This Immaculate Body 'Dark, topical and bloody hilarious' Matilde Pratesi, author of Pig 'Prescient and entertainingly unnerving. A riotous, compulsive read' Ahana Virdi, author of Sour Fruit 'Profoundly bleak and entirely hilarious. I loved it' Niamh Ní Mhaoileoin

A gloriously deranged, stylish, debut literary thriller: 'Flays the political moment' Torrey Peters

Murder Bimbo

The retail industry is currently undergoing the biggest transformation in its history. Driven by the digitalization of commerce, new technological innovations and tools, as well as ever-evolving consumer trends and emerging forms of consumption, retail business models are becoming fully omnichannel.

This textbook provides a strategic approach to modern omnichannel retailing, its content, and its logic. It offers students the chance to create a strategic business plan that helps retailers make strategic choices and decisions that enable or facilitate the transition to omnichannel operations and the effective management of an omnichannel business.

It addresses key topics, including:

Customer journey and customer experience

Business models and service concepts

Revenue streams

Retail mix decisions

Physical and digital channels

Channel management and integration

Metrics 




Also offering a glossary-style overview of more than 200 key retail industry concepts, this book provides students with a comprehensive understanding of omnichannel retail, forming a solid foundation for managing and further developing retail business operations across physical and digital channels.

A Strategic Approach for Planning and Decision Making

Omnichannel Retail

How the World Works

This is a book about banned books in the U.S. - about reading them, teaching them, and lending them under the shadow of political pressure not to. Banning Books in America features novelists on banning and being banned, arguments about the histories and politics of book banning, readings of banned books in national and international contexts, and responses to new legislation by anti-censorship advocates, teachers, and librarians. Together, these writers and educators provide a view from the trenches of the wars on reading. They offer, if not a single blueprint, models for how to think about what it means to ban books and how to fight back against the forces that would ban them. This book shows that at the heart of this issue is the question of what books mean to people. Some Americans are determined to decide which books other Americans shouldn't get to read. Why these books? Why now? Anyone who seeks to answer these questions must examine the context, historical and current, in which Americans allow this to happen. This is a book about book banning in America, and so it is a book about America.

Not a How-to

Banning Books in America

Why does gender inequality persist in tech-even in workplaces that invest in fixing it? In Networking to Nowhere, sociologist Ethel Mickey uncovers the paradox at the heart of modern tech culture: Networking is hailed as the key to opportunity, yet it systematically works against women. Drawing on ethnographic research inside a top tech firm, Mickey reveals how "ideal" networking practices like informal referrals, after-hours schmoozing, and bro-bonding over sports reinforce old boys' clubs that exclude women and people of color. Women, encouraged to lean into formal events, conferences, and diversity programs, often find these efforts go unrewarded, networking them to nowhere. By exposing how gendered expectations, invisible cultural codes, and even well-meaning corporate DEI programs can deepen inequality, this book offers a powerful new framework for understanding gender and organizations in the contemporary economy-and what it will take to chart a new path forward.

How Gender Inequality Persists in Tech

Networking to Nowhere

Palgrave Studies in Business, Arts and Humanities

Murano has historically been one of the most important handicraft districts in Italy due to its tradition of glassmaking, giving rise to a unique local economy and highly specialised workers. While art historians have made numerous contributions to the study of this reality, less active have been scholars of economic history, business and management. With rare exceptions, the existing literature lacks an investigation of the factory, processes and workforce behind the creation of value in this ancient production tradition. Characterised as a work of oral history, this book is a prosopography based on the stories of four witnesses&nbsp;in various historic glassmaking factories, recorded through a series of long and repeated interviews.The aim is not to provide an exhaustive description of the dynamics of glass making, but rather to offer an interpretation of certain aspects of the field through the experiences and reflections of people who have worked in it for a long time. This book puts the stories, as told by witnesses, at the centre, inverting the traditional role between collection and restitution of data that usually characterizes academic publications. It will be of great interest to scholars and students of crafts and creative industry studies, business history and organisation studies, as well as all those with an interest in Murano glass.Luca Zan 
 is&nbsp;Alma Mater Professor at&nbsp;the University of Bologna, Italy, and Director of GIOCA_Research Group. He was a long-serving adjunct faculty at Heinz College, CMU, Pittsburgh, and CAFA, Beijing, teaching arts management. His research interests include management of heritage and arts organizations, strategic change processes and management and accounting history.
 Maria Lusiani
 &nbsp;is Associate Professor of Accounting and Business Administration at the University of Bologna, where she teaches Management Control Systems, and Management of Artistic and Cultural Organizations. Her research deals with management and accounting practices in cultural and creative settings, accounting history and qualitative research methodologies.
 Jessica Tanghetti 
 is a post-doctoral research fellow at the University of Bologna, Italy, where she is involved in a Horizon 2020 funded project on the societal value of culture. Before joining University of Bologna, she was post-doctoral research fellow at Ca’ Foscari University in Venice. Her research deals with museum and art management, cultural work, crafts and creative clusters.

Craft, Tradition and Transformation

Oral Histories from Murano Glassmaking

Quick Guide

Dieses Buch führt Sie auf eine Reise in Ihr Autohaus - mit vielen Erkenntnissen und zu mehr betrieblichem Erfolg. Für eine bewusste Steigerung der Erträge bietet es ein konkretes Zahlenbild, menschlich-psychologische Hintergründe, lösungsorientierten Input, Beispiele aus der Praxis und die Anleitungen „Ich will etwas tun". Sie erfahren, wo und wie Sie die relevanten Unternehmenszahlen erhalten, was sie bedeuten und wie die beteiligten Menschen diese Zahlen nachhaltig beeinflussen. Die Praxisbeispiele zeigen, wie andere in der Branche diese und ähnliche Herausforderungen angehen. Schließlich wird erklärt, was Sie selbst für ein erfolgreiches Zahlenbild tun und wann und wie Sie sich besser Unterstützung von außen holen können. Die Bearbeitung der „Ich will was tun"-Anleitungen bringen Sie Schritt für Schritt ans definierte Ziel: „Mehr Ertrag für mein Autohaus".

Zahlen – Teams – Lösungen

Quick Guide: Mehr Ertrag für Ihr Autohaus

Deserting the Superstore

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