Behavioural Science for Quality and Continuous Improvement

25 Lessons from Psychology and Behavioural Economics

This impactful volume demonstrates the application and power of psychology and behavioural economics in the pursuit of quality and continuous improvement. Sarkar shares 25 lessons, featuring examples based on real life, that show how their application can increase the effectiveness of outcomes.

février 2022, env. 186 pages, Anglais
Taylor and Francis
978-1-03-216837-1

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